Reliance 3G — Speed too slow

Address:

Hooghly, West Bengal

I am using Reliance 3G using dongle([protected]). The speed i get using this sim is not even in 2G range. Initial few seconds connection remains in the range of 50-60 kbps and within minutes it goes down to 4-5 kbps, even sometimes in bytes too. After paying 650 rupees for each month to get 3GB 3G connection if I have to use in kbps speed than its really frustrating. Even this sim does not connect to the internet in single attempt. You have to have patience to connect it. There are multiple connection failure. Every time I have to click on the connect button multiple times before finally get connection. Even connection comes in 50-60 kbps that's also for few seconds. I feel cheated by this product and filing this complain against it.

I have called customer care multiple times and sometimes they are too rude and always recommending modifications in my system. In spite of telling that the same dongle is not working properly in my office colleague's machine too, they are not willing to hear. I am paying more than 900 per month for 10 GB connection and facing this kind of problem.