Nokia — damage my mobile under warranty

jignesh2110

from bardoli, Gujarat

Address:

Surat, Gujarat

Respected sir,
Myself jignesh j patel,from surat (Gujarat) and I had bought these mobile Nokia 5233.mobile had a problem of hang and finally it shut down.
Now when my mobile is under warranty that’s why I had submitted my two mobile in nokia service center at Navsari (Gujarat).at the time of submission receiver told me that this mobile direct transferred to delhi office.
After few days my two mobiles are coming with heating problem on processor IC. And company has void of warranty of that mobile.Whether my both mobiles are tempered by company’s technician.
Now company has blamed on me for unofficial heating on processor ic. All people know that when your mobile is under warranty then why should they go to local market to repairing with higher cost with compare to free service in nokia service center.
I had 20 times contacted to customer care regarding my complaint but they didn’t give me any single positive from their side. They are cheated me for their fault in processor IC heating.
All details are given below.
Name:jignesh j patel
Mob no:[protected]
Email:jignesh99.[protected]@gmail.com
Mobile 1: imei no:[protected]
Mobile 2: imei no:[protected]
Complaint no: 1-[protected]

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Comments

surendra

from Gurgaon, Haryana

Nokia — my mobile is under warranty

sir,
I m surendra from agra
my mobile N72 is under warranty and its keypad lights are not working properly.
when i went to nokia care center ,there they told me that it got moisture and cant be in warranty,
you have to spend 750/-Rs to repair ur mobile.
I want to repair it under warrranty
pls help me.

rahulsachdev

from Delhi, Delhi

Nokia — damaged mobile

sir,
my mobile couldn't read the memory card device i went to Nokia care and gave it for repair on 16 January on 3ed Feb i got my cell but it use to get switched off every second i went to Nokia care in bhubaneshwar because this problem was not present when the cell was with me , it was completely in working condition but after returning from Nokia care it got damaged and till then mobile is till date(29th march10) with them only. my warrant is getting over on 20 April. its a very bad experience when my mobile is with then from near 3 months. i want to claim for my price of cell and the amount of mental peace that has been lost. i have been travelling hours n hours to reach the center.the total claim i wanted to put forth is 52,800, bifurcation of it is rs 22,800 for the cost of cell phone and rest as damages towards my mental agony.

durgadasbinani

from Kolkata, West Bengal

Nokia — damage

i purchase a handset of nokia 7230 on dt. 25.07.2010.within two days l c d of the set damaged at the time of charging . I went to nokia service centre. they asked me a charge of Rs.1125.00.I refuse to pay and asked for free of charge .they did not oblige me. now i ask the company, how low qwality of sets you are sellig,which damage within 2 days. Irequest the company to change my set.

Sunitanag

from Mumbai, Maharashtra

nokia cell phone — damage cell sold

Dear Sir,

I bought a Nokia cell phone frm one of the dealer of nokia located at ghatkopar bt he sold me damage cell and on request him to exchange the phone he is saying that is not our responsibility to exchange.

I bought it on Sunday i.s 13 th of march at around 9 pm in night and went home and after inserting sim card I found that cell is damage and I went back to him bt shop was close so very next day I went to the shop in morning and told him everything bt he was nt at all ready to here me.

Please look into matter and help me out.

Thanks & Regards
Sunita

akshay yadav111

from Chennai, Tamil Nadu

nokia 5233 — report of my damaged mobile

dear sir

my nokia mobile is under the warrienty but the service center do not agree to
repair my mobile my email ID is akshay.[protected]@gmail.com my phone number is
[protected] please help me sir