Reliance Communications Complaints & Reviews

Reliancecommunication — not get a net connection

i am from jaipur. my reliance n0. is [protected]. i am pay 500 Rs for broadnet on date[protected]. only basic phone is get by me but i apply for net connection also. when i pay the fee than the person "mr mukesh renwal" says that you will get net connection in 3-4 days but after 25-30 days i am not get it. i went on jaipur office many time and meet with branch H.O.D. "mr ghirija jha" but he not know my problem and not give a good answer. so please tell me i will get bronetnet or not. i am not get any "id or modam" from reliance. my contact number is"[protected]". AND address where i wanna connection is : anupam god, c-12-a, shiv park, ambabari, jaipur, rajasthan.

Reliance — netconnection

i have pay my bill on 08-08-09 my net connetion has not started please do some thing i am facing many problem. please take action

have pay my bill on 08-08-09 my net connetion has not started please do some thing i am facing many problem. please take action

i am using reliance 1x data card i can't use the data properly it will disconnect when i am net connection and when i complain to costumer care they r not response properly.and when i using data card every time i have to install reliance net connection software

Reliance Net Connect — Service Not Re Stored

My MDN No is [protected] (in the name of Eastern Steel Industries). Since[protected] device is not working (no service). As informed, we have submitted documents once again. Service Request No is[protected]. Even after repeated phone calls, service is not restored. If Reliance is not interested to restore service, they should inform us. We shall return Net Connect Device & let them give us refund. We shall opt for Tata Photon.

my internet speed is 100kbps some days before when i download anything speed comes 28-30kbps but now i m downloading and speed is coming 7-8 kbps

Reliance — REGARDING SERVICE

My mobile no.is [protected]. A plan called MV DO has been subscribed automatically even if i have not subscribed it on[protected] and Rs.30 has been deduced from my main account balance. Also despite my request for unsubscription to customer care they have not taken any action. So i want you to look into the matter.

Reliance Netconnect — Not providing services

Net is not connecting
Hi i buy Reliance Net-connect 5 days before and they said that i will get the connection within 12 working hrs, but when I didn't get the connection within 12 hrs i called the concern person on then also they said within an hour you will get the connection but till date and time[protected] and 04:22) i didn't got the connection. Please do something so that i can avail the services.
Thank you

Reliance Net Connect — Getting bill each month while terminate the service

Hi,

I have the reliance data card whose number is [protected]. I give the termination request in November 2011 and then Feb 2012. But each month i am getting the bill. I complained about it many times and each time they say that issue will gets resolved but next month i gets the bill again. I am really suck with reliance service. Earlier i had 2 reliance mobile number but i ported out with the help of MNP and gets rid with reliance but at this time I have no choice as this is postpaid and they are charging unfairly.

I request please look on this issue.

Thanks & Regards

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

This is with reference to your e-mail dated on July 19, 2013 for your Netconnect+ number [protected], regarding service termination and billing issue.

We understand the inconvenience caused to you and take this as a feedback to improve our services to meet your expectations.

Kindly note that as per the details checked in our database, the service of your number is already terminated.

Rental will be applicable as long as services were active.

The total outstanding in your account as on 20/07/2013 is Rs. 652.64/-. We request you to visit nearest Reliance Mobile Store and make payment to clear the outstanding.

The list of Reliance Mobile Stores in your area is attached for your reference.

Thank you for choosing Reliance.

Regards,

Abdul Shaikh
Officer-Customer Care
Reliance Communications Limited

Hi,

Recent update which I have from Reliance customer care is as below:

As per Reliance customer care they do not have any information regarding my issue. And
my reliance net connect: [protected] number is not valid as per their database.

intraction id:
[protected]

Thanks,
Abhishek

Hi,

As per my above request, I am not using Reliance net connect service since 6 months and it had been disabled. Also I checked with customer care he told your net connect number [protected] is not valid as per their database.

After many complaints still I am getting sms saying that need to present in Sivaji nagar court pune on 31/Jul.

I want to log my complaint in Consumer court against this issue.

Thanks
Abhishek

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

I have had this problem too, but it happened in a different way. 2 years back, I took a prepaid number and got it activated. The sales exec at reliance center informed that I will get a call from reliance for some confirmation / verification and not to miss any call. I didnt receive anything as such.. but after 4 days I received a call, which was just IVR msg. I disconnected it right away, only to find 30rs has been deducted saying I activated daily horoscope msg's.

After filing the case 3 times and spending close to 100rs on transportation to reliance office from my home, I removed the sim card and put it in the toilet flush and flushed it.

reliance does have this habit of activating vas without customers acknowledgement / approval.

Dear Ashish,

Thank you for contacting Reliance Customer Care.

This is with reference to your E-mail dated July 18, 2013 for your number [protected] regarding Balance deduction .

We regret for the inconvenience caused in this regard.

As per our record currently no vas pack has been activated to your number

Kindly note that as per our record we provide 3 days from date of pack activation for raising waiver request . We regret to inform you that request for waiver post three days of activation cannot be processed.

Assuring you of our best services always,

Thank you for choosing Reliance.

Regards,

Vinoth Kumar S.P
Customer Care
Reliance Communications Limited.

For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.
Dial *367# to get your GSM Prepaid Account Balance Information.

For any queries about our products or services please dial *333 (chargeable), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial [protected].

Dear Ashish,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Reliance,
I haven't got any call from your end.so no telephonic conversation with your customer care

Reliance Communications — NOT RECEIVED

Dear Sir/Madam,

Kindly let me know my PF status.I have submitted during 6-7 months.But still now i am not received my PF amount.I worked in Reliance Communications Chennai.They are telling they have the acknowledgement copy.Also they have sent to PF Commissioner office.So they wont do any thing.I have the acknowledgement copy also with me.So i have sent the letter to PF Commissioner office also stating this.Pls do the needful earlier.

Name:kesar singh

MH/VASHI/118056/37209
Contact Number:[protected]

Reliance Communications — INFORMATION SHOWN ON SITE AND BENEFITS PROVIDED DIFFER

this is a screen capture from thee site of reliance communications ltd...which clearly states that benefits provided till date are of 1000 mins in rs.48 pack ...whereas i have been credited 300 mins which is truly a customer harassment and against consumer act 2007 clearly stating that a company cannot provide benefits diff. from those shown to you ...so please do something about this complaint urgently ...and respond to me immediately ..i would be highly obliged ..
(and kindly contact me in b/w 4 to 10 pm as i cannot receive the calls before 4 pm)
THANKING YOU,
yours truly,
yakshup goyal.
yakshup.[protected]@gmail.com
[protected].

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Dear Customer,

Thank you for contacting Reliance Customer Care.

This is with reference to your E-mail dated 18/07/2013 regarding recharge related issue.

We request you to revert to us with your Reliance number to initiate further action regarding your compliant about recharge benefit not received issue.

Assuring you of our best services always,

Thank you for choosing Reliance.

Regards,

Rajaminu S
Officer - Customer Care
Reliance Communications Limited.

Reliance — reliance broadband conection

a person anuj mittal came my house and i give 500Rs for strat broadband conction in my house but he froad me and 500Rs my account debit but not strat conection . this person mobile no is [protected]. pl action this person .my address in ghaziabad

Reliance — Reliance Broadband Connection.

I Get a Reliance Broad Band Connection before 4-5 Month.
And I Used only One Month. After That its Bad Responce and Poor Services From Reliance, I Complaint that Problem to Reliance Cusmomer Care Services, but no action from there Side.
I Complaint Lot of Time and When i Recived Call From Reliance for Bill Payment then also i complaint on Same Time for Disconnect My Broad Band Connection i m not Continoue with This. After That I get Email From Reliance Regarding Bill Payment with Some Amount (Approx 1200). then i send Reply Mail Regarding Same Complaint. But No Action From There Side.
but They Send Every Month Bill of That Connection which is Incresed with Monthly Rental Amount.

What I Do...?

I am facing exactly similar problem. Did you receive any solution to your problem?

wat does it charges to connect my gsm to internet connection...

Reliance — Reliance internet connection

Dear sir,

I want to take an internet connection unlimited at home at sector 22 in noida.

Relience person provided an internet connection at sectore 22 in noida. But he is not provide the connection to me. i have contect to relience person serval time. He is not giving any responce.
he is saying not possible at sector 22. but he has already given the connetion at sector 22.

Please look in to the matter

broadband internet — Broadband Internet Connection

I wish to complaint that Broad Band Internet connection on[protected] is not working for more than 30 hours.

Location :

C-518 Natasha Golf View Apartments
Inner Ring Road, Domlur Layout
Bangalore 560017
Mobile No. [protected],

hello sir/mam i have applied for reliance broadband connection on 6 october 2009 . Its now more than 40 days that we get no proper feedback and hence we don get internet connection. we have paid 500 RS installation charges . we call them so many time but they are just avoiding us from 40 days i mailing from [
3/518 malviya nagar jaipur (rajasthan)

i have receipt with receipt number [protected] dated -6-10-09 sales associate name:-kailash kumar ([protected])
so its a humble request please help us

its very disgraceful and unprofessional thing from company like reliance

Hello sir/mam i have applied for reliance broadband connection on 13 october 2009 . Its now more than 52 days that we get no proper feedback and hence we don get internet connection. we have paid 2210 RS installation charges . we call them so many time but they are just avoiding us from 52 days i mailing from shiv electromac
ahmedabad, gujarat, my form recipt no. is [protected]

My name is sunil b patel and i have purchased reliance broandband service on 13/10/2009 and my receipt number is [protected]
. The customer representative Mr.Anup Patel (mobile numbe [protected]) said they will provide the connection in 2-3 days, but now its almost more than 52 days and i dint receive the connection. Cheque given to them was debited the very next day.

Now neither the rep. is attending my call nor the representative Mr.Anup Patel (mobile numbe [protected] is attending my call. anup patel given me costomur care no.sanjay ninama [protected] .i when he received my call he told me i m in personal works so i cant provide connection.

broadband internet — connection bunk

sir, iam using broad band internet connection of 250 plan
but sometimes connection will disconnecting
do something

Reliance — Internet disconnection

I was using a Reliance Internet Connection ( Data Card) earlier which i requested for disconnection on October 14, 2010 and the customer executives at the Ameerpet outlet sent the request and confirmed to me the disconnection on October 21, 2010. While allowing disconnection, i had to pay the bill of October which normally will be generated only on October 22nd, however they worked out the amount for october and told me to pay Rs.1900 ( Which was actually Rs.80 more than the actual bill when i got it later) and i paid the same. I took unlimited internet connection provided by BSNL broadband on the same day, ie., Oct 14, 2010.
However, Reliance is continuing to send me bills for November when i had already disconnected it on october 2010. i took up with their customer care and they confirmed once again reg disconnection. But in December 2010 too, they sent me bill. II do not know why they are continuing to send me bill when i have discontinued the connection for good which they have also confirmed. Please advise Relaince to stop sending bill as if they continue to send bill like this it would affect my reputation in the long run as i am a transferable person and somebody else who may occupy my qr in the ffuture may think that i have left the quarters without disconnecting the Relaince connection and without paying the bills that i do not want.

rugmani vinod
quarter No.I 89
RBI Officers' Quarters
Ameerpet
Hyderabad- 500 016

Internet Connection — reliance

sir i have an internet cafe in dammaiguda,R.R.dist ,i was using relience wyfie connection middle of every month the connection is slow and im paying 1670 per month for high speed ,but always the net get's disconnected when we complain to the customer care they give us a complain no nearly 4 to 5 complain no i recive through sms and the problem will be the same last month i tried to complain regarding the problem i have to wait 10 to 15min in the line till the customer answer's me and when they answer the call the same procudure complaint no will be allotted so i decieded to disconnect the connection so after 2 to 3 days i got the line and on 30th of may 2011 i asked them to disconnect the connection all my bill are cleared and i need to pay may month bill which i used for half the month im ready to pay the bill but the they are asking me to pay for the june month which im not using it when therer is no connection then y should i pay is their any solution please help me

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Reliance Data Card — slow speed

Dear Sir,
I m Rohit Agrawal from Bhubaneswar (orissa). I was needed a data card for my personal use and i by mistake i choose Reliance data card . In a view of that Reliance is a big name and the services and speed may be good. And even at the time of paying money to them they committed a lot of things that sir speed is so good and bla bla. but from the 1st day i realise that is did a big mistake by buying Reliance data Card. my reliance data card no was [protected]. after loosing a lot of money lastly i stoped trying reliance data card and got a new bsnl broad band connection and i am satisfyied with this new conneciton. so dear friends if you are thinking for buying a data card, then please dont go for RELIANCE DATA CARD, this is world's most slowest speed data card. You will make a big mistake i[censored] will buy reliance data card.

sir i purchase the modem in 24/08/2009


and i give you all documents in your office in jaipur but my conecton not ready


my mdn no.[protected]

my alternet no.[protected]


i purchase your data card in mayur agencies in jaipur.

plz do it imidetly.

Reliance — net speed slow

i had a no of reliance [protected]. date .[protected] i recharge rs99 for internet and i staet internet and i see net speed very poor and i call cast mare care he said that i made report it solve 72 hour solve but it not solve and i again call he said that i made report it solve 72 hour solve but it not solve i report 4 time but net speed not change.plz help

thanku
abhishek tyagi
c.no.[protected]

Reliance Netconnect — speed slow

Dear Madam/Sir

My Name is susanta mondal from ghatal . I am using prepaid reliance net connect cdma 1X data card. But speed of my net is very slow. Now the speed was 3kbps to 5kbps. It is so slow when downloading of 60mb files its very slow and take long time to complete download.I am recharge every month of Rs 169.. But speed was slow. I want to increase the speed. 40kbps to 80kbps. Any recharge card which increase my net speed. I Hope you understand my problem. plz solve this

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Reliance Netconnect — cheating the customer

HI
I AM SAJEEV KUMAR ,AND I TOOK A CONNECTION FROM YOUR NET .FROM YOUR MAVELIKARA OUTLET IN KERALA ON LAST MONTH .ACTUALLY I APLIED FOR THE PLAN O[censored]NLIMITED .THEY HAD GIVEN ME THE 400 PLAN .SO THE FIRST BILL COMES THE AMND WAS VERY HIGH .IHAD INFORMED THEM THE MISTAKE MADE BY THEM.BUT THERE IS NO BENIFIT AGAIN THE BILL ON THIS MONT IS MORE THAN RS 1400/-.......
IS THIS IS THE RIGHT WAY OF SERVING COSTUMER.? I HAD A LOT OF FRIENDS USING TATA,BSNL,ASIANET ECT.. THEY HAD NOT THEESE TYPE OF CHEETING .
THE MISTAKE IS MADE BY YOUR OWN OUTLET SO WHY I WANT SUFFER THE HIGH AMNT OF BILL.
WHAT EVER IT MAY BE YOU SHOULD INFORM ME ABOUT THE DEALINGS .
AVAITING FOR YOUR SPEEDY AND POSITIVE REPLY THROUGH MAIL.

The plan is NOT unlimited. Unlimited plan means max you can download in the night is 10 GB ONLY. Anymore than 10 GB and your Bill WILL skyrocket. Same for the daytime, check your day-time limit...

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform you that a waiver of Rs 224.72/- have been posted into your account.


Regards,

RCOM Care

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

REMINDER 5

KIND ATTN MR ANIL AMBANI

OUR TWO BROADBAND CONNECTIONS NUMBERS:-

1.[protected].[protected]

AND TWO LAND LINE NUMBERS

1. [protected] 2. [protected]

ARE DEAD SINCE[protected]. IN SPITE OF OUR TELEPHONIC MAILS TELEPHONIC REMINDERS, EMAILS VERBL TALKS NOBODY IS TAKING ANY INTEREST. MY BUSINESS IS SUFFERING BADLY SINCE LAST 19 DAYS. YOU ARE REQUESTED TO KINDLY LOOK INTO THE MATTER AT YOUR LEVEL AT THE EARLIEST POSSIBLE

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Reliance Broadband — most senceless customer care

my reliance broadband e mail account is not working for last 20 days . during the time i given the complaint in customer care 5/6 times . every time they says technical work is going on & we can not take ur complaint . Every time gives next date of regular service . till today the the service is not ok. i never ever seen such suepruuuuuuuuuuuub customer care .

user id =[protected]

thanks
aruna
[protected]

Reliance Broadband + — Fraudulent Timing

I had taken Reliance Broadband + connection in the month of June, everything was fine for 2 months. Then I did not receive the bill for the month of August, 2009. Their collection agency called me up for payment, five days after the final due date & told me that my bill was outstanding for an amount of Rs. 935. ( My plan is 499 + taxes). I was shocked. When I asked for details they said they would mail me. The mail never came. Simultaneously they disconnected my Internet connection. Actually, they had charged me for day usage, which I do minimal. On investigation I found that they charge you day usage for the first & last 20 minutes of the free usage time i.e. 10pm-6am. They told me to start my usage after 10.20pm & end it before 5.30am. I did that & my problem got solved. My bill was normal next time. But isn't this cheating, since they quote that the free hours begin at 10pm & end at 6am. I am thinking of filing a complaint at the consumer court. Can I file a complaint??

Hi

I asked reliance about the timing based on your query. They gave the reply below
Thanks
karthikeyan

Reply From Reliance CustomerCare
[protected][protected][protected][protected][protected][protected]
Dear Customer,

Greetings of the day!

This is with reference to your mail received at Netconnect Broadband.

Please find the resolution for the issue mentioned by you.
• Billing and session time issue:
We request you to write us back with the following details.
• Your 10 digit Netconnect Broadband number.
• Your alternate contact number.
• Best time to contact you on your contact number.
We would require the same to help you better.

We sincerely apologize for the inconvenience caused to you.

For further details, you can visit our web-site www.rcom.co.in or write to us at netconnect.[protected]@relianceada.com or fax us at[protected]. You can also call Reliance Customer Care at *355, 30335555 &[protected].

We are committed to serve you the best and value your association with us.

Yours sincerely,

Suresh Nath.
Netconnect Broadband
Reliance Communications


The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: Karthikeyan.[protected]@cognizant.com (Karthikeyan.[protected]@cognizant.com)
Date: Monday, December 07, 2009 02:03 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Cc: netconnect.[protected]@relianceada.com (netconnect.[protected]@relianceada.com)
Subject: RE: BroadBand Plus Timing

Can any please clarify my doubt?


HI

I have plan to buy broadband Plus, please give the timing limit.
Your customer care said that 10PM -6AM
BUT I got the below complaint in consumer complaints.

Is it right?
Please help me.

http://www.consumercomplaints.in/complaints/reliance-broadband--c291996.html




Reliance Broadband +
Posted:[protected] by Chetan Kadam Send email



Fraudulent Timing
I had taken Reliance Broadband + connection in the month of June, everything was fine for 2 months. Then I did not receive the bill for the month of August, 2009. Their collection agency called me up for payment, five days after the final due date & told me that my bill was outstanding for an amount of Rs. 935. ( My plan is 499 + taxes). I was shocked. When I asked for details they said they would mail me. The mail never came. Simultaneously they disconnected my Internet connection. Actually, they had charged me for day usage, which I do minimal. On investigation I found that they charge you day usage for the first & last 20 minutes of the free usage time i.e. 10pm-6am. They told me to start my usage after 10.20pm & end it before 5.30am. I did that & my problem got solved. My bill was normal next time. But isn't this cheating, since they quote that the free hours begin at 10pm & end at 6am. I am thinking of filing a complaint at the consumer court. Can I file a complaint??

This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information.
If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.
Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

at Reliance, you are doing a very good job of copy paste of the same message to all reliance compliants. I have given the full story above - and you have replied as "provide details on the type of inconvenience you are facing"

This itself shows how much you care - if you are serious about clearing your name - provide details of the highest executive in the coimbatore city. Let me to talk to him/her first..

Hello, I received an email today asking to pay the overdue amount. It was sent in a very lovely format as if I had opted for E-BILL from this month.

Do you think your customers are to ask for Bill when there is no internet connection since May? I received a call asking for money and the guy hung up the call during the middle of the conversation.

I guess I need to take this in a different forum. Do give me the contact number for a senior executive at Coimbatore city Head office.

Hellooo

Today I received an email thanking me for choosing E-BILL and asking me to pay an overdue of 2800. Do you think your customers are eager to pay money when there is no connection since May. I also received a call asking for money, where in I have to raise my voice and your person hung up in the middle.

I guess this has to be taken to a different forum as Reliance seem to become a mental harassment and loss of mental peace. Expecting a response from you guys with the contact details for you head office in Coimbatore city.

Hello cheaters & fraudsters

I received a mail today thanking me for choosing E-BILL and saving environment and very sweetly you had said my overdue is now close to 3000. Also a call from the executive asking me for money and ended up ruining his day and for sure would have resigned and ran out of your reliance office in the manner in which I spoke to him.

Guess I need to take the issue to a bigger forum as this is becoming a mental harrassment and loss of mental peace. I'm considering legal option against you all if I don't get a contact number / address for a higher executive in coimbatore city by tomorrow evening.

Reliance — About the smart

I want to call std on free Rate can you provide me any plan in the GSM Prepaid mobile card...Smart

hi, this is p srikanth that i have take a new mobile on 16th jul 08 that i am sorry to say that i complan to the *333 sum number of times i went to web world that i submeet my i d even it as been not activated ., .., .., ...,

thanking you

Reliance Smart — complaint

MERA PAHELE GPRS KA SPEED THA 115.2 KBPS AUR ABHE 9.02 KBPS HUM 115.2 KBPS PAR 2 SE 3 DIN USE KE USKE BAAD 9.2 KBPS HO GAYA. HUM CALL CENTER PAR CALL KEYA TO HUM KO BOLA SIR AAP KA SPEED THEAK HAI.

HUM SMS SEND KARTE HAI TO SMS SEND NAHI HO TA AUR SMS KA CHARGE CAAT LETA HAI.
aur jab hum call center par call keya to hum ko bola sir aap jisko sms karraheho uske mobile par sms full hoga isleya aap ka sms nahi send hopaya .

MY CELL NUMBER [protected] (RELIANCE SMART)

KOI BHI LO MAGAR SMART MAAT LO

Sir
i have two smart connections having nos. [protected] and [protected]. and from my these nos. regularly in 10 or 15 days some amount is deducted and i know about that after getting a message that you activate these services without any activation from my side.
Sir on 13th nov 2009 i have got a message that
"your subscription to CRBT services has been renewed at Rs. 30 for a period of 30 days"
and before that on 9th nov Re 1 deducted from my acoount by sending me a message
"u are subscribed to callertunes at Rs.1/2 days"
Sir, please help me in getting these deducted amount back and no further deduction like these

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

name - vikalp mehta
mob. [protected]

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

SMS FROM RELIANCE NET — SMS REGARDING RELIANCE NET

i was received a SMS on 08 Dec,2010 regarding reliance net 1x daya card, that sms shows my usage of Rs.716.97, but main point is that i am not used any data card of realiance,before that day many times i was recived the calls regarding the data card bill payment, at that time i told i am not used ur data card at that time custome officer harshly given the reply regarding bill payment.
So, what can i do for this..???
my SMS affected mobile no.[protected]
mobile shows the SMS no.RM53738

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

Reliance — change corporate plan to prepaid plan

I want to change my number from coroprate plan to prepaid please mail me the address where i can submit my request

Reliance Communication Ltd — DO NOT DISTURB NOT ACTIVATING

Respected sir,
My reliance cell no.[protected],a prepaid connection.Every time I recharge,lot of money is deducted for services which I did not opt for.Some times on repeated complaints,and request,refund is effected and many a times no refund.Similarly,no DND is registering in spite of several requests and messages.Kindly intervene and help me out.

Reliance Communication Ltd — wrong disconnect mobile no 09336924320

dear sir, i am costomer of cdma my mobile no is [protected] . todaty my mobile had been disconnect by reliance office . my connection is last six year.
i am lawyer in tax . this mobile is usesd in my professional work . due to disconnection of my mobile i suffered financial loss and delay deposit govt. revenew from my client . kindly connect my mobile emideatly otherwise i will take legal action aganst you with cost .
thanking you
sunil kumar srivastav
21 B KASTURVA NAGAR , SIGARA , VARANASI

Reliance Communication Ltd — Harass message and call

Unwanted call are coming from [protected] and also my mobile number is trace by unwanted and disturbing charactor, complain lodge through mail to nodal officer .

Thanks with regards

Shailesh
[protected]

Reliance Communication Ltd — Charge without availing service

I have a pre-paid connection of R.Com. My mobile no. is [protected].

Yesterday, I paid Rs.50/- for re-chrging and got a message that I have a talk time of Rs.41.33.

I am a very limitd user and afer this rechrge, I have made only two calls. One call to a mobile for a duratio of approximately two minutes and another call to a landline for only six seconds.

I received a message from my service provider at 09.59 pm from their facility No.3600, that my "balance is currently Rs.11.15. Immediately, I cntacted their customer service people and talked to Mr.Rakesh who expressed his in ability and helplessnes but assurred me no further deuctions will be effected in my account and that to that effect he has made necessary precautions for obviating unnecessary charges.

At 11.16 pm by another message from surce 3600, I ws infrmed that "your Prepaid account balance has reached minimum level of Rs0.65. Please recharge your account today to enjoy uninterrupted service".

Please help me in this matter and take up the issue with R.Com and help restricted and very meagre users like me to get justice.

Thanks and Regards,

Narayanan.R.

[protected]@yahoo.com.

Reliance Communication Ltd — feeling cheated by the Company/agent

1. Datacard has been kept deactivated till date , by the company ( Reliance Communications Ltd ) after initial 3 days of operation ( 23/12/10 to 25/12/10 ) , in spite of my submition of valid ID & address proof documents and the subsequent complete successful verification.

2. NO FREE GIFT HAS BEEN GIVEN AS PROMISED.

3. No bill has been sent thru email to me (as optedby me) but calls being made to to pay the bill.

Bill for what?? the services "Not rendered " by the company which caused me huge financial loss ?

God save reliance communication.

I SEEK AN IMMEDIATE TERMINATION OF THE SERVICE AGREEMENT IF NOT ANY COMPENSATION FOR THE RUPEES 2000 I SPENT ON YOUR USELESS DATACARD.

GOOD BYE TO RCL.

RELIANCE COMMUNICATION LTD. — Cheating with customer

On Sat, 17/12/11, Anil Kumar <[protected]@yahoo.in> wrote:


From: Anil Kumar <[protected]@yahoo.in>
Subject: have Stopped Services but Billing Continue. Net connect No. [protected]
To: rcomnodelofficer.[protected]@relianceada.com
Cc: rcomappellateauthority.[protected]@relianceada.com
Date: Saturday, 17 December, 2011, 7:22 AM

Dated: 17/12/2011


Mr. Anuj Bahuguna

Reliance Communication Ltd.

Reliance Center,

Maharaja Ranjit Singh Marg,

New Delhi-110002

Email: rcomnodelofficer.[protected]@relianceada.com



Sub: have Stopped Services but Billing Continue. Net connect No. [protected]



Dear Sir,


This is with reference to my reliance data card number [protected] & Relationship No.[protected]. I cancelled this card on 01/10/2011 by calling customer care, I was asked to pay the bill before cancellation and I paid the bill as they said for Rs. 2896 and I deposited this Amount at South Ex.-II, Delhi by Receipt No. S[protected] in Cash (but my bill dues was for Rs. 1729) and submitted the form which gave me to fill on same day. I was told cancellation was done, and you will receive call about this matter by company, but immediately next month, new bill was generated & Continue razing the bills and making calls for payments. They adjusted my balance in these bills and asked for more.

I registered a compliant with the customer care, but they din't gave me proper answer. Now after three months, they are asking me pay current bill amount stating that I have used data card. I again registered a complaint, but instead of addressing my problem, I am getting annoying calls and sms everyday to pay the bills. They are asking me to pay amount for their negligence.

I am really tired of this and I want to end this.



Enclosed:

Bill – Last paid bill for Rs. 1729 (But Deposited Rs. 2896 on dated 01/10/2011)

Bill – for next Month- Rs. 00.00

Bill- Next Month- current bill for Rs. 340.00 (they adjusted my all dues)


Anil Kumar

Mob. [protected]



Copy To.



Mr. Vineet V Jain

Reliance Communication Ltd.

Reliance Center,

Maharaja Ranjit Singh Marg,

New Delhi-110002

Email: rcomappellateauthority.[protected]@relianceada.com

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Rs 3 have been deducted from my balance for VAS USSD subscription.

As i commented on 17th july that Rs 3 were deducted from my balance...not action was taken on this...today again Rs 3 were deducted.

please look into the matter immediately.

TO WHOMSOEVER IT MAY CONCERN

I AM DR. KEERTHIKA RANJI. I HAVE A RELIANCE PREPAID GSM CONNECTION ([protected]) WHICH I HAVE TAKEN ONE AND HALF YEAR BACK. I HAVE ACTIVATED THE SMS PACK 19 BUT HAVE BEEN FACING CONSTANT PROBLEMS AS THE COMPANY IS DEDUCTING BALANCE FROM MY PREPAID ACCOUNT EVERYTIME I DO A RECHARGE OF Rs 30 AND ABOVE AND I GET A MESSAGE THAT THE SMS PACK HAS BEEN RENEWED INSPITE OF THE RENEWAL DATE BEING 11TH OF EVERY MONTH.
I HAVE BROUGHT THIS TO THE NOTICE OF THE CUSTOMER CARE DEPARTMENT THROUGH CALL SEVERAL TIMES BUT THE SITUATION CONTINUES.
IN THE MONTH OF DECEMBER ITSELF AMOUNT OF Rs 10 HAS BEEN DEDUCTED TWO TIMES ( THE LAST DEDUCTION BEING ON 27 DECEMBER 2010) FOR RENEWAL OF THE SMS PACK19. AGAIN TODAY MORNING THAT IS 1 JANUARY 2011 AMOUNT OF Rs 19 HAS BEEN DEDUCTED FROM MY PREPAID ACCOUNT WITHOUT PRIOR INTIMATION OR NOTIFICATION OF ANY SORT FROM THE COMPANY.
THIS HAS BEEN CAUSING ME SEVERE HARASSMENT AND TROUBLE AND I SEEK COMPENSATION AND EXPLANATION FROM THE COMPANY FOR THE SAME.
KINDLY DO THE NEEDFUL AT THE EARLIEST .

im Dr . Keerthika. my mobile number is [protected]. balance has been deducted from my prepaid account last night without any prior intimation by the company and i as unable to use my phone today as the balance shown was Rs - 2.99. inspite of speaking with the customer care executive 4 times there has not been any help. they say that a value added service is activated in my number but as a matter of fact i have NOT activated any such service.
the company has to repay the amount deducted and apologise for causing gross inconvinience and mental stress . I have been unable to make even emergency calls.
kindly look into the matter . thank you

Reliance — deduction of balance in prepaid account

This is the voice of an aggrieved customer whose grievence hasn't been solved ever since she got her reliance(gsm) sim recharged for rs 30/-.
Unnecesary services automatically gets activated on my phone without my acceptance,everytime i get my phone recharged and then i have to face my balance deduction for whatsover no reason.To add more to this,when i give a call to customer care they show stagnant process of not solving my problem.
I seriously feel like ripping their heads off.I am always been told with a complaint no. that iff i'll be eligible for the refund then i'll get it within 2 days.But,the complaint remains unsolved.
RELIANCE offer poor services to their customers.Their is no transparency in their services.
I would like my complaint to be resolved with my 15 rs/-balance to be credited to my account.If posting on this site helps me in better way,then i would surely recommend this site to my friends and family but not to be forgotten I wouldn't recommend RELIANCE to my friends and family.
thanking you,
shruti
reliance no.-[protected]
complaint no registered on 26/7/[protected]

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare