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MTS / Sistema Shyam TeleServices [SSTL]

[Resolved]  MTS Delhi — Value Added Services

Address:South Delhi, Delhi

They have activated some unnecessary VAS services on my prepaid number +91 [protected] without my knowledge since last few recharges I've made to my number, my balance deducts automatically and due to this fear I cannot recharge my mobile phone. I have tried contacting 198 to log complaint however I was given wrong information to unsubscribe for this service which I never requested originally. Please do the needful to get this corrected. I am a very unhappy customer. Thanks & regards
Prateek Khanna
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

MTS mobile service — add value added service without my knowledge

add value-added service with outmy knowledge and cut my balance rupee30 every month i complain custmercare but nothing do
Reply
Hi Prateek Khanna,

We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.

Regards
MTS Customer Service India
Reply
Hi Prateek Khanna,

As per our records, the customer service team had contacted you. We hope that you were happy with the overall experience. Do get in touch with us in case you would like to have further discussion.

Regards
MTS Customer Service India
Reply

mts mobile prepaid — value added service without information

mts mobile company charge value aded service without infomation and aganist deduct amount value aded service plz refund my deduct amount my mobile no is [protected]
Reply

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    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
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