Reliance Communications Complaints & Reviews

Omg these reliance communication people just making me mad.
Once again in the morning of today I called in the reliance customer care to deactivate the service and refund my money. They deactivated the service and refund my money for which I get the msg.
But now they are wrong charging on my another no. From which I maded the complaint for [protected]. They wrongly deducted my rs 20 from [protected]saying you sub vas. After telling, I still have. They told ok. We will make complaint aginst this and you will get resolution in next 48hrs. I said ok.

But now in the MID-night of 6 dec 2012 they again charged rs.50 for this bull- service of their 'myth sms' which I deactivated from their customer care executive in the morning and get my money backed.

I don't understand what to do with these cheap and fraud company.
Why they don't understand please don't harass a customer to much.


B'coz these people of reliance company are just waste.....
regards,
vikas kumar

My Reliance GSM number is [protected] and i always use this number for 3G Internet use only, Reliance is continuously charging 1Rs/- per day from 27/11/2012 as following; "Amount Charged for VAS Evolve Subscription Rs:1.00" and before 27/11/2012 i had 11.12 Rs as balance and today on 6/12/2012 i have only 1.13 Rs as account balance.

I don't know how this service is activated automatically when i am 100% sure that i didn't activated this service but they are charging for this service.

I request you please help me to get my precious money back and take relevant action against them for cheating with me.

I'm looking forward to your valuable consideration and quick resolve of my problem.

Thanks and Regards
Jitendra Singh
M.N [protected]

Dear Sir,
I am facing a network related problem of Reliance in Muzaffarpur Bihar for a long time since 2-3 months.My Mobile No is [protected] .I have already complained against network related issue. But Reliance Customer Care always say that "YOUR COMPLAIN NUMBER IS UNDER PROCESS & YOUR COMPLAINED NUMBER HAVE ALREADY BEEN FORWARDED TO OUR TECHNICAL DEPARTMENT.
But to till date my problem is as still.
My complain number is[protected]. Kindly solve my problem.

Name: Amit Kumar
Muzaffarpur
Land Mark:-Near Ramdayalu Nagar Railways Station.
Mob no:-[protected]
Bihar-842001

i want to know all the details of incoming and outgoing as well as messaing details of reliance cdma of this no. [protected] pls send me the details of this no. On [protected]@gmail.com as soon as possible pls its very urgent sir pls

I am a Reliance user, Mob no.: [protected] . Rs.20/- has been deducted from above mob no. without my response. So you are asked to return this balance & deactivate unnecessary services.

Dear All,
I Tausif Malik customer/user of Reliace comunication's CDMA mobile..My number is [protected], last one months my number is blocked for the resion of Documents Resubmission.. 20 days ago i have submited my all documents, but till date my cell number is not active, service providers dn't get me any resion about this..

Dear Sir
This complain is in regard to Mobile Internet Plan of Reliance which was offered for 6 month on New Samsung Mobile's. I Purchased a Samsung mobile model no. GT S 5302 with Reliance offer 3G net 1GB data per month for 6 month Dtd 20.Oct.2012 (mob. no. [protected]), My net deactivated after one month. After all I book a complain customer care (complain no.[protected] Dtd 01.Dec.2012 ) he say your problem will be resolved in next 2 days. But after 2 days i get a message "your offer has been resolved benefit is posted into your account" but still i am not able to use these internet services.

Kindly resolve the issue as soon as possible otherwise i need to take some other action.

Thanks
Manoj Kashyap
[protected]

Fraud..with out information this company deducts and activates some Value added Services. If we ask them, They won't respond properly. Reliance will deduct some amount at midnight also. from the past 4 months i am suffering with the problem. I don't want to leave this issue here. Can anybody guide m how to compaint to TRAI about this. This is not a small issuei to leave.

I purchased the Samsung Glaxy y duo lite (S5302) handset. The scheme of Reliance Gsm of Internet in 2G circle unlimted & 3g circle 1GB data every month. So i take the reliance GSM Connection, my Mob n. is [protected]. i used one month internet but next month my rupees approx 80 rupees deduct from my account. i complaint in reliance world then i recd the complaint no.[protected]. four day already passed but my problem not solve by Reliance. so pls help me

Hi this is Vishal Bhardwaj and my reliance broadband is[protected]. This is to inform that reliance technical team are cheating me from past 1 month. On 6 November 2012, I changed my internet plan from WICMA99CB to Internet Plan Thunder 2 Mbps Quarterly which is unlimited. What they did is they converted my plan to thunder 2Mbps pan in documentation only and didn't changed in back-end service side. As my previous internet plan was WICMA99CB has a download speed of 1Mbps upto 1800MB thereafter 300kbps . I get to know when my internet data usage exceed 1800 MB and thereafter I am getting 300kbps. Also I got sms on the day from reliance when i exceeded data usage 1800 MB.
From the day of activation of Thunder plan 2 Mbps , I am facing problem of slow internet issue. I registered complain so many times but still they didn't able to solved it. I am not expectation from reliance technical team of such mistake which I caught when my internet data usage exceed 1800 MB. My registered complain are[protected] ,[protected] ,[protected] ,[protected] ,[protected] ,[protected] and[protected].
Request you to kindly help me.
Name : Vishal Bhardwaj
Phone : [protected]

Hello sir I am Amarpreet and i purchased a new prepaid reliance sim card from my nearest retailer (sunil telecom) on 21 oct. But I was shocked on 20th of november when my sim card registeration failed and the retailer said that it is due to reliance distributor (MR. RAHUL) who had not visited whole my area till last two months.
SIM NO. [protected]
Rsn [protected]
reply me at [protected]@gmail.com or [protected]
please solve it or I want my 200 rs. Back

Received phone call from reliance communication (Phone Number: +[protected] for the reliance insurance product!
As I was not interested and asked caller do not call further as I have registered for the DND.
Against this action the caller uses abusing language and calls for the 2nd time but have not disclosed the name who provide my mobile number to them !!

My Mobile: [protected]
Number from whom I received call: +[protected]

Looking forward to you for your kind guide line for the further action to take necessary action against the above caller.

Regards and Thank you

Sahin Ali
Jamshedpur, CH Area, XLRI campus
831001

I HAD DONE STV 597 OF 3G NET RECHARGE IN MY NUMBER [protected] ON 23/11/2012 12:37 PM FROM NEARER RELIANCE STORE (OPP. GATE NO.1, INDRAPURI,BHOPAL- 462021) AND ITS VALIDITY IS FOR 90 DAYS AS PER RELIANCE WEBSITE UNDER- http://www.rcom.co.in/Rcom/personal/3G/HTML/PrepaidDataPacksUSB.html
AND AT RELIANCE STORE SAME INFO PROVIDED ME....BUT AFTER RECHARGE I GOT VALIDITY ONLY 30 DAYS...MEANS TILL 23/12/2012 . . .ITS A FAKE RECHARGE . . ..SO PLEASE ITS MY HUMBLE REQUEST TO YOU RESOLVE MY COMPLAINT....AS SOON AS POSSIBLE....AND I WANT TO REFUND BACK AND RAISE COMPLAINT AGAINST RELIANCE COMM.
REMARK:-
**Circle Specific Recharge - 597 with 5 GB for 90 days applicable in Madhya Pradesh, Chattisgarh and Orissa. . .
REGARD'S
MAYANK NAMDEO
MO. NO.- [protected] (RELIANCE)
ALTERNATE MO. NO.-[protected]
CITY- BHOPAL
STATE- MADHYA PRADESH
COUNTRY- INDIA
PIN-462041

OUR NO [protected] PLS CALL LOG DO NOT DISTRUB IN MY MOBILE
AND CUSTMOR CARE CALL

Hi ,

I am Karthik Babu and been using the reliance postpaid mobile service[protected] for past 10 months without any issues.
I was really satisfied with the service provided till now,but i am being forced to rethink on my stand towards their service.

For the bill period[protected] to[protected], i have been charged Rs148 for the 111 sms sent.
I was surprised coz i haven't sent a single sms from the mobile infact for the whole of the reliance mobile uasge i havent used the sma service at all.

So i contacted the customer care and raised a complaint (complaint no :[protected] for which they have sent me the
call details request (cdr) copy to cross check whether the sms are sent by me.

To my shock all the SMS are seems to be sent from Coimbatore whereas i am based in Chennai and haven't gone out of the city for the whole
of my reliance mobile usage time frame.Then comes the big surprise of all as all the 3 sms is sent at the same time all from coimbatore to chennai/ahmedabad/bangalore.
All this 3 sms is sent at 7:06 am and 19:06 pm regularly for most of the days in that bill period.

Snippet of the sms details:
[protected] [protected] 10/21/2012 19:06 0 1.5 NLD COIMBATORE BANGALORE SMS
[protected] [protected] 10/21/2012 19:06 0 1.5 NLD COIMBATORE AHEMDABAD SMS
[protected] [protected] 10/21/2012 19:06 0 1 LOCAL COIMBATORE CHENNAI SMS
[protected] [protected] 10/21/2012 20:36 701 0 NLD CHENNAI BANGALORE Voice
[protected] [protected] 10/22/2012 7:06 0 1.5 NLD COIMBATORE BANGALORE SMS
[protected] [protected] 10/22/2012 7:06 0 1.5 NLD COIMBATORE AHEMDABAD SMS
[protected] [protected] 10/22/2012 7:06 0 1 LOCAL COIMBATORE CHENNAI SMS
[protected] [protected] 10/22/2012 19:06 0 1.5 NLD COIMBATORE BANGALORE SMS
[protected] [protected] 10/22/2012 19:07 0 1.5 NLD COIMBATORE AHEMDABAD SMS
[protected] [protected] 10/22/2012 19:07 0 1 LOCAL COIMBATORE CHENNAI SMS
[protected] [protected] 10/22/2012 19:35 951 0 NLD CHENNAI BANGALORE Voice
[protected] [protected] 10/23/2012 7:07 0 1.5 NLD COIMBATORE BANGALORE SMS
[protected] [protected] 10/23/2012 7:07 0 1.5 NLD COIMBATORE AHEMDABAD SMS
[protected] [protected] 10/23/2012 7:07 0 1 LOCAL COIMBATORE CHENNAI SMS

Here you can see the miscrepancies the voice call in between the SMS are made by me in chennai and the SMSes are sent from coimbatore.
They cant even answer this simple logic 19:07 i am sending an sms from coimbatore and 19:35 i am making a call from chennai and again next day morning exactly at 7:07 i am sending sms es from coimbatore.How come this be possible at the first place and also exactly every 12 hours an sms being sent to exact 3 numbers.This is highly ridiculous.

This is tricky cheating by reliance.

I went to local reliance shop in tambaram to clarify the issue but they were not helpful and i have been forced to call the reliance appellate authority call number but they were really worse than others and was put on hold for a hell a lot of time and still couldn't come up with an answer.
The reference number for that call is [protected].

Its been really a tiring experience in getting an honest reply/solution from any of the so called customer care.
With the last hope to get this issue resolved i am writing this mail.
Rs 150 extra is not a big deal here but how come they take us for granted and do this fraud and even though i found this they were not agreeing that they have made a mistake and pointing the fingers at me itself.

Please guide me in getting a proper response from them.

Karthik Babu

Hello,
My name is vadhir and i had activated the 'whatsapp' scheme (16 rs/month) in reliance a week ago. Despite all the correct settings, my money was being deducted and i called the reliance guys numerous times but to no avail. The money is still being deducted unnecessarily and last night an amount of 16 rs was deducted and when called and asked them they said no money has been deducted or they don't know how the money has been deducted. Please help me get refund of my balance and stop this unnecessary deduction of balance.

Thank you,
Vadhir Bhupathi
Phone no:- +91-[protected]

HI,
I purchased reliance netconnect from aundh shop of pune. i asked for prepaid internet net connection but he said there is no such thing in reliance. so he suggested for postpaid internet connection with 2 months free and took 2000 rs from me. he told me to submit the document and asked for lots o[censored]nnecessary things. i gave him my driving lic ,pan card, house rent, id card inspite of all these they aske for confirmation . and told me to get a HR letter from your office along wid photo that this.. after submitting the documents also he didnt activate my net connection. again i visited they said server is slow so come after 1 week .. then again i went they said no server is slow so we cant help.. already 15 days went after purchasing. then i asked for refund.. they said its not possible. they irritated me much that i had to lose my 2000rs and submitted the usb to them. i am really very upset by their behaviour and lost my 2000rs.
i discussed this matter wid one of my frn and she told y u had been to RELIANCE INTERNET CONNETION AUNDH SHOP PUNE. That is the worst shop with word service . even she had lost her money there. so if everybody is loosing their money in such shops then who is going to ask them about this. please do something to that shop.

Regards,
Elangee

i have been using the reliance prepaid number [protected] since Aug,2011.i have been submitted all my necessary document to reliance communication. but my all services was stopped on[protected] without pre - information.then i tried to call customer care by another number their response was rude and not co- oprative. they just give up the responsibility and try to misguide me.after one and half year later how can they my service even without informing me.due to this i am facing financial,mental harassment, and other type of problem.i am a centered govt. employee and 3000 k.m away to my hometown.how can it be possible for one to survive without cell phone connection now a days.

hi, i m Manish Kumar (+91-[protected]), on 30th Nov 2012, i got my mobile recharged through www.rechargeitnow.com for Rs.97/- (3G Mobile Internet Plan), and my balance was also deducted but i got two below mentioned sms:-

1. Recharge of R.97 successful. Enjoy 300MB 3G data valid for 30 days. Reliance.
2. Dear Customer, your request could not be processed. Please try again later. We regret the inconvenience. Reliance.

your all customer care executives were unable to understand the problem and they were just in hurry to disconnect the call.

kindly try to solve my problem and either refund my amount or recharge with 3G internet pack, as soon as possible.

thanks & regards
Manish Kumar
+91-[protected]

Dear Sir,
I am using reliance GSM prepaid number ([protected]) for past two years. I activated 1p sms pack for Rs 19 some time back and did the setting for automatically reactivation of pack after every 30 days. Currently I am in Kolkata and massage pack was working fine till yesterday when suddenly I was charged Rs 1.5 for each message in-spite of remaining validity of the message pack.
It is requested to kindly sort out this problem so that I can use 1p sms service again as soon as possible.