Reebok India — cheating the customers

Address:

Hyderabad, Andhra Pradesh

respected sir,I have purchased two pairs of shoes from the REEBOK STORE located in PARKLANE (SECUNDERABAD) BILL NUM-12754,purchase date - 5-6-13.the store provides a discount on school shoes every year but this year according to them has no discount this year.the time we went to the store we pre hand told them we are from dps school.they did not bother to inform us about no discount provided this year duped us in purchasing two shoes .On the bill payment also we were not informed about the discount,being little suspicious we enquired that previously we got the shoes in RS-1100,the storeowner informed us that the prices have increased.we were handed over the packet after the bill payment.on reaching home we noticed that he had not given any discount!When we went to the store again for clarification ,the store owner and the salesman argued with us firstly that they had told us ten times about the no discount this year,then after a lot of arguement he told it is not his responsibility to inform us prehand!when enquiring the storeowner's n salesman's name they told both of them are KUMAR(which dont know to what extent are true!)they have cheated us in selling the shoes without any pre information and now blaming us about not asking before! I am not feeling doubly cheated,firstly I had to pay RS-1000 IN EXCESS FOR THE SHOES(which I would get as a discount)and incurred RS-400 as again travelling to the store plus the harassement! I am really frustated by the store owners behaviour towards the customer!