Zudio Complaints & Reviews

I have been to the Dharmapuri Zudio branch. The worker's behaviour is rude. The employee name is Shylaja. They shouldn't cross their limits....

I am writing to express my dissatisfaction with both the quality of a product I purchased from your store and the level of customer service I received during my recent visit. On [date], I purchased a track pant from Zudio at your [Mira Road] location for Rs. 999. However, after just one wash, the pant faded significantly, which is highly disappointing considering the price I paid.

When I returned to the store to address this...

Is that necessary a number to get my bill... I purchased zudio for 799 and i give them 1000 but firstly they only give me 200 in balance secondly i asked them for 1 rupee and they give me. I feel a scam in this... They not giving a printed bill without number... I can't give them number because my number is my privacy......

I have been purchased 1563/- clothes on 18/12/23 from Zudio (Kalyan) for which I paid above amount via transaction ID:[protected]. But the Store says as we have not received amount we will not consider your shopping, so they denied to take away purchaesed clothes. Since my account shows amount deducted and same amount not returned in my account till date (23/12/23). So herewith i am logging complaint against Zudio to return my amount...

Purchase kajal from zudio.eyes paining like anything.
Refund full amount....

I recently purchased one of the facial mask from Zudio Vigna Nagar Branch. Unfortunately I have experienced some concerning issue with it. After using the product I have several in reactions on my face including the rashes and few bulges . When I went through the company website I could see lots of people had similar issues and I really have serious concern about the quality of the product and the experience of left me disappointed and concerned...

We bought Tshirt on 14th Nov. It faded at multiple placs after one wash. Please let us know process to replace...

I visited this shop many times, iam a regular customer, on 02/12/2023 I went to zudio and the billing section people didn't remove the magnet properly and treating us like thief later I showed my bill to them and they found that staff didn't remove the magnet from dress properly but the way they treated us infront of everyone, the security was very rude the way he behaved was really felt bad, later he didn't even ask sorry for his behaviour,...

I have bought a denim green colour jeans ₹ 899 on 1 nov 2023 after one wash it's colour get faded and in lower half of pant the colour turned black from green. I can't use it again just used one time and washed . This is so cheap please do needful...

I have been charged for rs 12 for carry bag which is a unfair trade practice because no one is expected to take the purchased clothes in hand...

I have used zudio cranberry and bubble gum lip balm which I purchased this year so it is clearly not expired. But this is the 2nd time I'm getting lip allergy from the lip balm applied just for few hours. It's very disheartening! It happened 1st time I felt lip balm could not be the reason but I was extremely wrong. I consulted doctor and underwent medications. Also its happened to me today again. I woke up with swollen and itchy lips. I...

I am writing this message to bring to your notice the unpleasant experience that I had at your store recently. My sister, her kids and myself visited your store (Uttarahalli main road, Bangalore 560061 ) and did purchase of 10 items. We got the invoicing done and paid the amount too. I requested store person to count the number of items before handing over to us. I repeated this request multiple times. However, he was getting irritated and...

I transacted 963 Rupees on 1st October at 18:55 PM in the Zudio store from Mantri Square Mall, Sampige Rd, Malleshwara Bengaluru (Karnataka). On that day, The transaction was successful but the billing person and store manager Puneet were denying that they had not received the payment after that I raised the ticket on Phonepe and from Phonepe I received the message that the transaction was successful. My transaction details are (Transaction...

Me and my friends visited zudio yesterday and we went for exchange. I polietly asked the person who was at the counter that if the exchange row is different from the billing row because in every other store it's different but in the exchange counter that person was so rude i think he is the manager of the store he was wearing a blue shirt . He told me that no you have to stand in the billing line but just before he exchanged other customer...

I purchased a shirt from Zudio and it's invoice worth ₹309 but then I returned it and purchase other shirt worth₹599 in exchange of former shirt so I just should pay ₹290 only but cashier told me to pay ₹400 and at that time I told him that my former Payment was ₹309 but they said the former shirt is worth ₹199 which was I bought only 3 days ago I can't understand how could price increase in only 3 days. I attached both invoice...

I recently brought a Denim of 999rs for my fiance from Zudio. However the size that i brought was 1 size bigger and when we went for replacement of size the product was not available and other available products where not that great. Hence I requested for a refund in cash so I could buy something else from some other place. However the staff was not ready to give the refund they were okay to give the credit note which is valid for 90 days....

Worst behaved staff i've ever come across‼️ we (me and my friend) wore tshirts from zudio which were previously purchased in a different store. While leaving the store the rude security officer stops us and says that he has to check the cctv to confirm we came in the same attire and didn't steal it from the store!! made us stand like thieves near the entrance and wasted 5 - 10 mins of our precious time! only to come back saying we came...

We once asked in Zudio sp ring road vastral branch that we want a job, when we told them that you don't hire 2 people from one house in one branch and zudio vastal sp ring road branches have 2 ladies together, why is that? very very bad this is a politics i don't no why region permission granted one family two lady both one branch wah wah wah zudio ......

I bought a lip balm 2 days back and used it henceforth. In the 2 days itself, my lips have become drier and chapped compared to before. I did not use any other lip product.
The quality of the zudio lip balm is very degraded....

I am a frequent customer of the Zudio outlet in Lulu Mall Trivandrum, last day when I went there to purchase clothes, I noticed that you have not provided sleeve pieces in ladies tops. We come to your shop with a picture that you provide sleeve pieces for stitching, but I was disappointed that you did not provide it. It is your responsibility to satisfy every single customer who come to your shop. The benefit in providing sleeve pieces is...

My self Dr. Rajeev singh thakur .
I went to Zudio at frreganj ujjain. And purchased clothes for my family . They took lot of time in billing so I didnt cross checked in bill invoice but checked later at home because my home town is 65km away from ujjain .
They overbilled in invoice (Z[protected] dated 04/04/23 at 20:13, pm....

Dear Zudio Customer Care,

I am writing this email to bring to your notice the unpleasant experience that I had at your store recently. Me and my friend visited your store to purchase a gift for our friend. As we had limited time, we hurriedly selected a T-shirt and billed it. However, there was another hoodie which we tried and didn't select. Unfortunately, we did not notice that the hoodie was still in my friend's hand as...

I have purchased a Zudio based face wash from the store of Zudio situated in GIP Mall Noida i have tried to remove the sticker from it and came to know that it was already filled half they are trying to make fool o[censored]s...

No que...

Recently I bought 4 Nailpaints and its an oversight did not notice that I had picked 2 from "try me ". and they deny to exchange :(

Infact informed that on same daty or next day we can do not more than that, explained that a person travelling from 20 kms just to check on testers billed and U say that cannot be exchanged,

With no options left I had to come without any solution.

Really unfair #ZudioJayanagar...

Zudio Trichy is not allowing inside due to power shutdown, this is completely not acceptable. I have never seen this type of customer service. Please address this immediately....

Sleeper quality is too low...

Shoe torn broke in 3 months...

Recently I bought a bunch of clothes from Zudio, and I must say I’m really very very disappointed with the quality, the price and the options may be good but the quality of products is disaster, one of the winter Jacket bought from last week after second time used jacket stitch ripped very cheap quality and the Color get stuck on a lot of clothes, I’m super disappointed with the quality at Zudio and i am sure that not to go back here...

I bought a bunch of clothes from Zudio recently, and I must say I’m really disappointed with the quality, the price and the options may be good but the quality is very very bad, one of the shirts I bought lost Color in the first machine wash and the Color get stuck on a lot of clothes including a few I bought from Zudio, and one of the T-shirts I bought had a very poor sticking, the extra piece of cloth was sticking out a little bit, I’m...