Nokia / 5130c - 2 — Mobile not turned ON

Dear Sir,

I had purchased a new mobile model #5130c-2 on 26 june 2009 (express music), and have guarantee and warranty period. On 2 july, my mobile automatically got switched off, what I thought was because of no battery backup, hence I charged the mobile for an hour and then I switched on the mobile but it did not turned ON. Mobile is important in my life because my field is marketing field.

I went to Nokia care centre AA ELECTRONICS, 106B FIRST FLOOR, SUNRIZE PLAZA, UPSTAIR BAKEWELL COOPER ROAD AMRITSAR., . Date: 07/JUL/2009. My job sheet Number:[protected]/090723/77. After preliminary check from their side (FLASH Testing) they told me, it would take 12 working days since they have to send the mobile to NOKIA service centre at delhi. On 7july I handed over the set to above mention the address, but still have not got my mobile, I am fully dissatisfied with the services and need to get my Phone Replaced as soon as possible. Past 3 weeks I keep calling the of PUNJAB ELECTONICS CENTRE, HALL BAZAR, AMRITSAR and every time they give a new excuse and a new problem in the phone( hardware problem, mother board issue etc).Still I don’t see any progress in their work.

I had spent considerable amount of money to purchase the mobile and now I don’t have my mobile.

I request you to immediately give instruction to replace the set. Again problem comes I can't wait more than a month.

Kindly do the needful at the earliest.

Thanking you,

Yours faithfully,
NARESH PODDAR
[protected].
Read comments

Dear Sir,

I had purchased a new mobile model #5130c-2 on 26 june 2009 (express music), and have guarantee and warranty period. On 2 july, my mobile automatically got switched off, what I thought was because of no battery backup, hence I charged the mobile for an hour and then I switched on the mobile but it did not turned ON. Mobile is important in my life because my field is marketing field.

I went to Nokia care centre AA ELECTRONICS, 106B FIRST FLOOR, SUNRIZE PLAZA, UPSTAIR BAKEWELL COOPER ROAD AMRITSAR., . Date: 07/JUL/2009. My job sheet Number:[protected]/090723/77. After preliminary check from their side (FLASH Testing) they told me, it would take 12 working days since they have to send the mobile to NOKIA service centre at delhi. On 7july I handed over the set to above mention the address, but still have not got my mobile, I am fully dissatisfied with the services and need to get my Phone Replaced as soon as possible. Past 3 weeks I keep calling the of PUNJAB ELECTONICS CENTRE, HALL BAZAR, AMRITSAR and every time they give a new excuse and a new problem in the phone( hardware problem, mother board issue etc).Still I don’t see any progress in their work.

I had spent considerable amount of money to purchase the mobile and now I don’t have my mobile.

I request you to immediately give instruction to replace the set. Again problem comes I can't wait more than a month.

Kindly do the needful at the earliest.

Thanking you,

Yours faithfully,
NARESH PODDAR
[protected].
Read comments

Dear Sir,

I had purchased a new mobile model #5130c-2 on 26 june 2009 (express music), and have guarantee and warranty period. On 2 july, my mobile automatically got switched off, what I thought was because of no battery backup, hence I charged the mobile for an hour and then I switched on the mobile but it did not turned ON. Mobile is important in my life because my field is marketing field.

I went to Nokia care centre AA ELECTRONICS, 106B FIRST FLOOR, SUNRIZE PLAZA, UPSTAIR BAKEWELL COOPER ROAD AMRITSAR., . Date: 07/JUL/2009. My job sheet Number:[protected]/090723/77. After preliminary check from their side (FLASH Testing) they told me, it would take 12 working days since they have to send the mobile to NOKIA service centre at delhi. On 7july I handed over the set to above mention the address, but still have not got my mobile, I am fully dissatisfied with the services and need to get my Phone Replaced as soon as possible. Past 3 weeks I keep calling the of PUNJAB ELECTONICS CENTRE, HALL BAZAR, AMRITSAR and every time they give a new excuse and a new problem in the phone( hardware problem, mother board issue etc).Still I don’t see any progress in their work.

I had spent considerable amount of money to purchase the mobile and now I don’t have my mobile.

I request you to immediately give instruction to replace the set. Again problem comes I can't wait more than a month.

Kindly do the needful at the earliest.

Thanking you,

Yours faithfully,
NARESH PODDAR
[protected].
Read comments

I got a Nokia model mobile which by bearing model no 5130c-2 which not working & while on the mobile it is coming CONTACT SERVICE kindly guide me what the problem to my holding Nokia Mobile set. just give a sms to my mobile [protected] and guide me.

dear sir,

my nokia xpress music 5130c is not working.switched on after the mobile is seened in white screen.this problem solved for please call me in my number.

by vikraman
[protected]

my 5130c-2 mobile not coming battery backup