[Resolved] Nokia N79 — phone hang in a keypad | |
22/01/2010 Dear Sir, I bought the Nokia N79 from nokia delaer at12OCT 2009 at nokiaDIVINE CELL phone but, the cell phone was getting hang and the keypad is not working switched off but every time they gave it back and said ur cell phone is ok , but now my cellphone again smae problem i have given at nokia divine cell phone on 16/01/2010.& JOB sheet no 272. but the have send to at delhi nokia customer care centre. Please do needful as soon as . Thanking you from Roheb R shah . Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
7 Comments | |
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Nokia N79 phone — Phone Hung even after i serviced it
Im totally disappointed with the Nokia service centre in Borivili (W) Opp Pantaloons. I gave my new phone N79 for servicing there and to my disappointed they doubled the problem. Im stranded cause firstly my data was wiped out and software re-installed. Whats the point???? Phone just doesnt come on. Frustrating. hi, u jus show them ur full full anger. and shout lik anything. i[censored] cant, accompany wit ur frnd and ask him to shout.. u tell them that " wat the hell is happening here, u people doubled the problem" and add "i want to see ur senior officials, always making me to walk to ur company". this method was done in motorola service center by a person. so the whole company cant speak and REPLACED the mobile. yes he got a REPLACEMENT form very soon and got a new one in same model.
Hello,
The N79 is a very buggy phone from the firmware to the hardware. I myself being an N79 customer can tell this. Listen my phone developed a blank screen problem. I took it to Nokia Care, they told me my warranty is void as there is liquid in my device. I was shocked as there has been no water spill to my phone. I took my phone back.
I sent a notice to Nokia head office about my issue requesting for replacement or i will sue them and will approach media. And after 4 days they replied and told they will replace my phone. The next day i was given a brand new sealed N79 from Nokia care. You can do the same.
The N79 is a very buggy phone from the firmware to the hardware. I myself being an N79 customer can tell this. Listen my phone developed a blank screen problem. I took it to Nokia Care, they told me my warranty is void as there is liquid in my device. I was shocked as there has been no water spill to my phone. I took my phone back.
I sent a notice to Nokia head office about my issue requesting for replacement or i will sue them and will approach media. And after 4 days they replied and told they will replace my phone. The next day i was given a brand new sealed N79 from Nokia care. You can do the same.
Dear All,
My N 79 mobile keypad hangs ans Navi wheel also not working.I asked ny brother go at Nokia Care at Lower Parel and check.They checked my mobile with Rs.150/-. And sadi that its a software issue, not hardware issue.SO they told after software update this problem will solve.But after updating software still kaeypad hangs.And navi wheel also not working.
The strange thing is that their technical experts dont know that this phone is having Navi Wheel.They blindly told my brother that this phone does not have this feature.:)
I realy surprised when my Bro told me that. I felt these people even dont know the features of their own product!!! My bro told them that he is using this phone since last one year and we knew very well that it is having the Navi Wheel option. But they were not ready to listen.
Even after paying Rs.150/- still my mobile problem remained unresolved. Ohhh!!! Thats height of NOKIA...its really no kiya...
What to do guys??? Do u have any solution on this?
Or guide me how can i go about it?
My N 79 mobile keypad hangs ans Navi wheel also not working.I asked ny brother go at Nokia Care at Lower Parel and check.They checked my mobile with Rs.150/-. And sadi that its a software issue, not hardware issue.SO they told after software update this problem will solve.But after updating software still kaeypad hangs.And navi wheel also not working.
The strange thing is that their technical experts dont know that this phone is having Navi Wheel.They blindly told my brother that this phone does not have this feature.:)
I realy surprised when my Bro told me that. I felt these people even dont know the features of their own product!!! My bro told them that he is using this phone since last one year and we knew very well that it is having the Navi Wheel option. But they were not ready to listen.
Even after paying Rs.150/- still my mobile problem remained unresolved. Ohhh!!! Thats height of NOKIA...its really no kiya...
What to do guys??? Do u have any solution on this?
Or guide me how can i go about it?
also i have nokia n79 and i am facing same problem.
when i went to nokia care .they tell me there is liquid in my inside.i shocked and thougt how.
my phone hang when i switch on ..
all keys stop to work, only switch key work...
really it is bad phone i watch in my life that gave a big trouble..
its time to say no kiya...
when i went to nokia care .they tell me there is liquid in my inside.i shocked and thougt how.
my phone hang when i switch on ..
all keys stop to work, only switch key work...
really it is bad phone i watch in my life that gave a big trouble..
its time to say no kiya...
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Nokia — Nokia N-79 Keypad is not working
Dear sir/madam,i have perched nokia n-79 model from last 20days IMEI NO.- [protected] i am facing problem with this set but nokia care ( cidco n-5 Near Lokamt Bhavan Aurangabad )told to me it is not repaired under warranty please solve my problem immed