The Professional Couriers Complaints & Reviews

I'm very much disappointed by professional courier service.
I have sent the courier on wednesday 28th march from chennai to kumbakonam.
Actually it should have delivered by 30th march.
But still not yet delivered to the target address.
I didnt expect this poor service from professional courier.

When i enquired the status through mail,
they say that the courier document got lost.

How it is possible for them to loose the document?

Is this the way they serve customers?
Very poor response and service offered by professional courier.

Consignment no: MAA[protected] .

Hello,

My friend booked a consignment from Patna by Professional Courier company at 23 March 2012, it was expected to deliver at Pune on 29th March 2012. i am tracking online this consignment it was last updated for 26th March activity, i called to pune based professional courier office but still pending to recive this consignment. also i submitted my queries to professional services customer care 4 times no body is attending my complaint even no body is picking up call. Please help me, this consignment is really urgent for me. i called to patna based office but nubers seems to be incorrect, i got these numbers fron professional courier website, now i don't know what i need to do and when i will get my consignement. Please help me.

Consignment Details:

Date of Booking - 23 March 2012
Consignment number - PAT6000360
booked from - Professional courier office ,boaring road, Patna - 80001
Booked for - Pune

Please find attched current status of this consignment.


Regards
Ankur Khare

Hi

This is regarding the Docket[protected] from Belgaum to Bangalore which shows delivered and I have not received .

I had made enquiry about this to bangalore main office as well as whitefiled office. Am attaching the DRS which i received but there is no seal on the drs.
Request you to kindly look into this matter as it is more than3 weeks I am following up and not getting any response from your side.

Regards
Guru

please respond to [protected]@gmail.com

Sir,
I had sent a parcel through Professional Courier under docket no BLR[protected] dt 15/12/2011. The parcel contained costume jewellry worth Rs 1090 and handed over to their office in Sanjay Nagar, Bangalore.The parcel was sent to Ms Manik of M/s Johareez.com auction (P) ltd,CI IGM Tower , Gopinath Marg, MI Road, Jaipur-302001 Jaipur. On online checking the a/c, the only information that online tracking system provided was that the consignment reached Jaipur and yet to be delivered to the consignee even after 2 months. Now , online tracking doesn't provide even that information. On follow up with Sanjay Nagar office Bangalore for POD copy, there has been no response. I need to know the status of this parcel or a suitable compensation for the loss of material from Professional Courier.

Sumangala R

I had a thought that Professional Courier is one of the Best courier services until this incident that made me a victim of this irresponsible concern. I ordered a book via online shopping(flipkart.com) and they sent the shipment on March 02, 2012 11 p.m through this courier service. They mailed me saying that you can track the shipment would be delivered in 2-3 working days and mentioned a tracking ID CCU9787515 to track the shipment, But there was no use of that ID in tracking the package. I entered the ID in the link mentioned http://www.tpcindia.com/ and I got a message with no useful information (Blank in all the fields like delivery details). So I called customer care to get the details, "Please wait" and "Call Later" are the words I got as answers for all my questions, Thank you for the valuable service they did so far. I didn't quit, gathered mail IDs for complaints from their website and mailed them with the message from Filpkart, No response... Finally I decided not to purchase in online and also never make a transaction with professional couriers.

I had sent a courier to hyderabad from bangalore by professional couriers on 29th 0f february 2012 evening vide their consignment copy no.BLR 32749896 till today i.e 3rd march 2012 it is not reached the destination person, customer care people are not answering the calls and not exactly telling the reason non delivery, i think they are not running the courier service , they are running a prostitution centre by appointing the lower class uneducated in the customer care centre in bangalore, they are not able to understand the english or kannada language what we are speaking to them, they are asking the same three to four times.

DO NO SEND ANY COURIERS BY PROFESSIONAL COURIERS TO ANY OF THE DESTINATION THE VERY NEXT DAY YOU WILL LOOSE IT.

Hi,

I had booked a courier from chennai (porur) to pune in professional courier on feb15,2012. The courier number is MAA[protected]. Still after 15days they are saying the courier is in transit.

It was very important form, due to that i will be in a great loss.

Pls guide to file a complaint.

Regards,
Murugan

Dear Sir / Madam,

This mail is regarding failure of courier delivery & lack of response from The Professional Couriers, Bangalore. The courier bearing consignment number-BLR34538893, handed over to Professional couriers on 14th Feb, they promised that the delivery would take place within the next two days, now its more than 15 days, but the consignment is not yet reached to the destination, inspite of their repeated promises.

The contents was some of the important documents, which pertaining to a banking transaction of Rs.22 lak fund arrangement, which suppose to reach the party before 21st, beyond that the documents become invalid & the invalid documents will not be considered for funds.

I checked with the local office on 17th Feb, they assured me the delivery by same day evening , but not happened. Again 18th I approached them, they took my cell number and suppose to confirm me the status in 30 minutes, but no-one turned, once again I made a call on the same day, they promised me the delivery by 19th morning, but the status was remain same. They were giving me only wrong commitments, finally on 23rd I sent a complaint mail to their customer care cc marking to the Managing Director, 24th Feb, I was shocked to see their reply asking me to provide the destination address & contact number of the party, which was mentioned on the cover in a printed format with plastic coating, but I given the details once again. The courier company called me on 24th, as usual they promised me the delivery by 24th evening, they suppose to confirm me the delivery by 6pm, but again no -one turned, but I received one more mail at 6.20pm, asking me to “wait for the next day- 25th, for getting the status of my packet.”. 25th evening again I got a call from Professional couriers, they asked me to wait till Monday 27th Feb, also they said the “documents reached very near to the destination place, but they are unable to find out the same.

In between on 25th I got a call from the party, he confirmed me the documents are not yet reached, also said the documents become invalid.

The reason for me to bring this to your kind attention is only because of the whole nature of transaction, which from my point of view look little bit un-professional, which disturbed my entire financial planning & I am stuck in a horrible situation today. Also harassed me a lot and made me mentally torched and suffered. The courier contents are including attested id proof, address proof, signature proof, photographs of me & my wife, which is again a head-ache if such documents fall in to any wrong hands. At least they should compensate my losses which is happened due to their irresponsibility & lack of response.

I can provide all the necessary documents & previous mail communications, if required.

Kindly consider the above complaint & help me in this regard.

Regards...........Girish G Nair

This complaint is against the Professional Courier Office in Thiruvanmiyur,
I sent two sarees through Professional Courier from Chennai to Bangalore. The person who took the shipment, saw the contents, I gave him a declaration, and I sealed the package picked up the receipt and left. The package was delivered in Bangalore a day and a half later and had only one saree inside. The people who deliver in bangalore have no idea what is there inside. The only people who could know what was inside are the persons who checked the contents and gave the receipt. These people also asked us for a declaration letter giving the value of the items being couriered. We gave a lower value thinking that if we give a higher value they might not take the courier.

These people are the only ones who could know that the value mentioned in the declaration letter is much lower than what the actual value of the sarees is. So they would have taken one saree out neatly repacked the contents so that the person who takes delivery in Bangalore does not notice something fishy.

When i told them that an item is missing from my package, to this they tell me if the package was totally missing we can help you, but if it is partly missing we can only give you half the value of the declaration letter. Obviously they knew if they rob the whole package they will be in soup, so they robbed partially, knowing very well that the customer won't be able to do anything about it. So they tell me to write in a complaint and give a photocopy of the courier slip and claim half the declared value. The actual value is much more.

I strongly feel that these people at the Thiruvnamiyur Professional Courier branch are cheating a number of other customers. They know that no customer is going to go to the police and register a complaint against them, so they get away with doing something like this.

These people ought to be punished or else they would do this every other day. If someone could help me how to get the contents of the package back, it would be of great help.

Thanks

The docket no. was MAA[protected]

This is one of the most unreliable and unprofessional courier services in India. i had sent a package on 13th feb and these so called professional people said that they will deliver it on 14th feb. but no such thing ever occured. after wasting money on calls amounting to more than my going to bangalore myself and deliver the courier i came to know that they have delivered it to some other person. after complaining for two days these people said that they need 4 more days to deliver the package. i think no such thing will happen unless i recieve help from someone really PROFESSIONAL. and to top everything up the manager of the postal service said that "do whatever you want to do, we cannot deliver it now". i just pray and request people to stay away from professional couriers because it is the most unreliable postal service. and if anyone can help then please do so.

if anyone can help then please contact on this number [protected]
thanku.......

I have given the consignment on 18th Jan 2012 and still its not deliver to the destination location delhi,
when inquire about this to the professional courier office they are not able to answer, they are saying we don't have track for this parcel.
professional courier office address is #38 BBMP Nagarpalya main road, near Muthyalamma temple C.V raman nagar
Bangalore 560093, PH [protected]/22960120 mob. no. [protected]

my contact no. [protected]

my consignment no. is BLR[protected]

Consignment No: IXM25507942

The above parcel was booked at Madurai on 17.01.2012 and to be delivered at Villupuram. But till 23.01.2012, we did not receive it. I contacted Villupuram courier office many times, but there was no proper answer. So far we did not receive any letter/parcel from courier office in time. Always they are taking more than a week and after following it up many times, we used to receive it.

This time, I send email to all higher officials of professional courier through their web site. But I did not receive any answer from them. I talked to Chennai customer care office. He gave teh telphone no. of Madurai office to lodge complaint. We could not get any reply from them also. I tried to talk to Mr.John thomas, MD of this courier. The number given in the internet also is not working.

This is the status of Professional Courier which is an International company. I remember well that during 2002, at the time of starting this company, the representatives used to come and collect letters/parcels from our location. But now even if we go to their location, we find difficulty to get even information itself.

The top management should look into this type of problems. Otherwise, ............. History shows that many multinational companies became zero due to customers dissatisfaction.

Regards,

D.Muralidharan
Scientist
[protected]

Dear Sir,

Nikon L24 camera and American Tourister Professional laptop Back Pack booked and dispatched from CHENNAI to Kolhapur on 23 dec. 11 by professional courier but Kolhapur Courier office received empty box and returned the same on 27 or 28 th Dec.Till that date, I am not getting any accurate information about my courier and even many times I Called to Chennai office and in return they are saying my consignment has been lost and no one is ready cooprate for the same. Pls help me on priority basis.

Docket No. Maa[protected]

Mobile. [protected]
Email. [protected]@gmail.com

I had sent a parcel containing cosmetic products of our registered company Oriflame Swedish Cosmetics Pvt.Ltd.,through Professional Couriers.Consignment number KUR[protected].The parcel was shipped to Banglore from Mumbai.The parcel was kept in the couriers office in Banglore for 5 days.When the parcel was delivered,it was ripped off and 2 of my cosmetics were missing.The parcel was not given in the consignee's hand but to the security guard below her house,.When I an the consignee raised a claim no one in the courier office are bothered.Plus my declaration attached with the parcel is also missing.

My father has sent a courier on dated 10-Dec-2012 from Badnera TO PUNE via Courier Serivce Center name"CITY LAND Courier Express"(Mr.Agrawal Contact Number:[protected]) and he used Professional Courier Service.

My trace number is :AMT[protected]
Mr.Agrawal Even not Replying Properly to US regarding our request,they given us pune service center to ask about our request.
It is Mr.Agrawal responsibility to ensure that our courier should be deliver to me but they ignore US.
When Contact to pune Office No.[protected] they said given request number is wrong.

Respected sir please guide me what should i do in thise case.

Regards,
Devendra Varma ([protected])

Dear Mr.

The professional courier

I would like to bring to your notice that I had to receive a Courier which was sent from Mumbai to Gurgaon, Haryana (Shipment No. vpl[protected]________) on ______27/12/2011____to till date_____.

However, despite the delay of _16 days, my shipment has not reached. The concerned person from your department also called me to confirm the address but no such couriered was received so far and it was confirmed by your personnel that the couriered is returned back to Mumbai without assigning any reasons. Despite repeated calls to your Customer Service agents, both at Mumbai and Delhi offices, the delivery has NOT been done.
The representatives have shrugged of their responsibilities by putting the blame on the shipment from one person to another.

This huge delay in delivery is quite contrary to the standards of quality and efficiency in service claimed by you. Hence you are requested to look into the matter to trace the current location of the shipment and kindly have it delivered. I, the receiver, have my contact details given below.

The Receiver’s contact number is [protected]_

i am sending one consignment by the professional courier is not delivery today
AIRWAY BILL NO. TUT10336578
BOOKING DATE - 30/12/2011
TODAY DATE - 07/01/2012
BOOKING FROM - TUTICORIN -TAMILNADU
DELIVERY TO - REWARI HARYANA
THIS DOCUMENT IS NOT A DELIVERY TODAY ALSO
PLEASE HELP ME FOR FINDING MY DOCUMENT

FREE ADVISE FOR INDIAN PLEASE DON'T TRUST ON THE PROFESSIONAL COURIER COMPANY IS VERY BAD

the professional courier is very bad courier company in or country
we are sending two document through the professional courier from TUTICORIN TO REWARI
booking date-30/12/2011
document number is (TUT1033657)
this is very important document
is not delivery today - 7/1/2012
so my advise for all indian don't us the professional courier
is very bad

Hi,

From Mumbai Viva Magazine has been couriered to Pune at my address on 3 Dec 2011, 17 Dec 2011 and 30 Dec 2011. But None of them have been received at my end from professional couriers. Professional courier is very irregular and irresponsible couriers in the country ... In spite of repeating reminders phone calls... nothing is going right at there end... still they are same as earlier... Very disappointed...
Professional courier delivery mans are not even taking receiver signature even at delivering. The staff of professional courier is also irresponsible...
My courier received at pune office ( Jahangir branch ) at 19 Dec 2011 from there the courier has transferred to Magarpatta City branch. But I have not received the same even after 12 days...In Jehangir office and in magarpatta office of professional courier some girls are jst chatting with there friends, if ppl giving them call they just put there phone on side and on next call they use to chit chat with there friends .. the staff is totally irresponsible..
My Docket No : VPL[protected] which is sent from 17 DEC 2011 from mumbai still missing after 12 days .. Very BAD SERVICE .. There licences should have to be confiscated as soon as possible by govt.. Strong Steps should be taken against professional courier.

the professional couriers and repute couriers are very worst in delivery of courier service and delivery of post . they are no 1 in fraud and cheating customers . plz dont give any orders in that concern .

regards
harrish