[Resolved]  Nokia Asha 311 — earphone is not working

Nokia Mobile — earphones not working

i purchased nokia C 7 from the mobile store dadar west jan 2011.all was well till one week ago.the hands free ear phones stopped working, worked with some nokia hand set, visited dadar east nokia care , they checked the hand set &ear phones advised probably ear phones are faulty.please explain why it works with some hand set if faulty.secondly at nokia care told me this is not the compatible ear phones, i got this in the box of the hand set.
the warranty is just over, please reply
mobile no.[protected]

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Mr. Nokiaindia,

I have the same issue, earphone is not working while attached. However the same earphone is working with other device at the same time other earphone is not working with this very fresh piece, I purchased on[protected]. What is the policy of replacement? please do revert on priority. This experience has completely washed the reputation of Nokia Mobiles I learned since years. This is not done.

Hi Nokia,

I have some problem with my headphones. When listening to MP3 songs can hear only the music but not the lyrics. And unable hear nothing when played video. However can hear the sound when played the preloaded videos from the phone memory.

And the same problem was faced when the phone was connected with other headphones.
and when listening with my mobile headphone from PC.

Please help...

Thanks & Regards,

Sarathy