[Resolved] Paytm — recharge | |||
I am ABHIJIT DHARA i recharge my bsnl mobile but my recharge is not delver from bsnl but Rs.300-/is deduct from my a/c.my order no7183671on 23/10/11. Still now on 30/10/2011 I not received my recharge and paytm customer care not care to my problem. I send paytm customer care 10 email but my problem not solved. please help me get me my money back 300rs from this fraud website.and also warn people form using this website thank u and waiting for ur positive reply . My email id [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
23 Comments | |||
Comments
i have recharged airtel ,circle Hyderabad on 05 august-2011 throught paytm.Com but I have not received recharge amount yet. Same will be deducted from my saving account.Please recharge it or refund my amount as soon as soon possible.
Reply
please make sure that this is taken care of. or else will report to consumer court
I have recharge my mobole no ([protected]) vodafone circle Andhra Pradesh on[protected] throught paytm.Com but I have not received recharge amount yet. Same will be deducted from my saving account.Please recharge it or refund my amount as soon as soon possible.
The Tranactions details of my payment is
Ticket No :[protected]
Registered user : [protected]
Mobile operator : Vodafone
Mobile number : [protected]
Recharge amount : 222.0
Payment mode : Hdfc Debit Card
Transaction date : 05-sep-2011 around 10:20 am
The Tranactions details of my payment is
Ticket No :[protected]
Registered user : [protected]
Mobile operator : Vodafone
Mobile number : [protected]
Recharge amount : 222.0
Payment mode : Hdfc Debit Card
Transaction date : 05-sep-2011 around 10:20 am
Dear Customer,
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.
Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.
You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.
To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html
Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.
Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.
You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.
To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html
Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
My Order No : 42703185
Date Of Transaction : 13th july 2012
I didn't get my recharge or my bank account is also not credited for the amount of Rs. 20.
Date Of Transaction : 13th july 2012
I didn't get my recharge or my bank account is also not credited for the amount of Rs. 20.
Dear Customer,
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
We have already completed the refund process of Rs. 20 from Paytm side for our Order Number 42703185.
Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
We have already completed the refund process of Rs. 20 from Paytm side for our Order Number 42703185.
Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
GSM Mobile 9580069300 for Rs.150 is not Successful
hello I have not got any amount for this Order no: #[protected] and it shows in account hat YOUR ORDER IS SUCCESSFUL and balance is debited from my account please checkTakes very long to reply on complaints
I received a broken electronic product and raised a compliant for the same, Its been 1 week I have not got a reply from them. I am not very sure that would I be re-addressed on this ever or not. Very bad service.Recharge show success from paytm site,but not received
i recharged for my mobile no.[protected] but i did not get the balance and amount was debited from the account i had recharge on RS 199 ORDER NO. [protected] Feb '15 4:19 pm from till date i didn't get that moneyMobile Recharge not credited
I recharged mobile prepaid card for Rs. 105.00 and got the sms of confirmation. While I am trying to see the balance, it shows zero.even after 12 hours now, balance has not been credited to account.
Payment not recieved in bank account
I had tried to recharge my metro card but transaction was failed due to some error after that payment goes in paytm wallet then i return that amount in bank account but still i had not recieved any payment .kindly do needful if payment cant be reacged in my bank account then add in it my paytm account but make my payment return from paytm ..Recharge still processing but money is deducted as schedule.
Its been 4 days since my recharge is pending and still after several complaints to paytm .they have not responoded but my rs 400 is deducted from my credit card...balance not recieved
bank balance is already cut9%
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