Nokia N72 — Regarding Replacement of HandSet

Customer Name dr Job Sheet Status Closed - Sent to L3
Job Sheet No [protected]/080723/29 Date 23/Jul/2008
ASC Name Rama Electronics

To,
The Senior Manager,
Customer Care Department,
NOKIA
I purchased Nokia N72 from Photomax Gurudwara Road Gandhi Nagar Jammu on 30/07/2007 vide serial no-7513 under IMEI no [protected]. After a period of 6 months I noticed flickering in display. I immediately went to the Nokia Care Center Rama Electronics Talab Tillo Jammu and they advised me to replace the display but the display was out of stock and told me to come after one month as they will get the same from Chandigarh. On next month I again came to them and they replaced the same. But again flickering did not subside. I visited 5to 6 times in the period of next 4 to 5 months with the same complaints but it was all in vain .I lodged a written complaint to the same than they told me that they will send my hand set to Chandigarh. Under job sheet no[protected]/080723/29 dated 23/July 2008 they forwarded my handset to Chandigarh. On 14 of September o8 I got my set back without any improvement so I refused to take the set back and the hand set started hanging this time along with flickering display. They told me as flickering in the display was still in the hand set so they will again send it to Chandigarh for the replacement of the same .It is herby requested kindly replace my hand set at the earliest and you are requested to take this matter sreiously as iam being victimised for the last 7 months without any gain and moreover my gprs services were also paralysed due to yours handset and warranty period also got expired. I myself as a reputed doctor by profession wasted my valuable and precious time and faced lots of trouble after purchasing a handset from a reputed Company and from a authorized Nokia Priority Dealer
Dated- 18/09/2008
Thanking You,
Dr Rajesh Singh Bhau
General Physician & Clinical Pathologist
35-Ram Kutir Narwal Bala
Rajiv Nagar,
Jammu
Mobile No-[protected],
[protected]
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Nokia N72 — replacement of handset

I am a custumer of nokia n-72.My handset's IMEI no. is [protected].My handset is in guarrenty period at this time.My handset is repaired 4-5 times by locally service
centre, 3 times repaired by L6 service centre delhi but all the problems are asusual.i am tired mentally, physically,
economicaly from this handset.i am requesting you to change my handset and give me a new handset as early as possible.
otherwise i would take legal action againest your company.
I am a custumer of nokia n-72.My handset's IMEI no. is [protected].My handset is in guarrenty period at this time.My handset is repaired 4-5 times by locally service
centre, 3 times repaired by L6 service centre delhi but all the problems are asusual.i am tired mentally, physically,
economicaly from this handset.i am requesting you to change my handset and give me a new handset as early as possible.
otherwise i would take legal action againest your company.
I am a custumer of nokia n-72.My handset's IMEI no. is [protected].My handset is in guarrenty period at this time.My handset is repaired 4-5 times by locally service
centre, 3 times repaired by L6 service centre delhi but all the problems are asusual.i am tired mentally, physically,
economicaly from this handset.i am requesting you to change my handset and give me a new handset as early as possible.
otherwise i would take legal action againest your company.

NOKIA,N-72 — regarding replacement of N-72 handset

nokia india Ltd.,
I have deposited the N72 -5 BLACK model at MOBILE clinic, shop no 4, green mart complex model town (JALANDHAR)PUNJAB on 21th, JAN, 2009 at15:51 against the Job Sheet No.[protected]/090121/39 and the IMEI Number of my hanset is [protected] for replacement.My handset doesnot show the display and got dead automatically. After every week i got fake promises from nokia care centre, MODEL TOWN (JALANDHAR)PUNJAB for about my handset but still i have not received any handset.Acc to jobseet status at www.namscareonline.com shows our hand set is ready for collection, but when we go to shop they told us that hand set is not received yet, they don't give us any positive response Plz. do something for the same handset otherwise i will go for legal action . please don't take it lightly.

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