Reliance Broadband — Cheating

Sub : Complaint against abuse of consumer rights

Dear Sir,
This is to inform you that I am still facing lots of problems, just because I made a mistake in past by trusting reliance broadband and applying for their services.
As a customer of reliance, my feedback is that, there is no transparency at all in billing done by reliance broadband. And Customer care of reliance, you can do nothing, but just bang your head with them.
In spite of continuous request for termination of my connection, nobody contacts from your side. All the notifications I receive from your company are to pay my bill, for the services which I never used. I am continously filing requests for termination of the connection, but nobody turns up, and when I call customer care to know about what has been done for the request. I get to know that, I am willing to continue the connection as per your records.
Over and above all these problems I am facing, you are sending me bills, even after knowing that my services are barred, and I dont want to use reliance broadband ever in my life, which is absolutely unethical dealing.
I request you to stop sending bills and telephoning me for payment of the services I have not even used, and properly terminating the services.
Yours truly,
SUDEEP KUMAR SINGH
User ID:[protected]
Ph. No. [protected]

Broadband — Reactivity of New Broadband

sir

I HAVE SUBSCRBED A NEW BROADBAND CONNECTION ON DATED 23 AUG AFTER SEVEN DAYS OF WORKING ITS NOW TOTALLY DISABLE TO CONNECT ME TO THE WEB.

YOURS TRULY
JAIDEEP S DAYAL
MANAGER
VASANT VIHAR CLUB

I took a new broadband connection on 26-June-2008 and got connected immediately with the unlimited download speed of 333 kbps, but not really speed, it took 2 day to download 24MB data, than i called the customer care and requested them for the speed and they did, not immediately but after 48 hours and it was connected just for a week only then they showed up their real service by disconnecting every alternate days. I was calling them every alternate days and was requesting them for the connection to be on, but their response is "we have forwarded your request to the technical department they will call you within 24hrs/48hrs/72hrs" but no one called till now except only once. I haven't used the connection for more than 20 days in this 52 days, but you know they will send the bill correctly on 13-Aug-2008 and the billing due date will be 13-Aug-2008 without I am using the connection paid the bill, because to let them know i paid the bill correctly and I thought at least then they will come to know I have paid it and they will give good service, but... not at all. After I paid the bill I got disconnected till today. But whenever I call the customer care the always say "Sorry for the Inconvenience caused" and "we have forwarded your request to the technical department they will call you within 24hrs/48hrs/72hrs". I feel like I am talking to IVR (Interactive voice response) everybody repeating the same words without missing any word or the sentence. why the hell they 'Realiance' cheat the people like this. until we take the connection they beg us, and after that they make us to beg them, thats why the poor becoming poorer and the rich is becoming richer with this Tactics. Please help the people who lose like this, I am not happy for everything happening like this to everybody. there is lot more to pen, but I have no time.

This is only to inform you guys how reliance broadband executives are cheating the customers.
I live in Visakhapatnam. I paid Rs 500 to a Rel Executive to lay me a Broadband connection with monthly rental of Rs 450, I will also give you his name; Ch. Eswara Rao, cell No: [protected], This guy knowing that there is no connection applicable in my region asked me that he will do this for my sake. I filled the form and paid the money on 4th Oct 2008, and then the Drama starts, Whenever I called this fellow, he used to say that he is trying. I waited for some time and after that I went to the office, and asked the matter with the Team Leader. He said he will contact me, but no use. I waited again. On 29th I made a complaint to Reliance Customer Service, they are irresponsible too. I really want to sue these people.

Please be careful with these guys they are such an as**les. Reliance really sucks.

Hi guys how reliance broadband executives are cheating the customers.
I live in Karnataka. I paid Rs 500 to a Rel Executive to lay me a Broadband connection with monthly rental of Rs 842, in jan 2008 The service was very worse, so i asked them to disconnection. There is no proper Reliace office in Banglore, So i called the C C to take my request, they didn't provide me any proper MSG, i cleared all balance amount. They disconnected after 3 months, And they are sending me balance of aug 2007, I dont know how Reliance company maintaining data,

I think Begging is the better than Cheating

I absolutely agree with you.

The customer care guys of reliance broadband (RCOM) is a bunch of nincumpoops. Inspite of termination of the services I continued receiving inflated bills so much so that when I did'nt pay them they sent me a court notice.

Just STAY AWAY from Reliance broadband/telephone services.

Reliance Broadband — No Connection even after paying Rs. 500/-

Hi Sir/Madam,

I had applied for Relaince Broadband Connection 20 days back and had paid 500 rs advance but till now i havent got the connection. When i call the customer service they say they cant help as they are not responsible for this and they in turn ask me to geti n touch with the local sales head whose name is Purnima. When i try calling on the number no one picks up the phone, the number is [protected]. Similarly when i try calling the sales agent whose name is Dileep ([protected]) he also does not pick up his cell. The advance which i paid to the company is also debited from my bank account. The people who work in relaince call centre dont even have the basic cortesy to talk. I would like to Ask Anil Ambani to get more professional persons into his organisation who have the basic deceny to talk & are responsible enough toward his customers.

Reliance Broadband — id being barred

my broadband connection was in the name of manoj gupta and even the phone connection...later we had returned the instrument and got the number changed and even got the connection in the name of smt. mamta gupta the id being the same...now the id has been temporarily barred..and i am not able to understand the reason behind it...we are paying the monthly bills which are being payed in the name of smt. mamta gupta...we are receiving the bills from that name and when being asked at the cutomer care...they say that the connection is still in the name of manoj gupta...though we receive the bills which show that the payment is being made in the name of smt. mamta gupta..we have been paying all the bills with no due bills..but at the customer care they say that the connection is still in the name of manoj gupta and there is some due bill..which is clearly wrong...
my user id is[protected]...please look into this matter as asp...

You are not first person in all india... Reliance Broadband Company doing in all over india.

Collect Rs. 500 and not giving any connection to any

<b>ADAG (Reliance) making fraud team...ye sare india se </b>

रेलिंस वाले सारे इंडिया को लूटने का नया तरीका अपनाया है ये प्रोफ़ेस्सिओनल लूटेरे की तेम बना रहे है