Nokia7610 — Replacement or proper service | |
To The Senior Manager (Customer Care) Sir, Re:- Replacement of Nokia 7610 set Colour Black Batch no. [protected] We are shocked to bring to your knowledge that we have recently purchased the above-noted set which is infested with certain technical problems. The set has been going, in and out of dormancy for the past 4 months. Now the mobile is dead. I had given it for servicing in the months of oct., 07(guarantee period), but was not serviced properly by the authorized Nokia care centre at Tambaram. I was again forced to give it for a second service Jan. 08, at Nokia care centre Royapetah, but the result was the same and they didn’t give any proper feed back. Then i have at present given it to HCL Nokia Care at Mount Road and they reply that the mobile cant be repaired or serviced any more and is of no use. We are frustrated and disgusted by the irresponsible service provided and to the faulty hand set which didn’t last even 11 months from the date of purchase (Nov. 09th 2006) . In anticipation of your prompt response, Thanking you, Yours faithfully, Shreedhran Was this information helpful? | |
 8 Comments | |
Comments
nokia7610 — Refusal to correct the error
My complaint is regarding my phone Nokia 7610 which I had purchased in the month of January. There are some complaints in my set. First is that the keypad lights are not coming when we are typing the message or dialing any number. We cant type the message in the night without the light. Another complaint is that when I receive the message or send the message the time of sending or receiving the message is not correct. For example if I am sending the message at 12 in the afternoon then the time of sending message will come 3.45 am.I am in Jalandhar and I had gone to the Nokia Care Center Mobile Clinic Shop No 4, Green Mart Complex, Model Town Road, Jalandhar. The person over there he kept my mobile for a day and he delivered it without repairing. When I checked the phone in the shop then it was again not working. He had stamped delivered on it. But after checking he said we are not able to repair it we will send the phone to Noida Head Office for repair. How can he stamp it delivered if the job is not done. Why they had opened Nokia care center in Jalandhar if they are not capable to do their job? Now he said it will take ten to twelve days to get it repaired from the head office. The Job Sheet No. is[protected]/090515/5.The Product details are as follows: EMI NO [protected]. PRODUCT CODE-0563047, MODEL NAME- 7610s (GSM).
Kindly let me know how much time it will take. Nobody can wait for so long as all my work is done thru mobile. What is the use of having local Nokia Care Centers?
i the problem with my nokia 7610, it shows the massage message that enhancement not supported. then i cant receive any calls or can call anybody. Please help. I happen for 2 weeks already.
Please help me with the messaging from nokia 7610. My problem is that when i type my name that is SAMEERA & i made a mistake and spelt it as SANEERA. Which key should i use to correct this . please tell me As it is little bit urgent
nokia7610 — slow
Sir,My nokia7610 is very slow. it takes more time to open all thing. how can it solve? Please reply
Nokia7610 — enhancement not supported
Dear Sir, sometimes my handset shows the error of enhancement is not supported and my cell stop working. Please help me out. I am facing the same problem . "Enhancement not supported " blinking continuously and not allowing me to use my phone. Please help me with solution. Although i didn't try to use any enhancement.
i m too having this problem in my set please do gi justify steps
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Nokia7610 — handset shows the message enhancement not supported
sometimes suddenly me handset shows the message that enhancement not supported. then i cant receive any calls or can call anybody.