Mobikwik Complaints & Reviews

Address: Pune, Maharashtra

dear sir am videocon dish tv recharge allredy pay not amount allso debit at my account, amount rs-450, Ref no;[protected], anthoer Ref;[protected], videocon dth id[protected], plz send my amount cridit and recahrge not succsfull . my address - shetty complex, thermax chowck, chinchwad pune-411019, shop no-3

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Address: Raipur, Chhattisgarh

i have made my recharge of rs 595 to mobile number [protected], but the recharge was not done.the amount of rs 595 was debited to my account.the date was 26/5/2014.it also showed successful transaction.transaction id[protected].ticket no.750236.

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Address: Coimbatore, Tamil Nadu

I paid yesterday (26/05/14) for 4 of my Airtel Postpaid mobile numbers from my Android mobile and got Successful Transaction ids. But till now it has not been credited to my account/s with Airtel.
tranx. id: Rs. Time
[protected] 480.00 13:04:44
[protected] 248.00 13:03:25
[protected] 138.00 13:02:23
[protected] 187.00 13:00:36

total amount: RS. 1053

ticket no:#[protected]:15:21.0

Complaint marked as Resolved

i received all the paid amounts totalling Rs.1053. to my wallet. now i want to check whether i can utilise this amount for any other transaction/s in future.

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Address: Mumbai City, Maharashtra

Please help my wallet has 3480rs(Tranx ref[protected] which i added for mseb mumbai bill payment, now when i pay my bill it shows error, please help i kept it for electricity bill payment My Billing amount-3480 Consumer no[protected] billing unit-4753 processing cycle-07 kindly help, if its not possible return back my amount to my back account they dont have any customer care number Even I raised the ticket-766464 but no response from them Please do something its hard earned money Money is stucked in there wallet Regards meenakshi geogy [protected]

Aug 14, 2020

Complaint marked as Resolved

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Address: New Delhi, Delhi

Transferred rs 1579 to mobikwik wallet The same was not reflected in my account. The asked me to provide id proof which has been sent. Transaction id[protected] Amount 1579 Email address [protected]@yahoo.co.in Ticket no raised : 763829

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Jun 02, 2014

ankurdugar1987's response Amount got reflected on monday and used it on ebay for order and got 10% cashback. Dont worry ppl mobikwik is safe. But because of so many complaints regarding mobikwik, even i had a doubt once.

Jun 02, 2014

ankurdugar1987's response Amount got reflected on monday and used it on ebay for order and got 10% cashback. Dont worry ppl mobikwik is safe. But because of so many complaints regarding mobikwik, even i had a doubt once.

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Address: New Delhi, Delhi

It is going to be about 2 weeks since i filed my complaint at mobikwik customer care with ticket number 737883. No attempt of contact has been made by them till now when i was promised that my complaint will be resolved within 24 hours. Kindly find the enclosed photo proof which further explains the complaintcomplaint. Thank you

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Address: Bangalore, Karnataka

On 17-5-14, I tried to recharge Idea Mobile No [protected] on line through mobikwik.com once at around 11.30AM and once more at 1:00PM each time for Rs 200 . Recharge done at 1:pm was successful and Rs200 was deduced from my Account Recharge done at 11:30AM was unsucessful and no information was displayed to take print and attach with but Rs200 was deduced from my Account. In this regard I tried to contact mobikwik. on their Ph No which is their customer care No [protected]as per their website adress around 100 times but no reply. Then I lodged complaint mobikwik.com two times(on 21-5-14 and on 23-5-14) and their acknowledgement numbers(Support ticket Nos) are 721506 and 729368 for which also no reply till date Please help me to get my money back. Devindra M Chitguppa PH [protected] [protected]@bel.co.in

Aug 14, 2020

Complaint marked as Resolved

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Address: Indore, Madhya Pradesh

Today morning I was trying to recharge me mobile through mobikwiki. They deducted 330 from my account. And recharge was unsuccessful. My ticket was number is 760708. My registered email ID is aashitajain.[protected]@gmail.com. please help!! My mobile number is [protected]

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dimension4

from Hyderabad, Telangana

Jun 1, 2014

I have made a recharge of Rs.375 on sat may 24, 08:33:14 IST 2014 (24/05/2014) for my mobile no;[protected].Transaction ID [protected].Money debited from my wallet and recharge din't happen.Please refund my recharge amount immediately.My registered email id [protected]@gmail.com.

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Address: Ujjain, Madhya Pradesh

The site has given an promotional offer in which after depositing Rs. 100 to the wallet we are supposed to get additional Rs. 25 by using their promotional code on 26th may "MOBIDAY".. Have done the same via Order No. [protected]... Also i have made complaint to the website bearing ticket no, 749271 is not been resolved yet..

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Address: Chennai, Tamil Nadu

MOBIKWIK COMPLAINT TICKET #759540 I have made a recharge of Rs 155 for my mobile no [protected]. Transaction id : [protected] Money debited from my wallet and recharge didn't happen . Please refund to my wallet immediately . Fake site and very bad customer service

Complaint marked as Resolved

This got resolved money credited back into my account . Thanks mobikwik for the good response. This got resolved money credited back into my account . Thanks mobikwik for the good response.

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Address: Mumbai City, Maharashtra

I have transferred amount 8550 to mobikwik wallet for online shopping, the money got debited from Cc account but not credited in Mobikwik wallet. I have done big mistake here, already many complaints raised by others for mobikwik about the payment issue. They do not have any contact number, and also not replied thorough mail, kindly take necessary action against them.

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Esakkiraja2

from Mumbai, Maharashtra

May 30, 2014

Mobikwik team, i need money back hence it is not credited in my wallet in 24 hours, already i wating more then 30 hours, still no update and my money is in your pocket. THIS IS FIRST COMPANY NOT HAVING ANY CUSTOMER CARE.

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Esakkiraja2

from Mumbai, Maharashtra

May 31, 2014

Mobikwik, you have to learn from Paytm & Freecharge for how to run the business without major complaints. I have more then 100 transactions from the mentioned sites and not faced any failure transaction.

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Address: Bangalore, Karnataka

i have tried recharging rupees 148/- for airtel under Karnataka Circle with transaction number :[protected] Recharge Amount:-148 EmailID:[protected]@gmail.com PhoneNumber:-[protected] money was detected from my account but recharge didnt happened. Please help me.

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Address: Hyderabad, Andhra Pradesh

I am trying to purchase a mobile phone and created a mobikwik account to avail the offer.I have transferred 10, 000 RS from my account and still the money is not credited to my wallet.I am trying to reach their customer care and still there is no response.Its been two days.Their services are stupid and i am really worried about the credibility of Mobikwik.

Aug 14, 2020

Complaint marked as Resolved

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Esakkiraja2

from Mumbai, Maharashtra

May 30, 2014

The same issue here also, i transferred 8550 to wallet, still it is not credited, they asking my id proof scan copy. The same sent to them, still i didnot got any update. Do you have their contact number?

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Address: New Delhi, Delhi

following recharges were unsuccessful: date 14.5.2014, 15.5.2014 1. [protected]- Rs.300=00 2. [protected]- Rs.300=00 3. [protected]-Rs.300=00 4. [protected]-Rs.300=00 But the balance is being deducted from my wallet. Please check and transfer the balance. email:[protected]@hotmail.com phone to be recharged:[protected]- idea Had been contacted twice but required confidential details of debit card, when a written request from company was requested for processing, phone was shut down and no communication after that.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

May 31, 2014

Dear Customer,

As per your telecon with our customer service associate on 30th May 2014, we wish to affirm that your aforesaid concern has been discussed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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Address: Faridkot, Punjab

I recharged my mobile no. [protected] on Fri may 16, 13:37:33 IST with transaction ID [protected] But recharge was unsuccessful but money deducted from bank account. Please help regarding the issue. thanks My e-mail ID is lakhwinder.[protected]@gmail.com

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Address: Chennai, Tamil Nadu

Support Ticket #682827 created on 13th May [protected]@gmail.com is my mobikwik user ID. My Last 3 recharges of Rs 50+Rs330+Rs 197 = Rs 577/- have not been recharged n processed but the money has been debited. Kindly request you to refund the same back to my mobikwik wallet. But still now i have not received a single email or call. Now even the customer care service has been closed. BEWARE OF MOBIKWIK Kindly dont use the service as of now its risky, rumours are there that company has been closed with customers money also. [protected]:18:22.0

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Address: Kanpur, Uttar Pradesh

I have recharged my mobile from mobikwik.com but recharge was not successful as amout was debited from my bank account the mobikwik transaction details are-transaction id-[protected] transaction time-Fri May 16 08:08:10 IST 2014 amout-110 for mobile number-[protected] rel cdma is not successful but amount is debited from my account.further i have tried several times to contact from mobikwik helpline number but there was no response and i have register complaint in mobikwik two times, the compliant number are-#791717 and #712743, but no reply was given.plese do needful.I am very unhappy about this situation.

Aug 14, 2020

Complaint marked as Resolved

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Address: Gautam Buddh Nagar, Uttar Pradesh

Hi, I have transferred Rs. 5200 to my Mobikwik Wallet to use it for shopping on eBay... The amount was debited from my account, but Mobikwik.com said that the transaction has failed. I created a support ticket with TICKET #752267 right away and soon received a mail from Mobikwik (which specified the Transaction Id as [protected]) saying that they have temporarily blocked the amount and need my id proof scan copy to release my...

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Address: New Delhi, Delhi

I have been using mobikwik services for almost 2 years. While recharging mobile [protected] they have deducted Rs. 50 from my wallet and my mobile never got recharged. Despite three written reminders/ complaints to mobikwik via tickets, they did not respond, nor did they refund the money, Its a FRAUD, BIG CHEAT!!! WORST Cutomer Care SERVICE!

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tokyodrift75

Sep 28, 2014

i am a mobikwik customer. i filed 3 complains. the 1st one was that i wanted to recharge my postpaid number. i tried to recharge it for 1st time, i got a msg from their their app system error, again i tried the same thing happened and 3rd also the same thing happened. then after 1min i got 3 messages from their side, transaction succeeded . i wanted to pay for 1156 but instead of that 3468 was deducted from my mobikwik wallet. i emailed them but they doesn't have courtesy to reply me. then again today, i want to buy a ticket from bookmyshow. i tried to pay by mobikwik wallet and the same thing happened money got deducted and ticket didn't got booked. one of the worst experience from mobikwik.my email [protected]@gmail.com. now i have one last option left to file a complain in consumer court.

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PrakharS

Dec 15, 2015

I made a payment 547rs from mobikwik for dominos... my money is deducted from my account but it showing no details regarding that transaction nor dominos confirm my order i lost my money i call customer care but no one respond then I registered complaint on the site but got nothing. #Mobikwik #Fraudsite #WorstCustomerSupport

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Address: Anantapur, Andhra Pradesh

I have made recharge for Rs.222/- mobile no [protected] and my transaction ID No: [protected] dated: 26.05.2014. But still now i have not yet received the recharge amount in my account and earlier also i have made complaint regarding this and the customer care people are asking for my bank account details why should i give my bank account details to unknown peoples. So request is please recharge my account immediately.

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