[Resolved] Nokia 5610 — poor response from nokia care centre people | |
hi, i have purchased nokia 5610 in jan 08.two days back i was using it as i slide it to c menu suddenly blank display was there i went to nokia care centre net dot solution jail road new delhi .very bad experence i had over there as i showed my phone there they said u have thrown this phone down i said no they said its panel is cracked though its not then they r saying it wil take 20 days min n may b after that they dont repair n give it back its really bad i am using nokia fm past 10 years n will use further also even u dont repair my phone but very wrong u r telling customer yr negligence u must have dropped .i said if i threw then screen should b broken or cracked then they dint have any answere they said leave yr phone we will inform u by tommrrow morninr but no responce even i called twice nobody know the status please somebody help me out... Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 8 Comments | |
Comments
Hi,
My music slider switch (Nokia 5610, 4 months old) has come off the phone, reason i think is bad positioning of the slider switch and lack of good support for the switch mechanism.
Is thia repairable? can Nokia Care people cn help me out of this?
My music slider switch (Nokia 5610, 4 months old) has come off the phone, reason i think is bad positioning of the slider switch and lack of good support for the switch mechanism.
Is thia repairable? can Nokia Care people cn help me out of this?
I bought a Nokia 5610 1 month back. The mobile not switching on after continuous trials. I installed the battery but the problem persists. Can anyone give a solution for this.
hi
i have deposited nokia 1208 for repairing in nokia centre.they ak me to collect it back in a week after that they told me to come again after a week without telling any proper reason .again they told me to come after 15 days when i come they told that my set is replaced with new one for which i have again wait for a week. in mean time i have to buy a new set.at last they agree to give me a replacement set that is old one with scratch on screen & also in bad condition now again they pressurize me either to take it or i have to wait for some more weeks.
i have deposited nokia 1208 for repairing in nokia centre.they ak me to collect it back in a week after that they told me to come again after a week without telling any proper reason .again they told me to come after 15 days when i come they told that my set is replaced with new one for which i have again wait for a week. in mean time i have to buy a new set.at last they agree to give me a replacement set that is old one with scratch on screen & also in bad condition now again they pressurize me either to take it or i have to wait for some more weeks.
Hi, I am CP Dwivedi. I was using model no. 3230 of Nokia. The network of the same was not working. As I approached to Nokia Care, Sanjay Gandhi Puram, Lucknow, the attitude however has worsen the things. The problem told was neither entertained nor any interest was shown for it's resolution. An insisted option provided to me was to go for a costlier handset. The occurence of defect however differs from person to person at Nokia Care.
I was also insisted that the hanset should be repaired at my own cost from some other service provider.
On the above ground, I am bound to think about the parameters set for serving the customers creating such a pathetic state of affairs.
A Really Harrased Customer
CP Dwivedi.
I was also insisted that the hanset should be repaired at my own cost from some other service provider.
On the above ground, I am bound to think about the parameters set for serving the customers creating such a pathetic state of affairs.
A Really Harrased Customer
CP Dwivedi.
Man how could Nokia even manufacture this kind of cell, bad slider, bad positioning of music slider though a small cell looks good, a feel good factor is there but too bad when it comes to overall impression and when you use it. I mean Nokia should seriously think about stopping this cell otherwise I don't know how many more dissatisfied customers it will have.Nokia is known to be a brand leader but producing such sort of mobiles is completely a dissatisfaction what it can create in customer minds, i think they should think again to give any such product in market.
i strogly agree this allllll compents... 5610 built is one i ever had in my life.. its poor in very thing...
that tooooo NOKIA CARE IS [censored]est of costomer care i ever seen i my life... since they became market leaders they are thinking evry users is foools... soon it will change... please dont go for nokia indians...
that tooooo NOKIA CARE IS [censored]est of costomer care i ever seen i my life... since they became market leaders they are thinking evry users is foools... soon it will change... please dont go for nokia indians...
bad response of employees of nokia care specially in jail road.in future i never buy nokia phones.
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i request NOKIA people that if they are not able to replace this set than just stop manufacturing this model.
people has lost their faith in NOKIA company.