[Resolved] Reliance Big Tv — wrong plan activated | |
hi i ordered for 2 set top boxes of reliance big tv from the reliance world store.installation was prompt and i was supposed to tell the installation guy the channel plan i want to activate.so i asked for southmaxfor 1 tv which costs rs 4990 and another plan which costs 2990.so the 2990 plan is ok but as far as the south max 4990 plan is concerned, they activated another plan called max plan instead of the south max plan.i opted for south max plan because you get sun tv and other south channels as all o[censored]s watch sun tv at home.so i call up the customer care(which is pathetic).after waitin for a long time the call centre guy says the problem will be fixed in half hour.i call up the next day n they say they cannot change the plan.then i call up in sometime n they say problem will be fixed in 24 hrs.then i call up again n they say nothing can be done.sp iam totally fed up with their service Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
6 Comments | |
Comments
Hi,
Big tV is having very bad customercare...so dont buy any one.
I am very much ved up with that.
I am having a problem from last 20 days but they did not solved .. each time told me, it will take 24 hr, 48 hr etc...
The executives are: Mr Mayank, Miss Rashmi, Mr Tanvir Sekh, Mr Samuels and others.
I told them I want to talk with your seniers but they told me no seniers are present now...always they told like that...and call after 1 hr...
So what should I do...plz any one guide me...
Thanks.
Janmejaya.
Big tV is having very bad customercare...so dont buy any one.
I am very much ved up with that.
I am having a problem from last 20 days but they did not solved .. each time told me, it will take 24 hr, 48 hr etc...
The executives are: Mr Mayank, Miss Rashmi, Mr Tanvir Sekh, Mr Samuels and others.
I told them I want to talk with your seniers but they told me no seniers are present now...always they told like that...and call after 1 hr...
So what should I do...plz any one guide me...
Thanks.
Janmejaya.
big-tv — wrong plan activate
siri have applied for premium pack (Rs. 2690) but they have activate wrong paln Lite pack .my complain of wrong paln activate was loged on 26.11.2008 but after a long time there is no action on this compalain my complain no. is 81410579 dt 26.11.2008 & my smart card no. is[protected]. sir i want to disconnect this service. but customer care executive says they have not any option for surender. please solve my problem immediate
my contact no. is [protected]
Reliance Mobile — Wrongly activated a plan by reliance
Dear Madam/Sir,Wrongly activated plan by Reliance Mobile on my no. [protected] and deducted Rs. 15 every month and my mobile is facing a network problem. When i talking to Customer Cate then he tells me that u have activate a plan and u r mobile network set as line 2. But my mobile has no like this service. So i unable to get the Incoming and out going Calls
Thanks & Regards
Yogesh
[protected]
BIG TV — improper activation of plan
sir,I have purchased a big tv, power pack plan on dated 15.09.2008. My id no. is[protected].in this plan after paying 2990/-, It was supposed to provide free service for one year.I have purchased this offer from S.SONS, BALODA BAZAR, RAIPUR, C.G.493332.My bill no. is 2958.
on dated 08.03.2009 suddenly this service was blocked.On anquring it was told that recharge is finished.After detailing the problem to the service provider, he told that instead of popular pack permium pack was activated.This was not informed before installing.Feeof rs 2990- was taken for popular pack.
This is fraud caseby the compny provider.All the detail is attach for your kind consideration through e-mail in [protected]@bigtv.co.in
Worst customer care EVER.. BIG in CHEATING CUSTOMERS !!!
I recharged my account and informed customer care to activate a pack. Now its been activated improperly.
Money is also cut.
The so called 24x7 customer care is offline 24x7. Cannot reach at any point of time. Feedback form never works !!!
I feel cheated to have opted for such a service and would never recommend the same to anyone.
I recharged my account and informed customer care to activate a pack. Now its been activated improperly.
Money is also cut.
The so called 24x7 customer care is offline 24x7. Cannot reach at any point of time. Feedback form never works !!!
I feel cheated to have opted for such a service and would never recommend the same to anyone.
24%
Complaints
3276
Pending
0
Resolved
781
6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
View all Reliance BigTV contact information
I had thought plenty Reliance experiences online should make you to think before applying. So well stupids like YOU ALL DESERVED THE CRAP Reliance is dishing out.
2 Cents
Reliance Mobile - Go for Vodafone
Reliance Broadband - Go for Airtel or MTNL/BSNL
Bigflicks.com - Go for Seventymm.com
BigTV - Go for Tatasky (as of now)
Reliance Life - Go for Max New york Life
Reliance Gen - Bajaj Allianze or ICICI Lombard
Adlab - Go for PVR
Big Home Video DVD - (Widescreen DVD available in 4:3 screen only) might as well buy pirated