[Resolved]  Professional Couriers — Non delivery of courier and irresponsible behaviour

I have personal experience with professional couriers in New Delhi, Munirka.
One the sheet of courier charges it was clearly mentioned that for for first 500gms charges is rs 70 and then every 500 gms charges is Rs 30.
i.e. for toal 2kg doc charges should be 160 for KG
But they keep saying that charges for 2kg is Rs 300 as shown in the next table, I try to convince them that, Rs 300 given is for CARGO - NON Docs.
But they keep arguing that this is our company rate.
Finally they said that you bring the courier in a set of 1 kg each and they will charge Rs 80 each.
Truly Stupid. .
They have not mentioned any information about the charges on their website.
No Rate calculator.
No Info about the delivery in a particular area.
GOD knows what they mean by professional.
DTDC and FIRST FLIGHT are 10 times better then professional and blaze flash courier.
Rajeev

Dear Professional Courer Team,

Sub-Dealy received Courer
Docket No.3888202

This is in regarding to not received courer yet .our stockist has sent yesterday couier and your branch Guy had commited to received packet next day at Delhi.
But still did not received.

Somany Keraben Pvt.Ltd

Sanjay Kumar

Professional Couriers — Non delivery

I have booked a consingement through Professional Couriers as per the deatails provided below
Consignee Veena Krishnamoorthy
Address : Manager, Friends of Womens World Banking India, 101 Satkar Builing, Opp:Gandhigram Station, Ashram Road, Ahmedabad 9
Telephone Number of Consignee: [protected]
Consignement Note Number and date : 1041263 dated 7/4/09
The consignement was booked from Trivandrum through Professional Coriers, Near Sasthamkoil, Thycaud, Trivandrum 695014
While booking I was told that the consignement will be delivered on 9/4/09
I regret to inform you that the same has not been received even now that is on 10/04/09 at 3 PM
Please help me in this
Thanks and regards
Vijayam Krishnamoorthy
Manismrithy
TC 38/42, VNRQ 59
Vivekananda Nagar
PO:Thirumala
Trivandrum 695006

individual — non delivery of cover

My son has booked from Hyderbad one cover to Baroda on 1/4/2009 vice awb no 5308134 and another cover to Mumbai vide awb no 5309774 dtd 26.03.2009 so far there is no trace of these covers at both
destinations and also it is not appearing on tracking. can you trace and let me know the status please

look forward for the prompt reply

dfgf

Hi,
This is regarding Courier No. CHW3912823 which I have sent on 23rd March 2009. It has not yet reached the recipient's address. And now it has become a matter of surprise for me that why it took so long to reach the destination. It was containing some valuable gift worth rs 800 and the delivery cost which I have paid was Rs 100. Hence, a total of Rs 900 have been spent by me. Besides all these I am wasting Rs 20 on phone everyday asking for the status of my courier.

I am not getting proper updates from anybody. I have called on the following numbers:-

[protected] [protected](presently in Ranchi)
[protected] [protected]
[protected] [protected]
[protected]

Each time I have called on these numbers I have been asked to call on other number.So, its a mental harassment for me.

It's really shame upon the reputation of professional Couriers that it is giving such kind of service. I have lost trust on professional courier and would never suggest anybody to send any document through it.
Kindly let me know when will my document get delivered. Else, I would take legal action against Professional Couriers as I have every legal prooof with me to go ahead for that, if I do not get proper/POD within a week. This is most urgent.

Thanks & regards,
Vikas Kumar
Ph NO. [protected]/[protected]

Courier no. CHW3912823

Delivery Address:

C/O: Mr. A.K Pandey
Qr.No.D.T-1579, Dhurwa, Ranchi-4(Jharkhand)

Office from which the courier has been booked:

Professional Couriers
Rajdanga Office/Anandapur Office
Kolkata:700107

Note: Latest Update is that my Courier has been lost. I got this information when I called on [protected]

One more thing, when I was sending the courier they have not asked me to declare the items.

Please revert back to me with the updates as soon as possible.

i have booked the courier on[protected].Domestic Consignment No: NDA 5020852. it is a office document need to receive argent.But it have not received yet.i met the courier office so many times.but still the courier is not received.

i have written the fallowing address on the cover
Richa Bisarya
Hr Executive
Wipro infotech Ltd,
phase 3, plot No 480-481
Udyog vihar, GURGAON
Mobile : [protected]

address is correct, phone number is also correct, then what is the problem to deliver.

who will response to this. simply your people loose their good name.
i need your explanation to this.

my important douments which was depatched from dombivli to dhakoli (zirakpur/chandigadh) on tha dated 13/04/09.whaich not delivered yet. c.n[protected]

Dear Sirs,

Reg : document no[protected] Not received till date from Chandigarh.

I am not getting the documents in time. It takes one week from the date of booking. The document No is[protected].The document booked in Mumbai to Pasco Motors, Ropar on dated-16/04/2009.That had came on Delhi on dated 17/04/209.from Delhi it has posted for Chandigarh on dated-17/04/2009 by forwarding no-89879.
But till to date I am not received the courier & several time I have called on Chandigarh proff. Couriers tel nos.The numbers are-[protected] & 5054560, [protected], [protected].
But the staffs are often telling me a new story when I called them.
Please help me the courier consist very important document in side.
We hope you would look into this matter immediately

Thanking You,

Yours faithfully,
Jay Dixit
[protected]

Dear Sirs,

Reg : document no[protected] Not received till date from Chandigarh.

I am not getting the documents in time. It takes one week from the date of booking. The document No is[protected].The document booked in Mumbai to Pasco Motors, Ropar on dated-16/04/2009.That had came on Delhi on dated 17/04/209.from Delhi it has posted for Chandigarh on dated-17/04/2009 by forwarding no-89879.
But till to date I am not received the courier & several time I have called on Chandigarh proff. Couriers tel nos.The numbers are-[protected] & 5054560, [protected], [protected].
But the staffs are often telling me a new story when I called them.
Please help me the courier consist very important document in side.
We hope you would look into this matter immediately

Thanking You,

Yours faithfully,
Jay Dixit
[protected]

Dear Sirs,

Reg : document no[protected] Not received till date from Chandigarh.

I am not getting the documents in time. It takes one week from the date of booking. The document No is[protected].The document booked in Mumbai to Pasco Motors, Ropar on dated-16/04/2009.That had came on Delhi on dated 17/04/209.from Delhi it has posted for Chandigarh on dated-17/04/2009 by forwarding no-89879.
But till to date I am not received the courier & several time I have called on Chandigarh proff. Couriers tel nos.The numbers are-[protected] & 5054560, [protected], [protected].
But the staffs are often telling me a new story when I called them.
Please help me the courier consist very important document in side.
We hope you would look into this matter immediately

Thanking You,

Yours faithfully,
Jay Dixit
[protected]

Professional Courier — Non delivery of documents

It is verymuch fed up for me by using peoffesional couriers nowadays. I was suppose to get one document from Bijapur (LR No :[protected] which was transitted on 21-04-09, and it was suppose to reach bangalore on 22-04-09 by noon or evening.But i had not recieved at all.
On 23-04-09 i got a call from ([protected]) that the document has came to bangalore at {N0.25, Opp Traffic Medicals, Nagwara Main Road, Kadugondanahalli, Bangalore - 560045}, and he told he will bring that doc on that same day. I was waiting till evening and made the call to above mentioned number, then the PROFESSIONAL COURIER representative was telling there are no courier boys to send the document to you if you want it u can collect it from the above mentioned address.
More ever i had recieved my documents three times at above mentioned address myself.
How many times shall we co operate with these guys???
My humble request to professional couriers pls make your service better. Iam really very much disappointed with these services.

MY CHENNAI OFFICES BOOKED ONE PARCELS AT CHENNAI DT 20/04/2009, SAID PACKET IS ERY TOP URGENT BUT I HAVE NOT RECEIVE UP TO 23/04/2009

our experiences with this courier is very bad. a very hopless and irresponsible company .even after 10 days no news on our documents. call themself proffessional couriers but the reality is very unproffessional. dear readers never & ever deal with such crooks.

no one comes on the line to answer on the whereabouts of the consignments. i feel they are like our polititians.say something and do just opposite to it.

rajugopal

My supplier sent me documents of my material (pod no.[protected] from mumbai on 16/4/09 but i have not received the same yet. This parcal is lying at your Lonavala, Pune branch. on 27/04/09 i called at your mumbai office & they have given me a mobile number ([protected]) and i called on this number that time a lady replyed to me but very arogently & in very rude/rough voice.

Now i have decided to stop all dealings with your courier service which I am doing since last 14 years because your branch associates are , careless and mannersless they donot want to grow your business but they will finish your name from the city.

Take care!
thanking you,

Seems they are bunch oF hARAMIS, professional ciuuries Chairman Should get a BIG
shot at his bUTT and sould be made stand in the hot sun.
basted lost my parcel

The comments i have read is literally right.I am working as a Senior Regional Manager for USV LTD, The NO.1 Anti Diabetes Drug manufactures.We have lot of dockets Thru this proffessional courier guys.Now their service is horrible.I had sent un urgent Docket for a dr on 27 th to Tvm from Chn.But as of date they hav not delivered to him.horrible guys.
sam
phNbngy

I have sent a courier from madiwala branch, bangalore to mumbai-97 from professional courier on 27/4/09. The consignment number was BLR34494795. Till more than 5 days the consignment details was not updated at your website. I was told that the courier will be delivered in 2-3 working days. Now it is more than a week and the courier has not reached its destination. I went two times to enquire about it to the madiwala branch, but i didn't received a proper answer from them. How is responsible for this kind of negligence . Even I called all the Customer Cell numbera agin and again[protected]/05/10). All the numbers were busy. No response. Then I called the kormangala head office enquiries[protected]. All the numbers were busy again. What is the use of giving these numbers.Please let me know the status of my courier at the earliest.

One of my courier sent on 2nd May 2009 from Bokaro to Bodhgaya in Bihar just 250 Km away but till date on 7th May I could not get my courier and when I contacted the person through phone who is Gaya from Professional courier company he gave unsatisfactory report and told that the people from my place come to collect the parcel from office, Is it way the proffesional courier handle the packages?

Dear Sir / mam,

I am not getting details during tracking - for below AWB NO. -

Plz. update me details for this AWB No[protected], Dated - 14/5/09 from Erode - Tamilnadu.

I wanted to know about it ASAP.

regds.
Arvind.