Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Nokia 3600 — REPLACEMENT APPLICAION & COMPLAINT AGAINST PATHETIC NOKIA CUSTOMER CARE CENTER SERVICES

Sir,

With high degree of regret, I wish to inform you that The nokia care service centers are in a pathetic state to help out the needy ones.

From day 1, my nokia 3600 which i bought in august 2008, has been giving huge amount of problems.I entrusted your services and quality and that is why i was reluctant to buy any other company's phone.i have spent around over Rs.10, 000/- upon my phone and its been giving a high amount of problems uptill now and its just been 6 months to its purchase.

It's hardware problems which involve swtich on off button, increase volume button, radio jack, display problems and software problems which include hanging problems, loss of contacts, improper working of applications, etc.. have all been taken to my nearest nokia customer care center for approximately 7-8times for repair.
Two times the phone has been sent to the head office and now when i applied for replacement..your service center kept my phone for around a month and even after approx. 20 phone calls, they havent helped in any state.. have not replaced it.. and instead of proper working phone or replacement, what they have provided is just a highly degraded phone.

Even after spending so much of money, and entrusting your services, what i have received is just the pathetic state of your customer care service centers and a highly degraded phone...which i took with such excitement and desire entrusting nokia and i havent been able to use it upto its utility since i bought it.It remains with nokia care most of the times instead of being utilized by me.

Finally, after getting no proper response from your agents, getting highly irritated after visiting nokia centers and calling them up so many times and before entering into consumer court formalities..etc.., i approached you online...thereby...expecting a good and an early response from you...

Kindly provide the replacement of my mobile, Nokia 3600.charcoal with a new nokia 3600 with the other different colour, mehroon or provide a full value return for the same.
Please do the needful and oblige.

With regards,

Monika Manchanda,
[protected]@yahoo.com
[protected]@hotmail.com
ADVERTISEMENT
Complaint marked as Resolved Aug 14, 2020
Complaint comments  10 CommentsShareTweet

Comments

Nokia 3600 — mobile phone has stolen

Dear sir,
I'm Latha A.V, While in the office i lost my mobile nokia 3600 Maroon Red mobile thefted by some body. Here is i have given my IMEI No, i have no other sources to help me except u!
Please help me, sir.
Name : Latha A.V
Address: Office of teh Executive Engineer (Ele), Division Office, CESC, Channarayapatna.
Phone Model : Nokia 3600
Make : NOKIA
Colour : Maroon Red
E-mail : [protected]@yahoo.co.in
Contact No :[protected].
Missed date : 18.03.2009
IEMI No : [protected]
Please help me sir
I never forget your help,
Thanks
Latha A.V
From
Ramachandran.V.S,
48/1544B, Mithunam,
St:Antony"s road,
Elamakkara, Kochi-682 026.

To
Manager{Admin],
Poovath International/NOKIA Care,
4th Floor, Kurian Towers,
Oppo:Saritha Theatre,
Banerji Road, Kochi-682 018, Kerala.

For your Kind Attn;
Dear Sir,

Sub-:Replacement of NOKIA N 73 IME:[protected]
As per promise by your Excecutive signed the Job sheet
dated 11/05/09 at noon 12.06 pm.

Iam very sad to inform you that Ihad
submitted my hand set{above mentioned}four times in
your service centre, and once in your S. A, Road service
centre.
Once again I repeat the complaints 1.most of the time
switches off, 2.Nonet work coverage, 3.Job repeat:321/99
314/38, 318/72{As per your job sheet}.

Today the28thday of May 2009
I submitted the hand set again to you, As per the special
request by your executive Mr. Ranjith.

Iam not happy with your service,
If you are not able to delivery fresh hand set intead of my
N73 hand set mentioned as above, I will take leegal
proceedings against, 1, Poovath International Kochi-18,
2, Nokia india, 3, Alif communications Kochi-31.

So once more I request toyou consider my case and do
the needfull.
Expect your reply at the earliest.



Thanks and regards, Ramachandran.V.S, kochi-682 031

mail-:[protected]@gmail.com.




Reply
Forward






From
Ramachandran.V.S,
48/1544B, Mithunam,
St:Antony"s road,
Elamakkara, Kochi-682 026.

To
Manager{Admin],
Poovath International/NOKIA Care,
4th Floor, Kurian Towers,
Oppo:Saritha Theatre,
Banerji Road, Kochi-682 018, Kerala.

For your Kind Attn;
Dear Sir,

Sub-:Replacement of NOKIA N 73 IME:[protected]
As per promise by your Excecutive signed the Job sheet
dated 11/05/09 at noon 12.06 pm.

Iam very sad to inform you that Ihad
submitted my hand set{above mentioned}four times in
your service centre, and once in your S. A, Road service
centre.
Once again I repeat the complaints 1.most of the time
switches off, 2.Nonet work coverage, 3.Job repeat:321/99
314/38, 318/72{As per your job sheet}.

Today the28thday of May 2009
I submitted the hand set again to you, As per the special
request by your executive Mr. Ranjith.

Iam not happy with your service,
If you are not able to delivery fresh hand set intead of my
N73 hand set mentioned as above, I will take leegal
proceedings against, 1, Poovath International Kochi-18,
2, Nokia india, 3, Alif communications Kochi-31.

So once more I request toyou consider my case and do
the needfull.
Expect your reply at the earliest.



Thanks and regards, Ramachandran.V.S, kochi-682 031

mail-:[protected]@gmail.com.




Reply
Forward




v


From
Ramachandran.V.S,
48/1544B, Mithunam,
St:Antony"s road,
Elamakkara, Kochi-682 026.

To
Manager{Admin],
Poovath International/NOKIA Care,
4th Floor, Kurian Towers,
Oppo:Saritha Theatre,
Banerji Road, Kochi-682 018, Kerala.

For your Kind Attn;
Dear Sir,

Sub-:Replacement of NOKIA N 73 IME:[protected]
As per promise by your Excecutive signed the Job sheet
dated 11/05/09 at noon 12.06 pm.

Iam very sad to inform you that Ihad
submitted my hand set{above mentioned}four times in
your service centre, and once in your S. A, Road service
centre.
Once again I repeat the complaints 1.most of the time
switches off, 2.Nonet work coverage, 3.Job repeat:321/99
314/38, 318/72{As per your job sheet}.

Today the28thday of May 2009
I submitted the hand set again to you, As per the special
request by your executive Mr. Ranjith.

Iam not happy with your service,
If you are not able to delivery fresh hand set intead of my
N73 hand set mentioned as above, I will take leegal
proceedings against, 1, Poovath International Kochi-18,
2, Nokia india, 3, Alif communications Kochi-31.

So once more I request toyou consider my case and do
the needfull.
Expect your reply at the earliest.



Thanks and regards, Ramachandran.V.S, kochi-682 031

mail-:[protected]@gmail.com.




Reply
Forward






From
Ramachandran.V.S,
48/1544B, Mithunam,
St:Antony"s road,
Elamakkara, Kochi-682 026.

To
Manager{Admin],
Poovath International/NOKIA Care,
4th Floor, Kurian Towers,
Oppo:Saritha Theatre,
Banerji Road, Kochi-682 018, Kerala.

For your Kind Attn;
Dear Sir,

Sub-:Replacement of NOKIA N 73 IME:[protected]
As per promise by your Excecutive signed the Job sheet
dated 11/05/09 at noon 12.06 pm.

Iam very sad to inform you that Ihad
submitted my hand set{above mentioned}four times in
your service centre, and once in your S. A, Road service
centre.
Once again I repeat the complaints 1.most of the time
switches off, 2.Nonet work coverage, 3.Job repeat:321/99
314/38, 318/72{As per your job sheet}.

Today the28thday of May 2009
I submitted the hand set again to you, As per the special
request by your executive Mr. Ranjith.

Iam not happy with your service,
If you are not able to delivery fresh hand set intead of my
N73 hand set mentioned as above, I will take leegal
proceedings against, 1, Poovath International Kochi-18,
2, Nokia india, 3, Alif communications Kochi-31.

So once more I request toyou consider my case and do
the needfull.
Expect your reply at the earliest.



Thanks and regards, Ramachandran.V.S, kochi-682 031

mail-:[protected]@gmail.com.




Reply
Forward
From
Ramachandran.V.S,
48/1544B, Mithunam,
St:Antony"s road,
Elamakkara, Kochi-682 026.

To
Manager{Admin],
Poovath International/NOKIA Care,
4th Floor, Kurian Towers,
Oppo:Saritha Theatre,
Banerji Road, Kochi-682 018, Kerala.

For your Kind Attn;
Dear Sir,

Sub-:Replacement of NOKIA N 73 IME:[protected]
As per promise by your Excecutive signed the Job sheet
dated 11/05/09 at noon 12.06 pm.

Iam very sad to inform you that Ihad
submitted my hand set{above mentioned}four times in
your service centre, and once in your S. A, Road service
centre.
Once again I repeat the complaints 1.most of the time
switches off, 2.Nonet work coverage, 3.Job repeat:321/99
314/38, 318/72{As per your job sheet}.

Today the28thday of May 2009
I submitted the hand set again to you, As per the special
request by your executive Mr. Ranjith.

Iam not happy with your service,
If you are not able to delivery fresh hand set intead of my
N73 hand set mentioned as above, I will take leegal
proceedings against, 1, Poovath International Kochi-18,
2, Nokia india, 3, Alif communications Kochi-31.

So once more I request toyou consider my case and do
the needfull.
Expect your reply at the earliest.



Thanks and regards, Ramachandran.V.S, kochi-682 031

mail-:[protected]@gmail.com.




Reply
Forward






From
Ramachandran.V.S,
48/1544B, Mithunam,
St:Antony"s road,
Elamakkara, Kochi-682 026.

To
Manager{Admin],
Poovath International/NOKIA Care,
4th Floor, Kurian Towers,
Oppo:Saritha Theatre,
Banerji Road, Kochi-682 018, Kerala.

For your Kind Attn;
Dear Sir,

Sub-:Replacement of NOKIA N 73 IME:[protected]
As per promise by your Excecutive signed the Job sheet
dated 11/05/09 at noon 12.06 pm.

Iam very sad to inform you that Ihad
submitted my hand set{above mentioned}four times in
your service centre, and once in your S. A, Road service
centre.
Once again I repeat the complaints 1.most of the time
switches off, 2.Nonet work coverage, 3.Job repeat:321/99
314/38, 318/72{As per your job sheet}.

Today the28thday of May 2009
I submitted the hand set again to you, As per the special
request by your executive Mr. Ranjith.

Iam not happy with your service,
If you are not able to delivery fresh hand set intead of my
N73 hand set mentioned as above, I will take leegal
proceedings against, 1, Poovath International Kochi-18,
2, Nokia india, 3, Alif communications Kochi-31.

So once more I request toyou consider my case and do
the needfull.
Expect your reply at the earliest.



Thanks and regards, Ramachandran.V.S, kochi-682 031

mail-:[protected]@gmail.com.




Reply
Forward




v


From
Ramachandran.V.S,
48/1544B, Mithunam,
St:Antony"s road,
Elamakkara, Kochi-682 026.

To
Manager{Admin],
Poovath International/NOKIA Care,
4th Floor, Kurian Towers,
Oppo:Saritha Theatre,
Banerji Road, Kochi-682 018, Kerala.

For your Kind Attn;
Dear Sir,

Sub-:Replacement of NOKIA N 73 IME:[protected]
As per promise by your Excecutive signed the Job sheet
dated 11/05/09 at noon 12.06 pm.

Iam very sad to inform you that Ihad
submitted my hand set{above mentioned}four times in
your service centre, and once in your S. A, Road service
centre.
Once again I repeat the complaints 1.most of the time
switches off, 2.Nonet work coverage, 3.Job repeat:321/99
314/38, 318/72{As per your job sheet}.

Today the28thday of May 2009
I submitted the hand set again to you, As per the special
request by your executive Mr. Ranjith.

Iam not happy with your service,
If you are not able to delivery fresh hand set intead of my
N73 hand set mentioned as above, I will take leegal
proceedings against, 1, Poovath International Kochi-18,
2, Nokia india, 3, Alif communications Kochi-31.

So once more I request toyou consider my case and do
the needfull.
Expect your reply at the earliest.



Thanks and regards, Ramachandran.V.S, kochi-682 031

mail-:[protected]@gmail.com.




Reply
Forward






From
Ramachandran.V.S,
48/1544B, Mithunam,
St:Antony"s road,
Elamakkara, Kochi-682 026.

To
Manager{Admin],
Poovath International/NOKIA Care,
4th Floor, Kurian Towers,
Oppo:Saritha Theatre,
Banerji Road, Kochi-682 018, Kerala.

For your Kind Attn;
Dear Sir,

Sub-:Replacement of NOKIA N 73 IME:[protected]
As per promise by your Excecutive signed the Job sheet
dated 11/05/09 at noon 12.06 pm.

Iam very sad to inform you that Ihad
submitted my hand set{above mentioned}four times in
your service centre, and once in your S. A, Road service
centre.
Once again I repeat the complaints 1.most of the time
switches off, 2.Nonet work coverage, 3.Job repeat:321/99
314/38, 318/72{As per your job sheet}.

Today the28thday of May 2009
I submitted the hand set again to you, As per the special
request by your executive Mr. Ranjith.

Iam not happy with your service,
If you are not able to delivery fresh hand set intead of my
N73 hand set mentioned as above, I will take leegal
proceedings against, 1, Poovath International Kochi-18,
2, Nokia india, 3, Alif communications Kochi-31.

So once more I request toyou consider my case and do
the needfull.
Expect your reply at the earliest.



Thanks and regards, Ramachandran.V.S, kochi-682 031

mail-:[protected]@gmail.com.




Reply
Forward
ADVERTISEMENT

Nokia 3600 — Variation in Call (Voice)

Hi, I had purchased a Nokia 3600 in April '09. Since then, it is observed that the callers voice varies i.e. the voice sounds very feeble to the receiver and regains normalcy after sometime. This variation is persistent.

The plight here is that that even Nokia Care is unable to solve this issue. It's more than 4 times that I have visited the Nokia care centre and as usual, I have been asked to keep the handset for a fortnight claiming that the handset needs to be send to the Delhi office for repairs. Despite the problem being persistent even after umpteen visits there is no final solution provided by Nokia Care Centre niether are they willing to replace the handset though legally the handset is under warranty period.
Also, during this process of repair they have damaged the panel cover with scratches on the panel display. To hide this damage they covered the panel display with a scratch guard

Request urgent intervention to get this resolved..

Thanking you in anticipation

Mobile - Nokia 3600 — Stolen of Mobile - Nokia 3600

Sir,

My Mobile is Stolen from Dheeraj Arma, Bandra(E). Detail of Mobile given Below.

Date of Purchase - 14/08/2008
Name of Supplier - Mahalaxmi Telelinks- Kalyan(E)
Model - Nokia - 3600 Red
IMEI No. - [protected]
Charger No. - 40904982538902135340675605
Battery No. - 38206682561603075530670577
Sim No. - [protected]
Name of Provider - Trump (Prepaid)

Please Block my sim & Mobile and search my mobile.

Thanking You

Sanjay Gupta
Dear sir,
I'm Latha A.V, While in the office i lost my mobile nokia 3600 Maroon Red mobile thefted by some body. Here is i have given my IMEI No, i have no other sources to help me except u!
Please help me, sir.
Name : Harsimran singh cheema
Address:lane no:9, ward no:1, preet nagar, gulabgarh road, dera bassi, distt: s.a.s. nagar(mohali), PUNJAB
Phone Model : Nokia 3600
Make : NOKIA
Colour : Maroon Red
E-mail : [protected]@yahoo.co.in
Contact No : [protected].
Missed date : 18.09.2009
IEMI No : [protected]
Please help me sir
I never forget your help,
Thanks

Harsimran Singh Cheema
Dear sir,
I'm Harsimran Singh Cheema, While travelling in bus, i lost my mobile nokia 3600 Maroon Red mobile stolen by some body. Here is i have given my IMEI No, i have no other sources to help me except u!
Please help me, sir.
Name : Harsimran singh cheema
Address:lane no:9, ward no:1, preet nagar, gulabgarh road, dera bassi, distt: s.a.s. nagar(mohali), PUNJAB
Phone Model : Nokia 3600
Make : NOKIA
Colour : Maroon Red
E-mail : [protected]@yahoo.co.in
Contact No : [protected].
Missed date : 18.09.2009
IEMI No : [protected]
Please help me sir
I never forget your help,
Thanks

Harsimran Singh Cheema

nokia 3600 — Mobile Stolen Block for wrong use

Dear Sir

Yesterday 06.12.2009 my Handset Nokia 3600 is been stolen from Tulsi Baag , Pune.

and wanted to stop misuse of the same

IMEI no. : [protected]


Ashutosh Patwardhan

nokia 3600 — replacement of set

FROM
MANOJ M.G
ASST MOTOR VEHICLE INSPECTOR
SUB RT OFFICE MATTENCHERRY,ERNAKULAM
C/O PRADEEPSP72GMAIL.COM
PH [protected]

SIR,

I have brought Nokia 3600 slide set of IMEI NO. [protected] of cost Rs 9200/-of invoice no. B-06434 from your shop on 02/01/2009.And it is covering warranty period of 1 year which is yet to be expire.But after some days of purchase the set went wrong .I was unable to receive correct sound frequency from the caller or whom iam calling. That means i was unable to hear other parties sound .I made it notice of your shop and it was given for service. After service i got the set after one month.But it was of no use it again went wrong arter some days.So iam requesting you kindly to take appropriate action to replace the set with other series.I have great faith and beleive on the company so only i went for the option to buy Nokia companies set.So please dont let my faith down.I shall be always thankful to you if appropriate step is taken.If the appropriate step is not taken by you then i should move for legal aid under consumer protection Act.
So iam requesting you kindly to replace the set so that my faith on you nand your company remain alive.

thanking you
yours faithfully
MANOJ M G
i too have nokia 3600 and it has low audio and low voice recorder playback. i have made complaints about this but is not yet resolved.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Nokia India
    Customer Care Service
    Customer satisfaction rating
    69%
    Complaints
    5548
    Pending
    0
    Resolved
    3832
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View Full Information
    ADVERTISEMENT