[Resolved]  Ortel Broadband Connection - Bhubaneswar, Orissa — Worst Customer Care Service

Hi ,

This is to inform you that I have taken Ortel broadband connection 15 days back.I have paid the full money.

Then no body from Ortel come to my residence for set up the modem.Till now I am unable to use internet 15 days after taking connection.

Tried 1000 times the customer care number but not able to talk with customer care person once.

Do not know what to do.

Swati
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Aug 13, 2020
Complaint marked as Resolved 
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sir my id00 610953.sir have a study tour for next 3 month.so i want to drop my ac for that 3 month.then what can i do?
sir i want a job in ortel
RASHMI RANJAN PRADHAN

C/O: Loknath pradhan
Deaulasahi,
Police colony main road
Cuttack_753008
mob :[protected], [protected]
Email : [protected]@yahoo.com


CURRICULUM VITAE
OBJECTIVE
Seeking an opportunity in a recognized organization to expand my knowledge & career.

PROFESSIONAL QUALIFICATION
Electronics basic, Advanced diploma in computer hardware &networking (ADCHN), DCA from Institute of Information studies (IIS).Skill development programmed (IT SKILL&SOFT SKILL) from (ocac), (EDP) from (msme).

PROFESSIONAL EXPERIENCE
1. 1 Yr. Experience in SHA SOLVER, CUTTACK as a hardware network engineer, from 2009 TO 2010.
2. Presently working as a hardware networking engineer from feb15th to till date.
3. 1 year experience in SANSKAR NGO as field manager.
(I know about all computer hardware, printer, V.D.U work & some networking work, how to manage a firm & how to salve all problem)

ACADEMIC QUALIFICATION
MATRICUALTION: Passed from KUTAM CHANDI BIDYAPITHA, certified by “Board of Secondary Education, odisha.
+2 ATS:om SIDHA BARANGA COLLEGE OF EADJUCATION & TECNOLOGY, Certified by Council of Higher Secondary Education, Orissa
STRENGTH
• Presence of mind
• Self confidence
HOBBIES
• Watching News from TV,
• Reading different News papers.
AIM OF LIFE
To be something different professional having different thinking in this organization.

PERSONAL DETAIL
Name : Rashmi ranjan pradhan
Father’s Name : Loknath pradhan
Mother’s name : sanjukta pradhan
Date of Birth : 03.01.1981





Permanent address : AT: Abidhianandapur
Po: odisho
Dist: Jagatsinghpur
Pin: 754103
Gender : Male
Marital Status : Un-married
Nationality : Indian
Language Known : Oriya, English, Hindi.

DECLARATION
I do hereby declare that the above mentioned particulars are true to the best of my knowledge and belief.


Date: 19.05.2010
Place: Cuttack rashmi ranjan pradhan
i am a present user of ortel, i need to have a wifi connection in my house can u plese help me telling me how to do so for my house
pls contact me:[protected]
This is to inform u that, i have taken the ortel communication since one months.and its is working very fast and reliable, than other broadband provider.at night it is just like a leopard, means it is faster than the fast.so i thanks to ortel communication which provide me a better comfort with good services.
thank you, Tapash.
gfsgfgsgfg
To
Ortel Communication

Sir,
I want to change my broad band plan, but i do not know the procedure.Please help me.
I agree to the complains

realy, since last month we are facing the same trouble with ortel broadband in our area i.e. GOSALAGADA, NUABAZAR, CUTTACK
The broadband is giving full connectivity for hardly 15 - 30 minutes and disappearing for hours and just blinking 1, 2 & 3 lights like DUSSERA DECORATION.
cOMPLAINS LODGED MANY TIMES - SERVICE PEOPLES VISITED many times but in vein.
May the ortel broadband authority take pain to extend the real service that they do advertise

C Behera
00467850
Mob-[protected]
Ortel has discontinued BSNL tollfree number and compel consumers to call on
paid phones which also takes long time to get delayed responce from IVR system. Ortel should consider not to penalise customers by introducing BSNL tollfree number.
G.R.Dash
membership no is 317550, we are giving complains every day for a clear and discontinuos net connection.but when we give complain our net is working after that is it disconnected...can it is possible that we will make complains 4-5 times per day...this complains we are providing may be checked at your end..request u kindly do the necessary work so that we will get a a healthy net connection...assuring that our problem is solved at earliest...thanking u
customer no 317550 is complaining every day not less than 3-4 times for a helathy net connection ...sir is it possibble that we will do complians...every day...the coplains may be checked by ur end..it is good to say after getting the copmain out net is connected buit after that is become offline...so we can not use the connection healthy .Requesting u kindly solve the probles so that we can get a heathy net connection and we will not requir for the excpemnsed which are incurred by us for compain...thanking u
I have applied for a new broadbad connection for last 15 days. I have already paid Rs.724 vide money receipt no 103653 to santosh kumar pradhan. I have phoned for so many times but i didn't get any response
please give the connection immediately
Ortel BBSR! Well i have come from Mumbai to BBSR and before i landed here, i heard in BBSR, Ortel is the best ISP. With all my expectations, i saw its the worst ISP i have ever come across. With a pathetic cheap, Customer care setup who probably cant even speak proper English or Hindi, its just horrible. Also the engineers are from cheap private college with practicall no technical expertise. They take more than a week to solve simple issues. So in one word. Ortel is TRASH.
Dear Sir / Madam Good evening,
Myself Mr. Jangyadatta Swain my customer id: 747745, Last 5days i had complained for change my plan ortel smart to orte unlimited 699 by your tellphone no. but who one not responsing yet.
Kindly i[censored] change my plan i'll be happy.
how can i check my download balance on online & i m a ortel broadband user
Dear Sir,

The day before Yesterday at 2.00 PM a complain was ludged against no internet connection. Till 7.00 PM there was no rectification done from maintenance side.
I personally requested to a sift Engg. at Local office presented at Bhartia Tower Cuttack, and the issue was resolved for only 3 hrs.
 Again Today Morning at 7.30 AM same issue was happened and a complain was lodged at 8.00 AM through mobile auto voice reply.
In every 1 hr the normal ans ware put for the rectification from costumer care till 7.00PM. I wanted the no. to talk to higher authority, but the Manager of Bhubaneswar Circle, Mr. D. C. Rout was not answered me. I called to Mr Priyabrat Patra, the Retaintion Head of cuttack zone, but he did not pick the call also.
 This type of service is very painful and the occurrence is repeatedly happening and so as it hampers my daily business also.
3 days have been gone till now I am not getting my service.
 Kindly look after in to the matter
My Customer ID is 00694095
Name: Malaya Ranjan Barik
SHIFTING OF NETWORK CONNECTION.

I would request to shift my network connection to Plot No- MC-1, Baragada BRIT colony, Baragada, Bhubaneswar - 751018, from Plot No-RP-11, Pandav Nagar, Lane No-6, Bhubaneswar as I have shifted my house from that plot. My Membership No[protected]. I am shifting tomorrow (05.06.2011) Please send your representative to do the shifting ASAP. My mobile No-[protected] and [protected].
Thanks,
Avishek Mukherjee.
hi friend, to connect customer care follow my instructions below...
1st dial customer care number[protected]
then follow the voice instructions
at the same time press the digits[protected]
by pressing these digits u can get in touch of customer care executives.
I have taken Ortel Broadband connection while I was in Kolkata, there were major problems in terms of connectivity, often it used to disconnect, and the Customer Service in Eden Shop (near DLF) Rajarhat is worst, after lot of calls also they do not respond or respond very slowly. There was no accountability at all. When I was transferred from Kolkata, I paid the whole money and the modem, set-top box for settlement, and I was told that they will deposit the initial money to my account within a month. Its more than 5 months now, still they have done nothing, I called them a few times every time they took a time of 15 days but never came back.
I really had a bad experience. That is why I took time to write this so that others are aware of this.
To
Ortel communication
Sir,
i am fetching a problem with my connection.The connection not staying constant, This problem happening continually and I am very much suffering from this. So I request you kindly please short out this problem. My customer is ID-836755.
sir, i rakesh kumar bidhar
Ql--grduate
1yr 5months expireance in finance
iwant jo in ortel
mail id[protected][protected]@rediffmail.com
ph-[protected]

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