Reliance Communications Complaints & Reviews

Dear sir/Madam,

my mobile number is [protected](maharashtra, pune). I am fed up with the almost daily harrassment by reliance communication by deducting some amount for the value added services(vas) with automatic activation. They are just doing a kind of theft which leads to mental harrasment. On 27/11/2012 due to vas saregama rcom had deducted rs. 5.00. I talk to thier customer care(chargeble) for almost 15-20 minutes confirming that it is automatically activated. Then they lodge a complaint with service no:[protected]. That day mr. Rajesh vij, miss jagriti and thier senior executive mr. Rupesh had confirmed me that if that happened automatic then they will return those amount in 24 hours but they didn't even behaved well. I told them what about the balance that is executed during 10-15 minutes while talking to you which is a chargeble service. They told it will be returned too. After 1 day rs 5.00 returned but just after some time 0n same day at 6:12:06 pm they had again automatically activated another value added service called techzone gsm for rs 7.00. Then after 5 minutes they had activated fun services for 7 days. They had deducted almost rs. 40 total with the vas+ customer care charge for the help.

Please return my money from rcom. They had mentally harassed me with thier 3 customer care executives with thier behaviours and they had not taken the appropiate action, for that please take an action. This is not the first time it is happening but every time. It is not happening with me only if you see the grahak seva portal number of cases are register for this cause. In the absence of an appropiate action, they are doing it again and again. After all those things they are asking for a good feedback. Kindly do the solution because number of indians are suffering from rcom's behaviour. This kind of incidents can not be any kind of business, it is a theft and they should be punished for this offence

Regards,
Sumit Kumar

Reliance Netconnect plus no: [protected]

With reference to above number, I had called on 9th July 2012 for closure of the service which was my last day of billing cycle. I called on [protected]. Mr Juved from Reliance informed that their system is down & he will call me back(this appears in their log also). He confirms that he called me afterwards but may be I was busy in some other work so could not answer his call. On 29th July when I got new bill with rental I was shocked. When I called again on 29th July, my connection was still working of which I was not aware. Now unnecessary rental of that month was charged to me which I am not ready to pay at all. However again & again they are calling me for the payment.

Still politely I told them that I am ready to pay anything if I used it from 9th July to 29th July.

Today I received call from [protected] for payment of Rs. 1000/- against usage. When I asked them that if i had stopped using net connect from 9th itself how come this usage are there. Reply was shocking in hindi" Do kaudi ki aukat nahi tumhari pahale bill bharo".

When I called back not to use such language again same feedback & abusive language from a girl specially. No one can expect such communication anywhere.

How any consumer oriented firm can use such abusive language????
Today also I am ready to pay used amount but such language is not all all acceptable. I want to lodge official complaint against that Girl/Reliance using no[protected].

I was official apology letter from Reliance Higher authority by today evening or I will go to Police Station to lodge complains against total Reliance Pune office.

Please help me in fighting such firms which know to suck blood of their valued customer.

Thanks,

Anup Waghmare

Cell No: [protected]

Dear Sir,

My DND serveice activate. last 2 yrs i reliance GSM Sim (+91 [protected]) used in Roaming. i am not receive any call in roaming network but reliance deduct my balance every day Rs. 1 automatically.
Like example From RM-Reliance for VAS (IndiatimesVPak Rs. 1.00)

Reliance is fraud mobile network provider
so needful help

Regards,
Gopil Gawande

i bought a new reliance cdma Sim card [protected] on 22nd Nov 2012. the outlet in charge asked me to get it verified by calling reliance Sim verification helpline [protected]. i called them up and got my details verified on 24th. they told me that the Sim will get activated with 24 hours maximum. since then, i have called them up numerous times a day but every time they are giving me the lame excuses that it will get activated with 2 hrs and blah blah blah... it been 5 days now and i am feeling helpless.
its my very first and worst ever experience with reliance.


kindly help.

Reliance NetConnect+ unlike name is a very Un-Reliable service, be it network connectivity or even disconnection of connection. I had a Netconnect+ postpaid connection which i wanted to disconnect due to the problem of Not Working Properly For more than 10 Days. After raising it with the customer care for 3 times, for which there was no response, i had to ask for disconnection. Since it was postpaid it was billed even though i did not get...

Reliance gsm is very bad company . In Tuesday a stock new service is auto activate and they deduct 3 Rs charge in my balance account. now i call customer care three days they all times say system is busy . they only have one answer system is busy we cant help this time . i can call for three days but they give no response .

Sir, I over all check my PC & modem & verified it by a PC mechanic. he report me that no problem in my PC. But Reliance Netconnect Service is very bad for a long time.1. Network Weak & Updown Alltime (3- 4 bars) 2. Very Slow ( Serving & Downloading) & Before I inform You for this various trouble shutting Activity For Downloading & Serving process, But Running 2 days I faced a new problem, which is Link Out continuously & Auto Disconnecting problem. When I connect the internet and after few minute later I saw this modem automatically stop his working by Auto Disconnecting activity. Sir please help me for this long time problem & take a necessary action against this bad net connect service of RELIANCE. Thanks. My Modem Number-[protected].

I am Amit Kumar Panja. My Number- [protected]. My customer care is block also. open this immediate. This is urgent.

I am a regular user of Reliance GSM service using from last 3 years in Kolkata. On 28th November 2012, from my no [protected], Rs. 20 approx was deducted without any reason and automatically Reliance has activated some services on my number for which I didn't request.For filling complain I called 3 times to the customer care representative, but all the time they gave me only response that their computer system was not working so they are unable to take the complain or access any information and told me to call after 2 hours. Out of which 2 times they transferred my call to their senior executive but after waiting on call about 10 minutes the call was disconnected. Please forward my complain to the concerned authority to take serious action to avoid such miss-management and unnecessary deduction of account balances.
Vineet Kumar
[protected]
Kolkata (WB)

Respected Sir
I am a reliance broadband customer user id[protected] name Kanchana i took Thunder 549 plan and I paid quarterly rental 1379 with installation charges which came around 1700 which is for 3 month starting from October 2012 and now the connection is terminated because they want me to pay additional 420 they say it is some kind of tax.and I did not receive any bill.They also say that yesterday a bill was generated and today is the last day I don't know what kind of practice they are doing.This is the bad experience I ever had.

If your company is going to charge extra after 1 month then why do you claim as your product is cheaper.Now I want to quit this connection

I disconnected my broadband connection with all dues paid on 26 Jul 2011. I informed relaince broadband service via phone and also email customer care and manager stating that I paid all dues via cheque number so and so and will not be responsible for any further charges.

Still I am receiving invoices from them. today 28 Nov 12 they informed that my connection was still active. Hence charges generated. I had already terminated my connection in Jul 2011. As per relaince I have to pay 3800 rupess.

Please advice.

Chintan Naik
[protected]
[protected]@yahoo.com

I am using Reliance Gsm Postpaid Connection. Every month i get the Bill is more then i expect. I have complained many times but they always say that our server is down or call us after some time. I am having a big trouble cause of this. Should i complaint lawsuit against Reliance? Help Me.

Sir
I want to go for portability to other company but when i send SMS , reply is we are unable to process your request. visited web store, there my mobile CAF address is showing wrong. . As per the WEB store my mobile number is shown in both prepaid and post paid, almost 10 days passed still no reply from the companycomplaint


HL KANTHA RAO
MOBILE NO:[protected]

I am a regular Reliance GSM user since 2009. On 28th November my 20 Rs. Approx from main balance was been deducted without activating any service. However Reliance automatically activated some of their services to my number which I actually do requested any time.
Further on contacting 2 times to customer care representative, they were unable to take my complain due to their own system/technical problem. I request to take speedy action to avoid such deductions of amount.

Hi Team,

1.) [protected]

I am Esakki Selvam owning reliance GSM Prepaid number as above, as per the screen shot, my number [protected] is active, and via reliance portal

i made a recharge for 60 Rs on[protected], since my connection details shows that [protected] is active & customer name is Esakki Selvam.

Here with i have attached the screen shot as well as the attachment as proof i got for 60/- recharge and that too say customer name is Esakki Selvam.

on[protected], i went to Reliance Web world to cross verify why my recharge is not successful, then i came to know - my number [protected] is shared

with some other customer in Maharashtra circle without my notice - activated on Jul 2012 with dob of customer is[protected],

Since my number [protected] is shared to some other customer, the recharge was not successful because i made the recharge for my number [protected] as the

records shown in myservices.relianceada.com portal. i have shared the receipt which shows costumer name is Esakki Selvam.

Since myservices.relianceada.com portal. showed my number [protected] active &customer name is Esakki Selvam

for that reason only i recharged for 60Rs otherwise there is no need to recharge for some other customer, this issue is

due to the Reliance and myservices.relianceada.com portal only, so please refund the 60Rs/- back to my bank account

without fail to avoid legal steps via the disciplinary action against Reliance and myservices.relianceada.com portal.

Receipt No : AMPR28274244
Customer Name : ESAKKI SELVAM
Relationship Number :[protected]
Subscriber Number : [protected]
Transaction Reference Number : 28174457
Payment Date and Time : 20/11/2012 16:46:25
Payment amounts (Rs.) : 60.00
Payment Mode : NetBanking - ICICI Bank
Authorization Code : MICI[protected]
Email Id of Payee : [protected]@gmail.com


My contact Number is +91 [protected]

Thanks and Regards

Esakki selvam

Sir,
I have taken a Reliance postpaid connection sim from kottayam,kerala , 6 months back.
There were 2 sims [protected]& [protected] . I cancelled 2 sims last month , october 2012 ., but again got the bill for november 2012 . My termination bill number is 544838 & 544839 , paid on 22 nd october 2012 at the thiruvalla reliance office . So please take necessary steps to stop it .
thanking you ,
reny jacob george , ovumannil house , kottayam ,kerala.- 689589
ph :[protected]

I have lost number of my reliance netconnect broadband+
details of my reliance netconnect broadband+:
Model:AC2736
FCC ID:Q78-AC2736
RSN:RZTCDC[protected]
MEID:A000001F720452
PID:C/V3-A
ZTE CORPORATION
E-MAIL ON MY E-MAIL [protected]@gmail.com

I have activated Whataspp & Facebook plan of Rs.16 on 27-Nov by dialing *777*16#.
I received confirmation message stating

"Recharge of Auto renewal pack of Rs16 successful Enjoy free surfing of Whataspp and Facebook.
Renewal after 30days. Reliance"

and my balance got deducted too.

Why i m still charged for using Whatsapp even after my pack is being activated.

I have activated your pack after referring the details on your website: http://www.rcom.co.in/Rcom/personal/prepaid/PlansandPacks.html

My Reliance phone number is [protected].

Either give me my balance back or dont charge me for using the service when i have already paid for it.

i had recharges my reliance gsm connection [protected] on 26 nov 2012 with amount 110 from my hdfc net banking with refrence id [protected] as the amount was debited from my account but recharge not received when i called customer care the call was disconnected after waiting for 20 minutes and when i mailed [protected]@relianceada.com they are replying me with send ur details as i have already send them details more than 3-4 times they are replying the same im also attaching screen shot of my transaction

I am a Reliance Broadband Internet customer, I had been using this service for the past 3 years, and the service in the past one year has been very worse. I had placed a complaint that my phone line is not working and it is dead and the internet service is also getting interrupted very often, the reply I got from them is that "they don't have a new telephone instrument to replace the old one." I have already placed the same complaint more than 6 times in the last one year and I am getting the same reply till date and they close my complaint every time without resolving.