Nokia India Complaints & Reviews

SIR,
I received a SMS in my mobile that I had won 500,000pounds in the on going NOKIA UK but I needed to sign a certificate and send it back along with 490 pounds for some processing fee & courier fee. kindly confirm if it is a jenuine case or a false information.

THIS IS THE MAIL I RECEIVED FROM THE NOKIA LOTTO COMPANY, U.K. On Behalf of the Screening Committee of Nokia Lotto Company , I wish to formally inform you that you have successfully passed the Email Screening and Verification Matching Test conducted for all online winners in your winning in accordance with the Nokia Lotto Company Terms and Conditions. Hence you are therefore cleared for payment by the verifications and fund release department at the Nokia Lotto Headquarters and your winnings has been duly signed and approved for release to you by the legal attorney to the Nokia Lotto Company .
The process for claiming your winnings has been made very simple so that by the end of one week at most, you are assured of having received your cash prize of the sum of $2.5,000,000.00 (Two.Five, Million United State Dollars) and all the legal documents backing your winnings. In the light of the above mentioned, you are to contact the the Agency that will be handling the transfer of your winning to you with the contact informations below:


CONTACT INFORMATION:-

Mr.Cole Williams,
ELITEXPRESS COURIER SERVICES.

Complaints on "NOKIA 6300 HANDSET"
Read more complaints on this Company

NOKIA 6300 HANDSET
Posted:[protected] BY ( ASHISH JAIN : FASHION DESIGNER , MEERUT )
DEFECTIVE PHONE

Complaint Rating:
I purchased Nokia handset 6300 in 11 /march/07 from that time i have been facing problem in its ringer.i overcome my problem to retailer “ dial & click “ (m/s sardar ji fones , abulane , meerut….) and retailer advised me to contact with Nokia Care Centre. I contacted to my nearest Nokia centre ( TUDOR AIRLINK , 82 BEGUM BRIDGE CROSSING , MEERUT - 250001……).[protected]. The care centre send my mobile to noida for repair.. I got my mobile after 7 days . but they said that ur problem is not genuine.. after few days I faced another problem in my handset ..i cant hear caller’s voice while call in progress ,, or some times caller cant hear my voice whenever calls in progress,, I again contact to nokia care centre and overcome my new problem..they said that we changed ur mic. Bcoz ur handset is In guarantee period… but day after day in regular intervals again and again I face same problem in my handset . AGAIN AND AGAIN I went to same nokia care centre
….after 4 time repair from that centre they affiance me get my handset swapped from noida care centre bcoz they r unable to rectify the problem .I would therefore,request Nokias higher Authority to replace my phone immediately under intimation to me.I hope Nokia will look after my case so that i can get replacement of my set immediately….

I M POSTING THIS COMPLAINT SECOND TIME BECAUSE I DINT GET ANY RESPONSE FROM UR SIDE

I HAVE GIVEN MY HANDSET SO MANY TIMES

MY JOB CARD NUMBERS are as follows :
1. 070331/209
2. 070514/105
3. 070622/59
4. 070808/60
5. 070402/108
6. 070903/100
7. 070831/143
8. 071217/25



ASHISH JAIN..
FASHION DESIGNER, MEERUT..
[protected]@yahoo.com.
29-c /1 , JAIN NAGAR , RAILWAY ROAD MEERUT

Dear Sr. Manager,

sir,

I am very tired, service of nokia care in shakarpur, Delhi branch.

No body help me.

I am going to the service center n complaint my mobile N-72 battery had been discharged in 12 to 13 hr so help me.

than i take a responce ok mam,
Just wait.
I have wait at 1/2hr. after he is told to me mam ur mobile is ready he is updated.my cell phone without my permission and not give to me a jobsheet, updated when i have asked than misbehave to me.

My all details, contact no are deleted.

what can i do .

and my problem is same, no solution pls pls pls help me

What can i do.
I hope you have reply me my mail id = [protected]@gmail.com
You have post areply in my blog http://pinkyseo.blogspot.com

Thanks

Hello, My brand new set of Nokia 6300 is getting drained even after a 2 hours talk in a day. Also is vibrator is not working properly, it is only just making a sound if we are putting it in vibrator mode. Please do needfull to get this sorted out.
Thanks

i wanted to complaint about nokia regarding model E-90 communicator which within the purchase date of 2 month is facing problem in mouth piece where the other person is unable to hear my voice. My complaint is majorly regarding the dealing in service center Gayatri corporation which is not giving proper reply for the time to repair or replace the product. 1st they told it will take maximum 7 days at-least now after 9 days they are saying i may take another 10 days which is just harassment to the most premium segment phone owner who need mobile urgently repaired. i am waiting for a urgent solution or at-least will go to consumer court regarding such behavior and activity. my service repair no. is job sheet no.[protected]/080128/78 dated 28th jan/ 08

i have taken nokia 2626 in aug 2007 . it has a problem' so i went to nokia care kanpur(som dutt plaza branch)(up).being in warranty period it should be repaired free of cost.But the engineer asked me for 275 Rs ,saying me that water has affected my set & it has no warrant.
the same set is repaired in jhansi nokia care with out any cost just by flashing it.
so please take any action in this reference.
thanking you.........
vikas bhanti
jhansi
email:[protected]@rediffmail.com

Hi, i am Ajay Shankar Dikshit, I bought a nokia mobile N70 M & its IMEI No. is [protected] on 16/09/2007from Haridwar. I had given my mobile to nokia center for four times but still is not working properly, last time I gave this mobile to nokia service center in Gwalior (M.P.)for repairing. They took 25 days to return it back to me. Apart from that its still having same problem. I got really frustrated from this company bcoz they are doing nothing for me.I think I waisted my Rs.12300/-.

Subject: Mis handling of Mobile handset by Regional Nokia Care branch (UNNATI CUSTOMER CARE, SHASTRI NAGAR, JAIPUR RAJASTHAN (INDIA)


Sir/Madam,


In view of the above cited subject it is stated that I bear a Nokia mobile handset with following particulars:-

1. FBN/IMEI number : [protected]
2. Mobile number: [protected]
3. Producer code: 0515055
4. Instrument type: Phone
5. Technology type: CDMA
6. Model name: 6275
7. Job warranty: Yes
8. Warranty reference number: APAINV[protected]

The above mobile handset was having a problem with Memory Card (MMC). The Memory Card was not displayed regularly on the mobile screen i.e. it is uncertainty about the display of MMC. The MMC gets automatically disconnected (probably disconnected) while using the phone and displayed again when the phone is restarted. For this problem I approached to NOKIA CARE centre which is having following details:-

Unnati Customer Care
Shastri Nagar
A 68,69, Subhash Nagar Shopping Centre
JAIPUR (RAJASTHAN)
INDIA
ASC:[protected]
Contact number: [protected],[protected]
E-mail address: [protected]@nokiacareindia.com

The mobile handset was submitted by me in the above branch after duly checking of handset externally and internally in detail by the concerned engineer of the branch in front of me on[protected]Time 10.38 am) and given the target delivery date of[protected] vide Service Job Sheet no.[protected]/080204/6 dated:[protected] in response to my complaint regarding uncertain display of Memory Card (MMC) on screen.

When I reached the branch office of Nokia Care on[protected] at 5 pm (approximately), I was given my mobile handset saying that it is ready. I firstly check the functions of this mobile handset and encountered with a new problem that after locking the keypad, the keypad was not unlocked again. With this situation I was unable to check the problem of my MMC resolved or not. In response to this newly encountered problem of keypad locking I queried instantly to the person at counter. The person at counter took the phone to the Branch Engineer/Manager and in reply the Branch Engineer/Manager said to me that the keypad lock key is damaged internally and the phone is required to be sent to Delhi Nokia Care for further repair.

It is noteworthy that I was never faced with this keypad locking problem since I purchased this mobile handset. Thus from the above facts it is clearly indicated that the keypad locking problem was generated during the repair/service of my phone in NOKIA CARE branch at Jaipur.

For this carelessness and mishandling of my mobile set NOKIA 6275 by the Regional Nokia Care branch at Jaipur, I want that my phone should be cleared from this problem of keypad locking problem as well as problem related to Memory Card (MMC).

My mobile set is being sent to Delhi Nokia Care by Jaipur branch for further repair.

I NEED HELP FROM YOUR SIDE SO THAT I CAN GET BEST QUALITY SERVICE OF NOKIA GROUP AND RETAIN FAITHFULLNESS IN NOKIA.

Yours Sincerely,

KAMAL SHARMA
Address: 4-TA-11, Housing Board,
Shastri Nagar, JAIPUR (RAJASTHAN)
INDIA
Contact Number: [protected] (this number is in working condition with another handset with me)
E-mail adrress: [protected]@gmail.com

hello sir i purchased a nokia 6233 in year 2007 (imei[protected]) after 1 mnth i got serious problem in my mobile then i took it to nokia where they repaired it but after that 5 times i got the same problem( mobile get switched off automatically) and i took 5 times it to nokia care and they reapaired it but 6 th time i forced to replace so they replaced my mobile .after replacing i got new nokia 6233 at 11 june 2007 of aug 2006 manufactured model. after 2 mnth i faced the same problem in new nokia 6233(replaced) and then i took it to nokia care then they said your mobile is out of warranty now and i have to pay 800/ for repairing it.my replaced mobile is only 5 mnth old and they didn't took any responcibility for that .
i want to claim for that kindly give me suggetions so i may get the right direction. from where i can complaint and claim of this case. thank you
your's faithfully
Dr.manish malviya
A-6 SIDDARTH LAKE CITY,ANAND NAGAR ,RAISEN ROAD,BHOPAL,4620231(M.P.)
PHONE NO. ([protected])

My handset Nokia 5500 given for repair under warranty no response for warranty repair asking to pay repair charges rs 1978/- as under warranty why should i pay . given to Brightpoint india pvt ltd wide job no MUM0320875 PREVIOUS JOB NO MUM0283200 No response to the person send there many times. no one is ready to meet there neither no one speaks the lady head namrata is never available on the phone nor allowed to meet i want my handset to be repaired and handedover in warranty. pls help out on the same.

Sandeep Vichare
[protected]

Nokia India is cheating the Indian consumers at will. I had purchased Nokia-6131 in Feb'07 and had to face various manufacturing defects three times in 10 months only. Every time I had to deposit my phone with them resulting in deletion of all datas saved each time. The opportunity loss due to this loss of data , if calculated will be huge and Nokia will never talk about this. Leave aside, they are not still replacing my handset with a new one , complete with gaurantees, whcich is lying with them since 12th Dec'07 Job sheet No.[protected]/071212/29 , Nor is Nokia ready to refund my money. Who is going to save Indian consumers from such sharks like Nokia. I put my hard earned money with faith on Nokia and they cheated me like this. Nobody is listening now. If this forum has any weight , I will expect a response.
Rakesh Raina

I have procured Nokia N72 handset from Croma Crome mall ,Pune solapur road pune 13 and hanset having a problem of Battery back up.Battery charging loosing within a very short period and also it is not showing battery full charge even connected more than five hours for charging.
We have procured Nokia for as reliable and branded trouble free handset. But it seems different image of Nokia.
Pl. look into matter and replace battery.

I took my cell Phone to a service center located in Gurgaon because the display on it, is not good. Whenever i restart the my Cell Phone it doesn't work. The display turns upside down, like we are looking at a mirrored image.
I asked the guy in the front desk to look at it, he looked at it and said that the there are some connectors missing, and it is being accidentally damaged. He asked to pay money even the phone is in one year manufacturer warranty.
I told the guy it is an intermittent issue, he said that it can never work, until it gets repaired and asked me to pay about 4 thousand rupees.
I went home restarted the cell Phone, it started working fine.
Now if i turn it off and then restart it, it will go back to the mirrored image display.
This service center is located in super nart 1.

hello i have lost my nokia 91 8GB music edition can u please help me put to find it i would be thankful to u for entire life please its IMEI number in [protected] WLAN 00192D8E29C9 please help me!

From
Rai Rajeewakumar Ravindranath
3/12, Vijaya Laxmi Niwas,
Ramnagar Bandrekarwadi,
Jogeshwari (EasT),
Mumbai - 400 060.
Tel.[protected]
E-mail : [protected]@rediffmail.com

To
The Post Master General,
Andheri West
Mumbai


Sir,

This is to state a complaint with regard to 1 packet which I received through Speed post from Andheri, Bombay.

I received a packet by Speed Post on[protected], sent from ‘Mail Order Solutions India Customer Service Department, 406, Raheja Plaza, Plot No. 15/B, Parksons Press Compound, Off New Link Road, Andheri West, Mumbai – 400 053, which was supposed to contain a Battery of Nokia Phone. But I found the packet empty without the battery. And nobody has taken any acknowledgement from us against giving this packet to us and in fact we found this packet in open condition.


Sir I really feel sorry, if the battery in question is lost in the Post. I humbly request you to make an enquiry and find how valuable things in the speed post as this can be found missing, as postal department is a trusted and century old Government machinery, rendering commendable services throughout. It is not the cost of the battery that worries me but the reliability of the department is at stake and stand questioned.

I request your dear self to make an enquiry into the matter and please see that such incidents are not repeated as well as what happened to my battery.

Please let me know the action taken in this regard.

Regards/Rajeewakumar Rai

Tax Invoice No: TN/01128/00001/8121 dated: 7/9/2007

The purchase was effected with the promise from the Store through advertisement promos and also through free gift coupons that:

a) A Rs.5000 gift can be obtained through a scratch card offer- Through which a "Family Holiday Package" had resulted and

b) Another free Reebok gift coupon voucher worth MRP Rs.2490 (Redeemable against only 3D Runner Shoe[protected], Voucher No: 237577, which is valid for a period of 6 months from the date of issue. Date of Issue was printed as March 22,2007 and the shopkeeper wrote on pen as 07/09/2007, which was my mobile purchase date and the same was issued to me.

After purchase, immediately i had visited several Reebok showrooms in chennai to redeem the Reebok gift voucher. I was finally made to understand that the coupon can only be redeemed at R.R.Associates, New No.91, Uthamar Gandhi Salai, Nungambakkam, Chennai-600034, Phones: 64552455, 28203332 for chennai.

I visited the store then and I was told that the stock of the same is NOT available and that it would take 15 days or so for the same to arrive. From then on, I had visited this store atleast 5 or 6 times and I was given the similar response.

I finally visited the R.R.Associates store on 27th Jan 2008 asking for the same at around 9 PM. I was attended by Mr.Jilani who was not kind to me and was giving irresponsible answers that I should go and ask "The mobile store" personnel only about this as the stock is not being supplied with the shoe model. He further said that the scheme was discontinued. When I requested him to give me the same in writing so that I could take it up with "the mobile store" personnel, the same was denied and Mr.Jilani was giving rude answers. He was telling me to avoid quoting his or his shopkeeper's name to any personnel at Mobile store too and he is not to be brought in to the picture at all as it does not concern him or his shop. I informed him that the response was not satisfactory to a customer and for a customer the coupon being issued by The Mobile store and counter signed by Reebok is what matters and any non-compliance is a gross mistake of Reebok and Essar. I was then attended by Mr.Jude of the same showroom who wrote his name on a Visiting card and asked me to go to "The mobile store" and asked them to get in touch with him. After the altercation, I had left the showroom.

I then visited "The mobile store" Anna nagar showroom on 29/1/2008 at around 4 pm along with my colleague Mr.Brajesh Singh Rawat. We were attended by Mr.Rajesh, at the cash counter. We explained the problem to him and he then spoke to his store manager Mr.Sudhakar, who had gone out of office and we were told that he would come back within half an hour. He started giving us irresponsible answers about the same and was not giving us any acceptable attention. He was very unpleasant in dealing with the situation of customer complaint. With great reluctance, Mr.Rajesh connected us to Mr.Sudhakar and he also denied to give us the contact numbers of Mr.Kishore and Mr.Hariharan. After waiting for a while, we demanded the contact phone numbers of his higher ups namely Mr.Kishore and Mr.Hariharan (Area Sales Manager), but the same was denied to us. Neither was the shopkeepers were helping us on the same. After waiting for nearly 40 minutes and asking for a solution, we had to walk out of the store with frustration. The following are the aspects on which we doubted the power of the consumer in this country.

a) We do not understand what was the motive behind Mr.Rajesh and Mr.Sudhakar not giving us access to his higher ups in resolving the issue. The behaviour of all the customer service executives (sales staff) was substandard and not expected of from such a group like Essar.

b) The way we are being lured to purchase items by way of offers and later not helping in arranging the stocks accordingly in order to keep up the PROMISES made to the customer

c) Why should the customer be made a fool by such offers and finally not being serviced with dignity, respect and honour for making a purchase at their esteemed store. The customer has to finally grieve about the whole transaction and just leave. This is a mere case of CHEATING A CUSTOMER

d) If The mobile store has issued such coupons, it is also responsible for joint co-ordination with Reebok to check on the stocks and to complete the promises made to its customers. The customer must not in any way be made a FOOL for keeping such confidence in ESSAR Group company and making a purchase.

Since My coupon is still valid upto 07/03/08 , I feel empowered as a consumer in this country , I demand Essar Telecom Retail Limited's The Mobile Store to arrange my due of Reebok shoes size 8 UK to be delivered at my home address and contact details as mentioned on my Invoice immediately. I would also want to be compensated for my visits to these showrooms duely. I have made around 5 to 6 visits to Nungambakkam Reebok showroom and once to The mobile Store showroom.

I hope that the recipient of this complaint would act on the same immediately and give me a positive response within the next 24 hours.

Best Regards
Sumanth Kumar
Mobile No:[protected]

Its a matter of sheer shame for Nokia that the service centers you have set-up in the town for solving the customer's problems are actually robbing your loyal customers. Thanks a lot to you all at Nokia for a wonderful gift to your customers. All that i am going to share with you people is an eye-opener for you and am hoping that you will certainly take some corrective action in matter. I had purchased the Nokia-N70 Music. This handset had some problem in booting so i took it up to Nokia service centre in East Delhi, Preet Vihar, on 14/01/08 wherein i was asked to deposit my handset with the Nokia care center. I was supposed to get this handset back on 19/01/08 but i didnot get anu communication from the said service centre so i called them up on the other day. I was told that my hanset has got some major problem because of which it can not be repaired so the Nokia is replacing the said faulty handset. Now when i reached the Nokia service centre to pick up the handset i got a shock of my life, the people placed at the service centre gave me somebody elses handset stating that this is a new handset which has come from Banglore as a replacement of my handset. But when i checked the handset, to my utmost surprise this was an old handset of some other customer as ther are lot of picture saved in a Gallery and lot of numbers are saved in the Phone Book too. When i asked the gentle men available at the service center that why on the earth is he misguiding me by saying that the handset is new and has come from Banglore as a replcement from the Nokia, he didnot had any answers rather he started shouting back on me and asked me to take a walk either without the handset or acxcept the one which he ios offering me. So, i have received this handset and am asking you people to pls intervene into the matter and get it sorted out asap. I can be reached at [protected].

Dear Sir/Madam

I want details about Nokia 3230 model cell battery details, waranty and cost etc.


Thaks & regards
Anwar

ITS BEEN A MONTH SINCE I GAVE MY NOKIA N91 TO NOKIA CUSTOMER CARE (SHOP NO.5 ARTHI CHAMBERS 189, ANNA SALAI, CHENNAI.) THEY ARE NOT ABLE TO FIX THE PROBLEM SO DECIDED TO REPLACE IT FOR ME. HAVE BEEN WAITTING EVER SINCE. I AM AN UNFORTUNATE CUSTOMER OF NOKIA, WHICH HAPPENS TO BE THE WORSE CRIME ON EARTH. NOKIA IS THE WORST BRAND EVER TO HIT THE FACE OF EARTH. NOKIA IS RUN BY THIEVES AND ROBBERS. THEY ALSO HAVE THIS SO CALLED CUSTOMER CARE FOR TOTURING THEIR CUSTOMERS LEGALLY.