Reliance Communications Complaints & Reviews

I have purchased new sim card of reliance with No. [protected] on 11 june 13 from bangalore. I have provided driving licence as id proof and again after waiting 4 days for activation of same I've provided UID card to the retailer as the DL was rejected as per the retailer. After several calls to customer care (198) neither my details have been updated nor the number is activated. Even after several calls to customer care and a drive...

This is highly shameful as it is the third time I am complaining in past a month.
Yesterday[protected], at 14:37 I received a message from 52811 saying that my SMS 1 paisa pack has been deactivated, whereas I haven’t demanded for any such deactivation. and auto renewal for this pack was one on 13th june.
Calling customer care has caused me more trouble.
On calling the second time that customer care executive said...

Hi
My name is Jinit Brahmbhatt and i am using reliance cdma [protected] in surat since last three years. I have recharged with Rs.92 to get benefits of all local calls at 30p/min and all std call at 35p/min for 90 day on 26.05.2013.. I got sms of scheme activation on my mobile. Despite of it, i have been debited at tariff of 1p/sec for all calls since then. I have written to [protected]@relianceada.com as well as gave feedback on reliance...

Dear Sir/Madam

I have been using Reliance Broadband for more a year, in this period I have never delayed a payment. However, In January this year, I was travelling and was out of station for 3 months. I called up the customer care before I left who told me that I could keep my phone in safe custody for the duration I was travelling. I did apply for safe custody, however, the first month I got a bill which was more than my normal...

Balance of over Rs. 80 has been deducted unreasonabely deducted from my number and when i called customer care they said "Sorry we cannot access your details today". I simply recharged my number with just Rs.10 to see if it again gets deductedm a message came with information that i have been charged Rs. 3 for some stupid VAS USSD and my remaining balance is Rs.4, and when i tried to call a random number with Rs.4, it said "You...

Hi,

I am a Software Engineer. I had a Postpaid connection of Reliance Netconnect+ No. [protected]. I wanted to change it to a Prepaid connection.
I visited Reliance Communications, yelahanka new town for this purpose. I was told that i can do this only between Monday and Friday and between 10am to 4pm.
I had take a leave for this purpose. First time i went to Reliance Communications for this purpose, i was told...

on 17.06.2013 my mobile missed at Near Railway Station. Immediatley i can call to reliance customer care to block the my mobile no. The Mobile No, is [protected]. and Immediately i can contact to neatest reliance outlet to get the duplicate sim to pay the 100.00 and the sim is activated at evening but todayonwards the sim is not working only coming incomings only but not going outgoing. i can contact more then 10 times at out reliance out...

I had recharged my mothers phone [protected] with 500 Rs and she tried subscribing to FB and Whatsapp plan for Rs 16/ month by smsing ACT WHATSAPP or ACT FACEBOOK to 53739 as stated in the link below:
http://www.rcom.co.in/Rcom/personal/prepaid/whatsapp.html

Her plan didnt get activated but on the contrary her balance got deducted by around Rs 200 for no reasons. Please investigate into this so that if possible the balance...

I am writing this to complain on the Reliance broadband connection services and the irresponsible behavior of the Reliance staffs.

I chose the plan where I have to pay Rs.250/- per month + Taxes. I never ask for VAS (Value Added Service).

From last 2 month excess bill is coming. I called up to Customer service for the detail but there is no response. I request to to change my plan from Post paid to Prepaid....

Hi,

I am shushma priya. I got missed call from 56694777 and when I called back, I got the information that voice chat service on my phone is activated and also 30/- from my balance. I tried to contact customer care on *333 but no one is picking the call. please do sth over this and return my money as it is a clear cheating by Reliance comm....

i have applied for reliance wimax broadband connection from flat no 405,building no 4(sursangam) sariput nagar,JVRL link road ,andheri east,mumbai 400093 on 4/03/2013 and SBI cheque of Rs 2247 given on name of Reliance communication pvt ltd. ( cheque no 505316) .receipt has not been given. due to unnecessary delay in installation I cancelled it on 14/03/2013 . connection has never been installed. meanwhile amount of Rs 2247 has been debited...

Dear Sir,

I lodged a mail complaint on 29-Apr-2013 in customer care for Prepaid migration and it is prolonged to till date and second month bill is generated, I have already paid Apr-13 month bill and again your people are forwarded the May-13 bill with out using data card. If you feel it justice. In below you can get the total mail conversation between me and customer care. for your convenience i am once again providing the...

Sir,

I brought reliance fixed line broad band connection for 4mbps speed. I disconnected same within 2 weeks of connection got active. As i have paid for 4mbps speed and paid for 3 month in advance, even after multiple complaints the speed was less than 1MBPS(reference speedtest.net). Now i'm seeking for my pending money after deduction of days i.e 2 weeks. I was informed that i should get it in 60 days of disconnection...

Dear sir
my name is Jony jaat,and my mobile number is [protected] from Haryana.My problem is this,i send many messeges to port code but 1901 reply your request could not proceesed this time please try again later.i call many time in Reliance custmoer care also but they r telling me many excuses as system updation n server busy etc.That is my problem kindly solved my problem. u also contact me on-[protected]
Thanksfully
from...

i have lost the sim card as mobile no [protected] and i have also given email to company for closing of sim
on 26/04/2013 but company have not closed the sim card till now i am hyderabad at this time and mobille
phone had left at home for family using i cannot purchase the duplicate sim because i am at other state
because my signature,id proof ,photograph sim cannot be purchased so please close the sim card for
unauthorised...

I have been using MTNL Broadband Internet connection since past 2 years, when a Reliance sales person came to my office desperately wanting to sell its 4 Mbps plan (INR 1100/mnth). This was around 1st week of Jan’13. He kept on persuading me for 15 days till I decided to give it a try. He promised to include free installation (which he didn’t later) and took INR 600 advance cheque. I had to buy a separate modem for INR 600, which wasn’t...

Dear Sir,

My SIM card no is: [protected].
My SIM card was previously prepaid, a call was made by company to me that a plan offered to me 599 rupees for one month charges payable and enjoye the service in reliance. Hence, the request accepted me and my mobile number convert in Postpaid. I have been paid 150 rupees and also a address copy and one photo of me to reliance communication for start to service. After 2 days...

Dear Sir/Mam,
I am Piyush Galiyawala. I have go for Mobile Number Portability for Mobile number [protected] from Reliance CDMA to Vodafone. For that I have paid 437/- to Reliance as per my last bill on 05/12/2011. At that time i have paid some extra money as per Reliance due to some problem in my bill and they told me that it will refunded to me within a 6 months. Till now i don't get my single rupee from Reliance. So...

Hi All,
I have got my Reliance Internet connection and My Plan speed is 1 Mbps and my user id is[protected]. I got the connection on April 2013 and now it is June till now i facing the very low speed problem.After 8 PM i am getting the speed of 20 kbps . I have called the customer care several time and they are saying that there is an outage issue all over India and they are trying to get excuses for every time i called them. I...

Hello...

This is Santha, who was using the Reliance Data connect ([protected]). At the time of purchase itself, they had promised to get me Mcafee Anti virus for one year but i had not received it. I had called their customer care for the umpteen number of times, they will promise to send it but still i had not received. Well i ignored myself of having promised about this offer. It has been a total distress to me after 6 months,...