[Resolved]  Nokia N79 — hang problem

hi i am raghav sharma from amritsar i have bought nokia's new handset model no n79 in 20, 000rs in jan 19/01/09 and in the feb month i got its hanging problem i go to nokia care they siad its software problem after few hour they call me and said my mobile is ok and sait to carry .i go to there and carry it was working perfectly that time so i was satisfied but again my handset gone bad when i was at mumbai tour it was 19th whne my handset stop working and start hang again i found nokia care there at mumbai lower parel i give my mobile there on 20th evening and they said me to come on 21st so i did the same . they said come b4 call to us they said al number written on jobsheet but that all numbers are fake i try many time from my mobile all are not available . next day when i reach my mobile was ok as they told i was in hurry so i not confirm that its work or not when i put sim it was working but after few mins its again get hanged that moment i cant go back to nokia because i have my reservation on 22nd and which time i reach my hotel i cant reach back to nokia back again on time so i decided to go delhi and think i will give my mobile there to nokia care. i reach delhi late almost 3pm at my aunt's home and i was tired coz of long travel of train so i go to sleep and next day on 24th i go to nokia care at laxni nagar they said its software problem and come tomorrow we will make it fix when i reach next there and recieve my mobile back it was having the same problem they said leave the phone we will send it to head office if i leave there than i have to carry back from them so i said i am going back to my home on 29 th i will submit there they said as u like i recieve my handset in more bad condition there were lots of scratch on panel and the one switch o[censored]nlock and lock of keypad was not working i have no choice so i carry my handset from delhi nokia care in bad condition and write on there jobsheet that i am not satified . i back to amritsar on 29th april at late night so i give my mobile on next day on 30th april they said its just software problem i tell my all problem what i face from last 12days they said me to come at evening it will be ok . so i go there at evening they said its ok but as i put my sim its again gone hang i show them they said its major problem and they send to nokia head office and said ur mobile will be ok in 10days they said me to come on 10th but i go to 11th they said my mobile still not ok they said as it will be back we will call you to recieve . i am using someone's mobile from many days i am having many problems . i use mobile 4 my business to i am getting lost in my business because i cant use my number properly some time i have to return that mobile which i borrow from friend . on 11th nokia care said we will give u stand by mobile come at evening i go there but they said their boss is not there and thats why they cant issue standby mobile they said me to come next dat at noon time i go there they again said their boss is not here and come at evening . i think they were making me fool . so i said i wont any mobile give my mobile back soon they not said anything. i feel that time like a begger because after spending 20000 rupees i ask them for mobile again and again they are just have excuse t0 me . even they make my mobile ok i wont get back that mobile back i want replacement by nokia i know they had lots of experiment with my mobile and repaired many time and i wont back repaired handset

raghav sharma
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