[Resolved]  Reliance Broadband — internet not working

My Internet connection is not working since 4 months at a stretch.I have complaint about it with customer service for more than 100 times...every time I was told that there is some problem in my area and com of some fibre cutting this problem has occurred... iv been only given fake promises and complaint nos.every time I was told within next 24hrs. The service will resume but all in vain. Now after for months of not being provided with any kind of services iv been asked to pay the bills ... but my question is that why should I pay? I[censored] cant give me good services, leave good i[censored] totally are not giving me the basic Internet connection then why will I pay the bills when I haven't used it also... its high time now we customers take a legal action against the reliance co. And not the co. On the innocent customers.

BPL — MY NET SERVICE IS NOT PROPER WORKING & THERE HAVE SERVER PROBLEM

WHEN I AM OPEN MY NET THAT TIME MY MOBILE INFORM ME & SHOWING ME TO NOTICE WHICH IS YOU HAVE AUTORISED FIALD SO PLEASE SOLVE MY PROBLEM QUICKLY
THANKING YOU & OUR OBLIDGE

when i open the internate site message shown on the screen is as follwed-
1] reuest timeout while page opening & downloading
2] no response while page opening & downloading
3] unexpected failure while page opening & downloading
4] connecting fail contineously while downloadig.
please solve the internet problem earliest.

with regards'
s n ghadi

when i open the internate site message shown on the screen is as follwed-
1] reuest timeout while page opening & downloading
2] no response while page opening & downloading
3] unexpected failure while page opening & downloading
4] connecting fail contineously while downloadig.
please solve the internet problem earliest.

with regards'
s n ghadi

Internet Connection — Non Functioning of Internet Broad Band Connection

Respected Sir,

A news connection was booked on[protected] for Broad Band Connection, but despite making all efforts talking to different persons in this connection but the connection is still not functional. So, many official were contacted but they did not make any good sense in this regard even the Noda Officer Ruchi Phwa, was also contacted at the Phone No.[protected]. Buth this number was always found engaged.

Now I request either the money deposited by me is returned to me or the connection must be in functin immediately.

K.K. VERMA
[protected]

broadband 750+ — internet is not working from last 10 days

hi my internet is not working from last 10 days.i went to BSNL office like 10 times but nobody is responding there.sometimes the says we are very busy.but thats not the way to deal with costomer.acctully im from uk.and im in india from last couple of months i have lots of work related to internet the place where im living just now only the bsnl works there no other company have there lines on that area and thats the only reason im facing there .but i request u pls make my internet works as soon as they can.thanks

Reliance-broadband network — non functioning of internet connection

I have subscribed reliance internet connection vide user ID No.[protected]. This connection is not working since Feb.2010, several complaints have been made to the reliance customer care center as well as to the executives/engineers who visit to attend the complaint, however, no the problem is as it is. Despite making payment in advance for 3 months ( Jan. to March,2010 ) I am receiving telephone calls to pay for the month of March and April, 2010. It is also cleared that during the period Feb. to till date, internet connection remain out of order and payment were made in advance. Instead of correcting the mistake, reliance people are trying to make mockery of the company by asking for payment for the months of March and April, 2010 and that too for not using internet connection because of non function of the internet connection. Please help me in getting it repaired so that I can avail the internet facility.
DRS Thakur / [protected]

self user — net not working properly

concered officer mane kuch din pahle [13.05.2010] ko data card[mbrows] liya tha usme do mahine ka unlimited plan bhi liya prantu jab se data card liya hai tabhi se problem aa rahi hai complaint karne par bhi sunwai nahi hoti net do teen dino tak kam nahi karta hai abhi ye hall hai to aage kaya hoga? aap ke net connection ki vajah se mujhe bahut mansik pratadna pahunchi hai or net band rahne ke karan mere kam par asar pada hai is liye jo mansik pratadna aap ke karan mujhe uthani pari hai uske avaj mein mujhe ruppess 10,000/ harjane ke avaj dein or data card ke paise bhi one week mein dein anyatha mujhe consumer court ka sahara lena pare ga vinod kumar matta [protected]

Reliance Broadband — not resolving network problem

Since i m using broadband service from Reliance Communication from past forteen months, i m facing frequent problem of losing network. Most of the time it takes 2-3 days to recover. Recently, when my network connection has lost, it has took 11 to 12 days to solve this problem. Everytime of complaint they close the complaint without resolve the problem . Nobody contact to resolve the issue and each time R-Care said that they are forwarding my complaint to higher priority to their technical group. I m currently facing network problems .

Reliance Broadband+ — Internet not working properly

Dear Concern

Some day before I bay a Reliance Broadband+ connection but till date I didnt get the proper connection with the device.aleady I complane to reliance but they are not able to solve my problem. no of my data card is : [protected].

Thanking you
Ankit Sinha
[protected]

Reliance Broadband — network not getting connected

reliance broadband connect no. [protected] is not getting connected . i am not getting hard copy of bill nither received email regarding details of bill.

I fully agree. I am using reliance broadband connection and facing a lot of problems. Now I am asking them to disconnect my connection, but they are not acting on same. Friends, before taking reliance connection, please think at least ... unlimited times... i.e, pls. do not opt for reliance broadband connection.

BPL — There is no proper service

There is no proper contact details for BPL service centre moreover thay are not responding properly for the questions over mobile.

I have facing a lot of problem with reliance broadband from last 10 days my connection is automatically connecting and disconnecting after 2 -3 mint regularly .some time it remain connected for 1 to 2 hrs but after again problem starts . this problem is started 10 days before and yet not solve. i contact with coustomer care every day and there is same answers on every day which is SIR THERE IS NETWORK OUTAGE IN YOUR AREA OUR INGNR WORKING ON THAT AND IT WILL RESOLVE AFTER 7 OR 4 OR 10 PM. this same answer is given by the coustomer care every day when is call .i want to know what kind of network outage is that which took more than 10 days and what kind of ingnr are there which cannot resolve that problem. AND I ALSO WANT TO KNOW THAT WHY THE COUSTOMER CARE MAKE THE FOOL OF THERE CLIENT AND CANT REGISTERED MY COMPLAINT .I told them every day to registered my complaint but they not registered and give that foolish answers .THIS NETWORK PROBLEM IS THERE IN OUR WHOLE AREA AND MY NEIGHBOURS ALSO CONTACT WITH UR C.C. BUT THEY ALSO GET THE SAME ANSWERS. please resolve our problem with in 1 or 2 days or i have not another choice rather then to closed ur service permanent or to take the further step .because now we have not much patience to suffer with you faulty connection and poor services
MY RELIANCE USER ID IS [protected] and my contact no. is [protected]

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCom Care

now its over one month now my reliance broadband internet is not working properly.before the connecting problem was there and now the speed problem is come.the speed problem is there form last 15 days . i registerd the complaint many time but my problem is not resolve yet .no technical Er will come to visit in my area . i am very disappointed with your poor service .resolve my problem or disconnect my service . i pay the bill every month but it is waste of money that i pay for your poor connection and service .take any action with in 1 or 2 days or i will disconnect ur service permanently
my id[protected] contct.no [protected]

I am a student. I got this new reliance bb connection on 13 oct'12 of 999 12Mbps. For first few days speed was not good and was told it wil improve. I got good speeds of around 8 Mbps at times but frequent disconnections has been a problem. Now for last 3 days its not working for even a second. I called customer care so many time and the answer I get is it will work by evening today. I feel I should have gone with other reliable bb service provider then reliance. Please return my money so I can use it at right place.

ID[protected]

SANJAY MEHROTRA
I D NO[protected]
COMPLAIN NO[protected]
DATED-04/11/2012 AT 08:35PM

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

i have also used reliance broadband but i fade up from the service and network problem i discontinued and now using tikona wifi its very good