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Nokia N73-1 — POOR SERVICING OF MY N73 M
i have purchased n73 music edition set and it is under the warranty period .my imei no is [protected].Recently i got some problem in my handset regarding camera settings and i rushed to nokia care of 26/2, HINDUSTHAN PARK, NEAR HINDUSTHAN PARK FIRE BRIGADE, GARIAHAT BRANCH KOLKATA-700029 for the repairing .they assured me that my set will be ok and they have to send the set to chennai(as they told its nokia headquarter).so i enquired about my phone whether it has been repaired or not .so after 20 days i got my mobile set back.the main problem is that still now the camera problem remains in the mobile in addition to this some icon was also missing .camera flashing was the problem.search icon was also not found.so again they told me that the set will again go to the headquarter for repairing.
so its my question that if the set was in the headquarter? then why this kind of problem was shown???
if this will continue then the remaining period of the warranty of my handset will be in headquarter..it is also that if i call in the nokia care service center of the gariahat they DONT BOTHER TO PICK THE CALL INSTEAD GIVES EXCUSE.
MY JOBSHEET NO:[protected]/080827/57
My n73 ph serviced twice, once in hasan and second time in mysore. in both time they told water damged and chareged 1400rs each time, and told me joystick is replaced by originals, but with in 6monthe my phone already gives the problem, pl give me orginal and real time service from ur service centre, one from mysore, karanataka india.
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Nokia N73-1 — Technical complaint
I have purchased a Nokia N73-1 Mobile Phone form Roorkee product code is 0543843 in September 2007.Since purchasing it is giving a trouble in use, it has been submitted 06 times in nokia customer care Tunni telecom in civil line roorkee, 03 times for various problems and last three times for repeat job (data cable and hands free kit is not connecting with the set).
Details of job sheets are as follows:-
[protected]/080130/42 of dated 30 th Jan.2008
[protected]/080209/2 of dated 09th Feb..2008
[protected]/080425/9 of dated 25th Mar. 2008
[protected]/080617/7 of dated 17th Jun..2008
[protected]/080712/3 of dated 12th Jul.2008
[protected]/080808/40 of dated 08th Aug..2008
Till now it is under customer care unit, when i search the status of my set on namscareonline.com site it shows match not found, Please help me to resolve my problem, and suggest what should i do.
Sharad Kumar Verma
Mob. [protected]