Nokia India Complaints & Reviews

He has been duped by the authorised officials of Nokia, Mumbai. The poor chap needs some written assurance with regard to the newness and the extended warranty for the swapped set.

What??? cheated by the Nokia officials. Ya, I know and heard that the Nokia people claim to be very professional. What is their problem in saying the truth. Mr. Asim I am sorry to hear this. Please wait & watch the effects of your complaint, otherwise you can move to appropriate legal forum.

Move to the court. Your problem is unique in nature...you should teach them a lesson. Need address of Consumer Disputes Redressal Forum? Here it goes...

The President
Consumer Disputes Redressal Forum
Room No.214, 2nd Floor
Office of Collectorate
Thane (W) 400 601 For claims upto Rs.5 lakhs for Thane District
PHONE: 2534 4069
(Time: 11.00 a.m. to 2.00 p.m.)

Approach the court and teach thm a lesson...Give a tight slap on their face...!!!

Go to court...by the way how are you??? Long time

All address Nokia gallary
for Thane Districs.

sir,

Since my house main entrance was open and I was sleeping in a room somebody entered in my house around 4.15pm to 4.45 pm and stolen my Nokia Mobile placed on a center table at main hall.My intimacy with my mobile disturbed mentally and I need your help to trace it out. Please help me and that I will be very gradeful.

MODEL:NOKIA 6030 - CE434
IMEI:[protected]

Sir,
I earnestly hope that you will find out my lost NOKIA mobile by advanced spy tecnology and help me to have it again.It lost from my residence on 25.03.2008.
Model: NOKIA 6030 - CE434
IMEI:[protected]
My mobile no. Airtel [protected]

Thanking You
Your's Faiyhfully
M.A. Fouzia

nokia n-6085 — lost mobile

i have lost my mobile, please lock my mobile or sim.
mobile no.-[protected]
`imei-[protected]

Sir,
I earnestly hope that you will find out my lost NOKIA mobile by advanced spy tecnology and help me to have it again.It lost from my residence on 27.05.2009Model: NOKIA 6085 IMEI:[protected] My mobile no. Airtel [protected]
Thanking You
Your's Faiyhfully
atul

I have lost my mobile nokia 6085 on Dec 2009. Still I am very upset since that is my favourate and lucky phone. Kindly help me to track that cell phone using IMEI number. My service provider was not responded for my request to track.That phone should not be used by the stolen person.

I will be very much thankful to you if you could help me in this regard.KK

In previous message i mentioned that Dec 2009, please read as Dec 2008

Nokia 3230 — Not able to use Data Trasfer(Bluetooth) system on my Mobile

Hi,

I have taken cell of model 3230, after taking this mobile i am getting lot of problems.when i try to use Bluetooth it is suddenly hanged up, when i took this to customer care they were formatting the software and again reloading software.Because of this i am loosing all my contacts and when i try to get the data through bluetooth i never get the data, some times no enough memory like this...please give me a proper solution to this product.i have completed 1 year product purchase date.so please help me in this regard for not loosing my contacts else replace me with new mobile.

Nokia 3230 handset — Repeated problems of Noika 3230

Dear Sir,
I have Nokia 3230 handset in Jan 2007.
This set was having the problem od hanging & restarting,so I visited customer care in Gurgaon,they upgrade the software and returned back the set.After 1 week,I observed the same problem again.So I visited again & the same happens this time too.i visited Nokia care for 10-12 times & finally ,they replaced the set in August 2007.And the set working well for 4-5 months.
But now after 4-5 months,this set also hangs & restarts,so I visited Nokia care on 12 Jan 08,they upgrade the set and I think they might be some problem and I ignored it and think to see it in trial withoput using Memory Card,Bluetooth etc and only use the set in calls nothing else.
But after 10-15 days I seen the problem again and now I am shocked what to do.I talked to nokia care,they suggest me to go once again.Hence I visited again Nokia care on 23 feb 2008 and they do the same.And now I am facing the same problem.
And again they are asking me to submit the set.But I am really fed up of visiting Nokia care.Please let me know what should I do to solve the problem.Now I am thinking to through the set away because I can not visit again & again to waste my time.

Anil-[protected]
Gurgaon

Dear Sir/Madam

I lost my Nokia phone 1112, how can i block my phone with the help of EMI Numbers. Is it possible to block my phone.

Please Advice

Thanks & Best Regards

Sandeep Raizada

Two maonths back I have purchased new Nokia-3110 Mobile, which is repeatedly gets reset after loading of 1GB Memory card. Inspite of Company's specification of supporting of 1GB Memory the same problem is accuring. Two times I have contacted Noikia Care, Gandhinagar and even after loading new software by them the said problem is accuring.

While going at Nokia Care, I found atleast 9 to 10 mobiles having same problem in same model. Looking to the serious problem, Company is requested to pull back all model NOKIA-3110C immediately, so that customer's faith in Nokia can be maintained.

Suman Patel, Gandhinagar (Gujarat)
Mobile No. [protected].

Dear Team,

i m using the set of nokia 6070 from last one month but there is netwok problem in my set . as i want to solve this proble i will send my set to nokia center for last 15 days but there is no response availabel . pls do the needful my contact no. is [protected].pls do it AEAP.

Thanks & Regards,
Sandeep Ahuja.
From Panipat.

my mobile is dead nokia 6020 i want to repare it

Dear Sir/Madam

Plese Send Nokia 3110 Detals And Rats

pls nokia all cods formeting & othar

Dear Sir/Madam,
I purchase a Nokia 3230 IMEI No. [protected], Date of purchase 17/10/2007, But the same date phone are disputed I go to the shop there I purchase the phone then they told me that you go to Nokia Customer Care, I go there but the phone ate same disputed and go and go and go…. Then they told me you give me I sent to the company. Name of the Nokia Customer Care are: Anand and Co. P-161, V.I.P.Road, Scheme VII M, Kolkata-700054(Nokia Customer Care Ph. No. [protected]), they told me your phone are now Delhi, Bombay, Company, Etc. One day I cannot use the phone.

So, please replace the phone (Nokia 3230 IMEI No. [protected]) or back my money. As soon as possible. Other wise I go to the Police Station or other places.
I think you take the dissection immediate.
Thanks.
With kindest regards,
Sanjoy.
My address are: Sanjoy Khamruy. Tegharia.Dhali Para(Nandan Kanan). Kolkata-700059. West Bengal. India.
Ph. [protected]

I have purchased new Nokia-6233 Mobile, which is repeatedly gets blank screen after loading of Themes or working on GPRS. Five times I have contacted Noikia Care, Yamuna nagar (Haryana) and even after loading new software but same problem on my mobile.

Plz.. help me...

MY- IME No.-[protected]

Dear Sir,
I bought a New Nokia 2630 Phone on 14th February 2008, But Now the current position is that my Phone is not working properly from last evening. Here in my company we bought approx 40 no. of New Nokia 2630. In all moble same problem happen from yesterday evening. Mobile automatic switch off & on & not able to provide service. Now we are not able to understand what to do.

IMEI no. : [protected]
Battery no. : [protected]
[protected]


Shyam Thanki
Cell : [protected] / [protected]
shyam.[protected]@gmail.com

dear sir,
i have found virus in nokia 5200 in memory card, plz tell me how it can be remove and plz also tell me how can i lock unlock folders of nokia 5200

Dear Sir,

I lost my Nokia handset N72 (item number: 0030801), IMEI: [protected]. Kindly guide me if i could trace out my mobile as i have some urgent and important data in it.
Kindly treat this on urgent basis.

Regards

Sirjinder SIngh

NOKIA 5310 — dealy by custmercare

Dear Sir i am too much disaoopinted to nokia because no one are resposible for the new set reapairing they are only syaing ho jayaga my phone no is [protected]
ASC no023=343506

imei no. [protected]
handset nokia 6233 c.black
contact [protected], [protected]

I want to ask how can I lock my Message folders in Nokia 2630? Should I get a software for that? Which software is recommended?

Nokia 6233 — swapping of handset

i purchase the handset on july 2007, 4-5 times i have been visit the care centres for the different problems.the handset has already been swaped three times all the time they gave damaged, very poor condition set campare to my oldone.

recently problem of low incoming audio again occur i visit to accom service gwalior centre they refuse to submit the handset and blame that no.on its ic's are missed by your mistake though i dont know how the handset is open.atlast they totally refuse that they will not cover it in warranty you have to pay ruppes 1500 for this then only it can be repaired.

so i go to another centre progressive care they submit the phone
and send it to L3 cetre they again swap the handset but the body of the hand set is old and sticker having the IMEI no. paste from another handset local glue is spred all over the d-cove r of the phone .so i donot accept this phone please register a complaint to this company and try to release a new hand set to me thanking you.

dear sir/madam
I had purchased a nokia N72 on 29 september 2007 but after using few months the camera of the cell stopped working on opening of the flap and the camera screen appears again and again after short interval of time even if it is locked . i had shown it to the nearst nokia care center and they had sent it to pune but still its of no use.and the problem still remains. so .please advice me what to do "as soon as possible"
Kindly treat this on urgent basis


chetan narvekar
cell no [protected]

sir a shopkeeper is offering me to buy a old N93 handset without bill. and he told me that the handset is genuine but bill is missing... so pls let me know whether the handset is genuine or not...the details are as...
Imei--[protected]

Hi to all,
I have lost all the applications, which was in the memory card after formatting.Can anybody tell me how to get those, especially Quickword, in cheap, and surely not from the Internet by paying in dollarsby credit card. I have heard that it is possible to get from Nokia Care, and in Kolkta it could be possible to get from them by paying just Rs.50 for each apllication. If so then let me know which Nokia care or any retailer shop, which is providing this type of facility.

Thanks in advance,
My no. [protected]

Hi nokia,

i need your marketing e-mall address or number I not get in internet .

regards

david kumar

Dear sir,
i have a nokia N70(m).
After receiving a 3gp file via bluetooth the mobile hangs repeatedly.Plz tell
me the remedy.

hello
my problem is that my phone call duration doesnot match with my service provider.
i am using nokia 6600.
due to this there is a huge difference in my bills.

please look into the matter as earliest

aashish

i have lost my nokia mobile phone modle 1650 IMEI number [protected]please trace this mobile phone

nokia 6070 — Change the mobile

Dear Customer Service Manager,

Ref to model#Nokia 6070 IMEI#[protected] Purchase date Jan'08 (Advance telecom) after the purchase of two days set was Automatically dial when some call recieved, on complaining to change the set they repaire the set, but i face lot of problems some time data missed some time set shows every thing some time Voice stop only lisening, three weeks ago Whole the set stop, on complaing pls change the set, again they Return with repaire, Now after two weeks again Voice is stop only listening, and now they return me that repaire with other shops out side Nokia care will not repaire under job#15969.this set was lost in nokia care repaire shop after my four visits they message me on last saturday on my mobil that nokia care rejected pls collect yr mobile set, Now What i have to do, I have lost by data three times,
I am working in Textile this is very hectic job and i have no spare time to Visit Nokia care Centre for mobile repairering, 2ndly you have to Change my mobile First time but i don't know if some one pay amount for his Convenience and have a periode of Warranty Then why you not change the mobile i met many peoples and they complain soft ware problem for this model, kindly change my mobile, inorder to save our data in future.

Thanks

Your's faithfully

Ijaz Ahmad Mushtaq

Cell#[protected]

I hav nokia 5200 model . Recently Trojan horse virus entered into my mobile through bluetooth. Mobile automatically restart any opertion performed. i'm kept it now in switched off. Tell me how to format mobile phone memory or other any options to delete virus.

Dear Sir,
I attached the copy of mail.which inetraction done between me and your colleague.I did not recieved any response from your side.
Reminder: 2

This is regarding my previous mail I did not received any response from your side.

Please consider the matter with high priority.

Please don’t check customer patience.



If with in 24 hours I don’t received any reply from your side than I will go threw legally.



Jinesh J.Pillai (Q.A)Dept

Asia Motor Works

Bhuj, Gujarat

Email [protected]@amwasia.com

Mob No.-[protected]


[protected][protected][protected][protected]

From: Pillai, Jinesh - AMW - Bhuj
Sent: Wednesday, July 02, 2008 10:38 AM
To: 'support.[protected]@nokia.com'
Subject: Nokia - Jinesh Pillai - N5310 Service Provision
Importance: High



Dear Sir,

Reminder: 1

This is regarding my previous mail I did not received any response from your side.

Please consider the matter with high priority.





Jinesh J.Pillai (Q.A)Dept

Asia Motor Works Bhuj

Gujarat

Email [protected]@amwasia.com

Mob No.-[protected]


[protected][protected][protected][protected]

From: Pillai, Jinesh - AMW - Bhuj
Sent: Saturday, June 28, 2008 5:01 PM
To: 'support.[protected]@nokia.com'
Subject: FW: Nokia - Jinesh Pillai - N5310 Service Provision









FYI



One attachment remain that’s why I am sending same mail once again





Jinesh J.Pillai (Q.A)Dept

Asia Motor Works Bhuj

Gujarat

Email [protected]@amwasia.com

Mob No.-[protected]


[protected][protected][protected][protected]

From: Pillai, Jinesh - AMW - Bhuj
Sent: Saturday, June 28, 2008 11:54 AM
To: 'support.[protected]@nokia.com'
Subject: Nokia - Jinesh Pillai - N5310 Service Provision



Dear Revathi Durai
Nokia Care,

I received my hand set date 23/06/08 after using two days it has been observed that the problem still there and I am not satisfy regarding the performance of my hand set as well as your service.

Due to this repeated problem I lost my valuable time and feeling inconvenience many time.

I am facing this problem last 3-4 month so it is beneficial for you and I that existing set will swap with new one because I am not confident about the performance of current set.

So it is requested to you please swap new Hand Set. I hope you will do precise for same.

please consider the matter with high priority

“Please find enclosed attachment for same”



Thanks,

Jinesh J.Pillai (Q.A)Dept

Asia Motor Works Bhuj

Gujarat

Email [protected]@amwasia.com

Mob No.-[protected]


[protected][protected][protected][protected]

From: NokiaCare [mailto:support.[protected]@nokia.com]
Sent: Friday, June 20, 2008 3:49 PM
To: Pillai, Jinesh - AMW - Bhuj
Subject: Nokia - Jinesh Pillai - N5310 Service Provision



Dear Mr. Pillai,

Thank you for e-mailing Nokia Care.

This e-mail is in reference to the service provision of Nokia 5310. We sincerely regret the inconvenience caused due to the delay in phone servicing. As per the update from the Customer Care Division, we would like to inform you that your handset is serviced and is ready for despatch at the Nokia Care Centre. Hence, we request you to visit the Nokia Care Centre in order to substantiate the delivery of the phone. Please be assured of our best attention in resolving the phone concern.

We appreciate your patience and further solicit your cooperation.

For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia

Do you know you can now update your phone software at your own convenience? Visit www.nokia.co.in/support to check if your phone model is supported and download the "Nokia Software Updater". You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product.

To ensure proper handling, please continue to use the current subject line.

Please help us improve our services by clicking on the following link: www.nokia.co.in/caresurveys

Kind regards,

Revathi Durai
Nokia Care

Disclaimer:

This mail and its contents are only disclosed to the recipient to whom this document is addressed and is pursuant to a relationship of confidentiality. This document constitutes confidential information and contains proprietary information belonging to Nokia. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain Nokia written consent before the recipient or any other person acting on its behalf, communicates any information on the contents or subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes an individual, firm or company or an employee or employees of such a firm or company.

The recipient, by its receipt of this document, acknowledges that this document is confidential information and contains proprietary information belonging to Nokia and further acknowledges its obligation to comply with the provisions of this notice.


-------Original Message--------
From: "ext Pillai, Jinesh - AMW - Bhuj" <[protected]@AMWASIA
To:
CC:
Sent: Thursday, June 19, 2008 4:08:05 PM
Subject: Nokia - Jinesh Pillai - N5310 Xpress Music Service Provision

Dear Revathi

Its good to hear that I will get the best possible service from your executive but at the end of the day, where is my phone. Hence it would be more beneficial to you and me too that you please consider the matter with high priority and deliver my phone at the earliest.

Jinesh J.Pillai (Q.A)Dept

Asia Motor Works Bhuj

Gujarat

Email [protected]@amwasia.com

Mob No.-[protected]


[protected][protected][protected][protected]

From: NokiaCare [mailto:support.[protected]@nokia.com]
Sent: Tuesday, June 17, 2008 1:57 PM
To: Pillai, Jinesh - AMW - Bhuj
Subject: Nokia - Jinesh Pillai - N5310 Xpress Music Service Provision



Dear Mr. Pillai,

Thank you for e-mailing Nokia Care.

This e-mail is in reference to the service provision of Nokia 5310. We understand that servicing your phone at the Nokia Care Centre has been very inconvenient to you and sincerely regret it. Please note that this incident is not a true reflection of our services. Our endeavor is to provide you with quality service and your feedback will help us to improve it further.

We would like to assure you that our Customer Care Division is constantly coordinating with the Nokia Care Centre to expedite the servicing and to provide an effective resolution to your phone concern. Further, one of our executives will contact you at the earliest to update you on the service status of the phone. Please be assured of our best attention in resolving the phone concern.

We appreciate your patience and further solicit your cooperation.

For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia

Do you know you can now update your phone software at your own convenience? Visit www.nokia.co.in/support to check if your phone model is supported and download the "Nokia Software Updater". You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product.

To ensure proper handling, please continue to use the current subject line.

Please help us improve our services by clicking on the following link: www.nokia.co.in/caresurveys

Kind regards,

Revathi Durai
Nokia Care

Disclaimer:

This mail and its contents are only disclosed to the recipient to whom this document is addressed and is pursuant to a relationship of confidentiality. This document constitutes confidential information and contains proprietary information belonging to Nokia. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain Nokia written consent before the recipient or any other person acting on its behalf, communicates any information on the contents or subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes an individual, firm or company or an employee or employees of such a firm or company.

The recipient, by its receipt of this document, acknowledges that this document is confidential information and contains proprietary information belonging to Nokia and further acknowledges its obligation to comply with the provisions of this notice.


-------Original Message--------
From: "ext Pillai, Jinesh - AMW - Bhuj" <[protected]@AMWASIA
To:
CC:
Sent: Friday, June 13, 2008 9:23:31 AM
Subject: RE: Nokia - Jinesh Pillai - N5310 Xpress Music Service Provision

Dear Mr. Mohd. Yaseer Altaf

Nokia Care,

Thank for your quick response on mail. But I expect the same response from your service team & its really very disgusting on their part as they are not able to return my set nor giving a justifying answer either.

Its around 2 months or so I have been striving hard for my set and as a customer what do u think that I am very happy on u’r customer service and support.



Please act to this mail at topmost priority or I need to go via some other legal means to get my set back….Either repaired or a new one.



Jinesh J.Pillai (Q.A)Dept

Asia Motor Works Bhuj

Gujarat

Email [protected]@amwasia.com

Mob No.-[protected]

< DIV http: ?http: 192.168.101.17:80 ASPCommunicator

hello sir/mam
I have nokia mobile model 2626 under warrenty. i got problem with my mobile from last one month .it gets switch off any time. thats why i have showed it to noika care jabalpur(m.p)
at 19/06/08 nokia care
E-MAILid is [protected]@noikacareindia.com,
they have responsed that this cell is under warrenty period so we can't repair here bcoz i dont have this model software.so we will send it to our head office BHOPAL.today 05/07/08 i get back my handset without repair & they mentioned the problem of tempered on flash on RWR certifiacte.
My job sheet number is 15434506/080619/5
my mobile IMI number is .[protected]
so plz tell me what i do?

my contact number is [protected]

"Pathetic" is a very soft word to describe the Nokia Care, An E 50 bought from Subikhsa Hyderabad on 30th May 2008, problems started in the very first week, I finally decided to get it checked, since it was in warranty, I was prompted to visit a Nokia Care centre, in this case it was SS Electronics near Paradise in Secunderabad. I was told to call in the afternoon, went there personally as the phone number was always engaged, I was told rather rudely by the Person that the phone has been sent to the company and it will take minimum of ten days, I got real "pissed" and asked for return of the phone, the gentleman promptly returned the phone, which on checking turned out was not even switching "ON" forget recieving or outgoing calls.
I gave it back, just to be told that they will get back to me, now am waiting, applied for a landline connection simultaneously, as I feel traditional modes of communication are always the most reliable...
I am being told that the repair will take 15 days minimum for resolution...
I would happily campaign against the Nokia products from now on, Now that I have seen the kind of customer service...Or is it service??? How can you call it a service, its a dis-service...Am absolutely frustated with the lead time for the said repairs...

I Dr.Sanjay Goel, Resident of Patiala (Punjab)Contact no. [protected]., email [protected]@sify.com would
like to bring it in your kind notice, that on 20 th, April 2008 I purchased one Nokia cdma 1325 mobile handset bearing IMEI NO-[protected] from Drive India Enterprises solution Ltd, opp. Head post office Patiala.

Right on the next day, I felt that its display was turning black gradually in 5-6 hours, On 22nd of April, I visited yours Nokia Care (Mobile Tech, Adj. Hotel Jeevan Plaza, 22 no. phatak, Patiala. They gave it back to me on 28th, April 08 after repair & I was told that the set is functioning properly. But I found that same problem was still persisted in the handset.

On 2nd May, 2008 I again visited same nokia care center (job sheet no[protected]/080502/19 ), where I was assured that set will be sent to Delhi for swaping & it will take 10- 15 days. But againthe repaired set was returned to me on June 9, 2008 (after one month nine days ) with an assurance that now the set was perfectly all right. During this period, I talked several times at help line no.[protected] complaint no.- 2-340 U 7H )

But to my utter surprise, the problem was still the same, again . I gave it back once again ( third time with the same problem ) on 10 th June, 2008 to the same nokia care center (job sheet no[protected]/080610/45 ). But till today after one and half month I have not received the handset. Visiting nokia care has become a part of my routine life, but every time they are making new excuses, worthless assurances which do not mean any thing.

Yesterday I visited to them, now they are saying that we have sent the set to Delhi, but we are unable to trace the status.

In four months I kept the (defaultd) set with me only for three days . Except three days all the time of four months it remained in your nokia care . I would like to ask you, that is it the quality of nokia & what services you are providing . What is the meaning of nokia care . Have you ever checked that what the people in yours nokia care centres are doing. Simply they are making the people fool. Have you ever checked your nokia care centers how many people are quarling to them daily. Would you like to know what they say to their customers that we are getting 100-150 handsets daily for repair & we are not able to repair all the sets . If you are in hurry you pay us half price and take a brand new set from us . They also asked me to pay Rs. 1000 /- & get a new handset

Was it a fault on my part to buy a nokia hand set, or the nokia company is not efficient enough to repair / swap its own made sets ? I have already been harassed beyond limits and expect a favourable and quick response from your goodself

I Dr.Sanjay Goel, Resident of Patiala (Punjab)Contact no. [protected]., email [protected]@sify.com would
like to bring it in your kind notice, that on 20 th, April 2008 I purchased one Nokia cdma 1325 mobile handset bearing IMEI NO-[protected] from Drive India Enterprises solution Ltd, opp. Head post office Patiala.

Right on the next day, I felt that its display was turning black gradually in 5-6 hours, On 22nd of April, I visited yours Nokia Care (Mobile Tech, Adj. Hotel Jeevan Plaza, 22 no. phatak, Patiala. They gave it back to me on 28th, April 08 after repair & I was told that the set is functioning properly. But I found that same problem was still persisted in the handset.

On 2nd May, 2008 I again visited same nokia care center (job sheet no[protected]/080502/19 ), where I was assured that set will be sent to Delhi for swaping & it will take 10- 15 days. But againthe repaired set was returned to me on June 9, 2008 (after one month nine days ) with an assurance that now the set was perfectly all right. During this period, I talked several times at help line no.[protected] complaint no.- 2-340 U 7H )

But to my utter surprise, the problem was still the same, again . I gave it back once again ( third time with the same problem ) on 10 th June, 2008 to the same nokia care center (job sheet no[protected]/080610/45 ). But till today after one and half month I have not received the handset. Visiting nokia care has become a part of my routine life, but every time they are making new excuses, worthless assurances which do not mean any thing.

Yesterday I visited to them, now they are saying that we have sent the set to Delhi, but we are unable to trace the status.

In four months I kept the (defaultd) set with me only for three days . Except three days all the time of four months it remained in your nokia care . I would like to ask you, that is it the quality of nokia & what services you are providing . What is the meaning of nokia care . Have you ever checked that what the people in yours nokia care centres are doing. Simply they are making the people fool. Have you ever checked your nokia care centers how many people are quarling to them daily. Would you like to know what they say to their customers that we are getting 100-150 handsets daily for repair & we are not able to repair all the sets . If you are in hurry you pay us half price and take a brand new set from us . They also asked me to pay Rs. 1000 /- & get a new handset

Was it a fault on my part to buy a nokia hand set, or the nokia company is not efficient enough to repair / swap its own made sets ? I have already been harassed beyond limits and expect a favourable and quick response from your goodself

I am using nokia N76, but the paint of the phone has peeled off.The inner white part has come out.It looks very bad. Inspite of handling it with care cant stop the paint from peeling off automatically because I know this is the drawback of this phone. The phone is under warranty.I bought the phone last year in october.I have taken the phone to several Nokia care centres in Kolkata but they refuse to do any repair work on the phone free of cost and and they are also not ready to provide me with a replacement .So please tell me what do I do?Will nokia change the facia of the phone free of cost or can they provide me with a replacement phone?

Just two month back am buy New Nokia 2630 mobile -Daily Two times Hang - that is any message from service provider - [Display ]- one service message received - then mobile automatically Hang.
how to solve this problem ?

nokia 6070 — when i have to collect my mobile

i gave my mobile on 24/7/2008 for service.so when i have to collect the mobile.what is the status of my mobile.please reply me or else call me to my mobile no-[protected].

with regards
R.Ragesh kumar

any nokia centre near about laxmi nagar.

Hi,
I am Ravinder Pal Singh. I am giving my feedback here because i didn't find any contact of higher authority to whomm i can send my complaint regarding Nokia's Services.
I had purchased Nokia's Handset-6233 with above IMEI Number in the month of APRIL.
I worked fine for about two weeks that the after then problem started. All the keys stopped functioning. I gave it to NRI COMMUNICATION (NOKIA'S CUSTMER CARE) in NEW DELHI. They kept it with them for 20 days. After thery rectified it, i agin found the same issue on the day when i recived it for the first time from NOIA CARE. The very Next day, i again gave it to NOKIA CARE(NRI COMMUNICATION). This time they kept it with them for 25 days. They returned it to me after rectifying it. On the very same day when i recieved it for the second time, i agaoin found the same issue. When i requested them to replace it, they refused. I have again given it to NOKIA CARE(NRI COMMUNICATION) and they said that it will again take 20 days atleast.
I have become very much frustrated as i am not able to do anything without my Phone.
Tommorrow, i am going to file a case against NOKIA in CONSUMER COURT and then we will see there whether you replace my handset or not

Dear Sir,

I'm having Nokia 6600 Handset i have formated my mobile with this code(*#7370#) after that in my mobile i have not found Save option in messages and also i am unable to open Bluetooth. My mobile works very slow. So pl kindly give some advise what to do for rectify these problems.

Thanks & Regards,
Sudheer.

I lost my nokia mobile set N72 yesterday.
Request you to lock the set at the earliest.

My cell phone IMEI: [protected]

sir i am going to uk (wales)can i use my nokia 3500 mobile there tells me mobiles models that work both in indai and uk






regards
anilkumarreddy

Dear Sir/ Madam

I lost My N-73, (Cell One No. [protected]) in shimla. I have loged a complaint in police also. If you can trace the cell Please help me out.
Please contact me onh my alternate No. ie.
[protected]

dear sir i have nokia 3230. its ic is fused .so we want new ic tell me about ic cost

About Nokia customer care i might fell short of words and even if i use all negative adjective about customer care center executives they are rude, cunning, arrogant etc I will felt short of words. they are not bothered about customer's money and time they don't even think before saying come again to collect your handset as they have not repaired it yet again i am telling my experience about Nokia i am a student i bought 5310 nokia by my pocket money and just after few days i started facing problem with the set and some times i am not even able to receive and make calls and gradually this problem started getting severe then i approached to customer care center and they said call after 2days and they didn't give proper date and time so that i can collect the handset, i went to their centre they said come in the evening delivery has not come from Nokia then next day said they said work is in progress wait for 10 minutes which became 30 min and a insulting behavior as good service which like a reward from NOKIA for purchasing that handset i went their after 2 days thanks to god phone was repaired but my setting were changed even the default theme due to which i bought the phone was removed before asking me encrypted song are not playing as their key is removed or some other thing had happened and when asked to change that theme they said come in the evening it's waste of time money mental assassination i am patient of high blood pressure it might create bp problem for me and the person at NOKIA CARE, GUPTA ASSOCIATES VAISHALI is so rude and arrogant and simply says do what ever you can and go where ever you can go. buying this hand set is like i have paid money and bought a trouble.

my nokia phone (model 1650) which i had got in may 2008 was working properly till today evening..
when i placed it for charging it immediately got switched off...
i checked the battery with another model its working...
so could u pls tell me wat could be wrong...

View's about Nokia Care

About Nokia customer care i might fell short of words and even if i use all negative adjective about customer care center executives they are rude, cunning, arrogant etc I will felt short of words. they are not bothered about customer's money and time they don't even think before saying come again to collect your handset as they have not repaired it yet again i am telling my experience about Nokia i am a student i bought 5310 nokia by my pocket money and just after few days i started facing problem with the set and some times i am not even able to receive and make calls and gradually this problem started getting severe then i approached to customer care center and they said call after 2days and they didn't give proper date and time so that i can collect the handset, i went to their centre they said come in the evening delivery has not come from Nokia then next day said they said work is in progress wait for 10 minutes which became 30 min and a insulting behavior as good service which like a reward from NOKIA for purchasing that handset i went their after 2 days thanks to god phone was repaired but my setting were changed even the default theme due to which i bought the phone was removed before asking me encrypted song are not playing as their key is removed or some other thing had happened and when asked to change that theme they said come in the evening it's waste of time money mental assassination i am patient of high blood pressure it might create bp problem for me and the person at NOKIA CARE, GUPTA ASSOCIATES VAISHALI is so rude and arrogant and simply says do what ever you can and go where ever you can go. buying this hand set is like i have paid money and bought a trouble.

Kind Attention: Nokia Customer Care

Subject: Replacement of charger of Nokia 6300 Mobile (within warranty period).

I have purchased NOKIA 6300 mobile vide cash memo no 1636 dated 06.07.2008 from Hello Brothers Communication, 66, Satkar Shopping Centre, Sector-2, Malviya Nagar, Jaipur ( Rajasthan )

The charger of the mobile stopped functioning within a month time and the same was informed to shop owner as well as your customer care centre at shop no 19-20, Ist Floor, Opposite Laxmi Mandir cinema, Tonk road, Jaipur

In response to my complaint care centre officers said that there is some noise /sound is hearable from the charger and it has been damaged due to falling and he will not attend this complaint and this do not covers under warranty.

I told them several times that there was no such case of falling of charger and even there is no scratch /mark over it, but in spite of my repeated request they have not taken any action .Thereafter I requested them to give in writing that it will not been attended even if it is under warranty period .They refused for the same also.

I would request you to take necessary action in this regard.


Deepak Gupta
Mobile No: [protected]

hello
I have purchased my mobile on 7-8-2008 and now i am not able to unlock its keypad. i have created a security code by mistake.
i have been told that i have to reload my software, and another dealer said that the pin block needs to be removed. Although my cell is under warranty period they refuse to accept it. please let me know the solution as soon as possible.

thanking you

v.s.bharathi

Dear Sir/Madam
My mobile Nokia 6375 lost, Mobile CDMA SET NOKIA 6275
RSN:- RNKMQH 247435
ESN:- [protected]
Battery No :[protected]
The same Model swapped PART No/IMEI No
Model:[protected] swapped [protected]
Description 1005/12

Is it possible to track the same, FIR already lodged.

Regards
debasish

I forgot my keyguard code no. Could you help me to recover my code ?
Phone model : 1110
imei - [protected]

I lost my mobile and I want to lock the mobile.Could you please inform how to lock its argent.My another contact number is [protected].

Hi, , , , ,

I have lost my cell i.e.N73. i ve all those things(Mobile bill, FIR).Can i trace it or blockit?
please advice me what to do "as soon as possible"

Thanks

hi i am virendra i have Nokia 6233
today i am connected my mobile in cgarger after vone hour mobile not strat please sagess how to do my mobile in warrant


Thanks and Regard
Virendra Pardeshi
[protected]
[protected]

i lost my all nokia n72 software when i format

i bought a nokia 6233 set in Dec 2007.On12 th August 2008 it showed blank display.incoming 7 outgoings were ok.i gave it for repair on the same day i.e on 12th august 2008 to Jharsuguda, Orissa Customer Care.They commited me to repair it within two days i.e by 14th August 2008.I went on 14th but the people concerned commited me to give it after 7 days.Then I went after 7 Days.then dmanded another 7 days.This is continuing till now.The most frustrating thing is that when asked about the status they have no data and they are not giving any satisfactory answers.Then i called Kolkata Customer Care because they had said me that they had sent it to Kolkata.The customer care people lodged a complain and felt sorry .The complain no was 2_3bO5QR.a ray of hope for getting my cell grew in my heart.But that was for only a day or two.The customer care executive had commited me to call back me after three days.But no call came.I dont know what to do now?Isn't it really frustrating .for a mere blank display they have already taken 1 month time but no care has been taken from their side.Can I get my cell back !!!If yes then when & what is the status now ???????????????/
my job sheet no was[protected]/080812/28 dated 12th August 2008.The nokia care customer care complain no. was 2-3bo5QR.


Please HELP me what to do now...

Sir,
I purchase one Nokia N72 (IMEI:[protected]) from your priority Dealer M/s Paradise, B T Road, Khardha, Kolkata-700 117 on 6th July 2008. After one day I found the Handset switch off and restart automatically. I notice it happen 5 to 6 time in a day. I told your dealer about that matter and he suggested me to check it from your Nokia Care (ASC Name- Anmol electronics) at Dunlop. Your Nokia Care told me that nothing serious, they return my Handset on 08/08/2008.But when they return my Handset I notice that the problem is same . After that your Nokia Care told me that they want to send my Handset to your Head office . After 28 days the call me to return my Handset but they return it without solving the problem. They again send the same to your so call Head office.

Today I visit your website http://www.namscareonline.com and found that my job sheet closed on 06/Aug/2008. I do not know what is going on. My Job Sheet No:[protected]/080806/48

My previous handset was disturbed that’s why I purchase this handset. Your service response is very very very poor & do not able to solve this problem. Before I complain to Consumer Foram I want to share my problem to you. If you also do not help me with in 7 days I have no way to go consumer foram

Rajesh
[protected]

Sir, i have nokia 5610d-1 handset, problem in its display, its blank many times and colours change, plz give me its solution.its also repaired one times in nokia care but problem is still there.i purchased it before only 5 months.

Hai, i am kesavan. I have use 3110classic. memorycard are inserted restart for mobile 3 or 4 times.finally switch off. my native place mayiladuthurai near tanjore.so pls for solutions or tanjore customercare number. pls help me..., What can i do?

Nokia N81 — please repair my cell soon

to
senior manager,

dear sir,
i have given my nokia n81 since many days and still you people r saying that it is in progress, i am calling everyday to ask that my cell is back or not but asusal you people are giving same reply...now if i get the same answer back i asure that from now me or my colegues orr family members will not buy your handsets at all...

yours sencirely
nisarg pandya

From : SHARAD V MEHTA
Add : D/6 Shivneri so.
Nr. Vasna Jakat Naka, Vadodara
Ph NO : [protected] / [protected]
TO,
Care Manager,
Nokia India Pvt. Ltd.
Respected Sir,

I had purchased NOKIA-3110-C mobile phone dtd. 30 Aug -2007. problem arised on
my mobile and I have been contacting number of times to your NOKIA CARE UNIT at
vadodara but they are not able to solve my problem. They told me that mobile was given
to delhi care unit . after coming from delhi I am not satisfied with the job carried on my
hand set. I have checked it but it is not working properly. Again I contacted nokia care
unit dtd. 11 sept. 2008. they again told me that we have been sending it to delhi.
I could not understand what can I do. Being a genuine brand name I have purchased
nokia handset. If you are not able to solve my problem please give me a new hand set. I have given all my details regarding correspomds to rayrhythms nokia care unit at baroda.

Date : 20/8/2008 JOB SHEET NO –[protected]/080821/10
Date : 25/8/2008 JOB SHEET NO –[protected]/080825/68
Date : 11/9/2008 JOB SHEET NO –[protected]/080911/08
Product Code – 0550573 GSM NOKIA 3110- C
ESN-MEL-NO – [protected]
RAYRHYTHMS
102, Saket Complex,
Opp. Dr. Kadam Eye’s Hospital
Vadodara.
Ph no.[protected]

Please do needful in this matter and give satisfactory results.


Sharad mehta

share some hardware problems

I have lost my nokia mobile N95-1 today morning along with my SIM card. The model no. is NOKIACE0434.IMEI NO. is [protected].I want to block my mobile atonce so that no one can use my mobile even though if they change the SIM card.i bought it in uk(London) the previous year.

my mobile is 6233, i purchased 1.9 GB memory card, in this i am stored all my photoes and video record, but i am removed memory chip from mobile it lost all photos, so please tell me how i am getting all same photoes in my mobil

Thanks,


Rekha

[protected]

I lost my Nokia handset 6233. Kindly guide me if i could trace out my mobile as i have some urgent and important data in it.
Kindly treat this on urgent basis.

Regards
Prashant Ahire

hi dear

there is a problem on my mobile its nokia 6125 made in germany ..

its locked ..
before there is no problem they never want my security code but now its accept security code .. i put 12345 code but its not exceptable .. plz help my ..

i m in india ..

my india mobile no is - [protected] ..

plz reply soon

hi dear

there is a problem on my mobile its nokia 6125 made in germany ..

its locked ..
before there is no problem they never want my security code but now its accept security code .. i put 12345 code but its not exceptable .. plz help my ..

i m in india ..

my india mobile no is - [protected] ..

plz reply soon

sir i have lost my Nokia N95 .well sir i have buy it in a second hand from Amish who has used this mobile for one year . he has sell me that mobile in Rs.11, 500. i have all the asseciores but i have lost my mobile on 04/10/08. sir i just have to block my mobile i.e. Nokia N95 sir even i give u a Amish No.is [protected].well sir N95 IMEI:[protected].item no is 0038933 i hope u will get my complaint and help me pls.

sir i have lost my Nokia mobile phone model N95 IMEI number [protected] please trace this mobile phone my mobile no is [protected]

I have lost my nokia n73 mobile phone bearing IMEI NO:[protected] pls block the phone or help me for trace

nokia 5300skrin price

sir,
i had purchased the set N-72 from delhi Nokia priority in Jan-08
i live in Moradabad (UP). from last 15 days its vibrator is not functioning properly sometime its continously vibrates till the shut down at incoming call & sometime for a single time -i.e. non repeatitive . i went to coustomer care for native place but they told they cant do that & set has to send to the company for minimum a month . i cant wait for it one month plz help me as per yours level .tell me something about how can the prob be removed?

dear sir
my memory card automaticlly got locked and i cannot acess my files plz send me a quick reply

Dear Sir,

HOW TO NETWORK UNLOCK NOKIA 6061(CINGUILAR )

Dear Sir,

I lost my Nokia handset 3220 Kindly guide me if i could trace out my mobile through my IMEI no.as i have some urgent .
Kindly treat this on urgent basis.
pl send me detail through email

Regards

plz solve my problem

"i''m using Nokia 7610 set... some more time its hanged... at that time i removed by battery and used.. whenever its hanged then remove de battery and use.. so i'm really not archieve easily"

how to repair nokia mobil phone 6233 modle

Hi,

I have purchased Nokia-6233 Black model 4 months back.But it seems to be defective as being used with due care the colour of the pannel is coming out.I visited Nokia service centre for the same at lower parel but they replied that pannel is not under warranty.Pls give me the reson & the solution for my pannel problem at the earliest

Nokia 5200/Memory card — Missing Memory card

Dear Sir

I gave my cell phone(nokia-5200) in Nokia care and when they returned it to me my memory card was missing from it

I gave it in A-78 Nokia care Sec-2 Noida(near to India Oil Building)

Please solve this issue as early as possible

It was really paethetic experience i had in Nokia care over there.


Thanks

Poonam Gupta
[protected]

Nokia 5200 — not able to repair

I have bought Nokia 5200 in 24-Dec-2007 . On one rainy day some water entered into the mobile. (I was driving the vehicle).
After reaching home, when i checked the mobile it is not working. Since it is under warranty, I have taken to nokia care center, and after 2 days they informed that, it will not come under warranty as some fluid entered into the mobile. when I asked for do the service for payment, they have quoted as Rs.800 plus taxes. But after 4 days they returned the mobile saying that it is irrepairable. The cost of mobile at the time of purchase is Rs.5600/-.

How to repair the mobile?.

S.Vaidyanathan

hi,

my name is amit sharma. i had purchased N73 Nokia mobile in august 2007. i am very happy with this mobile.
but suddenly, for last 2 weeks i am facing one problem.

1. if somebody call me, so my mobile is not ringing, its happen many times in day, and after that i got the missed call. and sometimes it works fine, but for very less period.
2. i am facing very problem, that my mobile N73, now its very hang these days.
i am in big trouble.

please contact me at +91-[protected]
or e-mail me the answer or solution of my both query.

waiting for reply back asap.

thanks and regards
amit sharma

my navi wheel not working...WHY...????????????????

respected sir,
i have nokia mobile of model 2626
i use this mobile for last one year
now the mobile got restricted
it asking the restricted code, so please send the restricted code for the nokia 2626 to my e-mailaddress

NOKIA/CELL PHONE MODEL6233 — Phone locked due to Restriction Code

THIS IS MY SERVICE JOB SHEET NO[protected]/081125/17 in Nokia customer care U PLEASE INFORM ME WHATS HAPPENING WITH MY PHONE ITS REALLY GETTING TOO LATE. IMEI NO-[protected]

Dear sir,
I had purchased a nokia N72 From Nokia Priority in June 2008.So My Mobile Phone Battery is Low on every 8-9 hours after i charge my mobile.So Sir plz help me.

Aryan

sir,
i have lost my nokia 3110c phone in jaipur.
imei no. was -[protected]. how can i trace it.plz help me if any website or any company or software can help me trace it out.
an early responce is expected.
with regards.
vishesh gaur.
[protected]

plz send me nokia6233 formet code.thanx allready

I m Having Nokia Mobile Model 6233. I am facing Keypad Problem in my mobile. Please provide me valid full address of Nokia Customer Care near by Greaan Park Area(Pin Code: 110016) in N.Delhi.


Awaiting for your early response.


Regards,
Pratap Singh Chauhan,
E-mail: Pratap.[protected]@mbl.in
Contact : [protected] (M)

sir,
i give my nokia n82 for repairing in your jabalpur(m.p.) customer care centre. they will return my mobile after 45days becouse it repaired in head centre.i agree with him but i can't find my set.i want to say IS THIS WORLD CLASS MOBILE CO.'S CUSTOMER SERVICE? i am unsetisfied with you becouse ones i find display problem in my set so co. replace it than after one month again ringer problem creat in my mobile and your customer care centre only for collect mobiles they send it for head centre so why they called service centre they only collection centre.
I AM SENDING THIS MAIL ONLY ONES.
I WANT MY MOBILE WITHIN 3 DAYS OTHERWISE
YOUR COMPANY WILL RECIEVE LEGAL NOTICE
I WILL DO CASE IN CONSUMER FORUM.

Sir, My Mobile Code No. is 7210i Supernova, is missing. thn how to trace his IMEI No. to findout where r this Cell.. Please help me ... Who's person to contact say him to trace the this mobile. give me his no...

Nokia N72 — i lost it on 25th dec.2008

i want to know how can IMEI No. help me to find out my N72, it IMEI No. [protected]
devendra singh

dear sir,
i m a nokia user, and sir from seven days i am anable to send messages.when i m sending msg"message sending failed " this is written.
sir i m really thankful to u, please give attention toward this problem.
my num is -[protected]

nokia 6070 — nokia refusing to repair cellphone under warranty

Hi

I had purchased Nokia 6070 phone on March 08, It was working fine till november when its ON-OFF switch stopped functioning. I gave my handset for repair in Nokia Care but I have been told that handset cann't be repaired under warranty instead I have to get it repaired with my expense only.

My phone is under warranty cover of 1 year but still Nokia care has failed to give me proper logic of why my phone is not repaireable under warranty.

My handset is neither waterlogged nor liquid damaged nor tampered which are the three conditions under which Nokia can refuse me warranty cover.

The details of Job sheet and Nokia Care are:

Job sheet no.[protected]/081125/110

MICRONAS TELECOM
C-4 Sector 2 Noida

I am having N81, in that mobile some keys (menu & ok) are not working, so i gave it to nokia service center in chennai. and they adviced me to change the inner keybad. i was agree with them. i am waiting for last 2 months but every time in service center persons says "inner keypad strip" for N81 not available. What can i do ?
Can i purchase it directly?,

please reply me.

vishnu

Hello
im using Nokia 3120, its is brought from KSA, in this mobile i cant able to activate MMS
though i had contacted to customer care and they sent the settings and i hav saved them
but even though i cant able to receive MMS nor i can able to send MMS

plz giv me details how to send n receive MMS

I HAVE NOKIA 6230i i will start phone it want me restriction code

PLS.HELP ME
NOKIA 6070 MODEL PHONE I AM USE
CALL DURATION TO CLEAR MENU PRESS
SECURITY CODE VIEW
I NOT UNDER STANDING TO SECURITY CODE
"WHAT IS SECURITY CODE NO." PLS.TELL ME SIR .FOR NOKIA 6070
PLS.INFOR.SIR.PLS.PLS.PLS.PLS.
I AM USING PHONE MUTI-HOURES SPAKE TO MY GIRLS FRIENDS
PLS.HELP SIR
"CALL DURATION ANY TIME 00:00:00 " THIS LIKE I AM
PARENT TO NOT PROBLEM
PLS.HELP SIR

Dear Sir,
I have purchased a Nokia Mobile Phone Model N 3110 on March 19th ' 2008. Now my phones loud speakers and camera are not working. Yesterday I have shown phone to Nokia service centre (Power Links) in my home city Thiruvananthapuram. They are telling it will take 10 days time to repaire, because they want to send the phone to Delhi factory for repaire. I asked them to save the datas from my phone and send for repair. But the service center man is denying to save the datas and telling that there is no facility to keep your data here, "you take the phone to somewere else". Sir, I am a regular user of Nokia products since last nine years. My family members and frieds also yoour costomers. This set also having warrante period. For repairing the set, please guid me for repairing the phone at the earliest.

Regards,

G.Gireesan

IME No.[protected]
BATT P[protected]
Contact No. [protected], [protected]

i have a nokia phone with sprint network (USA network) now i am in Bangalore, India.
how can i change my network to any Indian network?
Is it possible to change SIM facility in my phone? please give me solution immediately.


thanking you
srinath Reddy
Bangalore, India

Dear Sir/Madam

My Nokia phone 6070, how can i Unlock Security Code my phone . Is it possible to Unlock my phone.

Please Advice

Thanks & Best Regards

Sandeep Raizada

To
The Head Manager,
Customer care Services,
NOKIA INDIA.

Dear Sir,
I have purchase a Mobile from "The Mobile Store Limited" above
mentioned Model on 05-03-09 from 53, Shibpur Road, Mandirtala, Howrah-
711102, Phone no-[protected].As pper advised by that Mobile stores
salesman I charge my mobile phone atleast 8 to 10 hrs. But within 3 days
I came toi know the mobile is running not more than 17 to 18 hrs.as a
new mobile subscriber it should be charged at least 72 hrs.or more.
In this respect I would like to inform you that please taak
approrpiate action and oblige.
Thanking yoiu,

(SIDDHARTHA CHATTERJEE)
9/1, Dasarathi Dey Lane,
Shiboaur, Howrah-711102,
Mobile No+91-[protected]..

Dear Sir,

I lost my Nokia handset 7210 IMEI: [protected]. Kindly guide me if i could trace out my mobile as I have some urgent and important data in it.

Kindly treat this on urgent basis


Thanks
Sumant Tiwari
Gurgaon

my nokia 1200 unlokig code pl helpme or give me a securitycode imei 358963/01/888936/7

Nokia N72 — head set/handsfre replacement

I have submited my handsfree on date 18Sept 2007 for replacement. At nokia care told mre that it was replaced under 15-20 days.At last time i go nokia care on date 15/16 Oct 2007 and they told me that it take one week more.
So the problem is that, why a replacement take this much time.
They not have to repair this.Only replacement has to be occur.
If company not have ability then why they give warranty.
job sheet no[protected]

Nokia N72 — NOT ENTERTAIN OF SIM/ELECTRIC SHOTS

DEAR SIR,

I PURCHASED A SET OF NOKIA N72 FROM DELHI, BUT THIS SET WHEN CHARGE WITH ELECTRIC. THIS MADE ELECTRIC SHORTS. THIS IS VERY DENGERS. SECOND THINGS THIS IS NOT ENTERTAIN OLD SIM OF OTHER MOBILE SETS?

PL. TAKE IMMEDIATE ACTION.

THANKS.

NARESH SHARMA

Nokia N72 — Replacing mobile which is not working

Sir,
I have given Nokia N72 mobile (which is in warrenty)for service in nokia care.Then they told me they will replace new instead of my mobile .But they replaced the Nokia N72 mobile which is not working on 06/06/08.

i have given mobile on 19/05/08 for service.
they given job sheet no: [protected] dated on 19/06/08
my mobile no is [protected]

they replaced mobile nokia n72 model no:[protected] on 06/06/08

They replaced not working mobile after 16 days .

Nokia care Address below;
Hcl Infosystems Ltd
nokia care
shop no 5, "Aarthi chamber" 189, Anna Salai
Chennai- 600 006.
Please help me to what to do?

Thanks & regards
M.Mutharasu
Poonamalle
Mobile : [protected]

I have N72 phone one day my son through phone on wall on that time my phone display damage and motherboard few band so write know what i do i didnt understand ill show my phone mobile repair shop also he say this phone is not repair position.

Ihope u give me some better advise and ill repair self only.

Thanks
Amjad

N72 Nokia — non delivery of set

Dear sir/Madam
i have given my nokia N72 set on gulati communications who is the dealer of nokia care centreat 90B Bhagat Singh Market, Near Gole market connaught place New delhi 110001on 2nd june 2008 and got expected date of 17th june but i could not get my set then he gave me the date of 24th june but i could not get my set on 24th also, after that on every visit i take ext date commitment on oral basis while i hv given all the proofs o their demand like my bill etc. besides my job sheet
please tell me should i wait more or consumer court is the last way to get my cell phone back to me

NOKIA , N-72 — Non replacement of data cable

I had brought N-72 model Nokia on 25/9/2007 vide bill no, INV/941/pht1 from SUBHIKSHA TRADING SERVICES LTD. C-32, SECTOR 18 NOIDA-201301. After using for 4-5 months I found that its data cable is not functioning. I sent my man to the trader, but he behaved indifferently and did not entertain the genuine grievance despite repeated visits. Though the handset is in warranty for two years as mentioned on the receipt itself, yet they told they can not entertain the request. You can very well imagine that Nokia products are widely accepted products all over the world because of its quality and service and if such is the attitude of dealers, the company will definitely loose its goodwill and will loose its business. Will you kindly direct the concerned to get my data cable replaced which has gone defective from the very beginning and has not given quality service. These types of services are never expected by me with Nokia. SPSharma, Sr.Vigialnce officer

Nokia N72 — Soooooooooo Much Time To repair

Dear Sir/Madam

I am using Nokia N72, Since Aug-2007, My Cell Phone EMSI no. Is. [protected], Last month I faced some problem in my handset, The cell does not on/off, When i found that problem immediately i went to nokia care center, the name is your nokia care center is, Guru Kirpa Gift House, Battan Lal Road, Mandi Gobindgarh, Distt. Fatehgarh Sahib, Punjab, , ASC : 073_343506 0, Comlaint date is 24/06/2008. Now When I visit that care center and ask my n72 handset they did not proper response every time his answer is you will come next Wednesday, your set sent in chandigarh in our repair center, I am loosing my business coz of mobile set. What can I do …………Is nokia is responsible for my loosing business……..

thanx

harpreet singh

NOKIA-N-72 — NOKIA-N72 GIVEN FOR REPAIR NOT RECEIVED EVEN AFTER 2 MONTH

To
The Senior Manager,
Nokia Customer care,
Dear sir,
It was a shoked news that i have given my nokia N-72, for repaired at Model town, krishna mandir, ludhiana nokia care centre on 16 August 2008.It comes under warranty i have purchased 01/10/2007.That after passing two month i have asked so many times.inspite of that not received any response
although i have contacted the senior person Mr. kalsi (Punjab head) and mundra ji zonel head.The complaint numbers are 2-3BCLEZ. Now after passing two month they are not ready to give the exact information . When i will have to receive, I am facing lot of problem or i have no alternate mobile set.So plz help me as soon as possible.

THANKS

Nokia N72 — replacement

I had submitted my mobile for repairing at nokia priority at indore yashwant plaza on 2 oct 08 and expected date of mobile return is 17-oct-08 but now the nokia people saying that your mobile is in company and wait for more 7-8 days.

Nokia — Replecement of set

Dear sir
I had purchased Nokia mobil set modal 7210c, EMI No. [protected] from faridabad Dated 03/01/2009. The set is found to be defective, initaially battery discharge problems encounterd, battery repleaced one time by the nokia care center ballabgarh still the problem remains same.
set has been submited thee times at nokia care in last month approx. It is requested to arrange the replecement of set being defictive from its manafucturing matter most urgent.
Kindly arreng the replacement of set at the earliest please.

Dear sir
I had purchased Nokia mobil set modal 3110c, EMI No. [protected] from hoshiarpur. Dated 01/06/2009. The set is found to be defective, initaially the phone will switch off nokia care center hoshiarpur still the problem remains same. and the behave of yours staff towards me very bad especially the manager.
set has been submited six times at nokia care in last three month approx. It is requested to arrange the replecement of set being defictive from its manafucturing matter most urgent.
Kindly arreng the replacement of set at the earliest please.
Read comments

Nokia — not received my headset

I bought a nokia e51 on April 23rd, which started having a display problem in two months, i went to the nokia care center in mulund w, after a month they said they could not correct the problem so they replaced the handset with e63,but without any accessories. After almost weeks i was given the e63 and the battery, but the headset was not given,now its been another 2 months i still don't have the headset. i have visited the care center almost 4 times, but they keep saying it will take time. What should i do?

auto matic SWITCH OFF moblie ...

Nokia3110 c is the worst phone I had used till now. I have a nokia3110c and i had installed an 1GB micro SD (SanDisk) in it. But the phone restarts every time the music library is updated or any theme is applied.. And this goes on for hours and hours... the phone switches off on its own and restarts automatically.. Nokia Customer Care also don't know the solution. They say not to use 1GB and to use 512MB. But the phone supports 2GB... why should one use 512MB???? Nokia should pay attention to this problem.. And this problem is not only for Nokia3110c, it is also seen in Nokia3120, Nokia5220Xpress-music, and many others...

First of all dont format the memory card so many times.
And it supports 1GB memory(very well).
and must strict to one theme it is better to avoid many problems dont change themes again nd again.
Try to load songs in MP3 format it was the best.

I have the solution for switching on/off problem. Already i have gave the solution.plz check in comments.

For themes, ring tones, wall papers, softwares, games(free down loading)
visit WWW.zedge.net(best)
md www.gallery.mobile9.com

in my consideration this is also one of the best modelin NOKIA products regardind with features.

Nokia 3110C — not working

i cant use the music player and when i start music player it is updating again and again but dont working.and all the phone memory was currupted

Nokia 3110C — not having working

I am bought the mobile Nokia 3110c in the month of 31st december, 2008. But that mobile is repair within one week and then i am put new software and worked. After one week the phone was restricted and asked your mkb nagar branch what a problem he is take care to nokia care in mount road ok i am send to nokia care and it was take one week and then also is problem and it tell to take this mobile to delhi pls reply what can i do and give some other mobile same rate.

pls reply immediately now

mga kapatid try nyo po to para sa 3110 classic original nokia, restore factory settings nyo po 12345 default code nya then wag po kayong kukuha ng kahit anong data na mangagaling sa com. (music, photos etc.) exept lang po kung bluetooth sya from your pc basta po ndi direct yung micro sd sa com. natry ko na po nd succes... very sensetive kasi ang software ng 3110c

Solution

Update the firmware on your phone

1. Download software updater :
http://europe.nokia.com/get-support-and-software/download-software/device-softwa...⇄
2. Choose your phone (example: Nokia 3110c, Nokia 3120, Nokia 5220 XpressMusic)
3. Install the application
4. Please check your phone's battery is fully charged
5. Connect your phone via USB on your PC
6. Connect your PC on the internet or the updating will fail
7. Exit all aplications you are using (MSN, Anti-Virus...)
8. Start the application (Nokia Software Updater)
9. Follow the steps.

ATTENTION DO NOT REMOVE THE USB DUIRING THE UPDATE IT COULD MAKE DAMAGE TO YOUR PHONE

I AM NOT RESPONCIBLE FOR ANY DAMAGE OR ANYTHING

This is the solution, don't be afraid just don't unplug the USB cable nothing else can stop the updating.
Sorry for my bad english I hope I helped.

sir, my mobile software not updating plese tell the web adress & how to update the my 3110 classic mobile

my nokia 3110c cannot install applications over the net. It keeps on saying "invalid application" every time I download one. Someone please help.

Respected Sir,
I have problem with Nokia 3110 classic . When I have Open my Music Player, it starts updating .Then 99 % go and, i got the error message that no more music files are found but there are music files in memory card and phone file .

Respected Sir,
I have problem with Nokia 3110 classic . When I have Open my Music Player, it starts updating .Then 99 % go and, i got the error message that no more music files are found but there are music files in memory card and phone file .
Same problem with my phone...also my phone 2 months old

nokia3110c — automatically switching off ,when calling &using net

i have very a serious problem in my nokia 3110c .My mobile is switching off automaticaly… i went to customer care several times ..about 11 times … but they are not able to solve my problem …. so i want to change my nokia 3110c ………
address
mig-a-74,shastri puram.
sikandra.
agra
mob.[protected], [protected]

i have very a serious problem in my nokia 3110c .My mobile is switching off automaticaly & my mobile is heated after using it for 5 min... went to customer care several times ..about 11 times … but they are not able to solve my problem …. so i want to change my nokia 3110c ………
address
mig-a-74, shastri puram.
sikandra.
agra
mob.[protected], [protected]

automatically switching off, when calling &using net
i have very a serious problem in my nokia 3110c .My mobile is switching off automaticaly… i went to customer care several times ..about 11 times … but they are not able to solve my problem …. so i want to change my nokia 3110c

Nokia/ Nokia3110c — Nokia 3110c Device not working

Hi, I am facing also two problem in Nokia 3110c.

1) Profile changing automatically in Nokia 3110c from General to Silent mode or vise versa.
2) When some time profile change automatically I have seen device automatically typing # ( Hash). Its continue and generating a beep in device until or unless I am not pressing some device button. But after pressing some button, sometime my whole device gets hanging and its not working until/unless I am not restarting devices. Due to generating beep in my device my battery is getting discharged.

If there is solution please call me on [protected] or email me [protected]@yahoo.co.in

my nokia 3110c music player updating again and again and the data of gallery was totally lost so plz tell the solution

Recently I discovered that I can not access the "sent folder" of my Nokia 3110 c phone; whenever I try, it will display the message: "operation failed. try again". Secondly, under the "organiser menu", the calculator feature is no longer available. Thirdly, when I am accessing the inbox folder, at a point, the phone will trip off. I will be very gratefull if you can advise me on how to rectify the problems. My e-mail address is [protected]@yahoo.co.uk while my phone number is +[protected].

WHY YOU PEOPLE NOT REPLY

SUNIL KHANNA

no reply recieved since long, pls look into the matter.

REGARDS

SUNIL kHANNA

no reply recieved since long, pls look into the matter.

REGARDS

SUNIL kHANNA

"Reminder " Display Board change by service center people
Sir/ Madam,

I was purchased a nokia Instrument 3230 (ESN / IMEI NO. [protected], PRODUCT CODE[protected] month earlier. It was off due to water fall on it. I was carrying it to your authorized service center at Gayatri Incorporation 103. 4, 5 MZ Yaswant Plaza opp. Railway Station Indore. Were is was checked for fault vide job No.[protected]/080108/132 and say us to come back after 2 days.( Without any remark)
After @ days they return us the Instrument without repairing and told us that the IC is not functioning and we are unable to repair because company not provide us the IC .and told us that You may take it into the local shop for repairing .
When i was bring the to another shop and opened it by Technician in front of me and my friend i was shocked to know that the Main Display board was changed and the shielding plate and LCD ring not found in it. Also the Display connector base is dismantling from the PCB.

I was again go back to service center and talk to service person for above reason, He refused us to correct the thing and misbehave with me and also owner not responding properly and say that this is daily practice that the customer fight here. when i was took the matter to nearest police station were service center person agree to replace the part but when we go back to service center he was refuse us to do so.
I was made a complaint against the service center.

Kindly look in to the matter and talk appropriate action as soon as possible. Other vice I am free to case on service center in customer care.
I am waiting since long for your reply????????????
Waiting for your reply
Sunil Khanna

display probleam

MY NOKIA 3230 SET IS INTERRUPTED.I HAVE SHOWN IT TO A SHOP BUT IN VAIN

Nokia — MEMORY CARD REPLACEMENT PROBLEM

I bought a NOKIA N70 on [protected] ,I found that the 1gb memory card provided with that was faulty so i gave it for replacement on[protected] at nokia care 101,DB ROAD ,RS PURAM, COIMBATORE ,TAMILNADU ,INDIA. They said it will take abt 10 days to get my replacement but when i called after 10 days they say it will take more time because there is no stock of memory card,Now who's fault is that not having a stock of memory cards? till date i did not get my memory card, definitely there is no care at nokia care. I mailed to the customer service many times but did get any reply. I even called nokia care line ,they said me to give a week's time but still no use .can any tell me how to proceed further?

Nokia — nokia N73

i have bought a nokia N73 on 11 january and it has burst when it was on charging... i have got it checked fron nokia they are saying that this can not be mend and it has damaged now. please revert me back soonest otherwise i have to go to consumer court.

from

RAJNEESH LILRAN

Nokia N-73 — Non replacement of Memory card

sir,
i have purchased N-73 from Plus business machines, kalyan on 8.4.2008, the memory card of 2GB has been corrupted with in 15 days, my mobile has been formated by nokia care centre 3 times than it is noticed that the memory card was corrupted, i have the memory card to Nokia care centre of plus business machines vide job sheet no 516 dated 10.5.2008 for replacement of memory card . A period of more than 12 days are over but i have not received the same. As i have to go on tour without memory card there is no use of my N-73.
It is there fore requested to kindly arrange for replacement of 2GB minisd card immediately.
early reply in this matter will be appreciated.
thanking you
P.H.Suryawanshi
kalyan

Hi,

I loss my N73 cell i don't have number, what i will do?

Sir,
I had bought nokia n73 on 2nd june 2009 from nokia priority dealer, kota (rajasthan), after 2 days it stopped working . So i gave handset to nokia care kota . They said that i will recieve my handset after 15 days. But even after two month i havent received my handset. Today i talked to nokia care and they replied that they cant do anything about it . Please help me .
Job sheet no.[protected]/090629/64
Handset IMEI no - [protected]

Please reply me as soon as possible. I will be thankfull to u for be .

abhishek

Dear sir/ madam,
I bought Noika N79. i have requested at Nokia care center, sec-2, Noida, u.p. to replace my memory card of 4 G.B on 23-08-09. It is under warranty. from last three month we are following for the same but everytime there is no processable reply we got from them. Service is really poor.i need my memory card. looking for your support.

Nokia — Memory Card Replacement

I Recently Bought a Nokia N79 and after a month or so found my memory card faulty then i went to Nokia care centre A.A Electronics in Amritsar Gave them my Memory Card On 5th December 2009 and Today i.e. 23rd December 2009 there is no response from the Company About the Arrival Of the New Memory Card.My job sheet no. is [protected]/091205/19.

Service Centre Details:- ASC - 170_433527


Reply the status soon.

Nokia — about memory card

I bought a nokia X2. after afew days I found vedioclips are not supporting,so I went the nokia care at amreli,they told mr that my mobiles memory card is not working properly so we will give u a new memory card after one week. but they give me a old memory card instead of new memory card. by this way they cheat me. so do needfull for this. with hope full reply. my name is gaurang pawar:[protected]

activate loudspeaker option is not coming when receiving the call or making a call

Nokia Mobile Phone — REPLACE OF BATTERY NOT YET DONE

DEAR SIR

TWO MONTHS BACK WE HAVE REGISTERED FOR CHANGHING OF THE BATTER TILL NO W THERE IS NO RESULT WE ARE NOT ABLE TO USED THE MOBILE

THE GIVEN PHONE NO IS [protected] AT TIME OF REPLACEMENT OF BATTERY
AND THE ADDRESS K.B.THAPA C/O RAILWAY QUARTER NO 630/2
TARCHETTIPALEM VISAKHAPATNAM PIN CODE 560004

Classic 201 — Stolen Mobile want back

hi,

I have Relience Classic 201 (prepaid) mobile.
on 20th jan - 2008 8:00 pm , my cell was stolen by some one.

so I want back .
or I want stop/Deactive my mobile.
Please Help

dear sir,
i have classic 201 reliance mobile. whether there is any head phone available for it

Nokia Mobile — battery problem

I BOUGHT NOKIA 1208 DATED 27 FEB. 2008 FROM SUBHIKSHA SHOP. AFTER 15 DAYS PROBLEMS CAME.

FULL CHARGED BATTERY WORKS 23 TO 25 HRS. ONLY WITHOUT ANY TALK.

AWANISH TIWARI

Nokia Mobile Phone — Nokia 5300 Black GSM BAtch No. 358673015774112

I have recently purchased the above-noted set which is infested with certain technical problems.Switchoff and Restart automatically. The Memory Card datas are vanishing automatically. Then after removing and reputting it, the datas come back. The phone also hangs.Phone restart when the camera turn on, MP3, Video and battery charge drains very fast. Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

I already informed the Nokia customer care and the above phone is in Ernakulm Nokia authorised Service Centre. Job Sheet No. COC0201587 DATED 28.06.2008.

Thanks and regards,

Sreelal.S

Nokia Mobile Phone — New Mobile Camera Not working

Hi,
I had purchased Nokia 1680 today and when brought at Home, the camera of the mobile is not working.
We should have a direct replacement policy if device malfunction in 30 days of selling, there should not be Nokia Care involved in solving the purpose.

Nokia/N-81 — Lost my phone

To
The Senior Manager (Custmer Care),


Sub: I lost my Nokia N-81, silver color phone, bering IMEI NO:[protected]


Respecetd Sir,
i lost my phone, i there any chance of getting it back.
Please suggest me in this matter.



thanking you.
Regards,
k.ravikiran ([protected])

I HAVE LOST MY MOBILE NO [protected]

DEAR SIR

I LOST MY MOBILE NOKIA N81 8GB AT COSMOS MAHAL NEAR KONDANA HALLI ITPL ROAD BANGALORE

EMI NO [protected]

DATE OF PURCHASED 20 JAN 2008 AT UNIVERSAL CEL MADIWALA

MY CONTACT NO[protected]

PLZ DO NEEDFUL AND OBLIGE

DEAR SIR

SOME ONE STOLEN MY MOBILE NOKIA N81 8GB AT COSMOS MAHAL NEAR KONDANA HALLI ITPL ROAD BANGALORE

EMI NO [protected]

HUTCH [protected]

DATE OF PURCHASED 20 JAN 2008 AT UNIVERSAL CEL MADIWALA

MY CONTACT NO[protected]

PLZ DO NEEDFUL AND OBLIGE

Nokia Mobile Phone — battery problem

i have a classic 3500 mobile. For replacing the battery, I brought a BL 4C as instructed from Dubai. It is inscripted as made in China. To my surprise, the back up lasts only upto 8 hrs and after this time, suddenly the power drains out. I cannot use the set in the evenings & at outside while travelling because the power is lost. what to do with this? kindfly advise.

Dear Sir,
I am Anil Kedare i want now what is warranty period of Nokia N73 Mobile Battery.
I am facing a problem with N73 moblie battery it automatically show low or high battery.
I have purchase N73 about 12 August 2007.
So Please help me.

Thanks and Regareds
Anil Kedare

Hello sir,

I have lost my mobile at home town (kurnool, Andhra Pradesh) at my friends marriage.

Date of Lost: May 15th-2009


Model Numer: Nokia "N73"
IMEI NUMBER: [protected]
Date of purchase : September 3rd 2008
Place of purchase: Subhiksha, Hyderabad
Please let us know if you have any findings

Thanks in advance,
Ratna Kumar.

You can reach me @ +91-[protected]

my nokia E65 was stolen and i want to destroy it. IMEI: [protected] ITEM: 002B413

nokia n81 8gb — STOLEN MY MOBILE

MY MOBILE GOT STOLEN IN SAIBABA TEMPLE, SHIRDI, AHAMEDNAGAR, MAHARASHTRA. I HAVE LAUNCHED THE COMPLIANT WITH THE POLICE AND I HAVE ALL THE DOCUMENTS OF THE MOBILE WITH ME. THIS MOBILE CONTAINS VERY IMPORTANT AND CONFIDENCIAL DATA. PLEASE HELP ME TO GET IT BACK. IMEI Number: [protected].

THANKS IN ADVANCE.

VIJAY PAWAR

my phone was stolen on last month 24/6/2009. nokia1650 and IMEI [protected] i want to destroy the phone. THANKS

Nokia/N-81 — faulty cell phone/technical fault

i bought n-81 on 08/03/2009.since from the date the mobile is with ur nokia care.i had submmitted it four time but the problem remain the same.i want the replacement of the cell phone.

looking for a possitive response from your side.

kindly do the needfull

with regards

Ajay Sharma

[protected]/[protected]

mobile phone — lost or stolen

hi I sent a register airmail parcel on the 06/07/2009 from United Kingdom to India when i checked on the tracking status it showed my parcel had reached India on the next day which was 07/07/2009. It has know been over 25 days, the indian receiver still has not recceived it. I want to know where is my parcel is. Is it lost or stolen? why is it only that everybody gets problems with the indian post! my order tracking no. is RJ[protected]GB . I am waiting for reply

nokia 2600 classic — LOST NOKIA MOBILE MODEL 2600 Classic

Dear Sir,
I lost my mobile phone in MG Road Gurgaon around 8.30 a.m.on Dt. 11/08/09 at Gurgaon when I was on my way to Delhi to Gurgaon .my Mob. number [protected]. my phone model is Nokia 2600 Classic Purchased from “Imperial Electrical Agency”, Arcade DLF Phase II Gurgaon vide bill no. 12541 on dt, 22/10/08, and Mobile IMEI No [protected], ITEM No. – 002D3Z7 .Please block My Phone to avoid misuse by anyone.


Thanking you

Harish Barthwal

Gurgaon
E –Mail : [protected]@yahoo.com

my phone will be atometicly switch off all time

Bsnl logo

i want y nokia 2626 that was stolen to be blocked

i also want my stolen phones destroy.Nokia2600 classic.IMEI:[protected] ITEM:002d3G7


the second is Nokia6070.IMEI:[protected] ITEM:0037467

Nokia Mobile Phone — Cheating with customers

This is to share my Experience while shopping at stores run and operated by your organization where as I had visited NOKIA priority dealer at Rajouri Garden New Delhi on 29.10.2009.


Which was a unpleasant experience to me and was surprised by the way customer service is practiced in your Exclusive brand out let,


To start with, your staff is least interested in Servicing the consumers shopping in your store I regret and feel unjustified shopping at your store hence decided not to shop again in NOKIA where the brand stands for its flawless quality and standards of service being provided anywhere in the world which is absolute opposite to the what is being provided and Practiced by NOKIA in the country


Even after my repeated request to Executive at store asking to assist me & I had to look for myself where as the sales executives was not literate enough to communicate in articulate manner and responded in a manner which made me reach up to you and express my concern to you as well as to bring your attention towards the kind of Service being provided in a BRAND outlet , Customers coming to buy NOKIA are premium guest and they expect to be treated with courtesy making them feel they are wanted and WE VALUE YOU….which is missing in the stores .


Where as they are Face of the BRAND and the Organization which reflects the way they are being trained towards best Practices in retail as retail in India has come a long way and substandard retail is not accepted by customers buying /spending amount in Exclusive brand out let ,


Entire sales staff was not interested in servicing or selling , as my experience will like to share few inputs if possible kindly consider in stores as no other customers of yours is lost and passes message o[censored]npleasant shopping experience through word of mouth and HR must focus on best practices as per global standards & Brand and pleasing experience as the organization is retailing global brand and consumers expect world class service and atmosphere in your stores.


FACE-TO-FACE SERVICE is important showing customers you respect them by immediately dropping other activities the instant they approach. Move ahead to service them in your store so they never have to wait for arrival, Smile and greet customers as they enter, giving them your full attention. This makes them feel welcome, acknowledges their presence and convinces them they've made the right decision to visit your store (Which is missing in stores, I had made my purchases even after having unpleasant experience)


No offer of assistance and no eagerness to serve by asking a short but sincere question? “How can I help you” Executive has to be true, customers can detect demeanour without ever seeing physically as customer can "see" it in executives voice. Please provide customers want to hear a cheerful greeting, in return for visiting the store and an offer of assistance. "Speaking in a calm tone is required by customers as Sarcasm, exasperation and monotone voice tones is being experienced in your Brand outlets , look forward to show respect for customers' time and truly give them wonderful shopping experience .



Please find the screen shot from your website taken today morning (you can see the time below) but I was surprised that on repeated request No offer was given to me & I have been following this Advertisment on TV very regularly. But the sales staff said “NO THIS OFFER WAS TILL DIWALI ONLY” – NOW I FEEL MYSELF CHEATED.



More over he offered be a headphone set which was worth Rs. 2290/- @ Rs. 500/- as I had bought Nokia 5800 Express Music worth Rs. 13500/-. But I could see It was clearly written “FREE WITH NOKIA 5800 EXPRESS MUSIC” but he refused to give me Free.

It is a real point of concern & this type of Experience has shaken by loyalty of last 10 years towards NOKIA.

Thanks



Tarun Chadha



Senior Manager Merchandising

THE BODY SHOP –INDIA

+91-[protected]

Bill No. – 6620 dated 29.10.2009.



From Electronic Ways – Nokia Priority dealer

Rajouri Garden

New Delhi - 110027

dear sir i lost 2 nokia mobile ..1st is model no 6233, and emi no. is [protected]... and 2nd mobiles model no is nokia 6300, and emi no is [protected]..please search hows number going on this mobiles ?? thanks sir

dear sir,
my nokia mobile was stolen, the modeal is Nokia 5130 xpressMusic
IMEI: [protected].pls i will like to destroy the phone

Nokia — Nokia is cheating customers with its 5800 model phones

I got Nokia 5800 and from the day, I started using it, I have been facing one or the other problem. Basically, this model is a big failure and Nokia should withdraw it from the market.

I paid 22K and brought with me bundle of frustration and problems more than a mobile. I have been to Nokia care atleast 10 times and still the phone is a mess.

I want my stolen phone destroyed
Nokia 2600 classic, IMEI: [protected]

SIR,
I HAVE LOST MY NOKIA 31OO PHONE ON SATURDAY at 5:00pm 02.01.2010 in secretariat and the EMI NO is [protected] please destroy the phone immediately as early as possible and my contact no is [protected], please destroy the phone immediately.

thanks and regards

Nokia Mobile Phone — Cheating in Guarantee

dear sir,
I have purchased a Nokia Mobile set (Model No. 5220/Product Code-CM-3120) vide Invoice No.[protected] from Infiniti Retail Ltd. (CROMA), (Pacific Mall) Ghaziabad on 21/06/2009. As per invoice the guarantee of set is upto one year(i.e. upto 20/06/2010) from the purchase and two years extended warranty (vide extended warranty code WE - 2079) and charged approx. Rs. 500.00 for extended warranty.

Today i feel some problem in my set and contacted to Authorised Nokia Service Centre (M/s MAA Communication) for repairing. After completion of formalities, they informed that your guarantee period will be expired in the Feb.2010 and their is no extended warranty.

kindly expedite the matter

thanx

please if you can help me destroyed my nokia 3220 stolen from me the imei no. is [protected] and the item no. is 0050511.is because of the vital information i have in the phone that am worried.please help me

I had a Nokia 5800 XpressMusic !! It got stolen a couple of months ago!!!
IMEI no. [protected].. pls help!!

IM EURLYN E. SAMPOLLO i lost my nokia 2600 classic in the philippines with imei number [protected]...i want the phone lock thanks a lot

nokia phone / bsnl gsm connection — stolen / lost cellphone

i have lost my nokia 6630 cellphone with a bsnl gsm sim in it ([protected]), in august 2010. kindly help me re-locate the phone and/or disable the sim. thank you.

Nokia — mobile phone loss

Dear sir/madam,
I would like to tell you that i have lost my Nokia5230music edition phone. It's IMEI No. is [protected]so i request to block (reject) my Nokia phone if any subscribe will use my stolen phone than kindly send me his address through my mail.
thanx
mahaveer prasad
[protected]
[protected]@rediffmail.com

nokia - n-81 — mobile theft

my cell phone - nokia N-81 was theft in delhi during my tour. (at Rajiv chawk ) on 15/12/2010.
i have also installed "phone guaradian software " in my cell phone , but not registered..... ,software helps to track the phone & lock the phone.
i'm living in ahmedabad-382445 , gujarat.

Nokia Mobile Phone — MOBILE IS LOST

I'll be lost my NOKIA E63 (IMEI No; [protected]) mobile phone on last sunday night.


Please Help to searching the Mobile


Regd,
K.B.Raghupathi

Nokia Mobile Phone — poor quality handset

sir i bought nokia x2 recently nd suddenly one day the keypad not working then i went to nokia care centre nd they said my handset got struck because of water gone inside iam very sure so far i keep my phone very safely nd they say after repairing it if the problem persist i have to thro it off i never thought a new phone from nokia will have such problem so early

Dear Sir/Madam,
I, S. Anandan owner of Nokia E63 Block, and IME no :[protected] with vodafone connection, phone no: [protected]. I Purchased this mobile on dated :[protected] from Golden Communications, Shop no.18, North veli street, Next to AR plaza, Madurai - 625001, Tel:[protected], 4230500. with Bill no: GC/1717. I lost the mobile yesterday at Tiruchendur, Tamilnadu. I request you to kindly Block this Mobile (IME No :[protected]

Please do the needful

Thanks & Regards
S. Anandan
Tamilnadu,
[protected]

sir i bought nokia C5-02 on 02.02.2012 and after six month handset touch not working then i went to nokia care centre nd they said my handset got struck because enteral parts of headset damaged but iam very sure so far i keep my phone very safely nd they say one part to be change if the problem persist i have to thro it off i never thought a new phone from nokia will have such problem so early

Dear Sir / Mam

My Name is Avijit Halder and I am a residence of Bhaturia, Chak baman goria, burdwan, west bengal, 713513 and on[protected] I had lost my mobile near market .And following are the details of mobile:-

Mobile No.- [protected]
IMEI No.- [protected]
Model No. – Nokia 3500 classic


Pls I request you to kindly Block this Mobile.
Thanks for your effort and concern.

Regards,
Aviji Halder
Bhaturia, chak baman Goria
Burdwan, 713513, W.B

Alternative Mobile No.[protected]
e-mail : [protected]@yahoo.co.in
[protected]@yahoo.co.in

Nokia — switching off

When any button is pressed it gets switch off, board to be checked
I have purchased the above set during july, 08. It started giving problem sometime during the month of November, 08. I gave the handset on 18.12.08 to the nearest service center i.e SS Electronics, Secunderabad. They have checked the set and informed me that it would take two days for repair. After
two day when I contacted them over telephone for my set, they informed me that it could not be repaired
by them and same has been sent to Chennai to their factory. After 10 days I approached them again for
my handset, they told me that it has not come from Chennai. After making number of calls on 3/1/09
they have informed me that the set has come from Chennai after necessary repairs and it can be collected. I went to their service centre to collect the same and checked the handset by putting the
sim and battery. The handset still giving the same problem and when I asked them about the complaint,
they made me sit for 1 hr and informed that the set should be sent once again to Chennai for repairs.
This is situation in the NOKIA service centre. I feel that they are very irresponsible with the customers.
I also observed the customers, they are also facing the same problem. Once we are used to cellphone,
communication has become difficult. Now I do not have the handset for almost 20 days. I do not know
where to complaint. It is very difficult for middle class person like me to forego an amount of Rs. 3000/-
(cost of the handset) and go for new handset. After seeing this message atleast NOKIA will take some
action and do the needful.

Job No.[protected]/081218/66 Dt. 18.12.2008
Warranty Ref No. GLBINY[protected]

The above set is under warranty and I expect the set to be repaired to my satisfaction. If it is beyond
repairs, I expect the replacement immediately.

Till today (15.01.09 I have not received the handset after due repairs.

dear. sir or madam

i have received a SMS 9 days before it says that i won 91,000 british pound. is that ture. let me explain something about it.

here is the mailing address they have given me.

uk.[protected]@yahoo.com

iam in dubai and received same sms stating my nokia mobile won 191000 pounds . the sms received from [protected].
and iam suppose to contact [protected]@yahoo.com.uk.

I have received sms from [protected] .
It said "your cell phone has won?165000 thousand pounds
in the ongoing nokia uk promo.For claims [protected]
or email:[protected]@nokiapromouk.com"
All that is cheating.

dear. sir or madam

i have received a SMS 4 days before it says that i won 250, 000 british pound. is that ture. let me explain something about it.

here is the mailing address they have given me.

claims.[protected]@yahoo.com
and tel.nr. for caims +[protected]

I have received sms from [protected] .
It said "your cell phone has won?165000 thousand pounds
in the ongoing nokia uk promo.For claims [protected]
or email:[protected]@nokiapromouk.com"
All that is cheating

Ireceived sms from [protected] it said iwon 165000 thousand pounds . whats true.?

i have got message ""congratulations your cell phone has won?165.000 thousand pounds in the ongoing nokia UK promo.for claims:+[protected]
[protected]
or email: [protected]@nokiapromouk.com
""
this at 3 may. 2008, 07:27pm
so what i will do to get that money .please i will wait your reply
i am in UAE.
thanks
best regards
ali abd el aal

I HAVE RECEIVED SMS MSG YESTERDAY THAT I WON 165, 000 POUND. COULD YOU PLEASE CONFIRM AS I TRIED TO CALL MOBILE TELEPHONE BUT NO ANSWER.

LOL, Grow up!!!

No company in this world is giving away lotteries. All these are spam. Don't ever give away any details to these spammers.

p.o.box : 260
Tel : [protected]
U.A.E,
Abu Dhabi,