The Professional Couriers Complaints & Reviews

A cover containing HP Gas transfer form was sent by cover through Professional Courier service from Visakhapatnam to Ooty vide no.VSP2521391 to my address in the name of K.VENKATESWARA PRASAD, 262, BOMBAY CASTLE, ELIKEHILL ROAD,OOTY.

THE COVER WAS NOT DELIVERED TILL TODAY.

When I made personal enquiry I am informed that it was received on[protected] and it was delivered. On verification it is found that it was dleivered at SRG Tyres located in Muruguan lodge which is just 300 meters from the Professional Courier Branch office at Ooty.

When contacted, the branch head informed me that he will deliver only on[protected] though it takes only 10 minutes drive to get the cover and deliver or else I have to come to their branch in the evening.

The attitude on the part of the branch head shows his recklessness to attend to the need of the customer.

A cover of important document was handed over to professional courier pune Bajirao Road to deliver Belgaum.on 9/7/12
docket no[protected]
office bearer said that doc. will be delivered by 11-7-12. After following up with Pune office, for 3 days continuously, the cover was delivered on[protected] at 7.15 p.m.

Dear sir,
Two days ago I have received a parcel from pune(maharashtra) sent by Gandhi Sarees,Rasthapet Pune By Professional couriers booking reciept no PNU[protected].The Parcel contains new sarees 4nos and 1gagra of tottal worth Rs 30500/- and the weight of parcel booked was 8kgs.But i have3 received only 2 sarees and the weight of parcel is 2.6kgs.we have opened the parcel to see the contents and we have shocked that the 2sarees and 1gagra of ladies is short and we observed that they have been thefted by somebody.we have enquired with the sender over phone and they confirmed that the goods have been thefted and weisht of the parcel is also verry less than the booked weight.so iam giving this complaint to get recover the goods of worth 20500/-.i strongly say that it is courier companys responcibility to find the goods which are short and hand over to me.as early as possible.thatsy iam giving this complaint. THANKING YOU SIR
YOURS
G.SAINATH(siruguppa)
MOBILE:[protected]

Hi ,
My Friend had posted Courier from Hyderabad for Pune . The consigement no. is 28273403 . It was posted on 09July2012 and till today it did not reach me. It contain my PAN card .

Now I am in big trouble . I am calling the customer service , but hardly I am getting any response.

This is worst courier in the world. Do not use this courier service .
Make sure , this company should be closed.

suraj

I have sent a consignment (Ref number MAA[protected] from Chennai on 7th July 2012 to my cousin in madurai.
However it was not delivered till 11th July 2012. When I tracked the consignment on their website, it was saying the status as "Received at MADURAI-PBS on 9th July". I was wondering what they are doing with the tiny parcel for 3 days. Finally my cousin went to the Professional courier office in madurai and had collected the parcel from there.
I have now decided not to do any business with professional courier.

My sincere advice to fellow citizens, please avoid "THE PROFESSIONAL COURIER". Otherwise get ready to trace your parcel for several days and to visit their office to collect your stuff.

Regards,
Rajarathinam
Chennai

Dear Sir,
This is to inform you that, I Mr. Rajib Nag, reside at Chennai sending a courier through Professional Couriers from Chennai on 20/06/2012, But after six to seven days it's still not delivered to the sending address. It's very urgent for me. today i call to the couriers customer service center [protected] they give me the number [protected] and also call but they give me another no [protected], i also call but they are all not any satisfying answered to me.then I'm very passel-ed.
Then I request to you please solve my problem as early as possible.
My Courier Slip No is MAA[protected]
Courier Name & Address is - Professional Couriers, No-32, Thiru-Vi-Ka Road, Royapettah, Chennai-600014.

We sent a courier through Professional couriers on 16th June, 2012 to Srikakulam (Andhra Pradesh).
It has been 10 days, but it is not yet delivered.
I have tried to call customer care centers in Bangalore, Hyderabad and Mumbai corporate office.
None of my calls were answered.
The courier carries an important receipt. Because of this late delivery, we have to pay a fine per day from 19th June, 2012 to another party.
This has created a mental tension.
I am in London now and it is very difficult for me to track it in person.

Kindly help

Dear Sir / Madam

This is to bring to your notice that Professional Couriers have been a pain in my life for last 1week now.
There was a packet which was dispatched from Chennai wide docket number MAA[protected] dated[protected] which is supposed to be delivered in 2-3days(max). Today its[protected] and till now I have not received my consignment.

This consignments contains customized INVITATION CARDS of my son's first birthday. And this occasion is very precious for me. I am loosing on days to send out the INVITES to me near and dear ones.

Since Friday[protected] I have been following up with various people within the company but no one has been able to help me.
And neither are they sounding to be helpful.

I urge you to please take-up this matter with the company for the mental harassment caused to me... and help me in getting my consignment ASAP.

Warm Regards
V Kartik
M: [protected]
E: vishwanath.[protected]@gmail.com
Add :173-E, 3rd Floor,
Maa Durga Appts.
Ward No. 3, Near Kali Mandir,
Mehrauli, New Delhi - 110030

Sir!
My son Master OMER FAROOQ is subscriber of "CHAM0PAK” English Fortnightly published from Delhi. (The subscription bearing No. is 11005/[protected], B[protected] N-200625)They are sending the CHAMPAK by Professional Courier, since beginning the local distributor of professional courier, failed to give home delivery. When they are receiving the said magazine they are giving me miss call by mobile phone and telling me that come and collect the courier, otherwise they will send back the courier.
In this connection I am requesting you take necessary action against the local distributor, M/s Professional courier Centre, Near Rajaram Gate Beside ICIC Bank, ARMOOR 503224, Dist NIZAMABAD A.P and make sure to give home delivery of said magazine . in this connection i have been submitted written complaint on (1) dated 20- May 2012 (by mail) (2) Registered Post Dated[protected], but the professional courier services did not taken any action in this regard.

This is for your information and appropriate action.
Awaiting for response.

SAIMA ISMAT
General Secretary Minority Devolvement Society
H. No. 1-70-13/3, Near Classic Function Hall,
PERKIT, Armoor, 503224
Dist. NIzamabad
Email: [protected]@gmail.com

Dear Sir/Madam,

I am Karthik from Trichy. Yesterday that means 31st May 2012 i have sent a courier cover to my Mother in law's home through PROFESSIONAL COURIER. I know that only one day is the maximum time to deliver for submitting. BUT YET NOT RECEIVE PARCEL. I CALLED TO PROFESSIONAL OFFICE AND TALKED TO CONCERN PERSON FOR MY PARCEL. BUT NO RESPONSE.

FROM THE MORNING I CALLED TO PROFESSIONAL COURIER OFFICE MORE THAN SIX TIMES. BUT NO ONE HAS GIVING A GOOD RESPONSE.

I AM TOTALLY UPSET & IT IS VERY VERY HIGHLY IRRESPONSIBLE. I WAS TOTALLY DISAPPOINTED ON THIS SERVICE.

BELOW I HAVE MENTIONED MY ALL DETAILS ALONG POD NUMBER:

My Name: Karthik

POD NO: TRZ55866958

Mobile No: [protected]

My mail id: karthik.[protected]@gmail.com

To Address: M.PRIYADHARSHINI
TEACHERS COLONY,
MOLAKKULAM,
PUDUCHERRY - 605010

From Address: Karthik,
No: S- 5, NJ Apartment,
Mahalakshmi nagar,
Near Mahalakshmi Nagar,
Trichy- 620008.


Kindly take my case as High Priority to take SEVERE action on Concern OFFICE.


Warm Regards,

KARTHIK

29/05/2012

Complaint againss- Professional Couriers, Pune
on monday dated[protected] My son M.S.Pande has sent me a parcel from Pune City TO address:Saptgirinagar, Pusad, dist-Yavatmal,Maharashtra.(Tracking Number:[protected]
But i got a WORST experience from PROFESSIONAL COURIER. After 9 days, I didnt get parcel YET. Even I am calling at your office i am not getting any response.Giving bad response.
AS early as possible,parcel should be reached at my place. [protected][protected][protected][protected][protected]S.D.Pande[protected][prot...⇄
( rtd. Superintendent of Police.)
([protected])

I had booked a document from professional courier at Goa on 14th of May 2102, the Receiver address is R.Roopavathi, 6A,Azhagappa Nagar, Ariyalur (T.N). Usually they will take 3 day's time to delivery the document.But this time already 4 day's is gone,But still not yet delivery.Previously i had send from them 5 time's the same address.But Now what happened to the doucment, why still never delivery the document. it's very urgent particulars in the document.Please trace out the document and deliver to the receiver ASAP. Your co-operation will be appreciate. Thanks. M.Raja Saravanan,F.No:203 2nd Floor, Murgao Beach Tower,Baina,Vasco-Da-Gama, Goa- 403 802.

Hi,
I sent a parcel from madurai to bangalore last monday, it should take 2 days time at max, but the parcel has not yet reached till now, i tried using the consignment number of the courier bill, the only details available was 'LATE ARRIVAL', which is not my fault, i needed the courier to be delivered because i paid for it. I called the customer care number which is given in the site[protected], 22230459,[protected] , but the line was busy all the time before 6 and after 6, not one would pick the call(this happened for 4 continuous days). Today when i checked the website again, i found that the parcel has been despatched to the source location(madurai) itself. I am deeply frustrated, i am least bothered about the courier delivery, but what frustrates me is the poor data available in the site and very very poor customer care. I am really sorry to say that THIS WILL BE PROBABLY THE LAST TIME I AM USING PROFESSIONAL COURIERS.

Dear Sir,

I had couriered a parcel on 2 May 2012 from Belgaum to Madhuban, Haryana. and according to Professional courier it should be delivered within 4 working days, but it's almost 8 passed the parcel has not yet delivered to the destination (Haryana) and when called to their offices, they simply go on transferring the phone and more on they tell that it is not confirmed yet (even after 8 days). I am calling regulary since yesterday (around 20 calls to Delhi & Belgaum offices). but i didnt received any positive / prompt reply from any of the executives.

Sir , generally persons from villages are facing these issues, but they cant afford everytime to call (courier offices) that whether the parcel is delivered or not.

The parcel was send to delhi by professional courier from dapoli ratnagiri on 06/05/2012 Saturday. Some problem was there from our side so we wanted to stop our courier so we tried to contact there office it was closed by 6:00 PM. NO CONTAC NO WAS PRINTED ON RECIEPT. some how we able to contac frenchisy he told us to Contac chiplun office they told to Contac 8:30 PM at that time chiplun office sorted hole parcels & informed us that the parcel is not here. Again i contac the owner Mr. Prakash Talathi & i told about information provid by chiplun office he told me i have already courier your parcel you have to contac chiplun office by 9:30 PM. again i contac them at chiplun office nobody was answering the phone. Monday morning I send somebody to check at dapoli office he found my parcel on the table.
RECIEPT NO - 337720
Prakash Talathi [protected],[protected],[protected]
chiplun office[protected]

Hi All,

I am writing this with utmost disappointment from service rendered by Professional Couriers.

There was a courier bound for me send from Kairali Ford, Eanchakkal, Trivandrum. The courier contained important documents regarding insurance of my car. The Kairali Ford depatched the courier on 30th April 2012. Till today it has not been delivered to my address (more surprising given the fact that my address is less than 10 kms from the despatch address).

When I checked with Kairali Ford today they told me that it was despatched on 30th April itself. They also gave the POD number of shipment (989610). They also requested me to approach the Professional Courier office at Karamana, Trivandrum.

I went to the Professional Courier office 30 minutes back. I asked them why the shipment was not delivered to my address even after 7 days. They gave an excuse that there was a harthal one day. I was surprised even if we consider one day delay the shipment was not delivered. Then the Professional courier agent raised his voice, pointed his finger to me and told me that "Professional Courier dont have home delivery. I had told me once that the shipment will not be delivered and it is upto the addressee to collect it from the office". There was a similar incident happened couple of months back. I was expecting important documents from Anna University. The same thing happened and they did not care to deliver the shipment to me. I informed the Anna University about this and only after they talking to courier agents they delivered it to my house.

Before the first incident I used to get Professional couriers regularly at my home. Since then no one from Professional Couriers have come to my house. I clearly suspect Professional Courier, Karamana, Trivandrum clearly not delivering the shipment which are bound to me.

The Professional Couriers are angry with me for chasing them to deliver the shipment at my home. Hence they are not delivering the shipment bound to me.

I would like to take this to your consideration and expecting a quick and prompt follow up with the Professional Courier Agent Karamana to deliver the current shipment. Care must also be taken to deliver the shipment promptly to my address.


Below is my Address:
Raveendran K
Sankara Nivas,
HSRA: B-8,
Karamana,
Kalady,
Trivandrum
Pin Code: 695002
Mobile: [protected]

I have sent on CD vide Professional Courier vide Consignment Note Number PDT 423693 dt 30 Apr 2012 to Dr GV Hiramath C/O Naveen Clanic, Kuvampu Nagar, Kushal Nagar, N Coorg Karnataka.

The CD is missing while delevering the courier to the consignee. It is very important document.

The details of Courier office mentioned below :-

The Professional Courier
# 10-748 Gangamma Temple Street,Proddatur- 516360
Kadapa Distt (AP)

All the phone numbers are out of order as on today.

Kindly look into this matter urgently.

Regards

Bhaskaran Raju
Mob- [protected]

Please note that our agent have booked the courier against docate number MAA[protected] to Mr. Lakshmanan Madhavan, Trichy dated 03/05/2012.

Please note that party have not recived the courier till today and we are calling to your respacted branch office they are not giving answer properly.

Please let us know when our party will get the courier it is most urgent.

Wainting for your reply.

Thanking you,
S. Srilakshmi.
[protected]

I had Couriered a Item i had sold on a website and was supposed to deliver it within 10 days. I delivered the same using THE PROFESSIONAL COURIERS on 21-MAY-2012. As of 2-MAY-2012 , it still is in transit and hasnt been delivered.

The docket number is MAA[protected]

Most Pathetic Service ever which has costed me 2000 rupees worth of business.

Would warn everybody against using THE PROFESSIONAL COURIERS

I had booked an courier consignment from my native place through PROFESIONAL COURIER but their representatives have still not delivered that courier even after 25 days from the date of booking and the packet is still moving around from palce to palce. When I went to them directly to check for the same, they were more irresponsible about their work and started abusing me verbally. They were literally acting like "Gundas".They were not even ready to take further responsiblility to deliver the consignment.They said like, they won't deliver that courier and asked us to do whatever I can regarding the same. Because of their irresponsibility I have incurred a loss of Rs.7500/-. Please suggest me what can be done for this. Can I claim anything from the courier company for this....?