Reliance Communications Complaints & Reviews

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Reliance Data Card — slow speed

Dear Sir,
I m Rohit Agrawal from Bhubaneswar (orissa). I was needed a data card for my personal use and i by mistake i choose Reliance data card . In a view of that Reliance is a big name and the services and speed may be good. And even at the time of paying money to them they committed a lot of things that sir speed is so good and bla bla. but from the 1st day i realise that is did a big mistake by buying Reliance data Card. my reliance data card no was [protected]. after loosing a lot of money lastly i stoped trying reliance data card and got a new bsnl broad band connection and i am satisfyied with this new conneciton. so dear friends if you are thinking for buying a data card, then please dont go for RELIANCE DATA CARD, this is world's most slowest speed data card. You will make a big mistake i[censored] will buy reliance data card.

sir i purchase the modem in 24/08/2009


and i give you all documents in your office in jaipur but my conecton not ready


my mdn no.[protected]

my alternet no.[protected]


i purchase your data card in mayur agencies in jaipur.

plz do it imidetly.

Reliance — net speed slow

i had a no of reliance [protected]. date .[protected] i recharge rs99 for internet and i staet internet and i see net speed very poor and i call cast mare care he said that i made report it solve 72 hour solve but it not solve and i again call he said that i made report it solve 72 hour solve but it not solve i report 4 time but net speed not change.plz help

thanku
abhishek tyagi
c.no.[protected]

Reliance Netconnect — speed slow

Dear Madam/Sir

My Name is susanta mondal from ghatal . I am using prepaid reliance net connect cdma 1X data card. But speed of my net is very slow. Now the speed was 3kbps to 5kbps. It is so slow when downloading of 60mb files its very slow and take long time to complete download.I am recharge every month of Rs 169.. But speed was slow. I want to increase the speed. 40kbps to 80kbps. Any recharge card which increase my net speed. I Hope you understand my problem. plz solve this

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Reliance Netconnect — cheating the customer

HI
I AM SAJEEV KUMAR ,AND I TOOK A CONNECTION FROM YOUR NET .FROM YOUR MAVELIKARA OUTLET IN KERALA ON LAST MONTH .ACTUALLY I APLIED FOR THE PLAN O[censored]NLIMITED .THEY HAD GIVEN ME THE 400 PLAN .SO THE FIRST BILL COMES THE AMND WAS VERY HIGH .IHAD INFORMED THEM THE MISTAKE MADE BY THEM.BUT THERE IS NO BENIFIT AGAIN THE BILL ON THIS MONT IS MORE THAN RS 1400/-.......
IS THIS IS THE RIGHT WAY OF SERVING COSTUMER.? I HAD A LOT OF FRIENDS USING TATA,BSNL,ASIANET ECT.. THEY HAD NOT THEESE TYPE OF CHEETING .
THE MISTAKE IS MADE BY YOUR OWN OUTLET SO WHY I WANT SUFFER THE HIGH AMNT OF BILL.
WHAT EVER IT MAY BE YOU SHOULD INFORM ME ABOUT THE DEALINGS .
AVAITING FOR YOUR SPEEDY AND POSITIVE REPLY THROUGH MAIL.

The plan is NOT unlimited. Unlimited plan means max you can download in the night is 10 GB ONLY. Anymore than 10 GB and your Bill WILL skyrocket. Same for the daytime, check your day-time limit...

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform you that a waiver of Rs 224.72/- have been posted into your account.


Regards,

RCOM Care

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

REMINDER 5

KIND ATTN MR ANIL AMBANI

OUR TWO BROADBAND CONNECTIONS NUMBERS:-

1.[protected].[protected]

AND TWO LAND LINE NUMBERS

1. [protected] 2. [protected]

ARE DEAD SINCE[protected]. IN SPITE OF OUR TELEPHONIC MAILS TELEPHONIC REMINDERS, EMAILS VERBL TALKS NOBODY IS TAKING ANY INTEREST. MY BUSINESS IS SUFFERING BADLY SINCE LAST 19 DAYS. YOU ARE REQUESTED TO KINDLY LOOK INTO THE MATTER AT YOUR LEVEL AT THE EARLIEST POSSIBLE

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Reliance Broadband — most senceless customer care

my reliance broadband e mail account is not working for last 20 days . during the time i given the complaint in customer care 5/6 times . every time they says technical work is going on & we can not take ur complaint . Every time gives next date of regular service . till today the the service is not ok. i never ever seen such suepruuuuuuuuuuuub customer care .

user id =[protected]

thanks
aruna
[protected]

Reliance Broadband + — Fraudulent Timing

I had taken Reliance Broadband + connection in the month of June, everything was fine for 2 months. Then I did not receive the bill for the month of August, 2009. Their collection agency called me up for payment, five days after the final due date & told me that my bill was outstanding for an amount of Rs. 935. ( My plan is 499 + taxes). I was shocked. When I asked for details they said they would mail me. The mail never came. Simultaneously they disconnected my Internet connection. Actually, they had charged me for day usage, which I do minimal. On investigation I found that they charge you day usage for the first & last 20 minutes of the free usage time i.e. 10pm-6am. They told me to start my usage after 10.20pm & end it before 5.30am. I did that & my problem got solved. My bill was normal next time. But isn't this cheating, since they quote that the free hours begin at 10pm & end at 6am. I am thinking of filing a complaint at the consumer court. Can I file a complaint??

Hi

I asked reliance about the timing based on your query. They gave the reply below
Thanks
karthikeyan

Reply From Reliance CustomerCare
[protected][protected][protected][protected][protected][protected]
Dear Customer,

Greetings of the day!

This is with reference to your mail received at Netconnect Broadband.

Please find the resolution for the issue mentioned by you.
• Billing and session time issue:
We request you to write us back with the following details.
• Your 10 digit Netconnect Broadband number.
• Your alternate contact number.
• Best time to contact you on your contact number.
We would require the same to help you better.

We sincerely apologize for the inconvenience caused to you.

For further details, you can visit our web-site www.rcom.co.in or write to us at netconnect.[protected]@relianceada.com or fax us at[protected]. You can also call Reliance Customer Care at *355, 30335555 &[protected].

We are committed to serve you the best and value your association with us.

Yours sincerely,

Suresh Nath.
Netconnect Broadband
Reliance Communications


The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: Karthikeyan.[protected]@cognizant.com (Karthikeyan.[protected]@cognizant.com)
Date: Monday, December 07, 2009 02:03 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Cc: netconnect.[protected]@relianceada.com (netconnect.[protected]@relianceada.com)
Subject: RE: BroadBand Plus Timing

Can any please clarify my doubt?


HI

I have plan to buy broadband Plus, please give the timing limit.
Your customer care said that 10PM -6AM
BUT I got the below complaint in consumer complaints.

Is it right?
Please help me.

http://www.consumercomplaints.in/complaints/reliance-broadband--c291996.html




Reliance Broadband +
Posted:[protected] by Chetan Kadam Send email



Fraudulent Timing
I had taken Reliance Broadband + connection in the month of June, everything was fine for 2 months. Then I did not receive the bill for the month of August, 2009. Their collection agency called me up for payment, five days after the final due date & told me that my bill was outstanding for an amount of Rs. 935. ( My plan is 499 + taxes). I was shocked. When I asked for details they said they would mail me. The mail never came. Simultaneously they disconnected my Internet connection. Actually, they had charged me for day usage, which I do minimal. On investigation I found that they charge you day usage for the first & last 20 minutes of the free usage time i.e. 10pm-6am. They told me to start my usage after 10.20pm & end it before 5.30am. I did that & my problem got solved. My bill was normal next time. But isn't this cheating, since they quote that the free hours begin at 10pm & end at 6am. I am thinking of filing a complaint at the consumer court. Can I file a complaint??

This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information.
If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.
Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

at Reliance, you are doing a very good job of copy paste of the same message to all reliance compliants. I have given the full story above - and you have replied as "provide details on the type of inconvenience you are facing"

This itself shows how much you care - if you are serious about clearing your name - provide details of the highest executive in the coimbatore city. Let me to talk to him/her first..

Hello, I received an email today asking to pay the overdue amount. It was sent in a very lovely format as if I had opted for E-BILL from this month.

Do you think your customers are to ask for Bill when there is no internet connection since May? I received a call asking for money and the guy hung up the call during the middle of the conversation.

I guess I need to take this in a different forum. Do give me the contact number for a senior executive at Coimbatore city Head office.

Hellooo

Today I received an email thanking me for choosing E-BILL and asking me to pay an overdue of 2800. Do you think your customers are eager to pay money when there is no connection since May. I also received a call asking for money, where in I have to raise my voice and your person hung up in the middle.

I guess this has to be taken to a different forum as Reliance seem to become a mental harassment and loss of mental peace. Expecting a response from you guys with the contact details for you head office in Coimbatore city.

Hello cheaters & fraudsters

I received a mail today thanking me for choosing E-BILL and saving environment and very sweetly you had said my overdue is now close to 3000. Also a call from the executive asking me for money and ended up ruining his day and for sure would have resigned and ran out of your reliance office in the manner in which I spoke to him.

Guess I need to take the issue to a bigger forum as this is becoming a mental harrassment and loss of mental peace. I'm considering legal option against you all if I don't get a contact number / address for a higher executive in coimbatore city by tomorrow evening.

Reliance — About the smart

I want to call std on free Rate can you provide me any plan in the GSM Prepaid mobile card...Smart

hi, this is p srikanth that i have take a new mobile on 16th jul 08 that i am sorry to say that i complan to the *333 sum number of times i went to web world that i submeet my i d even it as been not activated ., .., .., ...,

thanking you

Reliance Smart — complaint

MERA PAHELE GPRS KA SPEED THA 115.2 KBPS AUR ABHE 9.02 KBPS HUM 115.2 KBPS PAR 2 SE 3 DIN USE KE USKE BAAD 9.2 KBPS HO GAYA. HUM CALL CENTER PAR CALL KEYA TO HUM KO BOLA SIR AAP KA SPEED THEAK HAI.

HUM SMS SEND KARTE HAI TO SMS SEND NAHI HO TA AUR SMS KA CHARGE CAAT LETA HAI.
aur jab hum call center par call keya to hum ko bola sir aap jisko sms karraheho uske mobile par sms full hoga isleya aap ka sms nahi send hopaya .

MY CELL NUMBER [protected] (RELIANCE SMART)

KOI BHI LO MAGAR SMART MAAT LO

Sir
i have two smart connections having nos. [protected] and [protected]. and from my these nos. regularly in 10 or 15 days some amount is deducted and i know about that after getting a message that you activate these services without any activation from my side.
Sir on 13th nov 2009 i have got a message that
"your subscription to CRBT services has been renewed at Rs. 30 for a period of 30 days"
and before that on 9th nov Re 1 deducted from my acoount by sending me a message
"u are subscribed to callertunes at Rs.1/2 days"
Sir, please help me in getting these deducted amount back and no further deduction like these

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

name - vikalp mehta
mob. [protected]

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

SMS FROM RELIANCE NET — SMS REGARDING RELIANCE NET

i was received a SMS on 08 Dec,2010 regarding reliance net 1x daya card, that sms shows my usage of Rs.716.97, but main point is that i am not used any data card of realiance,before that day many times i was recived the calls regarding the data card bill payment, at that time i told i am not used ur data card at that time custome officer harshly given the reply regarding bill payment.
So, what can i do for this..???
my SMS affected mobile no.[protected]
mobile shows the SMS no.RM53738

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

Reliance — change corporate plan to prepaid plan

I want to change my number from coroprate plan to prepaid please mail me the address where i can submit my request

Reliance Communication Ltd — DO NOT DISTURB NOT ACTIVATING

Respected sir,
My reliance cell no.[protected],a prepaid connection.Every time I recharge,lot of money is deducted for services which I did not opt for.Some times on repeated complaints,and request,refund is effected and many a times no refund.Similarly,no DND is registering in spite of several requests and messages.Kindly intervene and help me out.

Reliance Communication Ltd — wrong disconnect mobile no 09336924320

dear sir, i am costomer of cdma my mobile no is [protected] . todaty my mobile had been disconnect by reliance office . my connection is last six year.
i am lawyer in tax . this mobile is usesd in my professional work . due to disconnection of my mobile i suffered financial loss and delay deposit govt. revenew from my client . kindly connect my mobile emideatly otherwise i will take legal action aganst you with cost .
thanking you
sunil kumar srivastav
21 B KASTURVA NAGAR , SIGARA , VARANASI

Reliance Communication Ltd — Harass message and call

Unwanted call are coming from [protected] and also my mobile number is trace by unwanted and disturbing charactor, complain lodge through mail to nodal officer .

Thanks with regards

Shailesh
[protected]

Reliance Communication Ltd — Charge without availing service

I have a pre-paid connection of R.Com. My mobile no. is [protected].

Yesterday, I paid Rs.50/- for re-chrging and got a message that I have a talk time of Rs.41.33.

I am a very limitd user and afer this rechrge, I have made only two calls. One call to a mobile for a duratio of approximately two minutes and another call to a landline for only six seconds.

I received a message from my service provider at 09.59 pm from their facility No.3600, that my "balance is currently Rs.11.15. Immediately, I cntacted their customer service people and talked to Mr.Rakesh who expressed his in ability and helplessnes but assurred me no further deuctions will be effected in my account and that to that effect he has made necessary precautions for obviating unnecessary charges.

At 11.16 pm by another message from surce 3600, I ws infrmed that "your Prepaid account balance has reached minimum level of Rs0.65. Please recharge your account today to enjoy uninterrupted service".

Please help me in this matter and take up the issue with R.Com and help restricted and very meagre users like me to get justice.

Thanks and Regards,

Narayanan.R.

[protected]@yahoo.com.

Reliance Communication Ltd — feeling cheated by the Company/agent

1. Datacard has been kept deactivated till date , by the company ( Reliance Communications Ltd ) after initial 3 days of operation ( 23/12/10 to 25/12/10 ) , in spite of my submition of valid ID & address proof documents and the subsequent complete successful verification.

2. NO FREE GIFT HAS BEEN GIVEN AS PROMISED.

3. No bill has been sent thru email to me (as optedby me) but calls being made to to pay the bill.

Bill for what?? the services "Not rendered " by the company which caused me huge financial loss ?

God save reliance communication.

I SEEK AN IMMEDIATE TERMINATION OF THE SERVICE AGREEMENT IF NOT ANY COMPENSATION FOR THE RUPEES 2000 I SPENT ON YOUR USELESS DATACARD.

GOOD BYE TO RCL.

RELIANCE COMMUNICATION LTD. — Cheating with customer

On Sat, 17/12/11, Anil Kumar <[protected]@yahoo.in> wrote:


From: Anil Kumar <[protected]@yahoo.in>
Subject: have Stopped Services but Billing Continue. Net connect No. [protected]
To: rcomnodelofficer.[protected]@relianceada.com
Cc: rcomappellateauthority.[protected]@relianceada.com
Date: Saturday, 17 December, 2011, 7:22 AM

Dated: 17/12/2011


Mr. Anuj Bahuguna

Reliance Communication Ltd.

Reliance Center,

Maharaja Ranjit Singh Marg,

New Delhi-110002

Email: rcomnodelofficer.[protected]@relianceada.com



Sub: have Stopped Services but Billing Continue. Net connect No. [protected]



Dear Sir,


This is with reference to my reliance data card number [protected] & Relationship No.[protected]. I cancelled this card on 01/10/2011 by calling customer care, I was asked to pay the bill before cancellation and I paid the bill as they said for Rs. 2896 and I deposited this Amount at South Ex.-II, Delhi by Receipt No. S[protected] in Cash (but my bill dues was for Rs. 1729) and submitted the form which gave me to fill on same day. I was told cancellation was done, and you will receive call about this matter by company, but immediately next month, new bill was generated & Continue razing the bills and making calls for payments. They adjusted my balance in these bills and asked for more.

I registered a compliant with the customer care, but they din't gave me proper answer. Now after three months, they are asking me pay current bill amount stating that I have used data card. I again registered a complaint, but instead of addressing my problem, I am getting annoying calls and sms everyday to pay the bills. They are asking me to pay amount for their negligence.

I am really tired of this and I want to end this.



Enclosed:

Bill – Last paid bill for Rs. 1729 (But Deposited Rs. 2896 on dated 01/10/2011)

Bill – for next Month- Rs. 00.00

Bill- Next Month- current bill for Rs. 340.00 (they adjusted my all dues)


Anil Kumar

Mob. [protected]



Copy To.



Mr. Vineet V Jain

Reliance Communication Ltd.

Reliance Center,

Maharaja Ranjit Singh Marg,

New Delhi-110002

Email: rcomappellateauthority.[protected]@relianceada.com

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Rs 3 have been deducted from my balance for VAS USSD subscription.

As i commented on 17th july that Rs 3 were deducted from my balance...not action was taken on this...today again Rs 3 were deducted.

please look into the matter immediately.

TO WHOMSOEVER IT MAY CONCERN

I AM DR. KEERTHIKA RANJI. I HAVE A RELIANCE PREPAID GSM CONNECTION ([protected]) WHICH I HAVE TAKEN ONE AND HALF YEAR BACK. I HAVE ACTIVATED THE SMS PACK 19 BUT HAVE BEEN FACING CONSTANT PROBLEMS AS THE COMPANY IS DEDUCTING BALANCE FROM MY PREPAID ACCOUNT EVERYTIME I DO A RECHARGE OF Rs 30 AND ABOVE AND I GET A MESSAGE THAT THE SMS PACK HAS BEEN RENEWED INSPITE OF THE RENEWAL DATE BEING 11TH OF EVERY MONTH.
I HAVE BROUGHT THIS TO THE NOTICE OF THE CUSTOMER CARE DEPARTMENT THROUGH CALL SEVERAL TIMES BUT THE SITUATION CONTINUES.
IN THE MONTH OF DECEMBER ITSELF AMOUNT OF Rs 10 HAS BEEN DEDUCTED TWO TIMES ( THE LAST DEDUCTION BEING ON 27 DECEMBER 2010) FOR RENEWAL OF THE SMS PACK19. AGAIN TODAY MORNING THAT IS 1 JANUARY 2011 AMOUNT OF Rs 19 HAS BEEN DEDUCTED FROM MY PREPAID ACCOUNT WITHOUT PRIOR INTIMATION OR NOTIFICATION OF ANY SORT FROM THE COMPANY.
THIS HAS BEEN CAUSING ME SEVERE HARASSMENT AND TROUBLE AND I SEEK COMPENSATION AND EXPLANATION FROM THE COMPANY FOR THE SAME.
KINDLY DO THE NEEDFUL AT THE EARLIEST .

im Dr . Keerthika. my mobile number is [protected]. balance has been deducted from my prepaid account last night without any prior intimation by the company and i as unable to use my phone today as the balance shown was Rs - 2.99. inspite of speaking with the customer care executive 4 times there has not been any help. they say that a value added service is activated in my number but as a matter of fact i have NOT activated any such service.
the company has to repay the amount deducted and apologise for causing gross inconvinience and mental stress . I have been unable to make even emergency calls.
kindly look into the matter . thank you

Reliance — deduction of balance in prepaid account

This is the voice of an aggrieved customer whose grievence hasn't been solved ever since she got her reliance(gsm) sim recharged for rs 30/-.
Unnecesary services automatically gets activated on my phone without my acceptance,everytime i get my phone recharged and then i have to face my balance deduction for whatsover no reason.To add more to this,when i give a call to customer care they show stagnant process of not solving my problem.
I seriously feel like ripping their heads off.I am always been told with a complaint no. that iff i'll be eligible for the refund then i'll get it within 2 days.But,the complaint remains unsolved.
RELIANCE offer poor services to their customers.Their is no transparency in their services.
I would like my complaint to be resolved with my 15 rs/-balance to be credited to my account.If posting on this site helps me in better way,then i would surely recommend this site to my friends and family but not to be forgotten I wouldn't recommend RELIANCE to my friends and family.
thanking you,
shruti
reliance no.-[protected]
complaint no registered on 26/7/[protected]

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Reliance Communications — lack of proper service

i have seen many times reliance does fake promise and often there is lack of proper service and this time i experienced in most critical way, we all buy a mobile phone to eliminate distance and keep in touch with our near and dearbones i too purchased a mobile from allahabad and then after some months i have to moved to delhi so i decided to retain this number in delhi and use in roaming but to use i had recharged account then what i experienced is lack of service my validity has expired before the due date infact at half of the total period then i call the customer care several time but nobody turn up with proper answer then i forced them to file complaint but nothing happened to my complaint, their explation was beyond my imagination they rigidly said you have used all your service and u should accept it without ant objection. their customer care executive are worst i suggest all people to not buy reliance mobile,

Reliance Communication Broadband Connection — Not giving internet connection even after paying the fee

This is regarding Reliance Communications Broad Band Connection. I've paid 500/- rs for a broad band internet connection to Reliance Communications. Then they said the limit for max number of connections to the hub in our area and then i've opted for the dish connection plan. It's been more than one week i've opted for that..but they didnt gave the connection till now saying that they dont have instruments. Why are they collection money from customers when they have no stock of instruments with them?
Please log this complaint against Reliance Communications.

You Telecom — no connectivity and slow speed of internet

you telecom is having very slow speed compared to the promised speed, and it gets disconnected several times in a month.

Reliance/Broadband — Internet not working

This related to the broadband connection taken from relaince broadband and inspite of payment of the bill its not working...whenever we complaint they say you should be in front of your system so that we can troubleshoot online...am not a computer savvy that what i said to them and reqested to send the technician...however in vain no body has come yet and my rental is being charged...this is really pathetic...

Mr Anil ambani should know that how a customer is being treated after several complaints

complaints number[protected], 82297520

Also when you go to relaince site for online complaints it says internal server error...

I am really fed up of this and would like some action to be taken on this

my account number[protected]

Allwyn

Reliance Broadband — not resolving problem

i had taken a broadband connection of reliance .my phone as well as my internet connection is not working from 10 december 2008 till 20 december 2008.daily i am complaining to customer care support as well as local reliance distributor.But they replied me that your phone starts working from today itself.even i remebered them daily.even nobody came at my home for check phone cable or box.

i had taken a broadband connection of reliance .my internet connection is not working from 19 December 2008 till 27 december 2008.daily i am complaining to customer care support as well as local reliance distributor.But they replied me that your net starts working from today itself.even i remebered them daily.even nobody came at my home for check net cable or box.Some times it automatically connected at not long time. Downloading and browsing is too slow or very less (just 4kbps)...i am facing too somany problems of Reliance Wimax...

Reliance Netconnect — internet is not working

internet is not working, i m postpaid customer as i already paid bills in time.error is cuming in coming-remote computer donot respond..from last 3weeks

Reliance Broadband Connection — internet very slow or not working

Internet very slow not working




Sir,
Ref : My Tel. No:[protected]. amrit nagar, new delhi.
Sub: Internet connection Faulty and out of service.

It is very pathetic...

Dear,
I have CDMA 1x modem its number is [protected], but it is useless for me. when i connected to
internet and work half hour then it made disconnect. And after it is not connected while its remove
from control panel and setup its software.
Please help me.

thanks
sudhir
[protected]

reliance connection has been down throughout the day today.neither the phone is working nor the broad band
renu

my broad band no. [protected] phone is not working after 5 days

Reliance Net Connect — not connect internet

dear sir
i have a conection with reliance net connect no is [protected] my net connect is not connected to internet but if i made a voice call this wae connected

Reliance Netconnect — Reliance Netconnect Does Not Work

This is to file a complaint again Reliance Netconnect for breach of promise, mental harassment, poor service and inaction on complaint filed with them.

I bought a Reliance Netconnect connection (No: [protected]) in the first week of June against the name of Hrishikesh Trivedi (Add: D-II/244, Vinay Marg, Chanakyapuri, New delhi - 110021). It in itself was a big an effort as Reliance initially denied me the connection citing negative reference. the reason thet had given was that my reference check was negative which in itself was shock to me as no one ahd ever contacted me or my family. After much remonstration and protest, a reference check was carried out and the connection was activated.

The connection worked fine for the first few weeks and then started giving trouble. I would get disconnected frequently and I was not able to download anything from the net, whenever connection worked.

I filed a complaint in the last week of June and was promptly given a number[protected] . I was promised that the problem will be solved but for download issue some other department had to call me.

I received a call a day later, during office time, and the person asked me what the problem was. I explained the problem but since I didnt have my personal laptop with me, could not confirm whether the issue persisted. I asked him to call a day later. Someone else called a day later, again during office time, and I confirmed that the problems of frequent disconnection and download not happening were still there. He asked if I could access the personal laptop, which since I was in office I could not. I asked him to give me a call the same evening at 5pm. I went home early and waited for the person to call. No call came. I called up the Reliance Customer Care numerous times, requesting for someone to give me a call. But no call came. A week later, the problems were still there. I called Reliance care again and they said someone will call up. No one called.

Its 25th July today and the problem is still there. Moreover when I called the contact center they were not able to help in any fashion as ostensibly their systems were getting upgraded.

Reliance Netconnect through a marketing campaign being run on numerous TV channels claims to offer a broadband connection which has very high speeds including downloads.

These claims are absolutely fradulent as is evident in my case. They also claim to be the best service provider which is absolutely untrue.

I am bringing this complaint to you in the hope that my issues will be addressed, that Reliance is restrained from claiming that they are the best service providers, that their marketing campaign is scrapped as more people could be lured by the campaign and that the mental agony caused by the apathetic attitude of Reliance Netconnect to myself is duly compensated.

Yours Sincerely
Hrishikesh Trivedi

Yes browsing too slow. Unplugged signal comes often. They attend to complaint but problems remain chronic, which means poor trouble shooting. I would find it difficult to recommend anyone to get hooked here.

Reliance Communications — Reliance Netconnect is not functional

Dear Sir/Madam,

I purchase reliance netconnect on 20th Aug 2009. They told me that speed will be 3.1 Mbps, i thought that if it provides me in Mbps then it is fine, but when i activated and used it i found the speed as 200Kbps.

The major issue is due to disconnection of internet from 24th Aug 2009 to till date. I asked web world and customer care, both replied me same that it is due to reason of address verification pending status.

Although my address has been verified on 26th aug 2009, it is still not functional.

When I ask regarding it for both ends of Reliance, they tell me to wait for next day. It is happening from 27th july to today.

I am not getting the proper service. There was one offer that i will get first month rental free but after purchasing i got a call from reliance, She told that first bill be generated in 7-14 days and rental will be free afterward you will have to pay rental.

Today i also got the call from relience at 12:20 PM for verification. He told me to wait till tomorrow.

Please help me i am in big problem. I was it activated today itself.
Please help me.

Thanks & Regards,
Satyendra Kumar Mishra

Reliance is a good company but i was shocked to see that the quality of the products of RELIANCE Fresh . the products resulted in a bad quality and you must send me the reply me at [protected]@gmail.com understood MR.Mukesh ambani & Mr. Anil Ambany

Sir

Hai everyone i am using Relince Netconnect broadband+ it is very fast.It is 3.1 Mbps speed this best
speed downloading speed Upto 200Kbps I brought this data card last month.
5MB is download to take time is 20 sec or 50 sec any one can choose this it best and
very usefull thank youThis is my Number [protected]

Reliance Netconnect — Network issues not resolved

Hello,

The relaince Leading Brand in India having Many issues with their process .... and I raised a comaplaint regarding my Netconnect.. Network issue .. which still not resolved from past 2 months....
Ref:[protected] .. whenever if I call to know th e staus all the executive will mark the compalint as high priority and forward it concerned team.... which will not notify to customer..

But I am paying to reliance to get the speed oif 3.1 mbps.. which should work at min 1 mbps... whenever I login it shows... 1X .. where I can access 10kbps speed..

1.I am paying reliance to give the speed of 10 kbps
2. I can get the 10kbps on my GSM mobile.. why should reliance say it as broadband..

There will not be any manager to handle this issues.?
I have sent many mails to Nodal office who takes care of all the telecom issues.. No one will be availabele for resolve the prob...

And today is still 8th and reliance wants me to make the payment to aviod the LPF... but my due date is 10th..
we need the remainder only when the due date is over..

Is this is the policy of reliance??
is this is the policy which has approved by Governament to make the peoiple unhappy..


Dayananda G R

Reliance Communications — poor connectivity and problem while connecting with Netconnect

I've been using Reliance Netconnect for last four months and I am having problem of poor and some times no connectivity. Also, Each time I try to connect, it throws an error 691 mentioning the username and/or password is wrong on this domain. I don't know what does this mean. But I've never changed the settings of the netconnect since I installed it on my computer.
I've sent many emails to the respective authority but there is no positive response from their side. Now, it has been a month since I informed them.

dear sir
ihave a cunection with reliance net cunect no is [protected] my net cunect is not cunected to internet but if i made voice call this wae cunected

Hi, I also faced the same issue...All the time, wherever I stay, I get highspeed 1x but not broadband+.. I've complained on this issue twice and my issue has resolved now in a week's time...now i can access with minimum 1 mbps speed. ..and now i can always use the internet in Broadband+ mode.. m happy abt this but i guess this happiness will last for only 2 or 3 more dayz ... This is like giving a big feast or a delicious meal and beat up hard till it comes out... lolzzz.. Hope i'll not get disappointed..atleast very soon..

Reliance Netconnect Broadband+ — net is not getting connected

i have paid my bill but my net connection is not working i wanted to know what is the problem with my data card .my card number is [protected]

Dear Sir,

My No. is [protected] & its a postpaid connection from Kanpur (U.P)

I face all time Failuar services while I'm in roaming.

Mobile no.[protected] payment done, pls activate

Reliance broadband limited — no connectivity

i have not been able to use my internet for nearly 10 days and i am tired of doing complaints
my user id[protected]

-raghav aggrwal
ph.-[protected]

M facing same issue, did your problem got resolved, after putting this complain here on this site?
regards
Mohan

Reliance Netconnect broadband — Not Working

Dear Sir,

Dear Sir,

Please lodge my complant and do the needfull immediatly.
I had Purchased a net connect data card vide receipt no. 247 from the The Mobile Shoppe worth Rs. 2299 plus paid activation charges of Rs. 330.00.
After connecting the net card in the desktop it was run for sum time and after that system denyed that the users name & password is not correvt but the both passward was the number of card ie [protected].The shop Keeper had not activate my account also.
Now the card is not running and the shop keeper denide to do the something.
Please help what I can do.
My Mob no. [protected]
Address:

SS - 420, C - 1, Sec - C
L.D.A.Coloney, Kanpur Road,
Lucknow - 226012

hi, i m also facing the similar problem since the purchase of datacard.
m paying them 1200 per month for 3.1mbbs but nt evn geting 256 kbss plan..
when ever i calls customer care then they simply smiles and sir ur data card is in congestion area. bt nobody told me before purchasing it. nw i'll never give any body an advice 2 go with reliance..

janardhanan — working very slow

working very slow
Dear Sir,


I am using BSNL brodband on telephone no[protected] and i have apploied for 900 bus combo unlimited but it is very sad that at maximum it shows only 32 kbps. i am fed up with it so please look over it.

Reliance Netconnect — Internet not working for 10 days

Internet is not working for last 10 days. I've RELIANCE NETCONNECT USB MODEM (wireless comnnection).

Reliance Communication — Not resolving problem from last 3 days

Dear Sir/Mam,

I am very much fed up of services from RCOM . I am complaining company about my Broadband not working but they are not resolving my problem from last 3 Days.

If i told them to exlerate problem to higher authorities but all in vain no one clearing the problem and not telling when it will be sort out.
My Complain No are

[protected]
[protected]
[protected]

Please do the needful for me and i want to send notice to the company for mental harsment so please guide me for the same also
Regards
Anand Bharadia
[protected]
[protected]@gmail.com

Reliance — lack of commitment

sir,
i have taken a relaince prepaid connection in august 2011 whose no. was [protected]..i got a phone call from uttam nagar ,delhi office on 25 nov 2011 ..they advice me to convert my no.. in postpaid connection as reliance will give u 2 months rel - rel free and 45000 sec on recharge of rs 250.the offer was attractive so i did that ..but none of their committments was fulfilled..my no..was converted into postpaid on 28 nov 2011 ..my first bill came on 7 dec 2012 .but i was not given the advantage ..when i called customer care they toid me that after 7 dec u will given the benefit..but this time also i was cheated and my no..was closed on 28 dec 2011 due to overbilling..i also complaint to MR.MITHUN in nodal office but he also cheated me..first he told me to pay rs 200 and my no..will start ..when i paid that amount then he told that i have to pay the whole billl..i m not in a position to pay a bill of rs 1500.. so i changed my no..i was given suggestion that my complaint will be corrected but it was not done ..now i m getting phone calls from reliance they are forcing to pay the whole billl..now i m going to "consumer forum " against reliance..kindly resolve my complaints as soon as possible ..my present no.. is [protected]
thanku

raman

Internet Connection — Not providing committed Services

Dear Sir,

I have purchase a internet connection on 29th of feb 2012 and my login ID [protected] and the company activated my connection on 3rd march 2012 and after that i have lots of problem facing to brosing consern and i am complaint in customer care many of time. but they provide my a satisfaction of my problem

Reliance — Commitment not completed

Dear Sir,

i have purchase 10 gsm postpaid connection from reliance...
company dsa told me that if i have purchase 10gsm postpaid connections then he will provide me two premium numbers...



but till now he dont give me premium numbers..... as per her commitment...........
my no. is [protected]

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

RCOMcare,

Please make sure that you've read my complaint carefully, in which I've explicitly mentioned (multiple times) that I've already raised this issue with your customer service team (multiple times). The problem is not me getting in touch with your customer service, the problem is the lack of commitment from your people and persistence of my problems. I want a written assurance on a date when this issue will get resolved from Reliance communication which I can upload at this place and expose your lack of commitment.

Hi RCOMcare,

We were having the same issues since the very beginning when we installed Reliance Brodband. We called up many times regarding the same but we never heard back. Due to the same we lost our interest in paying the bill and ur people came to our doorstep for collecting the bill.

Its really sad that that u guys can come for collecting the bill but while asked about net u guys are even more silent than our dear Manmohan Singh. :X

Regards,

Truly Unsatisfied Customer

RCOMcare,

Just an FYI, its 2.24 p.m. on 15th July right now, and the issue of internet not working is not yet resolved. Another instance where Reliance Communications could not deliver on its commitments to us.

RCOMcare,

Its 12.15p.m. on 16th July and the internet is still not up. I called at your customer service at 7.38p.m. and here's what happened
1. I was connected to your executive at 7.45p.m.
2. He asked me about the issue, I told him this issue.
3. He told me internet would be up till 8p.m.
4. I said that I don't care about what you people say anymore, I just want to cancel my connection.
5. He forwarded my call to cancellation department.
6. Cancellation department picked up my call at 8.5p.m. Internet was still not up.
7. He asked me why I want to cancel my connection and told me the connection would be up till 10p.m. (TWO TIMINGS IN THE SAME CALL)
8. I raise the cancellation request anyways. Request ID is[protected]

I want to ask the admins of this website that "what’s the purpose of this website?" Are you going to help me with any legal proceedings that I can do. Or it’s just for big conglomerates to tell its consumers "Sorry for the inconvenience caused" even though when they don't mean it.

I'm damm sure that now if I refuse to pay my last bill (which is totally justified, provided what I've been through), I'll be received hundreds of calls from Reliance to pay my dues. They'll try each and every method to recover the money. They'll threaten torture and mentally harass me till I don't give them the dues. And since Reliance is such a big company and I have neither the time nor the resources to fight with them, I'll end up paying them the dues. Is there any solution to this domination of big companies? Should this website have a role to play in getting the consumers justice?

I'm depressed with the way ADAG Reliance's company has cheated us.

RCOMcare,

Just another FYI, if you're still following this post. It's 8.15p.m. on 16th July, the connection is still not up and your customer service is saying that it'll be resolved by 10a.m. on 17th July. What do you have to say on this? Are you sorry? Or are we stupid?

Its 5th Day of the issue. The internet is still not working. RCOMcare, give me the address of the place where your server is kept. I want to see personally if anybody is working there and upload a picture of what work they are doing on the internet. Or you upload a picture showing how many people are working on this issue for how long. Also, if there are people really working on this upload the credentials of the engineers working on this, so that people can know whom not to hire.

Its going to be 7 days now. I called Reliance's customer service for the 9th time. Again I got a new time 20th July 11 a.m. Also, he told me that my complaint was lodged only yesterday and it would be completed within 48 hours. RCOMcare, did you noted my complaint on July 14th? If yes than its way past 48 hours, where is my internet? I provided your customer service with a solution. Till the time the broadband issue doesn't gets resolved, give me a reliance dongle and keep on working on your so called 'Fiber Cut' or 'Server Upgradation' (reasons that are used by customer service). Isn't this a valid request?

Dear Shreekarwa,

We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform you that said issue has been resolved now.


Regards,

RCOM Care

Thank you RCOM Care for resolving the issue of no internet after 7 days and issue of slow internet after 4 months. Is there any compensation we are going to get for period of no service/partial service?

RCOM Care,

I am having exact same issue and I was iven exact same reasons and I am still having the problem.
When are you guys going to fix it ????????????????
Subscriber id:[protected]

Regards

RCOM Care,

We raised a request[protected] asking for waiver on our bills (this time also we've received complete bill). It has been rejected by your customer service. I don't understand why are you charging us the full amount for the service that you haven't provided. When I raised a cancellation request on 15th July, I was told I'll be given full compensation once the issue is resolved, so I decided to continue with your services. Now, you are again giving us an example of lack of commitment. Is there any end to this UNPROFESSIONAL and UNETHICAL behavior of Reliance?

It is heights when you give us a 2 second miss call and say that 'we called on your cell but you didn't pick it up'.

One this is sure, if I'm not provided with waiver I'll not only cancel your connection but will file a legal complaint in consumer court against Reliance Communication. If I don't get reply on this post till Monday 12th August then I'll proceed with my complaint to consumer court.

Regards

RCOM Care

The deadline of more than one week given to you is over. Not only did you solved the issue but also you didn't care to address it.

Now I'm going to move this case to consumer court.

Regards

A slight correction. Not only did you not solved the issue but also you didn't care to address it.

Reliance Communications — Regarding deduction of money from sim balance

My balance was deducted around 211 rupees.I called customer care, they confirmed that 211 rupees would be refunded but only 93 were refunded...now i think they have blocked my number..no contact from them

deduction of balance saying activated vas

my mobile no is [protected]. rs.3 is getting deducted often from my account saying ussd vas charges. i havent activated anything. pls consider my case. more dan 30rs gone till now.

I have closed my phone number but still they send bill

Hello,

I have Already closed my phone number [protected]. But Reliance Communications Ltd still sending me Monthly Bill Invoice. Below is invoice they they generated.

Monthly Bill Invoice Number :[protected] A/c :[protected]

echo problblem in post paid sim

for the three months i am having echo problem in my phone i dont know who is going to solve my where i have approch to solve the issues

network not coming

network is not coming in my reliance sim. i think it is blocked because iam not using it for many days. please help me

Charging unnecessarily for VAS

I have not subscribed to any VAS schemes..but been charged regularly.. have given complaints several times but no response.. pls take immediate action or file complaint.. contact no : [protected]

Amount deduction without any use of service

At My Number [protected] it deducts 3 to 5 Rupees and when i call customer care not responding...

wireless broadband is dead for last 10 (ten)days

wireless broadband is dead for last 10 (ten)days i had made complain at call centre my docking no is[protected] on[protected] but work done my id is[protected]

no any singal of DSL....

from last 1 my internet broadband connection is off..DSL light on modem is off.. plz, help me.. fast as possibal...

Landline no.7303060716

My landline is temporary out of service without any reasons informed to me.Kindly activate the service inmediately.My emergency mobile no.[protected].
BALCHAND LALWANI.
Note: Since one week I am not having my landline working.

Reliance Communication — Deduct Amount From my Balance

Sir,

Myslf Krishan Kant Vyas from Bikaner before 2 days company deduct some charge for devotational pack which I dont subscribe and without my any information.

When I contact customer care *333 they always tell me the server is down.

So wht can I do?

Regards,
Krishan Kant Vyas

Reliance — wrongly laps of balance

I shashi prabha currently resided in varanasi using relince cell no of which is [protected] issued in the name of my brother Anil kumar joshi, vill-dewahi, pahara, mirzapur.Iget it top up on15th dece, 2008 on8.00am.I talk only on relience already tarriefed with 120/-rs for some minutes.but at night when i cheaked my balance i found it 1.00/rs.i complained to relience customer care .they note it as 83311993 .but no refund is made till now.

plz conceder this compliant and refund my balance.

I sri Sankar Malakar inform you that today(03/08/09) iI couldnot call to any others no due to phone line had one sided my cell no [protected]. Plz do the action immidiatly so that I have to call.

Reliance — deduct amount wrongly

i am anurag singh . i use reliance gsm prepaid [protected] phone. they are activate mantra pack and deduct 35/- for renual charges. But i don't apply mantra pack . Company not inform me that they are activate mantra pack. So please punish this company.

Reliance — deduction of balance wrongly

sir,
my no is[protected] on reliance on 29-july 2010 i call my friend at 11:01 pm (i have taken night calling free) but after about 43 minutes my call disconnected and when i call again they said "you have insufficient balance" i call customer care and ask them why my balance get over they said you call at 10:59.45 pm so your balance is over. i am having a CDMA hand set and its time is updated via network only they said we will not take any complain about this its not our problem but then i ask them time they said its 12:07 am but that time it was 11:56 pm even on tv (aajtak and tatasky) then i said said pls note a complain for time mismatching then they note on no[protected].
pls sir help me out
my alt. no is [protected]

RELIANCE COMMUNICATIONS LTD — WRONGLY DEDUCTED BALANCE

This company has always deduct my balance wrongly. And when i told him to waiwe my balance they said that sorry for inconvience it will not happen again and waiwer is not possible. Always they deduct my balance wrongly. So kindly take necessary steps against it.
My mob no - [protected]

Reliance Netconnect — NOT REFUND MY BALANCE WHICH IS WRONGLY DEDUCTED.

Dear Sir,
My mobile no. - [protected].
I am using Reliance GSM Service from last 2 years. I would like to draw your kind attention that in last two days an amount of Rs.175/= is deducted from my prepaid balance (First Rs.30/- on 17/05/11 and second time Rs.145/- on 18/05/11). On 17/05/2011 before deduction my balance showed Rs 205.01. when I contact your customer care many times toll free no.198 customer service executive simply inform that it is correctly deducted giving reason that I have subscribed for some packs i.e.(Rs.145/- for combo pack of cricket and Rs.30 for hungama pack). When I said to compliant he said we cannot do compliant. Whereas, i have not activated any services, the packs are activated by default. And I never say them to active these services in my mobile or never says them yes to active. These services have been activated by Reliance Company. Then, how it is possible they automatically cut it without my activation and how reliance deducts my balance. Total amount of Rs.175/= is deducted.
This mobile is used solely for my Profession and I have never subscribed for such services. Please check what the problem of Reliance Company Why not solves my problem. I understand that it was a wrongly deduction than please refund my balance immediately. Therefore, I request you to kindly look into the matter and Please try to get refund my amount. If I do not receive the same I will destroy the sim and stop using Reliance Connection. I also propose to campaign among my circle to stop using Reliance mobile connection. This is not a threatening it is only information to you.


Thanks & Regards,
Pulkit Jain
Mobile no: [protected]

Reliance Communication — Wrongly deducted my balance

i have already DND activated on my cell no:[protected]..then also service provider has cut Rs.30 from the balance on 25th Dec 2011..Please help.

Reliance — wrongly deduction of balance

MY 72RS BALANCE WAS DEDUCTED WITHOUT MY PERMISSION AND BEAUTY TIPS SERVICE WAS ACTIVATED WITHOUT MY PRIOR PERMISSION.......WHEN I CONTACTED THE CUSTOMER CARE I WAS TOLD THAT YOU ACTIVATED THE BEAUTY TIPS SERVICE...BUT I DIDN'T ACTIVATED ANY SERVICE..SO PLZ HELP ME AND TAKE THE ACTION AS SOON AS POSSIBLE.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Reliance Mobile — Wrong Billing and Irresponsible behaviour

Dear Sir/ Madam,

My complaint is regarding wrong billing on my RM ( [protected])
for Reliance Mobile World Usage charges for last three months.

There are charged Rs. 70.00 in my January, 09 bill for Reliance Mobile World Usage,
a service I never subscribed for.

I am sorry to say but this has become a practice for Reliance Mobile company to charge their customers for the services they never use and I am planning to go to consumer forum against the same. I talked to your customer care deptt on16 th Jan at 4:24 PM and they put me on hold for at least one hour and then cut the phone. Mr. Arvind and, then his senior Mr. Srikant were on line but they shamelessly told me that this is not Reliance can not refund their customer’s money charged in wrong ( or dishonest) manner. Obviously, they were helpless.

I was being charged unnecessary for stupid love poems ( shairis) and ring tones before
for which I never subscribed and sometimes I was lucky to get refund.

I want you to refund my money, apologize for the inconvenience caused and promise not to repeat the mistake again in future.

I hope that you will respond.

Thanks and regards,

Rahul Mishra

I totally agree with you. They are thief. One of mt family's phone they keep subscribing different packs without reaon. Although got refunds sometimes but not fully. Still in loss their billing is really wrong.

This is happening with me also I am paying 30/= per month without using caller tune services, and never got a single itemissed bill after request for the same also. and neve got any solution after making complaints also. in my experience billing system of Relience mobile is totaly wrong.
my Mobile no is [protected]

I am also facing the same issue. I even called their call center and de-activated ll serivices, but they again activated it every time after 2-3 days. I am thinking to move to consumer court. Please advice.
Also, if you closely monitor, the balance deducted in pre-paid mobiles is also fishy.

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare