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Hi,
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Regards,
Team Nokia India
Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have someone from the team connect with you. Please mention your name on subject and add your contact in the mail. Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India
I have a purchased a set Nokia Lumia 610 on 6 months back vide IMEI No : [protected].
This set is not working so i deposit the same with Nokia Care Center MAA Communication 13, Shankar vihar Opp. Metro Pillar No 72, Vikas Marg, Delhi 110092, Tel No : 43019911 Email : [protected]@nokiacareindia.com on 19/10/2013 vide Job Sheet No 8119. But they are failed to keep their promises to make it correct every time they gave new dates till date the set is with them and told me it will take another week. Kindly look into my complaint.
With Warm Regards
Abhay Gupta
Mob No : [protected]
Delhi
This set is not working so i deposit the same with Nokia Care Center MAA Communication 13, Shankar vihar Opp. Metro Pillar No 72, Vikas Marg, Delhi 110092, Tel No : 43019911 Email : [protected]@nokiacareindia.com on 19/10/2013 vide Job Sheet No 8119. But they are failed to keep their promises to make it correct every time they gave new dates till date the set is with them and told me it will take another week. Kindly look into my complaint.
With Warm Regards
Abhay Gupta
Mob No : [protected]
Delhi
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WE ARE SURPRISE TO INFORM YOU, WHAT WE CAME TO KNOW FROM YOUR SERVICE CENTER IN KOLKATA ( INDIA ) UNDER 37, SHAKESPEARE SARANI, KOLKATA : 700 017.
WE HAVE GIVEN OUR N 91 UNDER JOB SHEET NO [protected] TO THEM ON 16/01/2007.
MY CELL WAS GOT SWITCH OFF ON 15/01/07 AS THE BATTERY GOES DOWN IN THE EVE WHILE TALKING. WE TRIED TO RECHARGE THE BATTERY BUY NO INDICATION WAS FOUND ON THE SCREEN, I CHARGE THE BATTERY FROM OTHER NOKIA MOBILE AND TRIED TO RESTART THE CELL. BUT UNFORTUNATELY THE CELL NOT STARTED. THATS WHY I HAVE SEND TO THE SERVICE CENTER.
NOW, THE SERVICE CENTER SAYS THAT PHONE IS NOT REPAIRABLE, AS SOME FLUID HAS BEEN PASSED. I AM AT TOTAL SHOCK LISTEN TO HER. WHILE I USE THIS PERSONELLY AND I AM 1000% SURE NOTHING HAS BEEN SO. WHY YOUR PEOPLE ARE HARRASING LIKE THIS.
SECONDLY, IT IS JUST 13 MONTHS OF THE PURCHASE OF THE CELL @23000/- IN INDIAN RUPEE. I HAVE HEARD 1ST TIME IN MY LIFE THAT THINGS ARE NOT REPAIRABLE.
PL GO INTO THE DEPTH OF THE ,MATTER AND REVERT TO ME.
I CAN'T BEAR A LOSS OF RS.23000/- IN A YEAR.
PL REPLY
THANKS
AMIT DHELIA
[protected]