Nokia Care — Handset given for repair not returned for 4 months | |
I gave my nokia mobile handset to Nokia Care at bangalore on 10th Jan 2009 (Job sheet no:[protected] – 090110/67). I was provided 3 revised dates for picking up my mobile and all the three times i went and came back with the answer "it will take one more week time". When i went there for the fourth time was shocked to notice that the office was closed with a notice "Under renovation". The shop finally reopened after 2 months and when i enquired they didn't had any clue of my handset. They assured that they will call back within 1 week which did not happen as expected. I escalated the same to nokia care call centre on 22nd May. I was assured a call back on 26th May which did not happen. When i tried to reach the number, no one comes on line to handle my call. It has been 4 months since i handed over my handset to nokia for repair and am yet to get a status on my handset!!! Was this information helpful? | |
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Nokia 6233 — handset not returned as given for repair
I had purchased nokia 6233 5 months ago and it was under warrenty period and it shown me 3 different problems:-1. Sim registration failing handset spoiled my 5 sims( 2 bsnl and 3 airtel)
2. P.C. suit not working. it does not
3. softwares not supporting.
I visited nokia care at Mobile Clinic, Basant Chowk Near Dera Sat Kartar, Jalandhar, Punjab, India.on 15/dec./08 they told me that your handset will go for verification if it will be physically damage or wet or heated up, you will have to pay so you must confirm tomarrow. when i reached there next day handset was still not verified then i had visited them regularly for complete week. then they told me that your handset is sent to headquaters you visit us after 15 days when i called them on 06/jan./09. i was told to call on 9?jan./09. today when i called them for my hand set they asked me to call next thrusday. I had spend money on new phone to use them but am still not having handset with me nokia care executives are simply making fool of their customers.
certainly what he says is correct that we customers are facing a lot of problems after purchasing the nokia mobile phone. me own a nokia c5-03 which has service warranty for 6 months.. within 3 months the touch pad of my mobile became complaint and i went to two nokia cares(attingal and pattom) for replacement of the touch pad. i became so worried to hear the same monologues from the representatives that no touch pad is available. this is so disgusting and i don't know what to do now.. the service warranty of my mobile phone is at the end of its warranty.. what happened to nokia? Is they digging their own hole????
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Nokia — no return of handset in one month
dear sir/madam,i am ankur jain from nanauta[saharanpur].{u.p.}.i am a retailer and i have sold about 100-150 sets in a month.i have submit a handet nokia 5610d-1 in nokia care centre [raja trakers] saharanpur at 15 oct.2008.and this set is pending till now.in this set the fault was low network, mike.the imei no.of this set is [protected], and the job sheet no of this set is[protected].plz solve this problem or i have submit this problem cunsumer coart at 20/11/2008.plz contact me at [protected].