Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Nokia 2505 — NO repair & no replacement

Respected Sir,
Nokia india private limited, gurgaun

subject :- no repair fair & no replacement my hand set mobile & my model no. is 2505 (CDMA)

My name is Pawan kumar from Patna (Bihar).so can u tell me why are you repeating same problem.I have so many times complain to you.But no response to me.I had given a letter two times & also one times given a your email address.Everytime I have remeber to u but no reponse to me.Hope dis time you should be take an action.
My service centre neighbour is Roop Rang Telecom, fraser road, Patna. My job sheet no. is[protected]/080922/73.They have given to me 19-Aug-08 to 19-Sep-08.I had gone for there many times but not receive my mobile & again change my job sheet.My IMEI no. is [protected].

You would decided to me what you will do this time.I am waiting for response.My present mobile no. is [protected]. Pawan kumar.
ADVERTISEMENT
Complaint marked as Resolved Aug 14, 2020
Complaint comments  10 CommentsShareTweet

Comments

Nokia 2505 — connectivity problem

Nokia Customer Care of India
To
The Senior Manager (Customer Care)

Sir,

Re:- complain, connectivity problem of NOKIA 2505

We are shocked to bring to your knowledge that we have recently purchased the above-noted set which is infested with certain technical problems. that connectivity is not proper, disconecting while talking, and some areas this is not connect, Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted. the same complain we logged at local service centre but they telling to wait for 15 days may be this problem solved,

In anticipation of your prompt response,

Thanking you,

Yours faithfully,

Nokia 2505 — Replacement of Nokia 2505

To,
The Senior manager(Customer Care)
Re: Replacement of Nokia 2505 set colour black Job Sheet No.[protected]/080730/4 Dt. 30.7.08 Varun Ent. Shakarpur Delhi.
IMEI NO. [protected]

We are shocked to bring to you knowledge that we have purchased the above not set which is infected with certain techinical problem. phone is running but incoming statuse is switched off. or Not reachable. I handover my phone at our neareist Nokia service centre Shakarpur Delhi Through job No.[protected]/080730/4 dt. 30.7.08 this is thrice time to
service centre now i will not eccept this set .
Since we have purchased the phone at a very dear price, we axpect full value for pur money and ask you to replace the set at earliest

In anticipation of your prompt response.

Thanking You
Vipin Kumar tyagi
[protected]

Nokia 2505 — Overheating of Battery

Hi team,

I bought a new Nokia 2505 CDMA mobile with Li-ion battery in it.
Its getting heated up very fastly for a few minutes of talk.Please help me in
this regard.

Thanks in advance.
Samule
ADVERTISEMENT

Nokia 2505 — reliance fool costumer

i brought nokia 2505 handset from haji ali Reliance Web World, on 20th nov 08, within 24 hrs i found that cell phone have network, handsfree and even battery proble, when i went to that web world Mr.Rafi Manager of that web world told us to go to nokia service centre that is in lower parel,
when i went there they told us its is not there look out they cant replace the handset i have to go to haji ali web wolrd only, in this proceedure 21 days past finnaly when i get my handset back from haji ali web world it was my same old phone they didnt replace it they just give me job sheet,
i m very angry with the customer service of relianec, only one quastion i want to ask if one brought a hand set from a gallery and it has a problem so where we have to report even i have done all the fornalities

Nokia 2505 — Outgoing call barred without any information.

My cell no. [protected] outgoing calls are barred without any previous notification. Please correct this as soon as possible or inform me as to what to do.

Nokia 2505 — Maximum duration to rectify the problem.

To
The Senior Manager (Customer Care)

Sir,

Re:- Problem with Nokia 2505 and how many days to rectify the problem.

Hello Sir,

I bought this mobile 2 months back. We have a problem with this mobile from the time of purchase.
That is call is disconnecting in 30 minutes duration every time.
And recently mobile was completely messed up. No display, No incoming, No outgoing.
So we have given this mobile in Nokia service center Rajahmundry ten days back.
He said it is software problem and he suppose to send this mobile to Chennai service center.
10 days already completed and problem was not rectified.
How many days will you take to rectify the problem in Nokia service center ?

Thanks
Raju.

Nokia 2505 — SOUND DETROID

I PURCHASED NOKIA 2505 FROM RELIANCE WEB WORLD EXPRESS MATRIX TECHNOLOGIES SECTOR 11 DWARKA NEW DELHI ON 11 MAY 08. FIRST TIME I GAVE IT FOR REPAIR AT NOKIA CARE AT SECTOR 5 DWARKA WHICH IS WALKING DISTANCE FROM THE SHOP WHERE I PURCHASED THE SET. BUT EVEN AFTER THE REPAIR WHICH TOOK APPROX I MONTH THE PROBLEM PERSISTED. THEREAFTER THE SET HAS BEEN REPAIRED TWICE AT TIKAM INFINITY VASANTKUNJ N DELHI HOWEVER THE PROBLEM REMAINS. JOB SHEET DETAILS ARE[protected]/090325/1 DT 25 MAR 09, [protected]/3. THIS IS RELIANCE CDMA SET. REQUEST CHANGE THE SET AS THE PROBLEM REMAINS EVEN AFTER THREE REPAIRS.

Nokia 2505 — auscultator or sound in it

the sound in stethoscope is not exist, when i do some calling i can not her anything in it but when i shut off or on the phone i hear the sound but when i do some call i do not hear any in the auscultator.
I want to purchase a nokia 2505. if i purchase or not, plz reply me.

Nokia 2505 — highly defective product

i purchased nokia 2505 on 01/MAY/2009 from nokia priority dealer,

NOKIA PRIORITY DEALER
sameer music,
arera colony
bhopal-462016
PHONE NO.[protected]

NOKIA MODEL NO.2505
IMEI No.RNK745400RG4


PROBLEM:
since i have puchased it, i m encountering a strange problem that my phone gives a report of "mobile is switched off " to anyone who calls me. although my phone is switched on and shows all the horizontal lines of battery,even then it gives the message of "mobile switched off" to the person calling me.

this problem keeps on persisting till i make an outgoing call from my nokia mobile. once i make an outgoing call. this problems succumbs. but when i do not make an outgoing call even for 1 hour my mobile again goes back to " switched off state " although i can clearly see that my phone is switched on.

nokia dealer in bhopal admits this problem.they have asked me to send my mobile to mumbai for testing for about 10 days.i m using a reliance cdma network. i am highly frustrated because it is not a GSM phone where we can change the sim and send the phone for testing. i get all my official calls on this nokia 2505, reliance cdma phone.

kindly reply me urgently , else might have to take the help of consumer forum because i have faced illegitimate remarks from my seniors for switching off the phone when in reality i never came to know when the phone started giving " switched off " message..

i m your loyal customer i have nokia N-72. It never gave me any trouble.but please correct this problem

yours faithfully,
arun kumar shrivastava
EMAIL-shrivastava.[protected]@gmail.com
mob.[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Nokia India
    Customer Care Service
    Customer satisfaction rating
    69%
    Complaints
    5548
    Pending
    0
    Resolved
    3832
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View Full Information
    ADVERTISEMENT