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[Resolved]  R value Ajwain 100g — Charged thrice

I went to nearby Reliance Fresh outlet and clarified about charging me thrice for 100g Ajwain.
He checked the Bill and informed that credit of Rs35.00 has been given in the bill.
This mistake , on my part , is due the fact that that the - ( minus sign ) was not properly
visible.
I say BIG SORRY Reliance Hyper Mart staff and the particular Billing Personnel.
Prabha Gupta
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  1 CommentShareTweet

Comments

I purchased ONE Packet of 100g Ajwain from Reliance Hyper Mart, Iskon Mega Mall on the evening of 11th Aug 10.
The MRP printed on the packet is Rs 31.00.
At the billing counter the Billing Clerk noticed the mistake since the computer was billing for Rs 35.00 insted
Rs31.00. I noticed he tried thrice to rectify the mistake and later told me about the mistake and suggested that I should not buy the Ajwain pkt due to Billing mistake.
I insisted and asked the Billing clerk to amend the mistake manually .
He kept mum and made the Bill. It was for Rs600.00.
On enquiry , it was informed the Ajwain has been billed Rs 35.00.
I objected and demanded to REFUNDAD Rs,4.00.
He then consulted his superior and refunded Rs 4.00.

Now the problem is that he has Charged the value of 100g Ajwain THRICE @ Rs35.00 but have not
not given credit for two packets ,which he tried to ammend the price mistake .

Therefore I have been Billed EXTRA for Rs 75.00.
They should refund me this extra charged money from me.

The details of the bill are as under:-
Card No [protected].
C8073 #0185 20:10:51 11Aug2010

Prabha Gupta

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