Mts — No signal in MBlaze but company refused to give money back

Address:

Pune, Maharashtra

I got my new MTS MBlaze connection yesterday itself (12-July-2012) from authorized MTS dealer (Shree Cellular, Karve Road, Pune). I am staying near NDA road, pune where generally all cellular companies signal are a bit poor. Though this is a very dense populated area in between main Pune city, everyone is aware of this problem. I properly enquired before purchase whether or not MTS signals are proper in that area. I asked it multiple times and the authorized dealer assured me that MTS is the only company offering 100% signal strength with its CDMA network.
Now after using this MBlaze for an hour or so, I realized that signal is not even 20% and data speed is less than 5 KBPS (far lesser than even GPRS). When I approached MTS customer care, they straightaway refused that they'll not take this MBlaze product back in any condition. Same was the case when I contacted dealer also. I just dont want to use this product and want my money back because I trusted this company and I've been cheated.
My MTS MBlaze number: [protected]