Mobikwik Complaints & Reviews

Hello Vinod,

Kindly share the transaction number (for example, ABCD[protected] of the recharge so that we can look into it and get back to you.

Regards,
Vodafone Customer Care, Haryana

Hello Sir I want to Change My Network From Aircel to Vodafone.Please Help and Suggest me all steps and share all the procedure deeply.IT is Possible To Complete all Steps Online?

ICICI Bank — deducted amount

my name is ashok kumar. I am in army i am posted in siliguri . i did a transaction on 4 th april 2009 of rs 5000 from a non icici bank i.e SBI ATM but the transaction could not be completed and ATM machine gave me receipt sorry unable to process. but the requested amount deducted from my account . As i am a ICICI bank customer i log a complain ICICI customer care as well as in SBI also. but they did not take action on this yet. even whenever i call to ICICI customer care they give me fake date. this is such a mental harassment for me . as i am in army it is not possible for me that i call to customer care daily. so plz do the needful. this is my salary based account and the deducted amount is my salary. so plz take action as soon as possible. because icici bank customer care giving me mental harassment which is beyond the limit. and i have called to customer care of ICICI bank more than 20 times.
my service request no is SR[protected] which is not process yet by icici bank.

Dear Sir,

We have made a note of your contact number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

Dear Consumer,

Your has been resolved already.
Please write back if you need any further assistance.

Thanks,
MobiKwik.com

wallet lock loss 9999

dear sir my mobikwik wallt [protected]@gmail.com in rupees-9999 wallet locked plz unlock wallet and revesal my 9999 amount plz help me urjently regards nkumari [protected]

[email protected] RE ACTION

2500 RE ACTIV

id hang

my id is [protected]@gmail.com hang

Recharge unsuccessful and balance deduction

My recharge of 108(Aircel) is unsuccessful and balance deducted from my account. I haven't receive my balance till now.

not log in

not log in my email id...

Mobikwik — DTH recharge

On[protected] a sum of Rs999 was made to MobiKwik for onward transmission to SUN DTH Service.The Trasaction Id:[protected] dated[protected] Till date the money is not paid to SUN direct By MobiKwik.
Please Advise Necessary Action to regularise the same

To day i recharge my mobile no [protected] through mobikwik sit, payment was done but recharge was not done.


Pls help me

Naushad
Bangalore
Karnataka

my
no is [protected] not richag sucsesful but my ac balence is 50 rupees les
traseshion id[protected]

Sir,

The following three transactions done from mobikwik app, but balance was not credited in respective numbers.The total faulty debited amount is Rs.111.I lodged a complaint with mobikwik, but no response from the mobikwik.
So, I kindly request you resolve my issue.

05/10/2014 Transaction Id: [protected] [protected] (Idea) Amount: Rs 34
05/10/2014 Transaction Id: [protected] [protected] (Idea) Amount: Rs 34
24/10/2014 Transaction Id: [protected] [protected] (Airtel) Amount: Rs.43

Yours faithfully,
I SRIRAM.

Sir,

The following three transactions done from mobikwik app, but balance was not credited in respective numbers.The total faulty debited amount is Rs.111.
I lodged a complaint with mobikwik, but no response from the mobikwik.
So, I kindly request you resolve my issue.

05/10/2014 Transaction Id: [protected] [protected] (Idea) Amount: Rs 34
05/10/2014 Transaction Id: [protected] [protected] (Idea) Amount: Rs 34
24/10/2014 Transaction Id: [protected] [protected] (Airtel) Amount: Rs.43

Yours faithfully,
I SRIRAM.
Mail Id: [protected]@gmail.com

Hi,
Every time I am doing recharge of rs 50 on my number([protected]), you are deducting the money from the wallet and getting error while doing transaction...Please refund all the transaction amount which were unsuccessful .email id
[protected]@gmail.com

I have recharged my number with 150/- using mobikwik
wallet on 11/02/15. But, my no. didn't get recharged and the amount has been debited from wallet.i didn't get any mail/message also.So, Please look into my issue.
Recharged no: [protected]
Mail ID: [protected]@gmail.com.

Recharge amount rs.150 has been debited from mobiwik wallet but my mobile was not yet recharged - ref trans id: [protected]

Fraud Transfer happen 500 from my account to 1423563263727

One guy called me and asked OTP I unepectedly given OTP could you please stop the transfer.

wallet locket

My wallet has locked please help me

Money is not added to account

I have add ₹6500 to my account and the transaction was successfully done but money is not added In mobikwik account

paid rs 100 but a/c not credited

I have paid rs 100 as cash but a/c not credited It is a froud company . id[protected] mobile number [protected] email [protected]@gmail.com

reactivate my wallet

wallet has been locked please reactivate my Wallet as soon as possible

recharg not done

dear sr kl mene 141 ka recharge kiya apne airtel mobile pr mobikwik s or pecharg successful btaya ..pr mere account me balance nhi aya 141 rs kat liye mere debit card m s

re activate account

I sukritdas kolhey, my ID: [protected]@gmail.com and Mobile No. [protected]. My account has been deactivated. Please reactivate my account.

amount deducted from my credit card but wallet balance did not get updated

An amount of Rs. 4720 has been debited from my A/C to add balance in mobikwik wallet but still I have not received any amount to my wallet Please refund my amount as soon as possible.

Mobikwik.com — recharge

my number has been ported to bsnl from airtel .i had recharged my mobile using mobiwik for an amounts of 55,98,98 which were unsuccesful and the transaction ids are [protected],[protected],[protected].please help me out kindly check it

[protected]

i made on line BSNL top up through MOBIKWIK ONLINE site & balance is not credit in my account .

deatils are as under Transaction ID [protected]
Transaction Date Mon Apr 29 11:49:15 IST 2013
Transaction Amount 219

Even after 5 days The balance is not credit to my account & we had made complaint to MobiKwik two times Tickets no are Ticket #212668 &Ticket #213431

Dear Consumer,

We would like to informed you that you had recharged in special category and your main balance will not increased but your services will activate, If you make any local/STD call then the balance will deduct according to your plan like (Net 35p +UV Rs. 40 45 days).

We request you please try to make call and then check your deducted balance.

Thanks,
Mobikwik.com

Dear Sir,

I am a user on Mobikwik.com which is a site for online recharge. My account id is [protected]@gmail.com.

I tried to add money through Net banking to my account on 31 May 2013 two times from axis bank on Mobikwik.com. But the money did not reflected in the wallet. Below are the transaction details for the two attempts.

Attempt 1 a) Transaction ID for all the Balance Update Transactions. ICONN/74936732/310513/CCAVENUE.COM / CHA b) Transaction Amount. 500.00 c) Your Registered Email Address. [protected]@gmail.com d) Phone Number [protected] e) Date 31 May 2013

Attempt 2 a) Transaction ID for all the Balance Update Transactions. ICONN/74936117/310513/CCAVENUE.COM / CHA b) Transaction Amount. 500.00 c) Your Registered Email Address. [protected]@gmail.com d) Phone Number [protected] e) Date Date 31 May 2013

Both the transactions failed and 1000 Rs was debited from my bank account but did not reflected on mobikwik.com. I made complaint on their support and they have added Rs. 500 to my account but till now the second attempt is not reversed to my bank account nor they have added in my wallet on mobikwik.com. I tried filing complaint multiple times on their website but now they are not responding nor their support phone number is working. No body attends to phone calls and nobody is replying to my complaints on their website.

It is more than 40 days and they are not returning my money.

My complaint No. on their website is #223352. Please help me get my money back from them.

Regards,
Shivendra Saxena

Dear Consumer,

This is with reference to your request for Payment Update.

Please note that we are not able to find your 2nd payment Transaction of Rs 500. However, if the balance was debited from your Bank Account/Credit Card then it should have been credited back to the same Bank Account/Credit Card within 7-21 working days.

In case the payment is still not reversed back to your Bank Account/Credit Card ; then in order to follow up with the Bank and the Payment Gateway, please send us a scanned copy of the Bank Account/Credit Card statement form the date of transaction till date. ( reflecting the debited/credit payment ) at [protected]@mobikwik.com, so that we can assist you further

We Care,
Support Team
Mobikwik.com

Sir,
I recharged FRC 303 on my Reliance number. The amount was deducted but due to terms and conditions my number was not valid for FRC recharge so the recharge was not successful. I neither received any "successfully recharged " message from Relianc. I talked to officials and they also denied.
So please refund Rs 303 on my wallet account. Following are the details:
TICKET #272808
Order ID : [protected]
Amount : 303
Email : [protected]@hotmail.com
Recharged Number : [protected]

Regards,
Yogendra

Dear sir,

i have done special recharge of Rs.42 in my bsnl number through mobikwik. Recharge was successful but call rates differ from shown in your site. call rates shown was in min but are being deducted per second. Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Wed Sep 11 13:49:10 IST 2013 Transaction Amount 42 Wallet Balance 42

Dear sir,

as per my previous complain, i want to deactivate the recharge scheme. how shall i ? as the scheme is for three months.

reactivation

sir mera mobikwik walletlock ho gya h please open this wallet i thankfuly for you my no.[protected].wallet is. [protected]@gmail.com pplease open this

please unblock my wallet

Sir my mobikwik wallet is blocked please unblock it. My mobikwik I'd is [protected]@gmail.com

Block

Block

TATA AIA paid

Please contact [protected]

please refund my balance...

please refund my balance in my mobikwik wallet...

recharge with 126 rupees (data pack) through mobikwik.com amount debited from my account but recharge is unsuccessful. Even i raises ticket (complaint) in that website but no response. Details confirmed below

recharged mob no: [protected]
amount: 126
mail id: [protected]@gmail.com
transac id:[protected]

Hello sir, Please resolve my problem?

Santosh khalse

Meri PaymENt Kat E

Transaction id -[protected] for land line bill of rs 550 for no [protected] but amount not credited in land line bill accou

sir recently i paid 17000 for the online shopping but from my accounts has been deduct please as soon as possible revert my money into may account Harsh Malhotra.
I have transaction

sir recently i paid 17000 for the online shopping but from my accounts has been deduct please as soon as possible revert my money into may account Harsh Malhotra.
I have transaction my mobile no is [protected]

I was adding 1600 Rs to Mobikwik account the transaction was successful but my mobikwik account did not update.The details of transaction is shown below
Ref No.: CCACA2HVO148IG00KQQQM7 TRANSFER TO [protected]
Date: 8th Jan 2015
Email ID: [protected]@gmail.com
Bank: SBI via net banking
Balance has been deducted from my Bank account but it did not show up in Mobikwik account. Kindly respond ASAP. Tried Creating Ticket through mobikwik account but its not responding. Unable to create ticket.
later I tried recharging from the available wallet balacne of 20rs to my mobile no [protected] balance got deducted but recharge did not occur.
Total loss for me is 1620/- . This website is a fraud. Really frustruated with this.

Hi myself Rajesh my no is [protected] I had added 500 rs in my mobikwik wallet but the transaction done from the account but not received in walled ...

id hang

Id hang is my id

Please Send my Amount

Dear sir I am Reliance dish tv recharge allredy pay not amount allso debit at my account, amount rs-170, Ref no:[protected] plz send my amount cridit and recharge not succsfull . Phone No: [protected]

debited my money

I had deposit 8000 in mobiwiki add monoey bt the page have tech error bt my money debited from card please do the needful Regards.gaurav

idea post paid bill not paid

idea post paid bill not paid amout r.s.1300/- at[protected] nombr ataug 21st

SERVICE NOT SATISFACTORY — REFUND OF RECHARGE

Sir,

My Mob No is [protected], i have registered a complaint to customer care, complaint reference no is CANRC[protected] dated 26 Feb but till date i have not recd my balance which is recharged on 25 Feb 11 of Rs 30/-

i hope you will do some responce to this mail.


With regards

Mukesh Kumar

Recharge It Now — recharge not success but my balance debit

my accounct balance is debit but not rechagre my mobile no. is [protected]

Hi my acount balance is debit. But not recharge my sun direct dth smart card no [protected] amount 200Rs.My conformation no is 32869305

Recharge It Now — balance deducted not recharge

my recharge of rupees 100 is not done.
but balance deducted from my debit card. not tell me what can i do????

I have online recharge Sun direct No. [protected] IG8704361 amount deducted but not success so please return my balance.

my accounct balance is debited from mu account but not recharged my mobile no. [protected] dtd. 01/03/12

Hello Sir,

I have online recharge my vedeocon d2h Rs.100 with Order No.R[protected]. this amount has been deducted my account but my vedeocon d2h has net been recharge yet. Kindly refund my amount.

Mobikwik — balance not refund

Dear ,
sir /mam
I was pay the postpaid bill from mobikwik acaunt 21 Oct.recharge was not success. and I was refund my balance .and again recharge same amaunt same number [protected] Rs 278 but same issu but this time blance not refund .

Mobikwik — recharge not done by mobikwik

sir i recharge rs. 110 on my no. [protected] from mobikwik.com it shows recharge has been completed and 110 rs deducted from my account. but recharge not completed. please return back my money. my mobikwik id is [protected]@gmail.com

Dear Consumer,

You should have received a notification with complete details of the recharge refund . Please check the amount in your Mobikwik wallet to confirm the increase in your balance for a refunded transaction.

Note : If the resolution provided is not satisfactory, kindly go to http://www.mobikwik.com/help and raise a ticket.

We Care,
Support Team
Mobikwik.com
Phone - +91 [protected]

Dear Consumer,

Your recharge dispute has now been resolved.

You should have received a notification with complete details of the recharge refund or completion. Please check the amount in your Mobikwik wallet to confirm the increase in your balance for a refunded transaction.


We Care,
Support Team
Mobikwik.com
Phone - +91 [protected]

balance deducted but recharged not successful done

Hi Below are my details
Transaction Type Debit from Wallet
Service Description Prepaid Mobile Recharge
Cell Number [protected]
Transaction ID [protected]
Transaction Date Wed Apr 03 12:59:47 IST 2013
Transaction Amount 200.0
Wallet Balance 0

I have raised two tickets also on the website but no response yet ...

Hi sir
i am Abdul Ahad from Faizabad vodafone store my complaint is 500 rs balance deducted when i was transaction into mobikwik wallet account from idbi gift card on 10 april-2013 . Neither RS. 500 reached into mobikwik wallet account nor in my idbi gift card .i am waiting from mobikwik wallet kindly refund my balance and revert me..

my IDBI card no-is : [protected]

i don't leave to believe on mobikwik wallet

Regard'
Abdul Ahad
vs faizabad

i am Abdul Ahad from Faizabad vodafone store my complaint is 500 rs balance deducted when i was transaction into mobikwik wallet account from idbi gift card on 10 april-2013 . Neither RS. 500 reached into mobikwik wallet account nor in my idbi gift card .i am waiting from mobikwik wallet kindly refund my balance and revert me..

my IDBI card no-is : [protected]

i don't leave to believe on mobikwik wallet

Regard'
Abdul Ahad
vs faizabad

Money not added

Rs 220 added Mobikwik wallet through Hdfc netbank on 05/01/2015. pl. added the amount immediately.

recharge of Rs 360 was not successful

Transaction Id: [protected] Transaction amount: 360Rs Email: [protected]@gmail.com Phone No: +91 [protected] (airtel)

phone not recharged

i added 99 rs to my wallet for dolphin 3g data recharge on [protected] money has been deducted from my aaccount and wallet but no recharge is done

I forgot my mobikwik email id

Dear Sir, My Name is Bhisham Arora I Forgot My Mobikiwik E-mail Id I Remember Only Registered No The Mobile No. Is [protected] Please help Me recover My Id Bhisham Arora [protected]@gmail.com [protected]

my wallet locked

Plz help me sir mera naam mudassir nazar hai mera wallet lock ho chuka hai meri user id h [protected]@yahoo.com plz isko unlok karo me ra wallet blc hai 1605 rupe mene last recharge dth 315 ka kya tha mera primry no hai [protected]

Airtel — Non debit of Rs. 50/- per month to my mobile

I had purchased airtel sim under the scheme (under plan Rs. 299) for one year. Rs. 50/- was credited to my mobile everymonth. But for the past two months the amount has been debited to my mobile why? my mobile No. is [protected] I hope the same amount will be deposited to my mobile

Airtel — Amount debited in my mobile

Sir/Madem,
My mobile number is [protected], Airtel charge me totaly Rs 50/- in my A/c, when i call custmer care service(121) they told me that they were charged the amount for friends chatting purpose, but till the date i did not activate this scheme in my mobile way.and they told that some one chat using ur mobile way of chating at internet side number is 64611020, i dont accept this, so request u to d active this scheme and u should return to credit in my a/c sum of Rs 50/-, I[censored] do not return amt i will produce legal notice to u,
do the needful.

Regards

S.Alexander peter raj M.A.B.L

had purchased airtel sim under the scheme (under plan Rs. 299) for one year. Rs. 50/- was credited to my mobile everymonth. But for the past two months the amount has been debited to my mobile why? my mobile No. is [protected] I hope the same amount will be deposited to my mobile

Dear Consumer,

Please note that we had already credited your wallet with INR 200 on 20th February 2013 for the late fee incurred.
Kindly contact us if any further concern.


We Care,
Support Team
Mobikwik.com
Phone - +91 [protected]

Mobikwik is a cheater

Mobikwik took back our money from our wallet shows that Mobikwik is not professional and the money is not safe in their wallet . so i want my amount back

Recharge not done 60

Recharge not done 60 rs

amount deducted and recharge unsuccessful

Yesterday i have recharged for 150 rupees to [protected] but till now i didn't get the recharge and 150 deducted from my wallet also.my email id ajin.rm.[protected]@gmail.com .please take necessary steps to resolve this or refund money.

Recharges not done

I have recharge Rs.75/- on my mobile no.[protected] in the morning payment deducted from my bank a/c but recharges has not yet received on my mobile vide my open ticket No.2244058 created on 27/02/2015 12:07:07 category : Android

loss my money

sir i added my money 200 rs (Tranx ref:[protected] but not got in my wallet. please refund my money in my wallet...

bill amount not received by airtel.

I had made a payment of my bill of Rs.1600 twice but the telecom company did nor receive the amt. i want you to check my problem and contact me as soon as possible. contact no. [protected] nishank jain

Recharge not my cell no. 8973852755

I Cell No. [protected] recharge Rs. 150/- on 18.05.2014 but not credited my cell no. I request 3 time at now. please my above cell no. recharge and conctact my other cell no. [protected]. please.

payment done but recharge not done

Transaction ID:[protected] Transaction amount:Rs 49 Registered Email address:[protected]@gmail.com phone number on which recharge done:[protected]

My wallet is blocked please 're activate my wallet

dear sir My wallet is blocked please 're activate my wallet balance 600 rupees to my wallet so please 're activate my wallet. My login Id is [protected]@gmail.com sir my id blocked pls 're activate

not paid my Reliance Postpaid bill

Sir I have done 3100 reliance bill payment. But after 10 hr also my bill has not be paid so please look into. and please give me a call in this number - [protected].and my amount has been deducted from my account.11

rechare not done amout debited from wallet

Yesterday made rechare of rs 154 amount to ideA no rc was not done and i got sms rc amount will be credited back wallet n it was not credited

150rs debited from account and mobile no. not recharged

On 14 dec 2014 full talk time recharge of 150rs was not credited on mobile no. [protected].

Dear Consumer,

Please provide us the email id registered with Mobikwik in order to assist you further.

Thanks,
Support Team,
Mobikwik.com

Dear Consumer,

Your amount is in your MOBIKWIK WALLET itself. we request you to try once again from the same amount.

Please note that you can maintain Funds/Balance in your MobiKwik e-wallet and use them anytime in future for below mentioned services (there are no deductions or charges on the amount lying in your e-wallet i.e. the amount in your MobiKwik e-wallet remains unaltered):
1) Recharge
2) Mobile and Land-line Bill payment
3) Electricity & Gas Bill Payment.

Thanks,
Support Team,
Mobikwik.com

Dear Consumer,

Please provide us more information i.e your email id registered with Mobikwik, transaction id of the mentioned payment in order to assist you further.

Thanks,
Support team,
Mobikwik.com

Mobikwik.com — Bal is not added

Dear sir my mobikwik bal is not added i have recharge with rs 72 on my a/c [protected]@rediffmail.com on 16/12/2012 through my icici debit card, my bank a/c bal. has been deducted but mobikwik bal is not added, plz help me and sort dis problem.
thanks & regards

Dear Consumer,

Your payment dispute has now been resolved.

You should have received a notification with complete details of the payment status. Please check the balance in your Mobikwik wallet to confirm the Payment update for a successful transaction.

Thanks,
Support Team, Mobikwik.com
Email - [protected]@mobikwik.com
Phone - +91 [protected]

Hi cpsiva,

We had already refunded the mentioned amount towards your bank account.
You have made further transactions too with Mobikwik.
We hope that you are now satisfied with our services and your issue is resolved.

However do write back at [protected]@mobikwik.com for any further issue/query.

Thanks,
Support team,
Mobikwik.com

I also want the same and they have denied to refund my money. Now my login does not work. Customer care phone is busy, I have left a recorded message.

It seems that my money is gone.

wecaz1[at] g m a i l

dear Sir/madam
my name is alok kumar my email id is [protected]@gmail.com & my mobile no. is [protected] is want to say you my wallet is blocked for any unknown reason.
so sir please help me and my wallet is re activate or i[censored] not activate my wallet than refund my money in my bank account.

Mobikwik — money not credited

money debited from my bank account but not credited to mobiwiki account Date 04/10/2014 TDI[protected] Amt 1000 Phone [protected] s.r.[protected]@gmail.com

account reactivation

my mobikwik account wallete is blocked please reactivation my mobikwik account. Acc - [protected]@yahoo.com Mobile - [protected]

Idea — Rs.-65 my account

dear sir

i am idea custemar and I am having a complaint of extra charges deducted from my balance.
plz my request idea custemar my complaint not reply said complint is process...........
daly my account (-) belance no plan not stisfy..........
so my request..............

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC314682 in the subject.

Regards,
Idea Cellular

Dear Consumer,

Your ticket about the payment dispute has been resolved.

Thanks,
Support team,
Mobikwik.com