Onida / MIRC Electronics Complaints & Reviews

This is my 2nd complaint as i have bought new fridge and it's not even 6 month . Please help me resolve this

Buy new LED in 20.12.2020, I attached the problem video in attachment section. No service provided me from Onida Service center. I really disappointed from onida Service. I suffered last 6 months with that problem. Please help as soon as possible.
Thanks an regards. Debashis Deshi. [protected]/ [protected]

Dear Team,

My onida fire tv 43 inches 2021 model, display not working properly, lines coming on the screen, unable to view picture, Please send your technician to check and resolve the issue as earliest,

I filed a complaint about washing machine failure on 25th December, whose complaint number 2112l[protected], I was told that the technician will come to your place in 48 hour But the technician did not come to me till the 15th, then I filed new complaints on the 16th januraury, then i was told the tecnician will come to your place in 48 hours But the technician did not come in 48 hours. Called me and said that I will come on 19th jan at 10:00 and he did not come And his mobile is telling off since morning..

I am facing. Issue with my onida washing machine which i brought 1 year back and is currently under warranty.The issue is due to a faulty part which is covered under warranty but the technicia is not coming to replace it.

complaint id : (2111Q[protected], (2112Q[protected]

Audio IC of bass blaster of Onida Ky thunder TV is damaged.IC number is TA 8233BH. Is it available?...

My name is Arun and i have purchased 2 AC's on April 27th 2021 from Rathna Cools Pvt Ltd, Chennai. I have attached the bills of both AC's

SR243 SLK, 3Star 2.0 Ton
SR 183 ASR 1.5 Ton 3 Star

Both AC's were installed on the same day by the same Onida service technician on 29th April 2021 (3rd day from date of purchase)

They were installed in summer and all went well until rainy season started now. 1.5 ton has no issues whereas 2.0 ton has issues. there is constant water leakage inside the house from the back of the AC through the copper wires which goes to the outer unit. I have raised a complaint to Onida for technicians to check on this.

When the technician visited my home and investigated the issue, he informed me that the copper wire for 2.0 Ton AC from the outside of the building were not BENT properly during the installation and left directly in to the house which is making the rain water to enter though the Copper wire frame. He also mentioned that the 1.5 ton installation was done with the BEND outside during the installation and so there is no water spilling inside the house.

I have attached the bills of both AC's, Outer Installation pics with the BENT on 1.5 ton and without the Bent on 2 Ton, and the pic of the Damage it is causing in my house

Now when i asked the visited technician to fix this issue he is asking me to pay again for the reinstallation which is the only way to fix the issue.

Why should i pay for reinstallation when this is a mistake done by the Onida technician who has done this mistake. I raised a complaint (2111O[protected] but it was closed without proper resolution.

The AC is only 6 months old and I want the reinstallation to be done free of cost as it is the mistake done by the Brand people during the installation.

Please go through the attached pics and do the needful ASAP.

Thanks,
Arun
[protected]

Respected sir,

Onida Complaint ID---- 2111S[protected]

Defective -----ONIDA 190 L Direct Cool Single Door 3 Star Refrigerator (FLORAL RED, RDS1903R)

This is to inform you that I have purchased(Flipakart) a refrigerator on 9th Oct 2021, product was received on 14th Oct 2021. I have an issue next two days Water sweating in the outside container box... so I have requested for Replacement on 18th OCT. The technician visited On 20th Oct 2021 taken photos and told the product is defective we will arrange Replacement.

Evening I got the message that the replacement was rejected. Without any reason

I contact the Onida service centre they told me that we requested a replacement

I want Full Replacement or Refund

I raise complaint
Government of India
Ministry of Consumer Affairs, Food & Public Distribution
Department of Consumer Affairs
National Consumer Helpline (NCH)
Docket Number: 3092716

I brought Onida Fire TV 43 inch in March 2021 and its still under warranty
Display started showing lines on 15Nov2021 and stopped showing picture.Contacted Onida customer care via telephone and technician visited on 17Nov2021. He inspected the TV and said display needs to be replaced wiil order the part and call when available.Its more than a week since I received any kind o[censored]pdate from the company.I tried writing to their official support email yesterday but there is no response.Called up customer support and they are saying they do not have any ETA and asking to contact technician directly.Called up technician today 26Nov2021 and he is saying usually it takes 2 weeks will call once display is available
I invested in this brand considering vocal for local initiative but seems it has misfired and I am being left without a TV for 10 days so far. Brand does not seem to have any accountability in all the interactions do far. I doubnt if if this true across all TV brands in India

This is regarding my complaint no. (2111Q[protected] and 2111Q[protected], wherein my onida washing machine bought on 22.11.20 had issue of power supply in the top lid and body of the machine when the machine is running which needs to be attended urgently, but the response from the customer support was so worst, as the local onida service dealer through the onida customer care is not attending and simply cancelled my complaint 2111Q[protected]and again I registered complaint vide (2111Q[protected] for which I received message that it will be attended on 13.11.21 till now no response from your end. Though my washing machine is under guarantee period, feel very sorry for the response from your side and feel regret for buying onida washing machine. I am also planning to register complaint through consumer forum.

Gkamesh

Fire tv screen has not good material. Onida services are slow and take more time,
It is satisfied. They are match customers requirements and solve their problem. Service centers didn't take immediately actions.

I bought onida firefox tv 32 inches, registered complaint in customer care on 07.10.21, till my complaint not rectified by the concerned people.a technician came and never turned back, , it's more than a months time

My name is Bharti lamba from Shalimar Colony Ambala city Haryana . My machine has not been working from past 3 months I already registered the complaint 3 months back . The mechanic came and checked and we were not informed what was the problem with the machine. Anyways we were told that a detailed report about the Machanic visit has been submitted to the concerned department and the machine will be fixed asap or else it will be replaced if it is not fixable. Now its been more than three months i have been washing my clothes with my own hands and my machine has not been fixed. Every-time i call the service centre they don’t give me any right information when my complaint is going to be resolved. I request you to look into this whole situation and come up with a suitable solution. Your quick response will be highly appreciated.
Thankyou
Bharti Lamba
Shalimar colony
Ambala city
Haryana
134003

Dear Sir/ Madam:

I had purchased 3 A.C's from Onida in 2020.

(1) One in number 2 tons a.c.

(2) Two in number 1.5 tonsA.c.

One of the 1.5 tons a.c. has been giving issue as the freon leaks occur on a regular basis. I had the freon charged at least 5 times till now.

Now again when I made a complaint to Onida customer service, they sent a representative and the technician mentioned that it would cost me 5, 500 INR for repair. I have spent alomost 20, 000 on repair of the a, c, till now.

It is kindly requested that the a.c. be changed free of cost as this is a manufacturing problem.

Please kindly reqolve the issue on priority.

Regards, Shams Jawaid
Mob: [protected]

Purchased this oven, and cook book and basic cookware not received.

My complaint 2109R[protected]. I had purchased a Onida TV from Amazon on Jan 2021 within 9 months of its purchase the display got repaired and the company mechanic came 10 days ago to check and still no clear assurance over what will be done or when it will done, No response from the mechanic the only contact I can make are the service center reps. I asked for alternate solutions for a refund/replacement they are not even clear about that the customer service rep is just boasting about they have accelerated my complaint and the concern people will contact me or they will surely give the solution as soon as possible, I have waited for 2 days and yet no contact from or any sign of when my complaint will be resolved.
The lack of any assurance or clarity over what could be the solution and when it will resolved as really effect my trust over this brand the desirable solution would be a refund because I didn't paid money to decorate my place with a useless product or a replacement with extended warranty.

My Onida microwave(with warranty period of 3 years) bought on February, 2021, was not functioning properly, so a complaint was lodged at the customer care on 2nd September 2021. They informed that some parts was required to restore its function, which would take 10-12 days. However, we didn't receive any solution from them. Then after a prolonged chain of calls we were told to wait again, giving no reason for this unusual delay.It has been over a month and no solution has been made.
Complaint no.: 2109P[protected]

I registered a complaint about onida washing machine on June 2021.
My washing machine drier not working is the problem.
Since machine is under warranty, I complained same to Onida online and got a complaint number 2106Q[protected]
But til now (after 3 months of registering my complaint), my machine is not repaired by Onida.
Since 100 days already passed, I need a full replacement of my Washing machine with a new Washing machine

I bought Ac from one of the dealer in Kalka, Haryana for Onida. It's within warranty and compressor has gone faulty . Dealer is not providing any resolution and charging every time he is sending his person. If it's within warranty they should take care of all the charges including person who is coming to check the AC.
Dealer is wasting time and not replacing the compressor . This has led to mental harassment .we cannot go again and again on his shop to tell him to replace the COMPRESSOR.
DEALER NAME - RAJ ELECTRONICS KALKA, HARAYAN -133302

My complaint number is 2105P[protected] four days before technician resolved but it again behaving like past, tub not rotating proparly and clothes not dried iam facing problem with this product, when iam call to technician, he saying I will come but he not. Plz resolve my problem