[Resolved]  Onida Air Conditioner — Brand New AC giving huge problems, was not installed properly and also now no one is addressing to service and correct my brand new AC

Dear Sir,

I have brought new onida split A/c and the A/c is not giving cooling.i request the company to replace the A/c.I request you to take quick and strict
action to my complaint.

onida,1.5 ton a/c — not working since purchased a year back

many times i called up he didnt do well and hardly for 10 days it worked

I 2 feel the service is poorest!!

Dear Sir,

Pls send your Address and contact Number for necessary support.

Thanks,

Sarah Pereira
Mumbai

i had purchased a split a/c in puducherry from SUN BEAM Electronics in the month of JUNE 2009,
since then the service people at puducherry have nt come for a single service even after they were called for service on enquery they say the dealer has asked me to pay the instlation charges but while purchasing the dealer had said that instlation charges would be free only u will have to pay if additional stand is required which was required and i have paid for that too.
I would humbly request u to speak to the dealer as well as to ur authorised service centre and ask them to come and do the service.

i had purchased a split a/c in puducherry from SUN BEAM Electronics in the month of JUNE 2009,
since then the service people at puducherry have nt come for a single service even after they were called for service on enquery they say the dealer has asked me to pay the instlation charges but while purchasing the dealer had said that instlation charges would be free only u will have to pay if additional stand is required which was required and i have paid for that too.
I would humbly request u to speak to the dealer as well as to ur authorised service centre and ask them to come and do the service.
My contact num is [protected].
thanks

I have one AC . That is 1`i/2 ton. 2008 last. During the big itself cooling effect is very bad, Same tye LG is availabl in my home. Fatastic . Can you help m e

i will
done work

My Onida AC Model NO. SZ128LT is having problems as to cooling since few days...when switched to any mode the LCD starts blinking and shows H6 over the LCD...is there any problem as to Gas Charging or else...kindly revert and advice...thanks.. I feel the service is poorest!! I called the executive many times, but all in vain. They give me lame excuses and dont take my complaints seriously...

i had the same experience since i bought my split a c from reliance digital gurgaon.Initially
no one came back after repeated complaints.One Mr.Naresh was there in reliance digital and there was Mr. Joshi in onida cutomer care but both the persons are are not worthy of the posts they are given. these men don't even know the spelling of customer care.i don't understand who are the people who have given these ****** this important job.
if someone concerned can read this.I REQUEST YOU TO RESPOND.

Air conditioners — no cooloin /no service

compalint no[protected] dated 19th March'2010 has not been attended till date .

WE ARE FACING A LOT OF PROBLEM .PLEASE HAVE SOME SHAME AND GET THE CALL ATTENDED .

Onida AC — Installation not Done in time

I am Mr. Manoharan, Purchased AC from Bharatham Stores, Vadapalani,. Chennai. on 17th April 2010. From that day I was getting call from the onida Authorized Service Center in AnnaNagar, which is Handled by Mr. Chandrasekar, stating that person will be coming today.... but as of 25th April nobody had come for installation and I dont get proper response from service center, where i have been even treated badly......

when i get into argument regarding this issue, even they tend use unparliamentary words........

ONIDA HAS WORST SERVICE Center's..........

with regards
Manoharan

my complaint dated 13.05.2010

Can I know when complaint will resolve

A K Pathak
80 Yamaha Vihar
Sector - 49
Noida

[protected]

http://www.consumercomplaints.in/?confirm-email=a09b146443b493bb143e1699f0d3582d

ONIDA CUSTOMER CARE, I HAD PURCHASED SPLIT AC ONIDA MAKE 1.5 TON ON 23.05.2010, FROM THE SECOND DAY IT IS NOT WORKING AND NOT GIVING COOLING, I HAD COMPLAINT TO DEALER(LOTUS ELECTRONICS) BUT THERE IS NOT PROPER RESPONSE, PLS DO THE NEEDFUL AT THE EARLIEST

[protected], [protected].

Dear sir,
We have contacted on Phone No.[protected] at 13.35 on 03.07.2010 first your executive told us name Mr. sudershan Carboj when we asked him for customer care mail id .He refused to gave it & said I have given you wrong name my name is Dhananjay



Regards

Manoj Kumar [protected]
--- On Sat, 3/7/10, manoj kumar <[protected]@yahoo.co.in> wrote:


From: manoj kumar <[protected]@yahoo.co.in>
Subject: Fw: complaint reg AC REMINDER - 2
To: [protected]@onida.com
Cc: [protected]@gmail.com
Date: Saturday, 3 July, 2010, 1:22 PM


REMINDER - 2

Dear sir,

Deapite our verbal request and complaint Nos. [protected], [protected], [protected], [protected], [protected] & [protected] the result is zero . Your authorised dealer (Sham lal nKirshan lal Delhi Cantt, New Delhi) . your installation agency (i.e Big cool service centre ) and your authorised service centre (i.e Deluxe service centre) are not responding with their phone nos are not answering .The Stand installed in wrong side also . This is my last verbal request and mail and I am waiting till 04.07.2010 otherwise I will move in consumer court

rEGARDS

MANOJ kUMAR
[protected]


--- On Fri, 2/7/10, manoj kumar <[protected]@yahoo.co.in> wrote:


From: manoj kumar <[protected]@yahoo.co.in>
Subject: Fw: complaint reg AC REMINDER
To: [protected]@onida.com
Date: Friday, 2 July, 2010, 11:25 AM


REMINDER

Dear Sir,

We had recently purchased on Split AC, ONIDA SAC 18SPD5 (1.5 TON) Model Speed cool 5 star on 18.06.2010 which was installed on 20.06.2010 at 325-326, Vardhamn Crown Mall, Sector 19, Dwark, New Delhi-75 . Since instillation the AC internal unit is creating a lot of noise as if something is struck in the fan etc. We have registered at least 4 complaints at the Delhi customer care but the problem has not yet been addressed to thus we are forced to bother you with a hope of early resolution.



THANKS & REGARDS

MANOJ KUMAR

NEETIKA ENGINEERING PVT LTD

[protected]
[protected]

--- On Mon, 28/6/10, manoj kumar <[protected]@yahoo.co.in> wrote:


From: manoj kumar <[protected]@yahoo.co.in>
Subject: complaint reg AC
To: [protected]@onida.com
Date: Monday, 28 June, 2010, 3:48 PM


Dear Sir

We had recently purchased on Split AC, ONIDA SAC 18SPD5 (1.5 TON) Model Speed cool 5 star on 18.06.2010 which was installed on 20.06.2010 at 325-326, Vardhamn Crown Mall, Sector 19, Dwark, New Delhi-75 . Since instalation the AC internal unit is creating a lot of noise as if something is struck in the fan etc. We have registered at least 4 complaints at the Delhi customer care but the problem has not yet been addressed to thus we are forced to bother you with a hope of early resolution.


Regards

Manoj Kumar

NEETIKA ENGINEERING PVT. LTD.
[protected]

I have brought new split AC 1.5 ton on 18.06.2010 and installed on 20.06.2010.since installation it is giving huge noise. we have contacted hundred times to customer care but result was nil Every times complaint no. is given but nobody is responding


Manoj Kumar
[protected]
Neetika Engineering P Ltd.
325, 26, Vardhman Crown Mall
Sector - 19
New Delhi - 75

Dear Sir,
Again & again after hundreds of mails & followups over phone and E-mail's
Split Ac installed on 18.06.2010 is still giving a huge problem
(a) Temp increases automatically.
(b) water dischage continuously near outdoor unit
(c)Cooling is not proper

We have bring Big cool Engineer (Service Vendor- Dealer Sham lal Kishan Lal Delhi Cantt.) He also suggested that problem is not at our end you have to call Onida EngineerThe major problem is at Internal unit.

I am again requesting you to look into the matter urgently and do the needful

Our complaint Nos; are [protected], 647, 748, 867, 953, 091, [protected], 180, 309 etc etc...


Thanks

(Manoj kumar)

Neetika Engineering (P) Ltd.

325, 26 Vardhman crown mall
Sec- 19
Dwarka

respected sir the following persons vinoth, suresh&mahalakshmi has not responded to our complaint yet. the time called for mr. vinoth is 10:00am, mr. suresh is 12:30pm and mahalakshmi is by 1:00.Mahalakshmi does not know how to respond to the customer.the way she answers is illegal.the a.c. has been purchased just 4 months ago. i kindly ask you to take immediate action tomorrow if not there will be a legeal notice posted to your service.VERY POOR SERVICE AND LEARN TO ATTEND THE CUSTOMER PROPERLY.

Dear sir,
My 1.5ton a/c is not run its shows any time
H6 on display. what s problem

We purchaced 1 ONIDA AC before four month. But in that one was not working proferly from the date of purchase. We also complaned in customer care they dint responce for past one month. Very worst service from ONIDA. If the service goes like this the situation of the company will go bad. my ph :[protected]