Nokia India Complaints & Reviews

Respected ,
SirMadam ,
I m P.S . Mohamed Kani I have purchase new nokia handset 5030 on 09.11.09 but that mobile given problem with in 2 days on purchace date so I submit mobile nokia service centre more than 3 to 4 times but I facing that same problem again and again ( I m Student Of H.S.C Board I facing problem I not getting time to study When I give mobile for repair that service centere take more than 15 days but not at all solve my problem) Nokia service center people not giving proper resolution for problems & not given proper response . i atleast use the mobile only 3 to 4 days but i given more days kept mobile with them self to repair



Nokia Service Center Details
Today Telecom 910 Padmavathi Darshan, Opp depak cinema , N.M joshi Marg Mumbai 400014

Product Details
ESN EMI No : [protected]
Product Code : 0578483
Model Name : Nokia 5030
Warranty Reference No :APAINY[protected]
Major Symtom :Power..Phone Locks up,Not responding& hangs mobile

I receice a msg that I won money. is it true

----- Forwarded Message ----ercare.[protected]@nokia.com
From: dimpy kalra <[protected]@
yahoo.co.in>
To: customSent: Wed, 23 December, 2009 4:54:10 PM
Subject: Re: matter of shame........dont [censored] peoples hard earn money


sir
this is my last and finle mail to you .because i am not getting any responce from your side
i will wait for next 48 hours . if you people wont send any reply then i will go to consummer court
agenst your monopoly.you are not connecting people you are looting hard earning money of poor
janta of this india nation.you are cheating to all people of this nation by making fool to all o[censored]s
in 6303 classis you told in yours brossers that this is 3 megapixle camera but i can prove that
in this phone camera is not worth 1.2 megapixle
immedeatly stop produttion of this bloody camera or be ready to move to honerable court
send me reply as soon as possible.
thanks
paramjit kalra
[protected]




[protected][protected][protected][protected]
From: dimpy kalra <[protected]@yahoo.co.in>
To: customercare.[protected]@nokia.com
Sent: Tue, 22 December, 2009 5:26:29 PM
Subject: Re: matter of shame.............. shame..............shame..........????????







[protected][protected][protected][protected]
From: dimpy kalra <[protected]@yahoo.co.in>
To: customercare.[protected]@nokia.com
Sent: Tue, 22 December, 2009 5:25:55 PM
Subject: Fw: matter of shame.............. shame..............shame..........????????






----- Forwarded Message ----
From: dimpy kalra <[protected]@yahoo.co.in>
To: customercare.[protected]@nokia.com
Sent: Tue, 22 December, 2009 5:25:16 PM
Subject: Fw: matter of shame.............. shame..............shame..........????????


SIR,
today on dated 22.12.2009 I called on nokia care at 2.30 pm regaarding my phone status
Mr. deepak (attandant)called me at center he gave me my phone back in the same position
telling me that they are anable to fix my problem as they told that this is the company responsibility or fault
so we can not repair this do whatever you want...manager Mr. Hemant Arora told me so...if you want me to be with your company in future please fix my problem otherwise I will be not yout client in future
Thanks hoping to get a favourable response
yours sincerely

Paramjit Kalra



----- Forwarded Message ----
From: dimpy kalra <[protected]@yahoo.co.in>
To: customercare.[protected]@nokia.com
Sent: Wed, 9 December, 2009 5:22:42 PM
Subject: Re: matter of shame.............. shame..............shame..........????????


check this mail and reply as soon as possible




[protected][protected][protected][protected]
From: dimpy kalra <[protected]@yahoo.co.in>
To: customercare.[protected]@nokia.com
Sent: Tue, 8 December, 2009 5:23:09 PM
Subject: matter of shame.............. shame..............shame..........????????


sir/madam
I paramjit kalra r/o 573 pocket no 1 , paschimpuri new delhi 110063, my telephone no is [protected],
I am 10 years old customer of NOKIA products as well as AIR TEL. my this no is 10 years old , during this period I have purchased almost 7 nokia phones my last phone was N72,on dated 1st. Dec.2009 I purchased NOKIA 6303 CLASSIC with 3.2 mega pixel camera as company promissed but I was surprise to find that the camers which was in ohone not more than 1.3 mp. on 2nd. Dec. Iwent to NOKIA care centre patel ngr branch to comlaint about this the gentle man Mr. Deepak got my phone and told me that he has upgrated the soft ware but the problem still in the pbone even display of the color is not perfect.
Today I went again to centre I told them the same problem consist they told that they have fixed the problem but nothing happened they made me fool sayig that Ishould leave the phone with them for 2-3
weeks time which is not possible my job sheet no. is162 patel ngr. new delhi.Kindly do the need full to replace it or fix it properly so iIcould carryon as youe client .
MY ALT. NO. [protected] // [protected]
THANKIG YOU
YOURS SINCERELY
PARAMJIT KALRA


[protected][protected][protected][protected]
The INTERNET now has a personality. YOURS! See your Yahoo! Homepage.

Dear sir,
my brother bought a nokia n96 mobile from saudi arabia,now this was useing in kuwait me now i have facing a problem ,that my mobile is showing a message start-up failed contact retailer,what can i do sir please give me a reply .

purchase date:23/05/2009
N96 black.
IMEI:[protected].
TYPE:RM-247
FCC ID:QEYRM-247
354863/02/529311/2
WLAN:002FC3A7248
MADE IN FINLAND
CODE:0546858.

yours faithfully.
sivakumar,kuwait
mob:+[protected].

Myself Esha Sharma from Ghaziabad, UP, i have lost or somebody have stolen my nokia 7210 supernova mobile number [protected] as on 25/12/2009 around 11:30 a.m.,my phone's IMEI no. is [protected], Please suggest me the way for finding my phone and if it is not possible to find the phone how to block it so that even theif can't enjoy with my phone.

Waiting for your reply

Thanks

Esha Sharma
[protected]@gmail.com
[protected]

Hi,
This is Arjun C from Noida. I bought a new Nokia 6303 classic recently, But while installing Opera mini error is coming like Failed to connect to the internet, Please contact to the service provider. I contacted service provider , They told to contact Nokia gallery. Please help me

Sir I purchased nokia 3110c on 9th jan 2009, from then i must have visited nokia care center 4-5 times regarding by firmware issue,I told them why are they not providing better firmware for this model. Everytime they reinstall n give the firmware it works fine but within few days it again goes corrupt and music file not found, bluetooth problem occurs etc. I m fed up of all this. Please provide me with some solution.

Dear Forum Members,
I have just purchased a NOKIA E72 on 17/12/09. On the set top it is mentioned that i will get 100MB of free internet download each month for three months. here is the offer, printed on cover box of nokia e72 handset.
'Airtel offers 100 MB/month internet browsing free for 3 months with select handsets.
If you want to get this offer send SMS 'My Data' to 543210 from your handset. 100MB free data download per month will be credited in customer's account within 24 hrs of receiving the SMS. Please note that this offer is available only for Airtel subscribers who own the following handsets. This offer is valid from October 2009 to December 2009 and customer will be charged at 30paise/50KB forpost free MB usage.". I received confirmatory activation message from airtel. But as I went onto browse i am being charged for web surfing. I have tried talking to airtel customer care and nokia customer care. Airtel CC care siad they didnt know that such offer exists at all. Nokia customer care didnot receive any of my calls at all. I am registered customer of NOKIA with my mail ID: [protected]@yahoo.com. Please help.

i have bought new nokia 5130. after buying, i tried to activate gprs on mobile, i was not getting from airtel. then i called custmer care , they told that your hand set is not gprs supportable, our system getting that your IMEI no is not supportable.then they provide me manual setting of nokia 5130 . after that, i could not get homepage setting in config. setting . so please solve my problem my nokia 5130 IMEI no is [protected]. please contact me on this no [protected]




your dear custmer
yagya kumar dixena

Dear Sir,

Non-performance of Nokia Mobile Phone 7210 Supernova
Nokia 7210 Supernova purchased at Siliguri from Mobile Tel – Item:002J3F2 – IMEI:[protected]


I purchased the above mentioned Mobile handset from Nokia authorized seller Mobile Tel, Sevoke Road, Siliguri in the month of June 2009. The handset worked for about two months well and thereafter stopped working. It suddenly went dead. The handset was taken to Nokia authorized service center in Bangalore and they said due to virus problem the set stopped working. They claimed to have set it right and few days after again it went dead. This time they gave no reason and returned the set after few days. When we enquired about the recurrence of this problem they assured us that it would work all right. Again the same problem occurred after two weeks. They said they would send the handset to Gurgaon and get it serviced and if it doesn’t work all right they will replace the same. On 12th December the handset went dead. My daughter took up the matter with your call center and communicated via email. They assured her to give the set to the Nokia service center near her college. The hand set was returned two days ago. Though it worked for while, it went dead again. We are really frustrated because, this handset is given to our daughter who is studying in Bangalore and it is necessary for us to keep in touch with her regularly.

We request you to please look into this matter and arrange to give us a new working handset without any problems. We trust that a company of your repute with customer case as one of the main service will treat this as a serious matter and come out with a permanent solution.

Thanking you,


Yours truly,


[R. Raghu]

Hello,
I received a sms some days ago where my mobile number has won the sum of £500,000.00 GBP.
I need to know if all of this is true?
But, if this is true why should I pay a delivery fee before receiving the cheque of my winning prize?
Why don't you proceed through my bank account?
Sorry but I am very skeptic about all this situation. I have no money to pay but I would be very happy to receive this prize.
Sincerely,
Ornela Gega

Hello,
I lost my Nokia n73 music cell, please block my cell to avoid misuse, following are the details about my cell.
Model No: Nokia n73 music
IMEI - [protected]
Bill No: SI/4034
Purchase on 19/01/2009

Hello Sir/Ma'am,

I am VIKRAM S from BANGALORE. I purchased Nokia 1650 on 24/07/2008 and the IMEI No. [protected] my handset suddenly turned off on 20/NOV/2009.

I thought low battery & I charged for 2 to 3 hrs but my set was not turning on. There was no problem from my side & since the warranty is lapsed they are charging heavily from the Nokia customer care in order to repair the same. I am not ready to pay anything, since i didn't do anything. If i don't get a proper response from you people i would courier the phone to the head office & let it be a gift to you all.

I am expecting a positive response from you. Please contact me on this number : [protected].

Thank you,
Vikram S.

I have purchesed a nokia 7210 from nokia prioroty shope after six month set was given maney problems like total dead, some time very slow, some time sim card not supported. set was already send to delhi through nokia care, after one month i have received my set with working condition. after three four day same problem has showing. once again given to our nokia care on 18.12.09. they solve that problems on same day. Next day same problem , sim card not suppoted. once again today i have given my set to our local nokia care (berhampore, murshidabad, W.B.). please look after the matter seriously. and solve the problems as early as possable. If possable replace the hand set. my warranty valid upto 19.03.2010.

I purchased the most unfortunate Nokia 6303 Classic on[protected]:10 hours. I mailed them on 3-11-09 by 11:00 hrs stating that the sound produced by the alarm function is very low.

When we buy a phone all that is shown or tested is the sound from the media player which i found to be good enough. How on earth would one expect that the alarm would produce a very low sound in comparison to the media player sound? Is this not misleading public.

Whilst I mentioned in my mail that i do not mind continuing to use the set if they can rectify this 'defect' I also said that alternatively I can purchase a better Nokia phone with the price adjusted.

I managed to deposit the phone at the Nokia care center after debating with the care center people who insist that this reduced sound is a feature!!! The phone returned after a 2 week trip to Delhi with no change.

Now I would say that NOKIA fix the sound or return my money. I mailed to Rajeev Suri (CEO of NSN) and also Ashish Chowdhary(Service head) with no results.

I had recently bought a new Nokia phone. It has been stolen while boarding a train.
I requested Nokia Care to block the phone so rthat no one can use the phone in future, despite of any help they asked me to purchase a new phone. Kindly look into this matter and kindly block my cell phone and if possible help me get my mobile back.
Regards,
Bhumesh V. B.
[protected]
[protected]@yahoo.co.in

I am sharing my experience with Nokia Care Agra
I bought a Nokia N79 handset 4 months ago. After 3 mnths of purchase my (1,5 no.) keys were not working.
They examined the phone & just after 5 mins told there was hardware problem and asked me to collect it after 15 days.(This irritated me) . After 11 days they called me up and said to collect a new phone as my phone could not be repaired. I was excited to collect the new phone. When I went thr they gave me an old phone with scratches all over the keypad and screen. this made me angry and I shouted at the lady for cheating me. (my original phone didn't had any scratch) . I didnt accept the phone. They told they will never give a brand new phone as it was against company policy. I asked them to give my old phone body with new hardware. Which they told cant be done. i waited for more 15 days to collect another phone .This time its condition was better. So with no options left I collected this phone with a new IMEI number. Moreover, they changed my Xpress-on Cover with another one. Now I have 2 back cover of the same color. all apps were deleted. No wavesecure, no full version n gage games, oxford, theme diy etc. Well these can be dloaded but the game cant be made full version with the activation code that I got at the time of purchasing.
More twist is that my GPRS was not working(mind it i am a hardcore net user) there was some problem . so i again went to N care. They resolved it but now my keypad unlock button at the top is not working.
Above all NOKIA ALSO SUCKS


CAN nokia authorities answer these questions.

1) What will u do to a phone 1 month old. If it cant be repaired . Will u give an old second hand phone to its user.

2) will nokia activate services like nokia maps,ngage subscription again. Becoz after s/w change the subscription goes.

3)Why will nokia not install all its pre installed 3rd party software.

Big boss these are small and acceptable things which a leader company like NOKIA can think to implement.

give me puk code

sir i am a user of bsnl mobile no [protected]. one month ago i unknowlingly subscribed wap service"hot model of the day"from bsnl gprs services.i got a message from 58888 to unsubcribe service they sent a url http://203.199.70.160/site/t.jsp?i=743 but this url not open on my phone.so i can not unsubscribe this service i want to unsubscribe this wap service. so please unsubscribe this wap service on my mobile.
thanks

SIR
I LOSS MY MOBILE BY THEFT FROM MY HOME AND WITHIN 2 HOURS I DID NOT GET IT.The IMEI number of Nokia-7210 Supernova hand set's is [protected].Please help me to trace this handset.
My phone no is [protected] and these Sim card is Insert in the Handset. If you want to contect me, my other contect no. in [protected] or +91 [protected] and email address is [protected]@gmail.com.

Hemant Lalwani
Neemuch M.P.
your thankfull