Reliance Communications Complaints & Reviews

Reliance Broadband — Broadband disconnected .. still receiving bills

Hi,

I am finally putting this to complain how Reliance harasses people. I am sure many people may have had similar experiences like me.

My parents had a braodband connection and they terminated the same on 21st April, 2009. Reliance people came and took the phone but never the modem. After 2 months, we are getting bills.My parents have called them thousand times and all the time they say that they have can't take the request as ur record is not updated. Finally I called and even emailed them and they told me that my request has been taken. Today I got a call from Reliance that they still dont have any request to disconnect the broadband, They received the one only for telephone.

Its really strange how things work in India. Reliance, Dhirubhai company is still a company for thieves in such a hi-tech world. My parents are facing lot of mental harassement cos of this..

I do know that for me all their bills are worthless since i am not gonna pay them, but Reliance doesnt know how many customers they will loose because of pissing some customers.

Your Trouble Ticket Number is : NM[protected]
UserId: [protected]
Bill Invoice Number :[protected] Ph :[protected]

I am not sure what this portal is for, but i[censored] can do something, pls. do.

Reliance Broadband — Receiving bills even after disconnection

Hi, my Reliance Broadband was disconnected on 24th of March-09
However, I have recieved a bill for Bill periord 23-march-09 to 22-April-09...I raised a complaint and they said they will reverse the entire amount.

But to my shock I have now recieved a Bill for 23-April -22 -May...this is crazy, I have called up reliance many times and written many email, but the now say that my connection was disoconeccted only on 27th May.

I have a proof from them which says, that they have waived off 266 Rs/- due to late disconnection and the connection was terminated on 24th March. Now how can they suddenly change and say that the connection was disconnected on 27th May?

I am G.Mano Chithra. Last June 2008, I asked Reliance customer care to disconnect the internet till now it was not disconnected, Even they are asked me to pay the bill of the month which I have not used the net. Now we are shift the home they didn't disconnect the Internet Service. They send the every month bill details for me. Please disconnect my Internet Service.


Customer A/c Number :[protected]


With Regards,

G.Mano Chithra.

Hi, i lodge complaing for disconnection of LL+broadband net connection

landline complain id is[protected]
broadband complain id is[protected]

after paying bill they are not disconnection the connection and still sendingme bill

please disconnect the LL+broadband net for reliance's poor service and executive's poor assistance with customer.i am not satisfied with this services .

rakesh sharma
14 mishra nagar behind axis bank
annapurna road
indore mp
mo [protected]
LL no[protected]
a/c Id [protected]

Reliance means you can, t rely on this. Its total fraud. their customer service is pathetic, they dont have relation between marketing and tghe technical team, even the technical team says this is the way their service go and complain where ever you want. Marketing people lie. Dont rely on Reliance, this is just to make money and increase saare value, I dont see good future for RBB...

Reliance Communication — broadband

We had applied for Borad band and was installed after 4 days, however till date the same was not activated due to techinical issues. We had complained and send lot of mails but in vain, now they have send us bills for usage in spite of paying 3 months advance rentals. We do not know what to do now.

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

Hi,

The billing account number is [protected]. If you could drop me an email at my registered address, I can share further details.

Cheers,
Avinash.

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Dipak ([protected])
I have already described above the issue I am facing while using twitter free pack. Everytime I open m.twitter.com it is redirected to https://mobile.twitter.com/signup . and I get charged for surfing the page

Hope you resolve this soon

And now there is no reply.. we all can see what kind of eagerness reliance has to help their customers.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

connect broadband — Not working

The modem is not working. Its been a week and I called Connect office but no one comes to my home to address the problem. so kindly see to the problem

Broadband Connection — connection are not working

Dear

The issue is that my broad band are not run properly for the day of acctivation and compny send to bill continue . day one i am very disturb your company servises & i thought why are i am takeing this broad band conection.

if company are not solution my problam i am taking action..........
Reagards

Prince Dak

Reliance Broadband & Telephone — Phone and Broadband not working

Dear sir/Madam,
I am Mandeep from Hisar ID[protected]. It is submitted that as I inform you day before yesterday i.e 21.07.2010, I am facing lots of problem regarding internet. Day before yesterday, your service engineer came and rectified the problem. On 21.07.2010, I received a call from Bombay and Hisar Reliance office and both took the initiative and assured me in future you would’t face any problem. But when the service personnel came, within 5 minutes they started the net. But after half an hour, it is again become dummy piece for me.Today i.e. 22.07.2010, I tried several times on Hisar customer care number i.e.[protected]but again they did’t pick the Phone. So tell me when their own phone always remain out of order then how can they solve our problems. But I had service engineer number, his name is mainpal and number is[protected]. I informed him that my net is again not working but he ignored my problem. Thereafter, I again called him but the result is same. Before making complaint to local distributors, I made a complaint on your customer care number i.e.[protected], your personnel told me that ur complaint is already registered, I can’t take another complaint but your problem would be get solved today. But I neither got any call nor any engineer.

I just fed up with ur services. As I told you, I am running an institute and I have several students. They have internet in their course and my organisation reputation is becoming down. My telephone number[protected] always remain out of order. It has not been working for last about six months. Day before yesterday, when my internet connection was temporarily started then mr. engineer assured me that ur phone would also be started soon. But when my internet is not started, then how can my telephone get be started. Now the following issue I want to be solved soon:-
1. Whenever my internet connection is not in running position, then there should be proper response from local distributor.
2. I made several calls to them, but they ignore it then what would be punishment for them.
3. Who will pay my telephone bill and internet bill as it remains out of order ave. 15 days out of one month.
4. I have recharged my internet connection on 5th- July-2010 and it is going to expire on 4th of Sepetember. After that I want to withdraw my connection, if there is some any other procedure to get back my money before expiring then I want to withdraw it tommorrow.
5. In Hisar, there are many of my relative and other business relation are running same connection, they are also facing lots of problem. I will guide them to do the same.
6. Can you provide, any sort of waiver, If yes the how much and when would I get the same.
7. I am also thinking about to file a suit in the court against the company.
Now I requested to please solve my internet and phone problem at the earliest otherwise above points can be taken for futher action.

Thanking you.
Mandeep Juneja
C/o.Modern Age college of Technical Education
[protected]
ID[protected]

Broadband Connection — not working

my broadband not working good every side tel me that your certificate error no downloading no chating can you give me one more time broadband certificate

kindly do fast & start the net

mujhe kaise pata chlega ki apne mere complaine padle hai ?????????????????????????????????????

reliance / broadband — reliance broadband not working

hello sir/madam,


i have 300kbps combo plan.i have not get proper browsing and downloading speed according to plan.

my land line phone is also not working.

i already complained many times in reliance.

the customer care executive is give the complaint number only 5 times and tell me my problem is solve in 24 hour. but my problem is not solve and every time my complained is closed. no technical person is come to check my problem at my home. so i request you to solve my problem.

user id - [protected]
phone no. - [protected]
caf no. - [protected]

name - harendra singh
mo no. - [protected]
complained no are:
[protected]date-30/09/2010)
[protected]date-1/09/2010)
[protected]date-1/10/2010)
[protected]date-2/10/2010)
[protected]date-2/10/2010)

i am very upset to reliance services. they already have 1500inr advance for 3 month rental.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Thanks for the prompt reply. I have a satisfactory discussion with the representative. She assured me that my problem will be resolved within Saturday. Hope for the best.

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

I really want to thanks people who considered my request and took action. I got my balance back.

Thanks to you RCOM Care .

Regards,
Shivani

Again my complete balance was deducted yesterday for the fourth time. I don't remember the exact amount. But it was around Rs. 40. I don't understand why its happening again and again with me. Why is no one looking at this ? I get my balance back everytime. But why it happens again and again?

This time please look into this. Its a request.

Thanks

Post Paid — postpaid connection

Respected sir
I am Sachidanand Tripathi and I am working in a MNC in Delhi
I had a airtel no. but now I wanted to start a vodafone no because I was thincking that would be good .And I took a postpaid no-[protected] from a vodafone shop in Mayur Vihar Phase-1 on the date ,10-12-07 but uptill now they have not started my post paid no.whether they told me on 10th that it will take maximum 72 hours .and they have given me three no - vikas ([protected]). Vishal[protected].Akash([protected]).and they don't pickup there mob. now I am going to surrender my no because I am tired of with this kind of service.
regards
sachidanand tripathi

DATA CARD FROM RELIANCE — CONNECTION NOT STARTED

i have purchased a data card for net connection from reliance on 6th march 2008. that time it was activated. on 13th march they disconnect the services saying address proof not matching. i submit the proofs again immediately. but till now they have not activate it again. everytime their Web World people are making fool of me saying go and submit the prrof on other Web World. i have submitted the proofs on 3 web worlds but of no use. their customer care has promised to resolve the issue in 48 hrs.but i think i need to wait my whole life time for those 48 hrs. my comnnection no is [protected]. reliance is the worst service provider. they are simply fraud.

Dear Sir,
I am posted outside punjab where there no facility of tata services. So I want to disconnect the service from 08 Jun 2008.
Please adjusting my bill and disconnect the service from above mentioned date.
Thanking you Yours Faithfuly
S K Pandey

Sir i have relaince mobile no is [protected], The ringtone pack has be activated but i want to deactivation this service it 4th remainder to you. Pls take needfull.


Thanks & regards
B.jha

Reliance Prepaid — Service Issue with Prepaid Connection

I am one of Reliance prepaid customer ([protected]) from hyderabad, yesterday night my service has been barred without any reason, I have validity till Dec 08 and I have sufficient balance to make calls I don`t understand why this has been done.And this is not the first time in the month of march the same thing has happend and when I contacted web world they said customer information is not updated then I have submitted all the documents once again and the service was active after 2 days after the verification check and all, I don`t understand this thing that I have purchased this connection in the month of December07 and why this issue is happening without any prior notice.

Reliance people are providing services which are very excellent and they are charging for that but after paying also if a customer has to face this kind of difficulties then there is no use of this services.

I dont understand that the connection has been purchased in Dec 07 and it has been almost 6 month and thay telling again there is a problem with the documents.If there is a problem with the documents they why have you activated the services.

Never able to contact help center. *225 never gives any response. Unnecessary sms came every day causing unnecessary irritation.

Reliance Data Card — The connection is not performing.

The connection is not performing as per the promise. Funniest thing is that Nobody is there to hear us.

Postpaid Connection — post paid convert in to prepaid connection

Good morning this is sathish from chennai . Last week i request to change my post paid connection convert in to prepaid connection. but still there is no response from your side.

kindly do the needful otherwise i ll switch over from Airtel to anyother coonnection.

My Mobile No.[protected]


with regards

sathish
[protected]

Reliance Prepaid Connection — Problem with calling through India Calling Card

Dear Sir,
Yesterday got a recharge done og 650/-Rs. on the India Calling card.inspite of the phone showing balance, have not been able to make a single call using this service which is apparently done by dialing *375.On dialing this number, a recorded message says 'Please Check the number you have dialled'.Am a resident of Mirzapur and have come to Kolkata for work.Am having to pay double the money because of not being able to use this service.have complained thrice already to your *333 representatives each time with the same excuse that the server is down.Sir, technical difficulties in big companies like yours require immediate intervention as it causes trouble to many.Kindly look into the matte and do the needful immediately.My number is [protected].

Regards,
Manish

reliance //prepaid card — prepaid connection

dear concerned,

i had purchased reliance prepaid card from mobile store sec -14 gurgoan on 15/03/09.
no bill was issued to me and i was asked to furnish the address documents later.
the address documents were furnished by me on 16/03/09 to mr. gaurav mobile no. [protected].
the mobile was functional.
than on 19/03/09 the mobile went dead and when i contacted mr.gaurav at mobile store he told me address document is old and need to be 2 months old.
i refurnished address documents on 22/03/09.today is 26/03/09 and mobile is still non operational.
as per mr.gaurav he has sent the documents to reliance and he cannot do much about it.
i have written mail to reliance customer care but have not recvd. any reply.
can someone help.my reliance prepaid no. is [protected]

parag

i want to detail bill summary on my mo no [protected].pls send me it urgent

i want to make complain reguarding network problem in khemnichak patna from 4 month please solve my problem as soon as possible

Vodafone Postpaid Connection — Extra billing & not changing my no from postpaid to prepaid

Dear Sir
I am Santosh Kumar Jaisawal,my contact no is [protected],found extra billing & also I requesting for my changing post paid to prepaid.Because I am Unable to huge amount billing of Vodafone. So,please change my postpaid no to prepaid & correct my bill So,will pay timely.I am not satisfied with vodafone service.




Best regards from
Santosh Kumar JAISAWAL

need my dec bill

Reliance Prepaid — call not connecting

i have complainted four times for my reliance no but still not satisfied becoz ma problem has not been solved
reliance is responding me but i m not not getting the sollution from them

Hi Santosh,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/6svuw and we’d be happy to help.

Regards,
Vodafone Customer Care.

dear sir
my relience gsm no-[protected] not received signal pls check the status
& provided services immediates

thank you

pramod kumar sharma
vill+post- sunamai
distt- aligarh(u.p)
contact no - [protected]
[protected]

Reliance — delaying in transfer from postpaid to prepaid mobile connection

I have requested in reliance communication to convert my postpaid into prepaid ,they said it will be transfered within 01 week but now 10 days gone still my connection is pospaid.

Reliance Prepaid — subscriber services

i register a complaint regrding unwanted services activation on my mobile.i jst wanna know how can we get our balance which is deducted by these unwated services. i also complaint to reliance customer care bt doesn't get satisfied.

Same case with me of "UNWANTED SERVICE ACTIVATION" with NO REFUND
>> caller tunes activated automatically and Rs.30 deducted on 8th Oct 2010
>> When realized & checked my low balance i made a complaint to reliance customer care on the 12th Oct
>> caller tunes deactivated but money NOT REFUNDED

>> 13th Oct 2010 called again the reliance customer care on 198 at 11:55 AM to complaint the non-refund
>> the indifferent executive gave a stupid retort "MONEY WONT BE REFUNDED. yesterday you asked for the service deactivation which has been done. you should have called immediately on the very day the service was activated"

Also...the executive disconnected the call...

Add on card - postpaid — non issue of Post paid card

I approached Viewpoint Infocom situated at Vasai East at 2.00 PM for an add on sim card with my No.[protected]. He asked for documents, my photograph and Rs.500/-. I immediately provided all the above. After receiving the money the person on the counter told me that I would get the card only at 6.00PM which would be delivered at home. I then demanded a receipt for the payment. They gave me a hand written receipt without any seal or stamp on a plain paper. When they did not turn up till 6.15PM I again visited the webworld.. I was advised that the card would be delivered at 9.00Pm. Now I demanded for a printed bill on which I was given a Tax invoice for Activation charges for Rs.250. and they told me the balance would be computerised bill which will be given with the care. Now it is 9.30, I have neither received the care nor are the phones given on the Tax invoice are reachable.
I have been using the reliance phone since the DAPO offer and the services were good. but the new out lets spoil your image. This may kindly be looked into.
V.P.Muralidharan.

reliance com — prepaid to Postpaid

I want to conversed my prepaid phone service to postpaid.

I sumited cheque no 696874 HDFC behaf on B.W Credits 40,Sahgna Enclave Panchsheel Park New Delhi -110017 of Rs/- 250

When executive come my home he asked me lot of document like DL / Passport / PAN Card but I have only Voter ID card.
Executive mobile no- [protected]
reliance Con no- [protected]


Pls Reply

my no- [protected]
[protected]@indiabulls.com

my land no.[protected]. bill bal.amt.108/- ur payment colaction point narnaul per payment lena se mana kiya

kindly deactivate my unwanted cricket alerts on [protected], mandira dey, guwahati

i want to cancel my vodafone postpaid sim what can i do
my number is [protected]

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

RELIANCE BROADNET PUNE — NO SERVICE FROM RELIANCE - no internet (today is 4th day)

Written to reliance:

Hi,

NAME: Angel Kaushish
A/C No:[protected]
Billing A/c no: [protected]
User ID:[protected]

I am not able to access my reliance broadband connection from home, as the light in the DSL modem seems to be dead and not blinking. I had contacted your customer care more than 15 times but no one is there to help. All they say is that it is on process.

I HAVE NO INTERNET SINCE 16TH OF THIS MONTH. AND TODAY IS 19TH (5:20 PM). YOUR SERVICE IS SO POOR, I COULDN’T IMAGINE.
SO FOR 4 DAYS I AM WITHOUT INTERNET. IF YOU CHECK IN YOUR SYSTEM OF MY CUSTOMER ID DETAILS, YOU WILL KNOW HOW MANY TIMES I HAVE CALLED.
I AM VERY MUCH DISAPPOINTED BY YOUR SERVICES.

COULD YOU SEND SOMEONE AT MY END AND GET THE PROBLEM FIXED?

MY BILLS ARE PAID BEFORE THE DUE DATE EVERY TIME. WHY SHOULD I PAY IF I GET NO SERVICE?

SINCE 16TH MARCH:

I have been facing some troubles with reliance broadnet of "Authentication failed". I called up R-Care for the help and they said someone will contact me in an hour. No one called. I called again and again, no one called me back. Generated service request numbers too. The next day the internet got fixed automatically and worked for two hours only. Internet was still dead and R-CARE said that someone will call, but no one called back.
One engineer came to our house and then disappeared never to be seen again.

I feel that any call to r-care does not solve anything as no body gets back.

Could you please make your customer care process efficient?

I hope you will understand the troubles your customers face.

As I am not getting any help from you, I have filed complaint with the consumer care also. If you cannot help me, I would get my troubles posted across international media and several blogs online.

Love,
Angel

Reliance Broadband — transfer of reliance internet

WE WANT TO TRANFFER ARE RELIANCE BOARD BAND INTERNET TO OUR OFFICE SO PLEASE CO -OPERATE WITH US THANK YOU

Reliance Broadband — Not transferring the connection

I have a reliance broadband connection with a fixed line phone. I have given request to transfer the connection from my office to my residence,but it has not been transfered, request was given on 2nd of December to there transfer department.But they have not done ti.I am continously mailing them but they are not transfering the connnection and also not replying to the mails.I mailed on 6,16,23 of December but they are not listening. Now I have asked them to disconnect the connection they are not disconnecting also.They are charging me for the connection and i am not using there services and this is also affecting my business.
So now I want complaint against them to you and want Justice from your side.So please help me and do the best possible.

my attitude is positive and i have got the right way to complaint this is the good way to complaint

Reliance — add required

Dear sir ,

I have submitted my pan card application from your NSDL office now i lost my pan card and i want to change my address also could you provide me my eariler address as i shifted to another place and one agent has made my pan card please reply to this mail needfully with my old address with the pin code as the area code will get change as the address change.

my deatils is given below
Acknowledgement Number : [protected]
Name : JITENDRA JOSHI

thanking you


jitendra josh

Reliance — transfer of phone not done

it has been seven days and no one has contacted me regarding shifting of my land line to another bldg.
Is reliance losing its reliability??
hope they understand this is a hospital
urgent please CEO...
Thanx Dr Suresh Bhagia

Reliance Broadband — Connection not provided

Connection not provided after the payment

I have made the payment worth Rs. 1750/- through cash to Mr. Abhay from reliance on 04th Sept 2010, inspite of several chasers they all have not responded. They all even dont pick there call. They had promised me of starting the connection on 4th Sept. 2010 itself at 08:00p.m. But same wasnt happened.They have eaten up our money. I just cannot find a way out to get my money back.

Jyoti Sinha
[protected]

Reliance Broadband — speed not correct

my plan is 649 rs and they said your speed will be 600 kbps in day and night it will 1 mpbs but there my speed 220 kbps in day nd 300 kpbs somthing
please do something for this problem plz take neceesry action

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform you that these is the third incident in last 6 months where Aerial Copper Cable theft activity took place. Also the society is not showing any keen interest and responsibility so you need to rely on aerial cable.


Regards,

RCOM Care

Dear Sir,

Really sorry that you are not able to reach me. But if i receive any call from any no. certainly either i will receive or will call back and in last 5 days, i didn't find any number, on that i either i received or called back.

As you provided the information about cable theft. I was asking for the information from very first day, after 24 days, i am getting this feedback. Till that period i suffered a lot because of the connection. Your executive is even not bothering to inform customer about the issue. I was in dilemma that if i will do any other arrangement (for other connection investment) and if connection will start then that should be dead investment. If i was knowing that this will take more than month then certainly i must do some alternate arrangement. Even i was trying to talk to senior executive but your customer care member not transferring call and disconnecting the call. I tried to highlight this issue with senior member on given mail id on website, but i got bounce back message that means even on web reliance have given wrong information.

I really frustrated with reliance, i lost one good career opportunity because i was not able to reply one of HR executive on time.

I want strong action against reliance so that in future your executive should inform customer properly with right information. So that customer will not suffer more.

I hope certainly you will take strong action.

I have all proofs, if i will not satisfied with action i will file case in consumer court. As a consumer I am ready to fight.

Another information - I called to reliance secretariat office on 29th July 13 & i got confirmation that by 4th August 13 my connection will be restored. Lets see even reliance is going to meet their commitment or not this time.


Thanks & Regards,
Rajeev Ranjan

+91-[protected]
+91-[protected]

Reliance is the biggest fraud of all. They deducted 30rs from my balance for attending a call which was just an IVR msg. The money never came back and neither the talk time.

As you said rightly, reliance loots a lot and Anil Ambani is a cheater.

Reliance — Fake deductions

from one month money is being deducted from my reliance gsm number for wrong subscriptions.This is happening with almost every reliance gsm costumer I know.

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Mitesh Bhardwaj, [protected]
I dont need my money back, but please make sure that these deductions should not happen again!!

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Horrrible!...your can only aspect it from Dhiru Bhai...Sale Gaand Marne Pe Tule Hai India Ke

I have been in touch for 4 months with Nishu Mam at the local reliance broadband Office in Industrial Area Chandigarh.

I had a prepaid connection runing for several months. I got it changed to Post Paid and in the first bill i received that is on[protected] i saw Rs 500 extra as One Time Installation charges for a connection that was already up and running.

I brought it to the notice of the concerned industrial area chandigarh office but to no effect. They accepted that the charges were wrong and they commited me that the charges Rs 500 will be waived off in he next bill. Since then till date every month they cut down my services and force me to pay the extra Rs 500 with a commitment that it will be waived off in the next bill.

Even now my services are not active due to the same issue.

I would like to convey that if the company is not able to provide the fair services and want to mint money from the customers like this then they dont have a long future in the market

Helpless Customer
Kapil Khaneja

Ohhhhhhhh Thank God i thought reliance is making me fool by sending me a bill of Rs. 6000/- for using only 3500 Mbs while reliance told me free usage of 4000 MBs
But there are a lot of customer who are suffering the same.
I didnt pay a single penny.
Now I am enjoying my previous service provider

try out othersite!!

like indiaril.info, indianrailways.gov.in and if you seem to have certain sites blocked it might be your firewall your site browsing

I have been using relince its okay not great okay

good driving

driving

my connection was started[protected].due date was 2-6-2008 and my bill was paid on[protected].and again next month bill i paid on 2-7-2008 which is before the due date but then also they are taking late payment charge .and for 3 month they have a waver but then also they give the whole bill .i complain about it and then paid half the bill .the next month they did the waver but took late payment charge of previous month and previous of previous month .and i am fed up complain them . they say their consult department will call within 72 hrs but never happen .
TELL ME WHAT TO DO .

Reliance Broadband — High Billing Issue

Respected Sir,

I have Taken a connection of Reliance Communication The Speed Is Awesome
But With In 15 Day i have Got the Bill Of 41000 Rs
I have the Plan Of 4 mbps
It Include 7.5 Gb Free Download
I have Used Max 10 Mb
Bcoz After It Activated i have Access Only 10 daily Sites name as follow
1. www.irctc.co.in
2.www.donecard.com
3.www.erail.in
4.www.yahoo.com
5.www.Gmail.com
6.www.Indiatime.com
7.www.orkut.com
8.www.rediff.co.in
And as

9. Yahoo Messenger
10.Google Talk

some One help me to give me solution
because i havent used this much please help me out

Reliance Broadband — Without service they charged the bill

i m using this worst connection, The plan is of rs 450/- per month unlimited net usage and land line (50/- rs free) . since last three months i complained them a several times, that the broadband is not working, till date nobody came to resolve it, every time they gives a complaint ID. which is useless.. because they indirectly finished the problem there side. after this worst situation i requested them to cancel the net connection and give me the same land line no. with a new plan ( only for phone) . without any confirmation they stopped all the incoming and outgoing calls and now forcing me to pay all the due payments first and then only we ll proceed . i requested them to deduct the unnecessary charges. i ll pay the remaining amount that is Rs.50/- per month. as per the plan. till they are not agree. i m facing the problem, because i need the same phone NO. because its already spread to all of my customers .
The Rel.Id[protected], contact: [protected],

Reliance Broadband — no service

any do nothing for me
id [protected]

Reliance Broadband — payment

I have cleared all payments for reliance broadband services before I cancel the services. Even then I am receiving calls from Reliance Broadband services stating that I need to pay some more amount. Can any one guide me how to approach consumer court for complaining the same?

Jaidev.

Reliance/Broadband+ — Not providing services

I brought a new Reliance wireless broadband + data card. While purchasing they promised that they will activate it within 2 hours on next working day. But after a week they are not responding and making excuses. For money refund they are saying its reliance's product so i should talk to them(as they outsourced to vriti infotech pvt. ltd Goregaon).

sir,

Iam Dayasankar i did take Reliance Broadband Connection on 23rd of April throught yur Executive,
now iam going to Disconnect your Broadband Service, Because of Bad Service (10th of May from Evening i dont have Service i did compliant But Upto 2 to 3 Day's they may take for Repair with my Forceabaly, i did call 3 to 4 times to service cntr) i don't like your Service at Present so pls consider
my Compliant Letter and Pls Connect as soon as posible.

Broadband bill — Broadband bill without connection with WLL

Dear sir,
I am complaining for last four months about unexpected broadband bill issued to me together with WLL bill. A broadband connection is not possible with wll as on date, how you are issuing broadband bill together with WLL connection. My WLL no. is 290154 My earlier landline no was 256930 STD code is 06582 my consumer no. is 707420 . Pl correct the bill since september 2008. I prey you to correct the bills i am loosing a lot due to this, else I am force to go to consumer court . I have not taken any Broadband connection.
Thanks
H K Mahto
New tungri
Chaibasa

Reliance Broadband Service — Very slow connection

From past a week i'm gettin very slow connection and i'm not able to even reach them or send complaints. Customer care is poor.

In the beginning, when i got the connection i paid 500/- and only then they gave me connection. But later thay started claiming that i haven't made the initial payment. Two men who came to fix the antena took away the bill of rs. 500 without my knowledge. I forced to make the payment again or i would never the connection. The company promised that i would get the bill every 11th and the due date is till 2nd of next month. But i only get the bill on 26th or 27th and they wont give time to pay it.

Vriti infotech is the worst company I have come across as far as customer service is concerned. I had applied for the Reliance Bradband connection online and had the misfortune to be serviced by this useless company. I have been following up with them daily for the past 15 days for an invoice for the broadband devise I paid for in cash from them. The concerned person, Lokesh([protected]), has an excuse for everything from falling ill to systems being unavailable and rains for not being able to provide this to me. I wonder how important this person is as nothing moves in his absence. Vriti Infotech, if you are reading this, its for your own good to shape up and make sure your employees are responsive enough.

I HAVE PAID MY BROADBAND BILL ON 22.08.2009 AT 2"0 CLOCK BUT MY RELIANCE CONNECTION IS STILL NOT WORKING I HAVE COMPLAINT ABOUT HIS FOR 8 TIMES BUT STILL NOT WORKING UPTO23.08.2009 AT5.30 PM..


ALL OF MY WORK IS STILL PENDING WITHOUT INTERNET THIS BUT THIS IS THE WORST CUSTOMER SERVICE OF RELIANCE I HAVE OBSERVED TILL NOW...

Reliance — problems in bill

Dear sir/madam
I got a broadband connection from relience of 1 mbps speed and with 2600rs around per month.I was assured by the representative from relience that i will be able to change this plan in lower range that is of 380 kbps with 100 rs bill per month.After 1 month when i tried to change the plan they(call centre)told me this is not possible to change highr plan to lower plan.In this case i told them to dissconect the connection because 2600rs are little more to pay. I took this plan (of 2600 per month) just because i can change it from next month only.BUt now after 2 month they never disconnected after my repeted calls and now they are asking for the total bill acording to 1 mbps plan.

Now kindly suggest me what to to do...........


waiting for your reply
chandan kumar dutta

I apply for the connection of reliance broadband through customer care, by 9th oct, they promise the connection will be activated with in 7 working days, and they collect all the formalities and cheque by that day itself, and also make a verification call to me by the next day itself, after that still there is no any single response from them, and even i contact the customer more then 10 times, they simply ignore their response, till now my problem is not solved, the worst customer care is reliance only,

Reliance Broadband — Bill Issue

Respected Sir,

I am Anwaar Ahmad and i was a customer of reliance braodband with the tel. no.[protected] and account no. is[protected]....And taken the above connection on 18-july and i gave the application for disconnection on 30-july and the request no. for disconnection is[protected]... but they have charged me around 1600 rs and now they are saying to pay total amount otherwise they will do case against me in court but sir why should i pay the bill.. Sir i beg to say that please help me out in this matter...i am agree to pay the bill for the period i had used the internet.... Please reply me soon sir


Thankyou



Thanks & Regards

Anwaar Ahmad

I HAVE USED RELIANCE WIRELESS MODEM FOR PAST 6 TO 8 MONTHS.. FOR PAST 2 MONTHS THE WIRELESS MODEM DINT WORK.. WE MADE A COMPLAINT TO UR CUSTOMER EXCECUTIVE.THEY TOLD TO USE THE CONNECTION .. N THESE MISTAKES I LL NOT OCCUR IN FUTURE .. BUT THEN ALSO THE MODEM DOSENT WORK.. SO I GAVE A TERMINATION LETTER TO DISCONNECT THE MODEM.. AND I HAVE A EVIDENCE SIGNED BY A AUTHORITY FROM UR SIDE.. BUT STILL I AM RECEIVING BILL FROM YOUR SIDE.. AND UR EXCECUTIVES ARE FREQUENTLY CALLING ME TO PAY THE BILL... I WILL NOT PAY THE BILL FOR NOT USING THE CONNECTION.. I HUMBLY REQUEST THE HIGHER OFFICIALS TO MAKE A NOTE OF IT...

Hello Anwar,
Regarding Your Complaint in the Consumer Complaints Forum, I would like to help you in this matter. At first before warning the Company or Taking any action You need to Clarify Some Points as Below:

1. Have You Mailed Reliance @ [protected]@relianceada.com with your Correct Details. If Yes and they Have solved your problem then no Problem but If not then EMAIL ME your [ COMPLAINT+RESPONSE ]
send to reliance so they we have a proof.
2. Secondly Provide Your Correct Address + Details [Broadband & Landline] so that we can Provide you the Details of your Nearest Nodal Officer of Reliance. You will have to send a written Complaint to him and wait for the reply.

3. But Even if your Problem is not Solved, then Post your Complaint with their Response + Your Details at Consumercourt.in
The Court will take the necessary Actions.

Regards,
Vivek
[protected]@rediff.com
Regd @ ConsumerCourt.in

Vriti infotech is the worst thing that has happened in my life. I too had the misfortune of applying online and a sales person from vriti had contacted me. I paid in cash and its been 6 days and 100+ calls and my data card is not yet activated. There is absolutely no sort of support what so ever. Customer care person conveniently hangs up the phone. concerned person muthukrishnan ([protected]) does not answer the call even after 50+ times. worst company ever.

Reliance Broadband — Bill Without Service

I was using Reliance broadband from one and half year. It was a fix bill unlimited plan. I always payed all the bill on time. In between one and half year there was a single interruption of disconnection due to technical reason. When I warned for disconnection then only they repaired the connection just one day before the due date. after one & half year I applied for transfer of connection. They told me it will take time up to 8 to 10 days. But Five month ago and it never happened till now. after one month I stopped payment because I was not using the connection. I regularly told them either transfer the connection or disconnect the service. But they neither transfer the connection nor disconnect it for a long time and regularly called me for payment of those period that I never used. Now they warn me to send me legal notice with an attitude of blackmail. I request to all the people to kindly stop using all kind of services from Reliance. either it is related with mobile or insurance or security or any thing. because the intention of company is only to earn money any how and not to provide service.

Reliance Broadband — Free Gift is not received with Connection

I Purchased a Reliance Netconnect Broadband+[protected]XX) from Reliance web world C.G Road, Ahmedabad branch before 7 months back, and that time I was promised that I will get a free laptop bag but I have not received the free gift as yet. Moreover whenever I call to the store the Store manager does not come up on phone and their executives always promise me that I will received the gift within one or two week and after waiting for two three weeks when I call them they don’t pick my phone.

Please do need full on my complaint and give me the laptop bag as soon as possible and take the strict action against the wrong doers.

I sent few emails to Nodal Officer as well.

Thanks and regards
Mukund Ubhadiya,

Still waiting for my free gift

-- Mukund

Respected Sir/Mam
After Loads of efforts i had to finally write to you because of the bill issue of my Reliance Broadband connection. My bill that was generated for the date of[protected] had a amount of Rs1395.75 which included the one time charge of installation that amounted to Rs500 , Previous Dues of Rs729.57 which i had already paid. The installation charge and the previous dues all i had cleared very much before. I've tried contacting the customer care as well but the issue has not been soughted out and even the customer care executives are confused regarding the same issue. I have got the receipt also of the bill payment of Rs 230 which was of my dues my bill account number is [protected]. I even tried contacting the nodal officer with the number provided by the customer care department [protected] (Mr.Anuj). I would like you to seriously look at this matter because my frustrated.
Thanking You
Vineet Gupta
31 church lane bhogal
New Delhi-14
[protected]

Reliance — ABOUT SERVICE

SIR,I AM ASHISH KUMAR MY MO. NO-[protected] . IN MY NUMBER CRICKET PACK ACTIVATED BY COMPANY WITHOUT MY PERMISSION . AND NOW VIDEO OF TIE DAY ACTIVATED. WHEN GASK TO UNSUSCRIBE THEN NOT GIVE ANY SUGESSION. PLEASE HELP ME.
THANKU SIR
ASHISH

Reliance — About problem in bill

My user ID is[protected] and my plan was unlimited. I have requested customer care to terminate my connection on Jan 17th the termination was only for land line but they told yours is unlimited so you have to change your plan and terminate land line so I requested same and i got call on 24th jan, I requested to change plan and they told they will inform me after plan has changed and so land line can be terminated. But I didn't got any confirmation so I decided to terminate both Net and land line connection so I am requesting from 30thJan continuously till Feb 11th but they didn't responded properly and they said till it is terminated you can use net without cost from the day when you requested to terminate so I was using it. At last they terminated my connection on 11th Feb and they have sent me bill around Rs. 3500/- which is different my every month bill which around Rs. 600/- and they are saying that plan has been changed so bill is Rs. 3500/- but I have not got any confirmation. So I complained to customer care but he didn't responded properly so I have given return complaint also but still they have not taken any action but they are calling and torchering me. I have also got Bill of next month that is from Feb 11th to March 11th even though my connection was terminated on Feb 11th.
Please consider my complaint and help me.

Jeevitha,
If you had made a call requesting for a change and then termination it is essential for the service provider to maintain the voice records. I hope they did it. Companies must realize the customer pay for a service when that is not been delivered then what. In this case it was a change that went on to termination.

Ethically you are correct. What I would also suggest you to do is draft this in a mail and send it to your service provider as then it will be in black and white. There on it is the service provider’s headache to get it sorted. Not yours. They cannot place the blame on you.

Regards,

Reliance — SERVICE PROBLEM

Respected sir,
I am PROSANTA HATUI your Reliance telecom customar
My Mobile No-[protected],
this number is presently out of service and it show sim card registration fail,
I complain customar care but they not solve my problem
My complain no[protected]
complain date-27.05.2011
Please sir solve this problem as early as possiable

Reliance Broadband Service — not satisfied with service

From the date i purchased the service continually i am facing problems in different manner. customer service is not so good that i will be satisfy by talking with them. they have never a satisfactory solution for a problem.
you can't get their number easily, always switch of or busy. now a days i am facing problems in downloading files from net or even from my mail. sometimes facing problem in connecting the internet. Now i have only one choice, stop the service and go for any other option.

Reliance — billing problem

my data card number is [protected] and i was asked to send the complain id here are the list of complain id that have been made by me and i did not got satisfactory resolution any time request of billing were[protected], [protected], [protected], [protected],[protected],[protected], [protected],

request no. of termination was[protected]
now please can you give me the resolution

here are some more complain id whose resolution was not satisfactory they are[protected],


i was not satisfied by the services provided by your company as it has given me lot of harassment regarding bill and my complains were never solved on time so i want to terminate my number and also reliance has to pay the customer charge of his harassment to the customer
AASHISH
[protected]
[protected]

I am a subscriber to Reliance Broadband net connection Monthly Unlimited Package at 256 kilo bits per second at Rs.500/- . The service is very erratic and poor , the speed is also too slow and not what they are offering . SInce last week i havent had internet service and i called their customer service at[protected] and registered a complaint number[protected] . The first time they assured me that their people will call me and come to my house to rectify the problem but till now nobody has even called me . I repeatedly called them everyday but to no avail . They keep on giving vague promises like " we will send an e-mail saying this is urgent ,most important" and all other non-sense . DONT KEEP PROMISES YOU CANT KEEP RELIANCE . Reliance is a company that had its genesis in cheat and fraud and they will continue to do that to all their customers . I am quitting reliance and going back to my BSNL which had 100 times better service and connection speed . Reliance is sure to fail in future !!!! due to bad customer service !!! Shame on u Anil Ambani .

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Thanks for response. I am feeling very helpless after purchasing this. Please stop this threat call which I still receive from your end.

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

I don't know which number you use to contact me. I noticed in other customer complain you maximum time cant contact customer which number their provided.

My Permanent Number : [protected] (Its working)
My Permanent Mail ID : [protected]@gmail.com

please try to contact me with this number or ID. I hope its help you to successfully contact me.

Still I am receive threat call. Please stop this and resolve this issue.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Excuse me? Resolved to my satisfaction? Are you kidding me with that?

Am no where near to get my connection up and running and you mark it as solved?

Just check what's the happening with this service request OMBB[protected]. I don't understand why there is too much delay with this.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer, Fraud

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Reliance Postpaid Connection — Instrument not working properly and disconnect your service without notice

I have registered my complaint to Reliance Customer Care on 22nd of June, 2009, My complaint No. is[protected]. Our land line connection is registered with my father's name i.e Shankarbhai Babubhai. we are regulary contected to customer care to resolve the complaint but till today it not resolved. every day new person come over customer care forwarding complaint to concern region but no one giving us proper response. since 3 days they have disconnected our connection. when we try to dial any no. it shows "please resume service contact to costomer care" where costomer care porson told us your service is not disconnected. our service is disconnected without our notice. i have sent e-mail to Mr. Anil Ambani on his id anil.[protected]@relianceada.com and [protected]@relianceada.com but no one is responding. kindly do needful at the earliest.

Dear Sir,

My bill still not generated and already outgoing calls are been barred by stating that "your bill is high" but here is my problem that why it is happened before doing so, but i don't have any problem in paying bill.

Why my bill is posted on some other address?

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Hello,

Same as above i had also reliance broadband connection in 2010 which is now 3 years, i had disconnected services due to no proper network and service, person had come to collect instrument and also bill was full and final settlement done.
But now i am receiving sms as "Today is the last date to withdraw the notice Pay Rs.1007 Vide BAN No [protected] or else be present at Pune court on 31/07/13"

Request you to look in to the matter, as instrument was already collected and all payment was done and account was full and final settlement done. Then why now after 3 years Harassing ???.

Thanks & Regards
Swarup Navale.
[protected]

True Swarup!! They have collected the instrument, all done and the most important qusetion is why after 3 years. So this means, "Beware before taking reliance services as they can harrass you through out your life " for nothing done.
We shall unitedly take this ahead so innocent people are not deceived. Its a mental torture and Reliance should take an action against this.

Shruty Shah
[protected]

yes sure...

The whole day is passed and still no one has cared to contact. Here we can guess the customer service that reliance has. After harassing a customer how can these people be so relaxed in reacting.

Hi
can you guys explain me what is this amount of money ( Notice pay ) for ?
and what will happen if you ignore this type of messages ?

Thanks.

we really dont know...

The amount is Rs 545. Its not about the amount I am concerned. Its about the harassment that it has caused. The day when I received this message I was unknown why is it about? They even havent mentioned their name as well as the reason. I was half way to the court as it said its last day when I received a call from my friend saying thats from reliance and asked if I was anytime connected to them. That made me realize all the things. I had to suffer loss on office working hours. Such messages disturb our routine. On top of all this why should any innocent person pay even a single rupee to a company just because they pressurize using different tactics.

Shruty Shah
[protected]

Its 3 days now and no one has even bothered to look into the matter. Such is the response from reliance!!

Shruty Shah
[protected]

Shruty i dont think they will reply here...

But then this is ridiculous!!! First they harass and then they keep silence...We need to get an explanation on this from them. I have now put the complain on Mouth shut as well. Lets check if anything happens.

Shruty pls provide me the link for mouthshut

I tried pasting the link but its not getting submitted. Kindly do message me your email ID and I shall email you.

Dear Shruty,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Hello RCOM

what about us ???

Excuse me RCOM Care, How can you quote something which is unrealistic. You havet mentioned anything that was in my favour. So this discussion shall go ahead till you give me in writing that I am not liable to pay anything to reliance.

Shruty Shah

Dont bother abt these calls or smses from Reliance. I too had Reliance data card paid upfront 800Rs which was a scheme by which I wud get 5Gb data free for 1st month. Instead they sent me a bill for 1st month. I complaint and they said they will resolve the issue. Meanwhile I stopped using data card but yet received bill for 2nd month plus 1st month added to it. I did not pay a single rupee and filled cancellation form. It got cancelled but I started to receive threatening calls from lawyers from Mumbai n Delhi asking me to pay or come to court as they will file a case. I use to blast them on phone n ask them to proceed filing the case as I will recover money from reliance for mental harassment.

Reliance is a cheat company, Ambanis became richest by these fraudulent ways. They even manipulate the govt to suit them, eg CDMA was given status of mobile by bjp govt even though worldwide it was never given mobile status except metro phones & recently our chaddi finance minister chidambaram has forced locally produced gas prices to be doubled so that reliance can make more money.

True, we really get disturbed and can you guess, everything happening after 3 years!! ridiculous, isnt it !!!

This is Aniket from pune. A similar case and i got an e-mail from LM-RELIAN that I need to be present in pune court on the 22 Sept 2013 or pay the bill of 911.
My net services were disconnected on the Dec 2011 and I have a bill paid on the 14th of Dec2011.
That should have cleared all the dues. i even returned the instrument and I no longer live there from November 2011.
Still they threaten me today, 28/08/2103 with a legal action mail and asking me to meet in court.
I too will log a complaint on mouthshut.com and on consumer forum.
Please suggest any further things need to be done regarding this case.
My user number is[protected].

Aniket

Dear Sir,
I have ported my mobile no. [protected] {Idea Gsm} to Reliance Gsm. I submitted my request on 21st Jan 2011 to Reliance where reliance promissed to give a scheme of Rs.20/ talktime with many other things for new costomers who port in to Reliance with FRC of Rs.34/. Till now I dont get any FRC on my account as well as I am facing many other problems in incoming & outgoing calls. This no. is about 2years old. I have done FRC of Rs.34/ myself but even then I could not get any scheme.
So please look into this matter and solve it as earliest as possible.

Mudit Saxena
100,Sankata Devi
Lakhimpur-Kheri
[protected]

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

okkk, thanks sir,
but please solve my problems as soon as possible.

Dear Customer, Fraud

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

sir my alternate no. is . [protected],

and thismobile no. isactive.

sir i miss my many imported calls, so please solve it as soon as possible.

wht happened sir,
you are not replying to my msg.

Hello,
I am Achal Abhishek from bangalore. My no. is [protected] and i requested MNP fron docomo to reliance. Its been 9 days i have submitted all required proof to reliance store, mathikere, bangalore-560054. Since last 2 days my no. is not in service ...i am facing too much problem related to my work as my no. is not working.

Reliance Telecom — permanently disconnected

sir alredy 20days gone . but yet not any response from you neither from relience nor from tata.

tata telecome already said that they cant do anything because the line permantly disconected by relience.

sir please suggest me . what should i do .
my alternate no is [protected]

my disconnect no is [protected]

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Thank You Very Much...RCOMcare for your prompt action

please help us by reactivating our golden number[protected]

Dear Customer, Fraud

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

I am a customer of reliance communications with Ph no. [protected].
There is a regular unauthorised deduction of money from my account while we are making no calls. Yesterday when I checked my balance it fell short by Rs100/- though we made no calls in the period.
So I request you to investigate into the matter and take strict action against the offender. I hope that you will ensure refund of my money.

My cell numbre is [protected].It is purchased in my brother's name Anil kumar joshi.dewahi(pahara) Mirzapur.On 28th Augest a massege came on my cell that a subscription of vas pack for renual is due for rupees 49/- and it on[protected] at near about 4.00am rupees 49/- was deducted from my balance.though before it I never subscribed for VAS pack.So there is no question of renuwal.Before deduction my balance was rupees 63.--paise .And on[protected] at 4.00 am it is deducted and my balance remainced only rupees 14.--paise.It will be horrible for me to have reliance cell if my balance will be so deducted without any reason.please check and refund my balance. Thanking You!

I faced the same problem. Rs 49 were deducted from my balance too!

my cell number is [protected]. my complaint is that why money is deducted from my cell phone. whenever i call to customer care then he/she tell me about that u have activated miti ke rang song . I dont know who is activated this services i m complainting again & again . plz accept my complaint .
I m waiting for the result.

Reliance — Deduction of balance

Hello,
My mobile no. is [protected].

10 rs. have been deducted from my account balance on 22-3-11 and same process on 23-3-11.
these deductions are unauthorized and services are not used by me.
please look in this matter otherwise i will port my number

please unsubscire the my tashan.co.in service. they reduce rs 15every week frome my account. my mob.no. is [protected]

i m using reliance prepaid connection no.[protected], in the name of DEEPAK PATEL ,,,at[protected] morning 10:45 am reliance company unnecessory subscribed caller tune on my number, nd they deducted 10 Rs for it, within 10 minute i went to reliance web world nd complaint for it, then they unsubscribed that caller tune, nd says ur amount will be refund at 48 hours,,,, after 55 hours i check my balance but that was not refunded to me ,,,, then i call to customer care for this problem so executive said it will not refund to u ,,,, u cant do anything for it.so plz do needful for me

Reliance — Deduction of balance

4 value added service activated on my sim no [protected]
Without my knowledge
When I talked to the customer care executive he just returned 30 rs for one service
Remaining 3 service are active and money is not refunded
A total of. Rs 117 is still deducted even though I don't need the service.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

I recharged my alternate mobile number ([protected]) with an amount of Rs. 56 twice and got a balance of Rs. 152. I used only Rs. 30-32 for my calling. And the remaining amount has been dropped down to Rs. 0.023 yesterday afternoon. I complained to the Reliance Head Office, Jaipur regarding this matter and they say that they have no information regarding my recharge and balance deduction in their system. They said their system shows only Rs. 12 deduction whereas nearly Rs. 120 have been deducted. They refused to refund the amount. I see forward to your response into this matter ASAP. Thank You.

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Dear Sir,

Still no action has been taken against this issue.please do the needful as soon as possible . i have mentioned my mobile number in my complaint itself.

Dear sir
My smart number is [protected].
From last 3 days my prepaid balance is showing 0. Even after recharge my whole balance is nil after sometime.
I tried to complaint in 198 but they are unable to register due to some technical fault.
Plz reslove my problem asa possible.
Thanks

I have a reliance gsm prepaid number registered under the name of Aayushi chawda. The number is [protected]
On 28th june during the noon hours by 12 pm approx. My main balance was 82 Rs. Thereafter in the evening my main balance was Rs. 62.00. Meanwhile i havent made any such call or txtd ne1. This is a frequntly arrived problem.

Please resolve.