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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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Mobikwik reviews & complaints page 350

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S
Shabana K Arif
from Mumbai, Maharashtra
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payment refund

Address:Mumbai City, Maharashtra

I (shabana shaikh) added 2000 (two thousand rupees) in my mobikwik wallet to pay my electricity bill and after the transaction I received a mail on friday (16th May) that the amount was refunded to my wallet again (transaction id: [protected]) so now I want the money refunded back to my bank account so please help me out in this and tell me what the procedure is and how much time will it take. it will be a great help thanks.....
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R
ragvan1000
from Aluva, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited but mobikwik balance not updated

Address:Chennai, Tamil Nadu

I have tried to recharge my airtel DTH through Mobikwik site. While trying to adding balance in Mobikwik I got the debit confirmation from my bank that the amount have been debited but here it's showing the error message that the payment declined. Transaction Amount : INR 510 Mobile No: [protected] email: [protected]@yahoo.co.in Date of Transaction: 10.05.2014 I have raised this issue with company but till date no response from thier side. Regards,...
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S
sjani14
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsuccessful tata sky DTH recharge

Address:Krishna, Andhra Pradesh

unsuccessful tata sky DTH recharge with Rs. 500 1) Subscriber ID: [protected] 2) Transaction amount: Rs. 500 3) Transaction date:[protected] 4) Transaction ID: [protected] my mobikwik wallet amount Rs. 500 debited on[protected], 05.28.20 pm but not credited into my tata sky account till now my tata sky due date[protected] so kindly solve this problem as early as possible...
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M
manishjoshi1387
from Pune, Maharashtra
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recharge unsuccessfull for both my mobile and dth

Address:Chikkamagaluru, Karnataka

Dear Sir My name is Manish Joshi. Yesterday I recharge my mobile and dth whose transaction I'd are [protected] and [protected] both recharge are unsuccessful you please credit the account to my bank account only and my registered mobile no is [protected] is out of servie so you can contact me at [protected] Or my mail I'd manish.[protected]@gmail.com...
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V
venkatmmm
from Mumbai, Maharashtra
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Recharge not successful but my amount was debited

Address:Chennai, Tamil Nadu

I try to recharge my mobile for Rs.197. The amount was successfully debited from my account but recharge was not successfully done. I tried to call them through customer care number but there is no use, also I sent a complaint to their mail and create two tickets. Everything waste bcoz they never solve my problem....
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K
Kedarnath Poojary
from Raxaul, Bihar
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No recharge made, nor the money has been refunded.

Address:Mumbai City, Maharashtra

Hi, Your recharge TRX-ID [protected] for Rs 199.0 is pending. If you do not get the recharge today the amount will be refunded to your Wallet automatically.

No recharge done for 2gb data plan for Idea number [protected].
As promised they didnt even refund The money.Only the amount was deducted successfully.

So I just want to ask MOBIKWIK WHERE IS MY MONEY?...
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V
vei
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed transaction

Address:Tiruvannamalai, Tamil Nadu

I transfer Rs.220/- from my account to mobikwik Account on 05th April on evening is unsuccessful but the amount debited from my account. So please refund the amount to my online Internet Transaction Number.[protected]

TO TRANSFER/BILL/[protected]/ ZAAKPAY/INB - TRANSFER TO A/[protected]

B.Velu,
Account No.[protected], Central Bank of India...
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G
gollapalli
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL datacard recharge

Address:Anantapur, Andhra Pradesh

I have recharged for rs.252 for my bsnl datacard and amount of 252/ deducted from my wallet. And message was shown in mobi kwik site that the data card recharged successfully but the same amount worth of data was not coming to bsnl datacard and my bsnl data card showing amount prior to recharge my phone no.[protected] and my email address: [protected]@reddiffmail.com....
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S
Somnath khanra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card has been debited

Address:New Delhi, Delhi

I am somnath khanra.my email id is [protected]@gmail.com.my mobile number is [protected] not recharge.but my credit card hasbeen debit.so please do the need full.I try this no [protected] not __*REG*__...*please note the details, Transaction type:credit to wallet .Transaction id:[protected] .Transaction date:may 13, 00:44:50 IST2014.transaction amount:255.mobile number :[protected]...
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V
vishnuvardhanz
from Delhi, Delhi
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Haven't got Recharged

Address:Chennai, Tamil Nadu

My wallet balance did not get updated even after my transaction is completed.My Transaction ref no IGU0926137 done with sbi net banking.my email id-rocks.[protected]@gmail.com and my mobile number is [protected]..I got confirmation from bank that money has been successfully processed to your respective merchant....
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Address:New Delhi, Delhi

Hi I Am Vikram Singh my Mobile No is [protected] Not Recharge But My credit Card hasbeen Debit .so please do the needfull
I Try this no [protected] Not Risponding...

Please note the details


Transaction Type : Credit to Wallet
Transaction ID : [protected]
Transaction Date : Thu May 08 15:29:33 IST 2014
Transaction Amount : 350.0
Wallet Balance : 350
Mobile No...
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Address:New Delhi, Delhi

I have recharge my mobikwik account by Rs.350/- Dated 08/05/2014 Time 15:29:33.the same amount has been deducted from my Credit card but it has not been added to my mobikwik.pls request you to look into this mater.pls try to solve this......
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शहाजी गदादे
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Unsuccessful Recharge

Address:Pune, Maharashtra

Hi Team, On 10th may I had done online recharge through portal, but recharge was done done, Recharge amount was Rs.148 also I go through with CCAvenue customer care.they told me amount was send to merchant.Ref no: CCABE2VRL445IGU1419282.This is humble request to you please look into this. Waiting for positive feedback...
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A
akumaier
from Tirupati, Andhra Pradesh
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recharge for 222 never reached my phone

Address:Hyderabad, Andhra Pradesh

Transaction Type Debit from Wallet
Service Description Prepaid Mobile Recharge
Cell Number [protected]
Transaction ID [protected]
Transaction Date Sat May 10 04:11:43 IST 2014
Transaction Amount 222.0
Wallet Balance 79
Wallet Type Closed

TICKET #674425/TICKET #674425

I did not get the recharge...where is my recharge? I contacted Mobikwik, however all they responded...
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R
rajendra77p
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobiwiki account blocked

Address:Hyderabad, Andhra Pradesh

This Is Rajendra . I am Using Past 1 Year onwords Mobiwiki Account, . I had 360 Rs in Wallet . Suddenly Account is Not Login ? Forget Password also not working . Fainally Account is Blocked . I raised So many Times Raised Requests and Called Custmor Numer, It was always Busy 24/7 hrs .

I think these are doing Farauding to custmore People .....
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B
Bhavikjain09
from Delhi, Delhi
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My 4007rs gone, they haven't responded or refunded my money

Address:New Delhi, Delhi

Hi I top up my account with 4000rs but after few hours money gone I haven't done n e of recharge or bill pay I write them n calling from last 3 days now here my details of my top up money ..
Dear User, MobiKwik Payment Alert Type:Credit Amnt:Rs 4000.0 New Wallet Balance:Rs 4007.0 Tranx Ref:[protected]

Pls resolve the matter as soon as possible
Thanks
Bhavik jain
[protected]...
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S
ssuresh005
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My money is being held in wallet, But could not recharge

Address:Chennai, Tamil Nadu

Hello Sir/Mam, My name is Sureshkumar, I did added 145 rs to my mobikwik wallet and i also i had 5 rs inmy account already. Altogether i have 150rs sitting in my mobikwik wallet. I am trying to recharge using my money in the wallet. However recharges are not happening since im getting error messages from mobikwik website. the error message states "Sorry! Recharge/Bill Payment Failed, Please Re-Try" . I was trying to recharge to different...
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P
Prahalad Sitaraman Gullan
from Gurgaon, Haryana
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icici bank balance deducted but not showing on mobile wallet

Address:Chennai, Tamil Nadu

Hi. I tried to add Rs1600 to my wallet today, May 4, 2014, between 8:45 to 9:30AM through an ICICI debit card. The system informed me that an error had occurred and the transaction was declined. However, my balance was deducted by exactly the same amount, but the transaction is not showing on my statement. The amount is also not showing in my wallet. Please advise. It is a substantial amount and I am waiting for your action on this. I have...
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Aakarsh Singh
from Udupi, Karnataka
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Lousy Service

Address:Udupi, Karnataka

I have already submitted two tickets, you promise to reply to tickets within 24 hours of posting, that has not been done.I also tried calling the help-line number but to no avail. I mailed you guys as well, only to get an a auto reply. I am pasting both my Complain tickets here for reference. It has been 5 days now, maybe it is time you need to look into it. TICKET #632440Awaiting Your Reply Unsuccessful Recharge. Order [protected]...
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A
amresh4789
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wallet not updated

Address:Indore, Madhya Pradesh

26-Apr[protected]Apr-2014) TO TRANSFER
INB Zaakpay ZAAKPAY Payments MSBI[protected]IGT6175166 TRANSFER TO[protected] 561.00
This my SBI transaction Detail. MY Email Id is amresh.[protected]@gmail.com
Mob. No. is [protected]
This transaction failed so refund my money as soon as possible.
I have made previous ticket regarding this but you are not paying attention. my old ticket no. is 627486., 635998...
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