[Resolved]  Nokia — Nokia uk online promotion

Nokia — hanging of E-72 mobile set

Dear Sir,
I take the apportunity to inform you that I had bought E-72 nokia model on 13th June 2010 ie. just two months back. This set has been giving frequent problem. Yesterday all of a sudden the set got hanged and the set was not even getting switched off. Immediately I had to rush to nokia custmer carecenter noida and the complain was loged. In presence of nokia custermer care official the screen of the set went black. The set has been rectifiied but I have been asked not to use e-mail etc. As such I am not able to use the set to its full function.

In vew of above the company should be directed to replce the set immediately and companset the loss of data.

N K RAI

Nokia3710 — query for status of Job Sheet

Dear Sir/Mam

I had purchased nokia 3710 Fold on 1st july'10 but it created problem as all dialed, received & missed calls are not getting deleted and showing invalid selection on screen also many of my contacts saved in mobile phone got deleted itself. I had registered my complaint at Ambala Nokia care

Please confirm the status of Job Sheet No.[protected]/100804/20 ( ESN / IMEI NO. [protected] )

As i checked up the status online it showed job closed. I had submitted my handset to your nokia care branch, sadar bazar Ambala Cantt on 4th Aug '10
yet i havn't received any revert in concern to that.

I m almost handicap without my handset , as your branch executive had issued me the standby handset and it is almost for a blind person its key pad is totally clear not even a single alphabet can be viewed on that and another the screen is damaged n when i asked to exchange they replied, all standby sets are alike.

So please consider and revert. Need instant help

Thanks & regards
Jasmine

HELLO
SIR,

SUB: REPLACE MY HANDSET DUE TO PROGRAMMING ERROR

I have purchase new handset nokia express music 5130 during the month of june 2010, but i regret to inform that it has poor service, the FM and loudspeaker of this phone do not work from the very beginning, i didnt understand why it has poor service, please register my complaint and replace my handset.



I believe on nokia blindly with their services and robustness. But just after one month, the handset started giving troubles. Its key was not working properly and gradually it stoped working.



since the then time the mobile set is FM problems. for that i have requested the shopkeeper to replace or repair it but unfortunately atlest 30 repeatidly visits to the shop, i always have been assured for the next time for the same. now i am fedup with that situation.



I REQUEST U TO REPLACE MY HANDSET BECAUSE I M NOT SATISFIED WITH THE SERVICE OF NOKIA EXPRESS MUSIC EVEN FOR A SINGLE DAY. HELP ME TO MAKE D.O THAN I CAN REPLACE MY HANDSET WHICH IS NOT WORKING INTIALLY I HAVE PURCHASE THIS HANDSET JUST BEFORE 15 DAYS AND SOFTWARE PROGRAMMING OF MY PHONE HAS ERROR AS PER NOKIA CARE.







from

HERRY GULATI

[protected]

Nokia - N97 — Mobilephone is not working since purchase.it is in the warranty periods

sir
i dr.anil gupta purchase nokia N97 mobile phone on dated[protected].after 3 month ,handset is not working.I deposited the phone in nokia care centre venous communiction ashok vihar delhi,they rtepair the phone and give it to me back.After one month phone had similar problem,they again corrected it.
This problem occur repeatedly and till date mob.phone is in nokia care centre.
nokia people niether replace my phone nor give any proper answer.
phone IMEI no.[protected]
Name-dr.anil gupta
Mob.no.-[protected]
Address-maakalyani kunj society
plot no.4 2floor
near kalyan vihar delhi -110009

i have received a message from nokia promo saying: congratulation your mobile number has won 170, 000. euro and then another one saying congratulation your mobile number has won 370, 000, 00 euro and i want to know if that is real or not? my mobile number is the next:[protected] thank you!!

Nokia — manufactoring defect product not replaced

I purchased my nokia 7210 on saturday 24th july from indore(MP). I faced the problem with my outgoing unclear voice.The phone reached nokia care on 27th july.When returned on 3rd august, i faced the same problem.I submitted them the phone again on 5th august.But they have still not replaced it. I have not even used my phone for a week.Clearly this is a manufacturing defect.

Nokia — Bad Services and Repeated Visits does not helped me get my E63 repaired.

HI

I bought E 63 last year on 28th September, the phone lost display in June 2010. There is this Nokia Priority Dealer in Laxmi Nagar with the following contact details:

MAA Communication
B-36, Guru Nanak Pura, Radhu Palace Road,
Opposite V3S Mall, Laxmi Nagar,
Delhi-110092
Telephone Number[protected]
Email- [protected]@nokiacareindia.com

I don't remember the exact date, I submitted my phone there. but I have a bill dated[protected] against the payment of Rs.3000 that they charged for changing IC and display. Unfortunately, since that day, my phone is with them, coz its not working. With the same problem, they kept me visiting them repeatedly. Today (13th August 2010), when I finally got my phone, I realized that these guys have replaced my phone with some other phone, having a hell lot of scratches on the screen. More to their disgrace, the phone was still not working well.

When I started to shout at them, they saw me stone-faced as if they are into this habit of listening to complaints. Everyone their seem to abuse them.
Please help me and suggest me what can I do, as this issue is taking a toll on me and getting on my nerves.

Please suggest as what can i do. My phone is still in warranty period.
Its IMEI number is [protected]

Nokia 2730c Mobile Phone — defected phone & company's neglection

hi,
i bought the nokia 2730c phone, but after utilising it 45 days, there was network problems. i sent it to the company via nokia-care. the company sent it back after 20 days. but, the problem wasn't solved. then again i went to nokia-care & they sent it back to the company. i didnt understand why the brand new nokia phone is having such a problem? thus i am suffering from the same problem again & again, & the company is doing nothing.
what to do?
bhavin badiyani
porbandar
gujarat

Thats seems to be a scam !

check this site
http://dinkley.tk/index.php/Nokia issues/SMS_Scams.html

I have redeived a SMS message from [protected] reads:Your mobile no. has won u 415, 000.Pounds (NOKIA -PROMO) Payment no.NK357, for claims Email:claim(at)nokiauk.co.uk & call:[protected].I would like to know if its true, Thanks

I just received my hotmail from jose alvarez ([protected]@une.net.co)

We are pleased to inform you of the result of the draw of the Nokia N'serise Promtion Award BID. The online cyber Draws were conducted from a list of 25, 000, 000 e-mail addresses of individuals and corporate institutions picked by an Automated random computer search from Internet. worldwide, You are therefore approve to receive a cash prize of GBP 1, 000, 000.00 contact the Claim Agent Mr James Keegan with the security code: Nok2010XXHZ, Helpline: +[protected], e-mail:nokia_online.[protected]@live.com
Congratulations!!!

Nokia — Track my lost mobile

DEAR SIR,
my self sreevathsav,i had purchased mobile Nokia 5310 xpress music black colour having IMEI no-[protected] on 24April 2010.i lost it on my way to office on day 16 August 2010 .i register FIR (FIR no-246) against lost mobile in visakhapatnam, Andhrapradesh.i called nokia care and requested to trace my cell.please help me,
i want to take legal action to trace my mobile.
i'll be thankful to you..
my contact no is -[protected]

sir/madam
COMPLAINT AGAINST NEW NOKIA MOBILE SET MODEL 5233

sir i
I have to bring my grievences to your kind notice as stated below.

I bought Nokia Handset model 5233 and now i have i problem that my set music player not update music file when i store file in memory card and refresh it so plz give me any suggesation

Nokia Blackberry Phone 9900 — Left Mobile in Taxi

Hello

This is the incident at morning 9.45am today, I just left my Blackberry Mobile (Nokia 9900) with Airtel Number[protected] in the Black and Yellow taxi which I took from City Centre, Mumbai Central to Marine Lines (after the marine line station) where I dropped at my office at Harchandrai house at Mahershi Karve Road and as I gave money to the taxi driver, the mobile has left on the seat as it was raining.

Now when i called on my mobile immediately as i reached up in my office, the taxi driver cut the phone and now it is coming as switched off.

Kindly help if you can do something

Thanks

[protected]

Nokia Mobile Model 2730c — handset becoming hot

I have bought a new mobile set model no. 2730c, from your dealer, Skylab Electronics, Purba Midnapore - 721602 on August 12, 2010.

Since yesterday, morning the above mentioned hand set was becoming hot during non-operative mode and even during switch-off mode also.

I have asked your dealer, but they denied to check the same and advise me to go into the nokia care centre, named RISUTELL, Purba Midnapore 721 602, NCC no. 783_504886.

The service centre received my hand set, which job sheet no. is[protected]/100819/16 dated August 19, 2010.

You are requested to replace the handset and return to the said nokia centre with immediate effect.

Regards.

Abhijit Bose
For Toyo Engineering India Limited
+ 91 [protected]

Nokia Mobile : 5310 Expee — over estimate/ mishandling of mobile fault

Sir,
I am using Nokia Phone for over the last fifteen years and never though o[censored]sing any other brand as far as Mobile phone is concerned. But today experience at one of the service center - M/s Saksham Services, Patpar Ganj, Mayur Vihar -I, had forced me to change my views. I will now prefer to buy other Brands of Mobile
and will also suggest others not to buy NOKIA Mobile sets.

I had purchased Nokia 5310 Xpress from the Nokia Certified Center at Mayur Vihar -1 for Rs.12000/- . So far the phone was working ok, But for the last one month or so it start giving me trouble - some times the incoming sound is not clear; some time the lights keep on blinking; some time it jammed.

In the morning of[protected] I went to Saksham Service center, which I think is the authorised service center of Nokia in a hope that my trouble will be over.
When my turn come i showed my phone to the lady concerned on the counter and told her about the problem i am facing. I further told that i wanted to get rid of this problem. I was told that the instrument need the upgradation of the software as the software of this mobile is quite old and new version is to be installed for which i had to pay Rs.450/- and then the phone will be all right.
I asked the concerned counter lady and boy that if it had any other problem they can solve it but they told me everything is ok with the set.

I gave my consent and was told to wait for 15 to 20 minutes. After more than half an hour the boy on the counter called me and told me that the phone is ok and i have to pay Rs.450/- which i paid. I insisted for the bill but it was not given instead i was told to sign on two paper to be kept for their record .
in the mean while i was checking my phone and found that the problem which i was facing is still there. I complained once again about it and then i was told that it requires cleaning. I gave my consent for it again.

Again after half an hour the phone was given back to me and after checking i found that the problem of the phone was still there. I had an argument with the concerned staff and before me there was one customer who also had a heated argument with the staff and the person who was sitting behind the counter at the Center.
Then again my mobile was sent inside and after some time i was told that some IC was not working properly and for which i had to pay Rs.1850/- and then it will be ok. I also had to replace the cover and the cost of it will be around Rs. 1280/- and then it will become like a new phone.
My argument was -- Why I was not told in the beginning about all this.
Why are they not able to detect the problem with the mobile?
Why are they misleading the customers? Only to get few more buck by hook or by crook and trying to become Karorpati. Such dealers are spoiling the name and brand of Nokia.

My humble request to Nokia people is that they should not appoint misleading and mischivious
people as their dealers who are not trained enough to look into the complaints of the Nokia customers properly.

Please suggest me as to how to get rid of Nokia 5310 Expee model problem – not functioning propely at this momemt. Shall i surrender my instrument to Nokia Biodegradeable dustbin or will it be reperable.
Thanking in advance for hearing my grievances and frustration given to my by your dealer.

Praveen Chander
a user of Nokia 5310 Expee model from Delhi
email: [protected]@gmail.com

i recieved four sms messages stating that i won 415, 000.00 pounds in the NOKIA UK PROMO. this has got to be false right????????

Nokia — Nokia 7310

Dear Sir/Madam
THis has refrence to my nokia 7310supernova puirchased in 2009 ,from a nkoia priority dealer.MY phone was working quite well for few months and after that its keyapds started giving problems basically keys 789 wre not working and my phone being in warranty i took it to teh nokia service centre in lajpat nagar in the month of july.i gave my phone i told about the only keypad problem i was facing, i was informed to collect my phone within for hours i gave my phone around 10:300a.m and went to collect it at 1400hrs , i was asked to wait for half hour and i did so and at 1500hrs i approched again they said still to wait and then i approache dthe manager he said that they have repaired the phone bt now it s not getting on i even charged bt stil the phone was not operating i told them when i handed my phone it was having only keypads problem ,he said we dont know and we cant help it i said repair t its your fault he said we dont know when we can give back to you may three weeks or so ,he was rude and it wa a harresment cause to me ,i was so annoyed then thought of filling a complaint and hope for a positive response the .i told my friends and relative about the incident and advised them not buy a nokia or u wil face just harrasnment.kindly contact me asap my mobile number is [protected].

Your reply will be highly appreciated.
Regards
Bhanu Dhawan

This is a fraud just like Nigerian fraud. Don't fall in trap.

charging propalam