Nokia India Complaints & Reviews

Nokia — Irresponsible Nokia Care

Dear Sir,

I purchased nokia 6500 slide IMEI Number - [protected] on May 2008 from Nokia Priority, Sector 18, Noida.
Soon I realised the there was a problem in memory card detection.Despite this all features in phone were working fine.
I gave my phone to service centre - Nokia Care, A 78, Sector 2, Noida.
The phone got repaired in two days.The problem got solved.But instead new problem got created.
There was a time difference between my message in inbox and real time at which message was sent.
I went to the same service centre again and after hours of wait, I was told that this is a hardware problem and will be corrected in atleast 15 days.
Are consumer will just have to revolve around nokia care to get a all features functional?
It is not possible to submit phone in Nokia care every fortnight for serveral days and survive without a mobile.
I was not even told that how to escalate the problem or what I have to do get my phone replaced?
Please help...

Reagrds,
Jigisha Raje

dear sir,

Please see the nokia n70 phone has been damaged . pls replase the nokia n70 phone . mother board.

Thanks & Regrards

Ankush Aggarwal

Nokia N 72 — lock the cell phone`

i have lost my mobile of nokia n 72, so i want to lock the cell phone, so what should i do for that,
i have already being visited your nokia care in malad east, near malad st, but they told me that u can not lock ur mobile, so pls help me. i dont have my EMEI NO now with me, but u can communicate with me on my email id which is given above.

N72 (Nokia) — MOBILE REWARD VERIFICATION REQUIREMENT MAIL‏‏

I got a mail from your customer care" "nokia mobile uk" <[protected]@live.com>".Im already forward my details for claim this prize, as mentioned in the mail.Please verify the accuracy of this mail.Here i attach the mail, i got from your customer care
Please do the needful : Sojimon Mathew, 353269/01/779854/1 Code[protected]

I have also recive an Sms in which it was told that i have won 110000Gbp.
what should i do?

I forget the lock code N-72, default code 12345 is not working
Pls help

I forget the Nokia N-72 Phone Lock Code, default code 12345 is not working
pls help

Our nokia default code is 12345.
But Ihave change the code and by mistake, I forget the code
Now what to do
Plz tell me

forgotten my lock code

mobile(N72) — claim for prize

My mobile no has won GBP850, 000 in the 2009 (shell)intl mobile draw.
so, please sir i want my prize...

my mobile no is [protected]

i forgot the lock code of n72
the serial no -[protected]

i forgot the lock code of n72
Our nokia default code is 12345.
But Ihave change the code and by mistake, I forget the code.
type:RM-180
model:N72-5
fcc id:QFXRM-180
ic:661Z-RM180
the serial no - 356295/01/693027/9
code:0548028
pls solve my problem, send lock code my E-Mail address.
pls help me.

Our sony ericsson default code is 0000.
But Ihave change the code and by mistake, I forget the code
Now what to do
Plz tell me

Nokia — forget lock code

Dear Sir,

I have a new nokia e63 mobile and I forget my lock.please help me for the same.............



Regards

Ashish Mishra

i had change my phone code and forget please help.

i forgot the lock code of n72
Our nokia default code is 12345.
But Ihave change the code and by mistake, I forget the code.
type:RM-180
model:N72-5
fcc id:QFXRM-180
ic:661Z-RM180
the serial no - 353089/02/728193/6
code:0531541
pls solve my problem, send lock code my E-Mail address.
pls help me.

i need to break the code 12345 is not workig coz i had changed the default code

i have forgotten lock code of my N72 mobile
my IMEI no is [protected].pls help

the customer care people said that they will cut 10 paise for 10 kb but if we use gprs once they will cut ten rupees or more than that please infrom any offers are there in gprs

my nokia 2626 make trouble from 6th jun.it was automatically switched off at that night.it did'nt take charge by it's charger.but when i use another battery mobile starts.when i use my battery in another nokia mobile the mobile runs as normally.i complained into jalpaiguri service center.they said to me that i have to pay the service charge.why i pay this when my mobile is in warrenty period?

Nokia 2626 — how to get gprs connection

i don't know how to getgprs conection in mobile please tell me that plans is life time amount and tell me thats sms code also thank you

yes my nokia 2626 gprs only works on cell it does not works on pc with data cable
pls some one tell me the solution

i want my gprs to be activated soon

Very poor service, customer care services are not able to repair mobiles which are in grantee period

N72 — Hanging Prob

Hi

I have purchase N72 Mobile, 05 Months back, but this set having the problem of Hanging, everytime mobile gets hang up, & it will take 05 to 10 Min to restrat, I have shown to Nokia service centre, but this prob is not solved

Kindly help on this

Regards

Devaraj Bhandari

Mob[protected]

Nokia N72 — hangign problem

sir, i have purchased n72 mobile in the year 2007 jan & now it is suffering with hanging problem and the mobile is restarting itself. i went to the mobile services, he formatted and also he flashed the mobile but no use.plese give me the solution. by...anil kumar nizamabad

Nokia — battery life only one hour of nokia 2100

the 2100 mobile of NOKIA has very little battery life. Also there is no where we are getting a new oroginal battery of NOKIA anywhere.pl help i[censored] can

i doesnt understand the packet date settings and from this my internet was not activated all the time

NOKIA 3110 — replacing problem

hay
i am very angery and sad from costmercare center in jalandhar(punjab).my nokia 3110 mobile was create a display problem .
i had submitted my handset in 22 agust 2008.but after i goto nokia center they said to me ur andset is replaced by other set .
this new set is totely .here i tell u please my previous mobile its serial no is ([protected])provide.it is beter than u provide for me .i m rpair my hand set myself . i[censored]r help is this type i do not need any help.

nokia3110c — problem of restarting

when i insert 1 gb memory card in my nokia 3110c it continuously gets restarting and when mem. card is removed it is alright.

arrange different format (mp3, 3gp) in defferent folders. and above 512Mb can also a cause

Mobile is very nice. All features are in that mobile and compare to price this mobile less.

Hi
I have problem with Nokia 3110c. It is restarting when i m inserting MMC in it. Please give the solution Please.
Thanks in advance.

My name is allen my father had 3110c mobile the mobile is switching off itself and i is turning automatically i want to know about that problem

Nokia — caller tune not required

my mobile number is [protected]. I'm not interestsed in caller tunes. but without obtaining my consent you are deducting amount from my prepaid account. kindly deactivate my caller tune and dont deduct any amount under this head.

2505 diagram pdf

It's true.. Even same is the case with me. The spare parts are too expensive that at the end of the day,
buying a new mobile phone would make sense rather than going for the new display

Forgot to mention my mobile no - [protected] for the above complaint. Incase if someone from Nokia is reading this...

I agree with you.

Same happened with my battery and that too just 11 months old.

Hopeless Nokia Phones - I have three of them and all of them have the same problem - I cannot take a chance and now moved to a phone of other make - I feel the response from the dealers also has been pathetic on swollen battery issue

I also felt the problem of NOKIA BL-4C battery got swollen up in my NOKIA 3500c mobile.
My tele No. is [protected].
My e-mail address is [protected]@yahoo.com.
Now I am at Mumbai(Chembur).
I am trying to locate a genuine NOKIA store, where i can replace this battery.Is there any body to help?

Ramesh Chandra Saksena

I am purchased 6300 black IMEI:[protected] on 28-08-08 vide invoice no ORI/01476/00001/0469 from the mobile store of college square cutack.
The battery backup is very poor after full charging it is only lasting for 5hours. It is very inconvinience to me as well as I lost my mental peace.
Further the sound voice ofAlarm tone, ringing tone is almost slow thats why my almost calls lost and my battery BL-4C 860 mAh 3.7v code no[protected] p[protected].
Plz give me suggestion wheather the battery is authentic and what should I do to over come poor battery backup and sound.

I had given my Nokia mobile to Samvradhi Technologies - Nokia Care in Koramangala, Bangalore 2 months back, and suddenly in the last 2 -3 weeks, the people at the center started behaving strangely.. They claimed that my mobile had been despatched to me already, and my complaint is closed. When I threatened them of dire consequence, they mentioned that the mobile had been stolen, and they would replace it. 2 days back, they gave another mobile as replacement, but the mobile was damaged, and was in disrepair.. When I again threatened, I would go to the consumer court, they asked me to come again, and they would repair the phone and give me..

On enquiring around, I suspect there is a scam going around.. I understand that some of these Care centers have started to claim lost phones, as there is a significant value for second hand phones in the market.. So, the centers may be claiming lost phones, and selling them in grey market at much higher price than they would get by fixing the problem.. and throwing up their hands, and doing robbery in broad daylight...

Customers going to Nokia care centers BEWARE : Please keep your original job sheets with you at all time, and make sure your mobile IMEI is safely recorded, and keep all bills handy. Also, if possible, avoid going to the Care centers, and probably use trusted people to handle the jobs for you. At the rate of 10000 + Rs, scamming like this, and stealing mobile phones in the name of NOKIA is a great idea.. Unfortunately, there is no way to reach Nokia senior management in India.. If somebody is watching this post, please make sure that the scamsters are punished, and not allowed to get away with daylight robbery... Nokia's brand image in India is in danger due to these fly by night operators...

Dear sir i lost my cell Nokia N70, But How can i get my cell phone,
Kindly HEALP ME SIR

Thanks and rgds
srinvas Hyderabad

dear sir
i had lost my mobile phone n72 before three days i wanna your help to search my phone my any mode
i even had made fir to police station
kindly help me to sort out my problem
waitin for a fast reply on my mail from ur side
thanking you
yours
om gupta

Yes, Its True the people are very lazy and not working properly. They passed high Voltage to my phone and spoiled my phone and in turn they are telling I have spolied. Some actions should be taken on them;

Nokia Mobile robbed. — Nokia Mobile robbed.

I would like to inform you that on 04.06.09 at Howrah rly stn. Platform no.17, my nokia mobile model no.3110, IMEI NO.[protected] was pick-pocketed, So I request your goodself to please block / lock the said mobile.

with regards & thanks.

sanjiv kilaji.

Hi.. I had given my mobile (Nokia N85) in Samvradhi technologies in Koramangala Bangalore on 24th Sep 2009, as the charging point aka connector had broken. The delivery date was 26th Sep 2009. When i called up to them on 26th morning, they assured me that the work was complete and they would deliver my mobile that day. Wen i went there traveling all the way, they said that the work was not complete & that they would deliver my mobile to me on 29th. I went there on 29th to collect my mobile. They showed me that my mobile was charging, but i found that the pin could not be inserted completely. When asked about that they said thats how it is & since its charging, its not a problem. I paid them Rs.800 since they said that they changed the entire system connector and that they had fixed a new pin. The security guard there, dint let me charge my mobile. As soon as i reached home, i tried to charge it but shockingly the pin broke again!!! Next morning wen i went again to Samvradhi Tech, they behaved very irresponsibly. I fought with them n asked them to refund my money. Later i went to a local service station. The worker there, dismantled my mobile in front of me. I WAS SHOCKED AGAIN.!!! IN SAMVRADHI TECH, THEY HAD STUCK THE CONNECTOR WITH GLUE!!! there was a damage in the mother board which they did not even open and check. Please never approach Samvradhi Tech for any reason. I found that my 5megapixel camera s also not same as before. I have always seen customers fighting there coz of the fraudulent act of samvradhi tech. I prefer u to purchase Samsung since the product, as well as the service s far much better than Nokia.

Nokia — Robbery

Dear Madam/Sir,

I lost my mobile on 17/04/2010. My mobile IMEI No is [protected], Nokia 1600., Battery No. N 217D20492273, Charger No. N203m20118595, Please block my mobile.

Kindly confirm me that my mobile is blocked.

Thanks & Regards,

V Srinivas Gupta
Raichur
Altnerate No. [protected]

Is it possible to block mobile??

Nokia Care — Robbery

Hi,
Dear Nokia Zonal Officer, I Am Shambhu Nath Bhattacharya, An existing Customer As Well Wisher of your Nokia. Today I Have Given My Nokia E63 mobile to your Nokia Care Burdwan Cetre(Mobile Unique).
For service of My Speaker Problem. At Around 11.00 am They Accepted My Phone And Gave it to your Service Engg. But after that when I got My Phone I Didn't find my 16GB Sandisk Original Memory Card.
I told them About my Memory Card But They Said that We Don't know about It.
But when they took my phone that time they returned my Sim Card And Battery but Memory card was interted into my phone.
This Is First time happened with me That Type of Day Light Robbery by A Renouned Company's Authoized Service centre.
I requested them a number of time but they Didn't believe me about the case.
They Told me we don't know overall They Told me I Became a drama with them
I want To get a solution about this Matter. Except mobile in my pocket only Memeory card Has been Stolen How a Great Twist. Also they didn't repair my phone speaker Properly.

Thank You

Shambhu Nath Bhattacharya
Burdwan
Mobile No- [protected]

Welcome Bangalore citizens,
This is a complaint against Koramangala NOKIA CARE(
SAMURADHI TECHNOLOGIES)khb colony.

This nokia care center collects(BEGGING) Rs.100 from every customers. Whether you give your mobile for service or not.
They will ask Rs.100 from you as inspection fee.

That is not an inspection fee. They are begging that amount for their food.

Please do not go to the KORAMANGALA NOKIA CARE. Once you entered into the shop, you have to pay Rs.200. Whatever you ask or do.

If your mobile is really has some problems, Ex: screen connector is not working. They will say that there is a big hareware problem. We have to change the hardware device. So it will costs Rs.800, Rs.1000, etc...

But really the repair cost may be Rs.200 or Rs.250.

Again I request you to not go there. Choose some other NOKIA CARE.

I have purchased Nokia 6265 CDMA mobile in June, 07. From last few days I was facing problems with my handset e.g. blank display, Camera button problems. I submitted my mobile to Karnal service center ( New Shreenath Enterprises, Karnal ASC-028_434038 ) on 23rd April, 08. Today when I received mobile from service center it’s was in very bad situation. A screw on back side was broken inside & memory card cover was also not properly settled. The service guy there told me it happens in service. There very few customers who will buy expensive CDMA mobile, but if the company will not care of these customers then company will loose their business. MY Job Sheet No. is[protected]/080423/57. I leave my mobile on service center and told that guy I want my mobile in good situation. I don’t who why all Nokia Service Center's staff cant care of the customers? I ma also working in a MNC company in sales if we don’t care of our customer we will loose our business defiantly. Please look in to matter & looking forward for your reply.

We are shocked to bring to your knowledge that we have recently purchased the N-70([protected]) set which is infested with certain technical problems. The phone also hangs. Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

Regards

Yash Sejwal
[protected]

Hi,

I went to Nokia Care, Near BPCL Petrol Pump, Chandrasekharpur, Bhubaneswar as one of my key in my Cell, Nokia N-91 was not working. The technician there, has reinstalled all the software and opened the whole circuitry, wiped the whole circuit with Nataraj Eraser and did something, which led to a new problem of the music keys not working(it was working fine previously) along with teh existing problem.Then they told that I need to deposit my cell at Nokia Care for at least 15 -30 days, so that they can send the call to Kolkata and repair the cell.But I wanted to take opion from some other Nokia Care Center. So I went to another Nokia Care @ Saheed Nagar and they told that it is a serious problem, which occured for mishandling of teh circuitry and I need to deposit the cell at their centre, so that they can care care of teh problem, but I was astonished to see the way they are handling teh cell phones deposited by other for servicing.

So, I have one question to the Nokia Authority, On what technical background, do you recruit people anad after recruiting, do you at all take care to train them properly, so that they can be quite capable to handle all teh proble, s of the customers, without creating any more hazards to teh cell phone.

Please do revert back and try to improve your service.

nokia6265cdma — bills

Dear sir, I am having post paid connection nos. [protected] but very bad to say that bills are never recieved at the address, payment is being made on the basis of sms. What type of service is this.

Sir

I HAVE PURCHASAE NOKIA MAKE MOBIL SET MODLE NO 3110C IMEI NUMBER [protected] ON 12TH SEP2008 VIDE BILL NO 226 DT 12.09.08 FROM share lAXMI ENTERPRISE AND SAME DAY at my residence I HAVE CHARGED TO MOBIL SET AND HEAR 2 SONGS FIND FOLLOWING PROBLEME IN MOBIL SET.
1 CHARGING/BATTERY: BATTERY OVERHEATING.
2 LOW RING TONE.
I WENT TO CARE CENTRE FOR ABOVE PROBLEM .Detail of job sheets under
1 [protected]/080916/41 dt 16.09.08 though M/S MAROO TRADING PVT LTD RETURN TO ME MOBIL SET ON 05.10.2008 WITHOUGHT SOLVE PROBLEM.
2 SECOND TIME AGAIN GIVEN MOBIL SET TO CARE CENTRE ON 06.10.08 REF JOB NO[protected]/081007/18 DT 06.10.08 THOUGHT RAMA TELECOMHE HAS RETURN MOBIL SET ON 25.10.08IN SAME CONDITION WITHOUT SOLVE PROBLEM. I also talk on phone to Mr Mukesh at your jaipur repair centre HCL and I DO REQUEST TO HCL l THAT BEFORE SENDING MOBIL SET TO UDAIPUR COMPLETE CHECK TO MOBIL SET BUT HE HAS DESPATCH MOBIL SET TO Udaipur without solve problem.
3 SAME DAY AGAIN PREPARED JOB SHEET NO 3638 DT 25.10.08 BY M/S Rama telecom and told that he will be send mobile set AT Jaipur for repairing purpose.
4 Yesterday I talk to Mr. Hari at your Bangalore office . ref complaint NO 2-3GHHRL DT 25.10.08.
Please look this issue and resolve this problem immediately because I SPENT the money RS 4435 / BUT single day we cannot use Mobil set and from date of purchase Mobil set is going repairing purpose and still defective as on date. I think that I have do mistake for purchase NOKIA Make Mobil Set. This is branded Company. Please give Mobil no of Responsible Person in NOKIA Company so that I can talk to him and solve my problem.
Kindly awaited your replay with favour.
Thanks
Chetan Mehta
Mail id : chetan.[protected]@securemeters.com
Mobil no [protected]

I have purchase Nokia Mobile. model no. is 1325. Please give Mobil no of Responsible Person in NOKIA Company so that I can talk to him and solve my problem.
Kindly awaited your replay with favour.
Thanks
mail id:[protected]@yahoo.com
Mobile no.- [protected], [protected]

i have loss my reliance nokia 6265

D/R Sir,
I have purchase a nokia n-2600 mobile vide IMEI NO-[protected] BATTERY NO:6P10122972 CHARGER NO-[protected] - INVOICE NO - 4396 DT.[protected] IN THIS CANECTION ON DT.20 .08.09 I found that my mobile is not working properly - that's why i went to the my nearest Nokia Care - AGRTALA, TRIPURA- found your care is open at 10 am give a register to customer for enter/regester their name & mobile no after that they may call us on that day /next day - we have to weat for there call hole day along with my mobile in your nokia care - what is the value of time hope know & what is the value of money - by which i have purchase the mobile- in previous time my mobile was n-72 purchase rate was Rs.12000/- become defective with in 3 month - kept by your nokia care 5/6 month then after again - basing on that in this pase i purchase low cost mobile - but service - as fer as center in concerned - time killing - totaly offended in this - brand - call - NOKIA.
I hope you take care in this regard
Thanking You
Mriganka Datta
M-[protected]