Reliance Communications Complaints & Reviews

I have requested for termination of this connection for the second time and paid the due amount for the second time in last 2 months.

This connection is already been terminated after I have paid the last outstanding amount Rs 750 on 27th November 2009.

For proof I can show the cancellation request reference number:[protected] and[protected].

Reliance Mobile number [protected]
Account No [protected]

I even got a termination confirmation call from a reliance representative.

So how another bill has generated?
Even then this bill keeps generating every month and i have to pay this huge amount every month.
What is the solution?

Dear Sir,
I am Dileep Gandhavalla. I have applied for Reliance internet connection on 3/11/09.I paid a deposit amount of 1500 to the reliance executive in cash . His name is RaviKumar.He told that in one week i wil get the connection and you will get one verification call from our executive in one day. I got the verification call on the next day but the connection is not provided. After two weeks when i called Ravi Kumar regarding the status he told that There is no feasibility to give connection in your area so the deposit amount will be refunded within two weeks.But till now i did not get my money back.When I am trying to contact ravikumar he is not lifting his mobile.his contact no is [protected]. Please solve my issue.
I have the acknowledgement receipt with me.

My adress is

G.Dileep PH :[protected]
Plot no 556,
Near Vasanth Nagar Bus stop,
Vasanth Nagar colony,
K.P.H.B.,
Hyderabad-500072,
Andhrapradesh

I am Reliance Netconnect user. I was using netconnect with Rs. 300/- per month plan. but last month I have changed my plan to Rs.400/- per month. which gives free usage of 40 hours in day and 40 hours in night. the activation process takes 48 hours according to the inquiry. but now, my last month bill amount is Rs.1199/- according to the previous plan(my usage time is 41 hrs day and 5 hours in night). So, my bill amount should be within Rs. 500/-. I talked to the reliance care but they denied the change of plan. I have the confirmation message of change of plan. what else I can do in this matter?

Dear sir
nation
I purchased reliance data card (1 year nation wide plan) for my laptop from delhi bearing no [protected] on 27.12.09, right now I am in SAHARANPUR, UP I am not getting any connectivity before 11 pm, I lodged complaint to reliance helpline they gave me a complaint no[protected] on 31.12.09, no action has taken so far, everyday I contact with helpline and the answer is same i.e. your case is under investigation on high priority, it is nothing but a complete chitting with the customer. Now I want your intervention to resolve the problem by taking back the connection also by refunding my dues i.e. 9999.00

D K BISWAS
18/3A BSNL TYPE 4 QUARTERS
KALI BARI MARG NEW DELHI
[protected]
[protected]

sir
i buy a reliance netconnect and there a offer of goa trip
yesterday i got the message that my goa trip voucher has been sent

but i dont know where it sented

it not in my email id

please send it on my email id my email id is
[protected]@yahoo.in
and how i can use this voucher also tell to me also please

To whomsoever it may concern,

I feel sorry about hooking up with reliance lifetime offer. I had taken the offer 15 days back and have not been able to use it since then. I have not been able to make any calls. Whenever i call the customer care they have a new reason...address notification, balance (which they state wrongly) or something else. I considered Reliance to be a premier league company however this unreasonable and irresponsible behavior has compelled me to vow against any future purchases.

Sir,
My Name is Manish Jha I buying a data card last week Model ZTE from reliance. According to company the service is one month unlimited free but data card is not properly work till date. I tell problem in reliance customer care. They didn't given any solution about the data card problem. Plz give me proper advice. The cost is data card is 2500/-. I feel a fraud by Reliance.

I Bhavesh Bajaj have requested for new wireline broadband connection for my office on 18 of december 2009 on customer care no. on urgent bases they said that i will get the call from sales department within 5 working days, i waited for 5 days after lodging request but havent got any call, then i called to the same no. again for checking my connection status they said we are making reminder to the sales department and you will get the call from the sales department withing 24 hrs, i waited more 24 hrs but havent got any call i again call the same no. for knowing status of my request they said there might be problem we are again mailing the reminder to the sales department and you will get the call for that within 24 hrs, again i havent got any call or respond from any department, then for few days i havent called because was busy in somework, i called customer care no. again on 28th december 2009 for again knowing my status of connection, they again said that we are mailing reminder for the same wait for 24 hrs you will get the call from our sales deparment at that time i also said to add my alternate contact no. [protected] if my registered no. [protected] come not rechable for any fault or problem they said okay. then i again waited from 24 hrs but i havent got any call, then i called again on the same customer care on 29 dec 2009 then again they said we are mailing reminder to sales department you will get the call within 24 hrs but havent got any call till today. and i also have called the same customer care no. today i was angry because of these problems from your reliance broadband services and asked him about your complain e-mail id for mailing you all the details of problems that i am facing from you department and today also on your customer care no. they said that we are mailing your reminder to the sales department you will get the call within 24 hrs but this time also i m for sure that i will not get any call or respond from any department

Hi !

My name is Sunil valecha from Ahmedabad. I have Reliance broadband connection since last 3 years.

In the last 12 days, there were several complaints about the reliance internet service. Like some times, no connection, sometimes no speed and more.

I have registered around 10 complaints with there customer care through phone , email & IVR. The problem gets resolved but for one or two days and then again new problem.

Every time I register a complaint they give the time of 24 hours and like this my business is much affected.

Now I have decided to change my Internet service provider, Hope they cancel my account on time, so that there is no more problem from them.

Right now also my internet connection is completely down.

I request you to please forward my complaint to the higher authorities in Reliance so that they can at least provide me the reversal of monthly charges for last 15 days.

The complaint numbers are as below :
[protected] dated 21/12/09
[protected] dated 22/12/09
[protected] dated 23/12/09
IVR [protected] dated 23/12/09
IVR [protected] dated 26/12/09
IVR [protected] dated 30/12/09
IVR [protected] dated 02/01/2010
IVR [protected] dated 03/01/2010


I hope to get the positive resolution with the help of consumercomplaints.in

Sunil.

Dear Sir,

I would like to bring it to your kind notice that I have been using Prepaid Mobile No. [protected] of your network. However, I have been facing diverse problems in the same. Some of such problems are detailed as under:
1. Quite often wrong charges are debited from my telephone a/c, e.g, on 31.12.2009,
Rs.30.00 was debited for no services used. There has been several such instances in the past.
2. Despite my repeated attempts I never succeed in connecting to your customer care section through my captioned mobile. As a result I am not in a position to take up my genuine problems/ grievances with them for redressal.
3. Most of the time there is problem in connectivity. Quite often I receive intermittent
connectivity which results into multiple calls for one teletalk.

May I request you look into my above said problems and ensure their redressal lest I am fed up and constrained to switch over to some other network.

I shall appreciate if you please advise me the actions taken with regard to the above.

Sudhir Kumar Verma

dear sir,

I AM VERY UNHAPPY WITH THE CALLER TUNE SERVICE THAT RELIANCE COMPANY IS PROVIDING. i don't want caller tune on my mobile. i complained about it but their is not any action had been taken uptill now.My mobile no. is [protected]. I told that in future also i don't want any caller tune calls on my mobile & also don't want to recharge current caller tune. although caller tune recharged. Please stop caller tune on my mobile.
Its very much costly. I am not happy with your service. & take step as soon as possible.

I BOUGHT A RELIANCE GSM SIM YESTERDAY,BUT ITS NOT GET ACTIVATED YET AS IT SHOWS 40'H ME ERROR WHEN I PUT THE SIM IN MY MOBILE PHONE.
SO PLEASE SUGGEST ME SOME SOLUTION.

Hello Sir,

I applied for reliance broadband connection on 5th Dec 2009(Application number [protected]) but till today I didnt got any feedback from them when I called to the numbers [protected](Patavi) and [protected](Jaydeep) they keep on telling will send a person for address verification. But nothing is happening from there side. Already Rs 500 is deducted from my account as installation charges.I am very upset due to this. Each and every day I am calling to these numbers and getting the same answer. Please help me what I need to do?

Thank you,
Chandrayya G K

WITH DUE REGARDS AND RESPECT I WOULD LIKE TO DRAW YOUR ATTENTION TO THE FACT THATI AMARJEET SINGH OWNER OF BHARATI COMMUNICATION HAVE PARTICIPATED IN ASHAR SRAWAN (July '09 - Sept.'09)

THE TOTAL NUMBER OF ACTIVATION WHICH I HAVE DONE IN THE ABOVE MENTIONED SCHEME ARE 1726 WHERE AS THE DURGAPUR OFFICE ZONAL BRANCH MANAGER MR. GOUTAM DUTTA ON THAT TIME AND NOW IS MR. ALOK KR SINGH 1203 ACTIVATION.

I AM SURE THAT THIS MISMATCH IS DUE TO THE NEGLIGENCE OF WORK FROM DURGAPUR OFFICE AND COMMERCIAL HEAD. THE CLARICAL MISTAKE OF THEIR OFFICE WHICH THEY ARE NOT READY TO ACCEPT. I AM SURE THAT THEY ARE INGENUINE IN SOLVING MY PROBLEM.
THEREFORE I VERY HUMBLY AND HELPLESSLY REQUEST YOUR GOODSELF TO KINDLY LOOK IN TO THIS MATTER AND MAKE A THROUGH AND THROUGH ENQUIRY TO FIND OUT THE CORRUPTION AND MALPRACTICE WHICH THEY ARE DOING IN YOUR DURGAPUR OFFICE (WEST BENGAL)

RELIANCE SMART IS A COMPANY OF LATE. SRI DHIRUBHAI AMBANI'S REPUTATION AND GOOD WILL AND SO I PRAY BEFORE YOU NOT TO LET THESE CORRUPT MANAGERS PULL DOWN THW REPUTATION OF THE COMPANY.

I SWEAR I AM INNOCENT, PLEASE DO JUSTICE TO ME AND UPTAIL THE RESPECT AND GOODWILL OF



MISMATCH FIGURE

THIS IS THE DURGAPUR DETAILED WHICH I HAVE GOT FROM OUR DISTRIBUTOR POINT


SL NO:ClusterDistributor / Retail CPCRT codeRetailer nameAddress with townRetailer E MDNSlabGiftGSM ACTIVATION target Jul 09 AchievementAug 09 AchievementSep 09 AchievementGrand Total from Jul 09 - 20 Sep 09REV TRGTREV ACHIEVEMENT



574DurgapurKALPATARU MOBILE[protected]BHARATI COMMUNICATIONMEHENDI BAGAN, BURDWAN[protected] +21" LCD TV + Mobile500328477398120396070117452




THANKING YOU
AMARJEET SINGH (BHARATI COMMUNICATION)
MOB : [protected]
E-MAIL : [protected]@gmail.com

Sir,
I had purchased a Reliance High Speed Data Card Broadband+ in the month of Sep 09 from an authorised dealer of Reliance High Speed Data Card Broadband+ in Palam, New Delhi. I had been asked for the required documents and amount and they filled the form at their own. I had asked them to provide me 10GB Day & Night Citywide plan with one month waiver of Rental ( i.e.Rs.1099/-). But I had been provided with 3GB Day & Night Nationwide plan with Rs. 250/- waiver for 12 months. Then after a fews days I got a verification call during which they told me that I had been using 3GB Day & Night Nationwide plan with Rs. 250/- waiver for 12 months with Rs. 850/- monthly rental. Then I mentioned that I had opted for some other plan, but no action was taken by them. After 7 days I got my first bill, then I visited the shop from where I had purchased the Data Card. They gave me Customer Care No. I lodged my complaint there that I had been provided with other plan and kindly resume the one I had opted for. Till the time services had been stopped due to non payment of the first bill. When I made payment, services had been started but now neither I got one month rental waiver nor 12 month Rs. 250/- waiver in monthly bill. Then again I visited the shop, they told me that you had changed your plan that is why no waiver is being given to you. In this way, I lost the rental waiver as well as I had faced a lot of difficulties during the period when the services had been stopped and I had to regularly visit the shop as the dealer never responded me on telephones or mobiles.
I request you to kindly look into the matter and redress my grievances.

Yours Faithfully,
Dhirendra Kumar

Dear Sir,
I am Adnan Imran a 3 years old custumer of reliance CDMA and i am in sms plan with 11 rs. where every sms charges rs. 0.01 for local And std.and it renewal automatic every month.
but when i sms @ Morning it apply charges @ 0.50 Rs.
then i call custumer care they said you are not in sms plan.so , it apply charges.
but i send 87 sms and charges apply for 32 or 33 sms. early i sms but it was as sms plan.

so, i want to know why its happen.
My Number. [protected] (Reliance CDMA Bihar)

Respected Sir,

I am the user Reliance GSM service of Rajasthan My number is [protected].
My sim is blocked/hang Down on 30th of December while I was communicating..
After that I Checked my cellphone(Dual band Compatible Cellphone as Described on Reliance Customer form Manufactured by NOKIA)
but there was no fault in that..
The fault was in the SIM When I contact the Reliance Distributor he asked me to pay
100/- Rs to get the new SIM with the same number..
Sir I want to make your attention that there is no Rule,Terms or Conditions on the Reliance Customer form to pay charges in the cases while the SIM is Blocked/Hangdown..There are charges for new SIM if the SIM is Stolen/Damaged/Misplaced..
So Please try to solve the problem & provide me the appropriate SIM..
If possible take proper action against such distributor.
Rest of the Information is as follows:
Date of Activation-20/10/2009
Number-[protected]
District-Hanumangarh
State-Rajasthan

Thanks & Regards
Manoj Kumar

sir i am from Ghutgoria Ps - Barjora, Dist-Bankura. I am using Smart connection from 2006 from few week ago i found that when i call smart customer care i heard a tone "this route is busy".when i able to connect for launching a problem about network they take my complain and tell me "your problem will be solved within 14 says" after that when i want to call again i cant connect the call till 31st dec 09 10.27 pm. after 11pm when i able to connect it no one answering my call it was just ringing and disconnect automatically
from Reliance Website i found the number of nodal officer in west bengal circle and try to call the number is ringing continuously no one receive the phone
i'm in big problem obout reliance network and poor customer care service
sir plz take step so that we can get a remedy as soon as possible

Hey Guys Can someone help !

I am having LG LXU 800 Reliance modem and m unable to connect it on Windows 7.....Each time get different errors of checking network settings.

Hi,

I am using reliance CDMA mobile services in Maharashtra region and my mobile number is # [protected] and account number is [protected].

I am not receiving hard copy of my bill from last two months at my residence address. I have already given complain to reliance customer care regarding the same, and after so many follow-ups still there is no action taken (Can be check for all complains and follow ups in the system).
From today evening (Dec 30, 09) out going services are blocked and customer care people are not able to activate outgoing services.

I am unable to pay the bill as I am not aware about the due dates and bill amount since I am not getting the bill copy since November.

Requesting your help in the issue.

Regards,

Rakesh Kumar
Pune
cont. info. +91 [protected]