[Resolved]  Reliance Big Tv — unable to watch tv channels

From last 2 days i'm not getting any channels, message come "Please subscribe to the channel". I have logged the complain on 10-Sep. By till date no action has been taken.
First time when i called the customer servie they said clean the card and the problem will be solved. the customer care is so pathetic, they even dont understand the problem. First time they said it will take 48 hrs to solve, after 48 hrs got complete they are saying it will take 24 hrs more to solve.
After 24 hrs they said it will futher that 48 hrs more to solve the problem.
Every time to call customer care it takes 15 to 20 mins wait, as they are not available.

Dont BUY this, service is pathetic

Pathetic customer care service.The representative donot even understand English, forget about communicating.MY subscription was blocked 3 days back and there's no one to come to my help.The customer care poeple are under trained and ill-experienced.The contact number's given in the company's web site is invalid(that shows how serious is the company with its subscribers) and no numbers other than ill traied, inexperienced customer care agents.
Call calling process itself takes 20 min that too with 4-5 breaks where u r put on hold.
Big company ...horrible service...please i[censored] r serious about DTH strictly donot prefer Big TV...worse service...pathetic...
smart card no:[protected]
Name:sandeep biswas
cntc no[protected]

Reliance products should not be purchased on launch. Wait and watch for a year till they work out internal processes before taking any risks. Well most of you dont have the brains and will jump again at the next Reliance offering nevertheless without any inquiry.

I had thought plenty Reliance experiences online should make you to think before applying. So well stupids like YOU ALL DESERVED THE CRAP Reliance is dishing out.

2 Cents
Reliance Mobile - Go for Vodafone
Reliance Broadband - Go for Airtel or MTNL/BSNL
Bigflicks.com - Go for Seventymm.com
BigTV - Go for Tatasky (as of now)
Reliance Life - Go for Max New york Life
Reliance Gen - Bajaj Allianze or ICICI Lombard
Adlab - Go for PVR
Big Home Video DVD - (Widescreen DVD available in 4:3 screen only) might as well buy pirated

i wan't to see now

I'm also facing the same problem.I'm not able to see any channels.Please let me know whom to contact to get this problem resolved.I feel that they should reimburse our money back.

pathetic service. practically no after sales service. They will take money and forget. we are forced to follow up with them. I strongly recommend not to go for Big tv as it is harrassing experience to follow up with the customer care.

BIG TV — Unable to get any channels

I purchased new Big TV on 25/12/2008 set top box is installed, it is already more that 13 days activation is not done. if i contact retailer he asked to contact distributer, if i contact distributer he ask to contact customer care. if i contact customer care they will ask again to contact retailer and distributer, And they will inform that they are not updated my details and they don't have any confirmation how many days it takes. I request every one not to purchase big tv.

SIR MY STB BOX IS IN REPAIR CONDITION, PIEASE REPAIR EARLY.THANKING YOU

Channels not connected

Nothing is comming on my TV screen from last 10 days, I gave complints to big TV exicutives more Tha five times but no responce.