Nokia 3600s — Defective mobile phone | |
Subject : Defective Nokia Mobile phone 3600S > Business : Nokia Telecommunications Ltd. Ace communication, Nokia Care centre >Address : 13, Main Road, kapil vihar, pitam pure >City : Delhi Complaint: >Nokia 3600slide procured in 14/12/08 had intermitant problem of > key pad malfunctioning after one month of purchase. > > The mobile was taken to Ace communication, Nokia care centre on 04/03/09 > for inspection. > > Nokia care centre refused to attend under warranty & asked for Rs. > 2000/- for repair. > > The liquid panel in dome key pad was found to be defective. The reason > cited by Nokia care was water ingress in the key pad which was totally > unacceptable. The manufacturing defect in Nokia phone resulted the > complaint which is turn Nokia care blamed us for misuse. > > I did not agree for paid repairs & NC centre took Rs.50/- vide slip > sl.no. 096 for inspection only. > > The mobile was bought One Mobile at Big Bazzar, Netaji Subhash place metro > station for Rs. 9280/-. The IMEI no. of mobile is [protected]. > Consequences : > The product problem through Nokia care is unattended which has resulted > highly dissatisfaction & mental agony. > The customer care representative at Nokia care centre was not handling > customer complaints properly & had negative facial experession as well > as body language. > > I am continuously trying Nokia customer care 30303838 continously but not > getting connected as it is always busy. > > I bought another phone of Samsung make(BGH-130) this time for Rs. 1550/- > on 08/03/09 from One Mobile at Big Bazzar, Netaji Subhash place metro > station. > > I demand compensation of Rs. 1550/- towards purchase of new mobile & > replacement of defective Nokia phone 3600 slide > Industry : Was this information helpful? | |
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Comments
Nokia- model no. 3600s — Manufacturing fault & Poor service
Manufacturing Fault Nokia model no. 3600s & Poor ServiceDear Sir,
I purchased the Nokoa Mobile No. 3600 Slide on 11th February 2009, by paying Rs. 9200/-.
Suddenly, after 10 – 15 days I observed the volume button is not working properly. Immediately, I registered the complaint at nearest Nokia Care (address below) on 27th March 2009.
Nokia Care
Siddhivinayak Electronics
11/12, Varadvinayak, Plot. No. 4, Sector. 5,
New Panvel, Dist. Raigad (MS) 410206
After several follow-ups I received my mobile on 10th April 2009 duly repaired.
Again after 10-15 days the volume button’s problem started with other problem of battery reheated while charging. I again registered the complaint on 25th April 2009 at same Nokia Care Center vide allotted job Sheet No.[protected]/090425/3.
Almost one month have been passed neither I get my mobile repaired nor replacement
Please take the immidate action.
Thanks.
Regards,
Manjusha N Bundele,
A-201, Rema Co. Op. Hsg. Ltd.
Sector-8, Plot no. 109,
New Panvel - 410206
Dist Raigad. (MS)
Manufacturing Fault Nokia model no. 3600s & Poor Service
Dear Sir,
I purchased the Nokoa Mobile No. 3600 Slide on 11th February 2009, by paying Rs. 9200/-.
Suddenly, after 10 – 15 days I observed the volume button is not working properly. Immediately, I registered the complaint at nearest Nokia Care (address below) on 27th March 2009.
Nokia Care
Siddhivinayak Electronics
11/12, Varadvinayak, Plot. No. 4, Sector. 5,
New Panvel, Dist. Raigad (MS) 410206
After several follow-ups I received my mobile on 10th April 2009 duly repaired.
Again after 10-15 days the volume button’s problem started with other problem of battery reheated while charging. I again registered the complaint on 25th April 2009 at same Nokia Care Center vide allotted job Sheet No.[protected]/090425/3.
Almost one month have been passed neither I get my mobile repaired nor replacement
Please take the immidate action.
Thanks.
Regards,
Manjusha N Bundele,
A-201, Rema Co. Op. Hsg. Ltd.
Sector-8, Plot no. 109,
New Panvel - 410206
Dist Raigad. (MS)
Dear Sir,
I purchased the Nokoa Mobile No. 3600 Slide on 11th February 2009, by paying Rs. 9200/-.
Suddenly, after 10 – 15 days I observed the volume button is not working properly. Immediately, I registered the complaint at nearest Nokia Care (address below) on 27th March 2009.
Nokia Care
Siddhivinayak Electronics
11/12, Varadvinayak, Plot. No. 4, Sector. 5,
New Panvel, Dist. Raigad (MS) 410206
After several follow-ups I received my mobile on 10th April 2009 duly repaired.
Again after 10-15 days the volume button’s problem started with other problem of battery reheated while charging. I again registered the complaint on 25th April 2009 at same Nokia Care Center vide allotted job Sheet No.[protected]/090425/3.
Almost one month have been passed neither I get my mobile repaired nor replacement
Please take the immidate action.
Thanks.
Regards,
Manjusha N Bundele,
A-201, Rema Co. Op. Hsg. Ltd.
Sector-8, Plot no. 109,
New Panvel - 410206
Dist Raigad. (MS)
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nokia 3600(slide) — poor service,defective handset
I purchased a nokia 3600(slide) on 07/04/09.The very next day its switches and headset seized to work.I went to a nokia service centre(ShreeCommunications-Mhatre Bridge, Pune) and got the set repaired within minutes.After a few days(less than 10 days) the same problem occured and i went to the same service centre.They kept my set on 2/05/09 and asked me to come down after 3 days.After 3days when i went there i found my set wasn`t repaired and also the executives were so RUDE AND IRRESPONSIBLE.On my asking them what i got to hear was-`ABHI NAHI HUA HAI TO HUMLOG KYA KARE.APKO ITNI JALI HAI TO PEHLE KYUN NAHI BATAYA`?This kind of answerwas least expected. called up head office and found my set was sentthere on 6/05/09 and the date committed to me was before 18/05/09.Now i am waiting for a call frm them lest i would get into legal issues.Also i want my setto be PERFECTLY ALL RIGHT ELSE A REPLACEMENT.
JOB SHEET NO[protected]/090502/49
CONTACT NO.OF PATHETIC SERVICE CENTRE[protected]
NAME OF THE EXECUTIVE WHO MISBEHAVED N I THINK SHOUD BE THROWN OUT WHO IS SPOILING THE IMAGE-VRUSHALI.
A dissatisfied customer
Amit Sinha
[protected]
Pune