Nokia India Complaints & Reviews

name- vepuri kumarshankar I lost my mobile model nokia 5300 Xpress Music on dated[protected] and took by someone and switched off . i want you to find it so that as soon as possible Because with that phone my life was linked soo many precious contacts are feeded in that mobile here are my details below thanking you
name - vepuri kumarshankar
last used no.- [protected]
model nokia 5300 Xpress Music (Red)
imei no.-[protected]
contact no.- [protected]
correspondence address- Kalpa Bhatta Chowk, Noonmati, Guwahati- 781020. Assam
email address- [protected]@yahoo.com
lost date[protected]

Phone switches off automatically sometimes........
Java files are sometimes working and at other time not working......

Dear Sir,
I lost my mobile phone today (25/11/2009) at Kolkata. I've blocked my sim with the help of Vodafone, but I want to stop the service of my handset with the help of IMEI no. My mobile phone detail is as below :
Name -- Susmita Sarkar
E-mail Address -- [protected]@yahoo.co.in
Lost Mobile no -- [protected]
EMEI No. -- [protected]
Missing Date -- 25/11/2009
Last used mobile no. -- [protected]
I will be grateful if you just close or stop the function of abovementioned mobile handset to get rid of my tension for any type of mal-practice by that handset. I will be thankful if you just give a reply as your convenient time.

Thanking you Susmita Sarkar




Thanking you

I bought a Nokia E51 Mobile Phone from Car Phone Warehouse in Blackrock, Co. Dublin, Ireland in May 2009. Two weeks after buying the phone it started giving problems. I brought it back to the shop.The phone kept hopping to different applications and occasionally I would get no response when I would press a key. The man there took out the battery. He said this will reset it and that it will be OK. A few days later I had another problem. I was getting no response when pressing keys 3 and 6. I brought the phone back. The gentleman in the shop said the buttons had popped out and he pressed it back in.
The original problem kept reoccurring. I would take out the battery and reset it myself and it would be ok again for another while.
I was hiking in Donegal in September and I found myself in a situation where I needed to make an urgent telephone call. The phone would not work as I was getting no response from any of the keys. Taking out the battery and resetting it did not solve the problem. I again brought the phone back to Carphone Warehouse, Blackrock. The gentleman there tried to convince me that it was a network problem and I had difficulty convincing him that it was a problem with the phone. He said he would send it for repairs and that it would take 2 to 3 weeks.. He could not give me a replacement phone whilst in for repairs. I brought it to the repair centre myself and had it back within a few hours.They told me it was a software problem. However the same problem recurred again after a few weeks. I again brought it back to carphone warehouse where again the gentleman there tried to convince me that it was a network problem. At this stage I wasn't able to even send text messages.
I asked that the phone be replaced. He said he could not replace the phone as it had to be in for repairs 3 times before he could do so. He also had not recorded my previous faults which I had brought to the shop on his computer system. I got onto carphone warehouse helpdesk and got no satisfaction there. I brought the phone into Carphone Warehouse, Grafton St. where I met a very helpful Manager. He said all he could do, as it was company policy, was send it back again for repairs. This will now be the third time that the phone has been in for repairs. He said it may take 3 weeks but he was able to give me a replacement phone.
The service I have been getting from Carphone Warehouse has been deplorable. I have wasted several hours going and it this stage I feel I can't trust my phone when I get it back.

My Nokia N70 had problems with the Keypad, some of the keys where not working. So I visited Nokia Care Centre Near Shankar Seth Road, Pune. The lady took note of the problems and handed over the mobile in the repair section. After 50 minutes I enquired with her, then she told me that it will take time to check as they do not have the required part. She asked me to keep the mobile with them. The next day they gave a call saying that the mobile need to be formatted. I told them, if the problem can be solved they can do it.
Same day i visited the Nokia Care Centre at the closing hours. First they refused to give the mobile, then they told me that it is non-repairable. I took my mobile back. Later I realised that the Ringer volume was very low and I was not able to hear any sound. Next day I visited them again. Then after 2 hrs of wait they repaired it. I am sure that they have replaced the original part of my mobile was replaced and duplicate part has been place. the people working in this Nokia Care Center are CHOORS. I would like to file a complaint against them. The Center is located at Shankar Seth Road, Near Dhobi Ghat, Pune.

I hope some action will be taken, if possible.

Res sir/mam
This is naresh gupta. subscriber of Nokian73. I have been using nokia set about onr year..
now i m facing battery backup problem for last one month. i though it is not working baceuse of battery.. now tell me .. I went to customer care . they said to me there is no peoblem... but still i have this problem.

Sir,
i rahul patil staying in akola had purchased a nokia handset i.e nokia 6303 classic, EMI number is [protected] in september month, it hs been 3 months since i hv purchased the handset.my problem is that my phone memory is very poor,,hardly 150 sms can be stored and i am not able to browse net too.
i gave my set to nokia care in akola i.e MIDAS COMPUTER & STATIONARY on 21st Nov.2009 my jobsheet number is 091118/44, and i have done complaint also my complaint number is [protected].from 2 months myn handset is been being taken 2 nokia care for the same problem but yet it has not been solved.tell me why have you opened nokia care then better shut done your company if you cant solve the customers problem at once.
I have spended my 8,000/- for myself not for nokia care, more then me my handset has been used by nokia care, coz i have to gv my handset after every 15days for the same problem. tell me how could i trust on nokia products any more.
More over when we call nokia customer care they dnt give us any detail about our phone condition. what the hell is this.why have you opened customer care then.
Now the only option is either i want my cell to be replaced with a new one, or i want my money i.e 8,000/- back else i will have to take further action.

Hi, I am Deepankar.

I bought a Nokia 5800 XpressMusic phone back in April, 2009. After a short time I started experiencing problems with my original mmc. The phone's screen will go dead in stand by mode while it worked perfectly inside the menu items. My phone's screen got replaced the first time I took it for repair but the problem with the screen resurfaced after a few days.

The second time I insisted that my mmc be replaced. Now more than 2 months have passed and I have been without a mmc. The best part is when I call them and if I do not get hold of the right person the standard reply is that my card is ready and that I can collect anytime. I was once duped into believing that and I went like a fool to collect my card. I have been careful ever since. When I brought to their notice that I had been asked to collect it, they responded that the staff is new and inexperienced. I receive exactly opposite responses from the same office depending on whom I am talking to.

Today, I was told by the only responsible person there Supriya, that I should have taken another invoice for the card and it was my mistake like I know which one's to take and what not. Great, if I had known all that why would have I had gone through all the trouble.

The Nokia Care line is also a joke. They will seem very helpful at first but when it comes to resolving the complain I don't feel they can do anything. It took them 20 days to resolve my complain after I contacted them and more than 2 months 10 days in total.

Please be careful when visiting EDGE COM in Bangalore for repair and do it at your own risk. Also be prepared to wait for ages.

i lost my mobil phone model nokia 2323c. IMEI NO: [protected]
contact plz [protected], vnoo.[protected]@gmail.com

My postpaid mobile number is [protected]. Frequently I have problems with network in sending messages. Messages not delivered or repeat messages sent. Also My call gets hanged while talking. Please attend to this repeat problems that makes me dissatisfied with the support. I am holding bsnl connection for last three years and do not have any other mobile connections. Kindly do the needful. Complain number: CH[protected] dated 25.11.09.

Thanks.

K.Ulaganathan

Dear Sir,

I have lost my mobile having following details.

Nokia-3110
IMEI-[protected]
Battery-62975
Mobile Number-+91 [protected]


Kindly help us for retriving above mobile.

Dear sir,

Today morning I lost my mobile, please help me find it.

Go through the below datails…

Name: Dayaker reddy yasa
Address: plot no :523, rock town, near janapriya colony, l.b.nagar, hyd,a.p – 500 068
Phone model: E50
Make:nokia
Last used No.: [protected], [protected]
E-mail for communication:[protected]@yahoo.com
Missed date:25/11/2009
IMEI No.: 351895/01/302420/1

Mobile number : [protected]
Operator : airtel

[protected][protected][protected][protected][protected][protected][protected]-
optional information....

NOKIA E 50 PHONE DETAILS

CODE:0544637
IMEI : 351895/01/302420/1
FCC ID: PDNRM-170
IC:661R-RM170
TYPE:RM-170

[protected] – NUMBER SIM NUMBER[protected] 18100 H 3

Dear Sir,

I'll like to bring to your notice that i had given my Nokia N-70 Music edition for Virus repair n software update on 29/08/2009 at Nokia Care, Rohini for the !st time.

But my handset was not repaired and was given back a few days later and now it didn't even start up and the display was lost.

Later, I came to know that my handset was tampered with and the original IC and Motherboard were replaced with non working one's.

Later I handed the set to Nokia care - Tilak nagar, They returned it back saying the set is not repairable.

Kindly look into the matter as it has caused a lot of trouble for me.

I didn't expect this from such a reputed company like yours.

Waiting for your early response

Regards,

Vaibhav Rao

sir ,
i purchased a nokia 7610 supernova mobile on 23/10/09 whose imei no =[protected] .and is still in its warranty period.
The mobile was ok till one month but it had slider problems later ... there was a big gap between the slider and phone and the display also was a sort of diffrent it looked concave which normal previously .
i went and enquired about this in madurai . There the service engineer never even looked at it properly and said it cannot be repaired and there was no warranty for display. and he said that he never saw any problem there . how is this possible sir i purchased this mobile with my hard earned money working day and night ... and things are very hard now ... i should have gone for lower version ...but i thought ok let me try once for a good mobile and now iam held up .....
please help me sir ... i spent so much onthis mobile and it not working properly and in the nokia care the employees are not even responding properly ... please suggest me some idea sir these things should not happen in india .the customer is not at all respected ...

i am jagdish thakker from mumbai

now i have problem from nokia care mulund mumbai i am having nokia e 90 last month due to mike of same handset was not working i given to repair i received after 8 days n they charge me 2100 rupees i checked mike was working properly n data was intact but at night i seen that inner button light was not working and speaker ( when we open ) was not working i went to same nokia care mulund they reply we can not help you have to check properly now if you want to repair you have to pay rs 3900 i shocked i decided to go to consumer court but before move to consumer court i wish to take your advise if you can help me then ok or what to do please guide me in this matter emei number of my phone is [protected] n my mobile number is [protected] thanks
regards

jagdish

respected sir, i purchased nokia6300 from mercurry electronics.113 shankar road market. newdelhi-110060 on 10/05/2009. its IMEI no[protected]. after 3 month it depositted to nokia care centre namami enterprise,22 office lane agartala, tripura. due to non functioning of its camera/video. job sheet no.32278, dtd.25/08/2009 code-0572716. after prolong period when the set return back at agartala. they could not handed over as it had no tower. again they issue jobsheet no.34356 dtd.16/x/2009. but again after months it return back at agartala even they could not handed over me as till it has no tower. what a fun is creating to me by nokia care as a reputted mobile company , iam very much dpressed and astonished.
so i beg to request you to do the needful and issue necessery order to nokia care agartala for instant issue of a new handset to me.
I hope you may kindly realise my pain and oblige there by.

Dear Sir,
I had purchased one NOKIA 5800 bearing serial no.[protected] on 12/03/3009 for a sum of Rs. 19000/- from M/s Janata Stores, P-166/1 CIT Sheme VII M Kolkata-700056.
The set is under warranty for one year and battery for 6 months.

After a couple of month use the set stated giving trouble & on 10/10/2009 I took the set to your service center namely M/s Crazy Infovision, Golaghata Road, VIP Tower, Kolkata-700048, and it was diagnosed that the backup battery was empty. They kept the battery with them & delivered the same to me after two days stating that the battery was working. In good faith I brought the battery back & fitted it to my set but to my utter surprise I found that the set was not working.

Then I took the hand set to your service center M/s Tele Solutions, DN-1, Sector-V salt lake Kolkata -700091, on 06/11/2009. They kept the set with them for repair & asked me to take me the set after two days. I took delivery of the set after two days but I found that the handset was still not working. Then they had further kept the set with them & asked me to enquire after fifteen days – I WONDER WHY THEN THEY HANDED OVDER THE SET TO ME ON THE 2ND DAY AFTER MY TAKING THE SET TO THEM??

I have been working in a renowned service provider company & we always recommend NOKIA sets to our customers & I am shocked to have received such reciprocity from no less a company than NOKIA itself.

I would seek your intervention in the matter & to ensure that I get back the value for what I had spent for a costly set. Would you please ensure that I get back my set absolutely trouble free or a replacement by a new set failing which I shall be constrained to take up the matter with an appropriate forum at your cost & responsibility apart from throwing the issue before the press as its 18 days and the service center person is saying it will take another 10 days time. How long should I wait?????


Thanking you

Nandita Bhattacharyya
[protected]

Dear Sir,

Two months ago i submitted my nokia N-73 set at your nokia care centre at allahabad to get repaired.I was provided with a job sheet number[protected]/09/009/79 for further proceedings.

It has been now two moths since then and i am not getting my phone back. The Nokia care people at allahabad centre are now refusing to return my phone back because they have lost it.

If i will not get my phone back within a week i wil be bound to go to Consumer Forum to lodge a complain.

Hope you will pay attention to my case and take proper action.

Regards,
Vinay Mishra,Allahabad
Ph.[protected]

sir after so many problems i regesterd my nokia mobile complaint on your website but after one month there is no response from nokia company. i know nokia is world fame company but..............
i buy a nokia mob last year on 8/5/8 from Shivam telecom,22civil line, near prakesh hotel roorkee uttrakhand. but after one month i found that my mobile was not working properly .so take it to shopkeeper but he was not respond well.then i went to nokia care at roorkee they could not do nothing . i went here and there in this period no one respond me well . i know the warranty has gone but it is not my fault. what i do ....... please suggest me soon.i am a senior citizen of this country
thank you
abhilasha sharma
D/O sita ram sharma
465 new adarsh nagar
roorkee-247667

Hi,
This is imran ahmad I am writing this mail on behalf of my my friend . Munna lal . I have purchased one Nokia 2626 on 16th aug 2009 from kanpur. I believe on nokia blindly with their services and robustness. But just after one month, the hedset started giving troubles. Its was not working properly and gradually it stoped working. I approach to the nearest service center that is at Nokia care, shop no UGA 12 Somdutt plaza Kanpur on 12/10/2009. against job order no. 346_504886

Till date (i.e. around after a 45 days) neither I got my headset back nor I got any satisfactory answer from service center. Several time I called there but they did not receive my call, I am not at all expect this type of services in current totally service oriented era. Being a word class company please look into the matter. And do the needful as early as possible. So that I can remain my faith in your company.

Regards
imran ahmad
On behalf of Munna lal
[protected]-