Nokia E7 — MISGUIDED ME FOR 49 DAYS

Address:

Amritsar, Punjab

Hello Sir,

I am Bikramjit Singh from AMRITSAR. I am using Nokia E-7 and N95-8gb , I Buy E7 cell on 16Oct 2011 with Rs. 25,499. Its an OSUM Gadget from Nokia. From Previous I have used N70,N72,N73,N95,N95-8gb, N97,lumia 710, 9300, E90 and More. My Family also Used Nokia. These all Mobile Phones were New Buy. I LOVE to Used SYMBIAN OS. That Why my First preference is nokia, then any other.My Cell Phones were Never faces a Major Problems, But there was a problem occur on 20July 2012 in my cell phone E7. On that day i was not in Home Town. Next day when i reached Home Town, I went to Nokia Care centre and tell them my story when and how it was Occurred. Then they deposit my Cell and give me 7-10days for Repairing my cell properly. My Cell Phone is under Guarantee. 21July 2012 was the date when i deposit my cell to nokia care centre.AND Till Now it is not REPAIRED.

I AM VERY FED UP AND DISAPPOINTED FROM NOKIA CARE CENTRE. After 10 days I go to Nokia care Centre and i requested to them , Is my Cell properly repaired or not ,they told me your cell is under processing so give us more time for repaired properly and told me came on next week .I waited whole week , then again i go to nokia care centre on next week,and they agian said still under processing [20 days were past from the date of depositing Cell] THEN AGAIN AND AGAIN THIS PROCESS REPEATED. Now I am very Sad, i went Nokia care centre about 8-12 Times. But always i return home with No Cell Phone.

They Said My Cell phone was damage internally, there fault is on Mother Board and can't be repaired. So we requesting to issue you a new E7. and your request is accepted. They dispatch a new E7. then they said not E7 by mistake the UPPER LEVEL Authority dispatch a N8 for you because there are no Availability of E7. i rejected this offer then next week they gave me another offer, when i go there and they said we have an option for you for NOKIA LUMIA 800.I again reject the offer, Because I Love SYMBIAN OS not MANGO OS, and request to them Please Issue me a NOKIA 808 Pure view. Remaining Price I will [NOKIA 808 PRICE - NOKIA E7 PRICE].


THEY MISGUIDED ME FOR 49 DAYS. THIS IS VERY SHAMEFUL. I WILL NEVER SUGGEST ANY BODY TO BUY NOKIA PRODUCT. REALLY I AM VERY DISAPPOINTED FROM YOU TO TRUSTING BLINDLY.

HOPE YOU TAKE ANY ACTION FOR THIS, REGARDING YOUR NOKIA CARE CENTRES.



PRODUCT INFORMATION AS BELOW-

Bikramjit Singh [[protected]@yahoo.in]
NOKIA E7 GREY COLOUR
Date of Purchase 16/10/11
[ IMEI ] Serial No.- [protected]
Nokia care centre R.S Tower Hall Gate, Amritsar [Punjab 143001]