Reliance Communications Complaints & Reviews

Hello,
Mr.Sudhir Bhaduri, Ms.Preeti Chhabria

To Whomsoever it may concern,

I am using the Reliance NET Connect Broadband Services since February 2010. I am regularly facing some or the other issues with the service provided by Reliance.

I had bought the Device from Baroda, Gujarat. Device Number is [protected]. Its a postpaid connection that can be used free of cost in roaming. I had relocated to Pune for my job related to prospect. So I use majority of the time from Pune. Last Friday till evening my service was running preety OK. At 8:15 When I tried to connect using the device, it started giving me some kind of errors and it was not able to connect. So I preferred to give a call to Customer Care on[protected]. First call was answered by a guy called Prashant and he told me that your services are suspended but no reason is mentioned by Back Office. Payment was not an issue as it was a regular payment that is what he claimed. He promised me that he has raised the complaint and will get resumed in next 3 hours at max. So i waited for that response till 11:00PM. But i haven't heard back from your side. So I had again given a call and this time it was Swati. She mentioned the same stuff but i had forced her to tell me the reason behind this crazy step. So she said that we don't know any thing so contact the reliance webworld, Asking me to roam around in pune to find the webworld. As i am new to this city (Pune) I don't know much about after struggling a lot i was able to find out one. So my first issue is whats the fun in keeping Customer care if they don't have all the information with them?? Saturday morning before doing any of my work I visited Reliance Web World on MG road in front of Arora Towers. There that guy tried to again reach call center to find out the exact issue and what he told me was that there was a negative document verification. I said what?? He said that is what they are claiming right now and due to that they had stopped the service. I had requested him let me know which documents you want and I am ready to submit it right away in original as well as copy. You know what was the funny reply this is from him, Connection is from Gujarat Circle so there is no meaning in submitting here so kindly go to Gujarat for submitting docs and than only service will be resumed. Is this the way your system functions? On one side you are saying its total India Coverage and for service again go back to the place from where it is activated. I called again customer care and this time it was Neha who answered my call. She said me that its fine if you submit the docs in pune and i had asked her to talk directly with the webworld guy and both have conflicts in there opinion. At the end nothing came up. Bloody hell was the situation. I asked him to lodge a complaint against the company and he told we don't have such facility. So Again i contacted a customer care and after explaining the same thing I was able to lodge a complaint.

My main complaint is that after providing me the service for 5 months and taking the payment now you are asking me that there is a problem in claiming your identity.
It means you are not able to verify me than give my payment back. I don't mind using others services as Reliance is not the only option for me. When it comes to take the money you guys takes the money from any unknown person and when it comes to providing the services than you take step back. Is this comes as a part of agreement with customer? Crazy hats.

There was not a single intimation call from your side mentioning that still there is some problem with docs so submit another set of documents and you guys had blindly took the decision of stopping the service. You should have given me a couple of days before taking this step. If i had failed to do so than you guys would have been doing some right. But no no no, NO one had took the burden to intimate the customer. As this is what you give to your customer at the end of the day.

If you guys don't have any answer for my things than lets have it with Consumer Court.

This is to bring to your notice that no pending payments will be done from my side until I don't get a proper service. Last week also there was problems with connections and this is the complaint number regarding that[protected]. This issue was regarding the network jammed that is what claimed from your side. So in total since last 7-8 days i am not enjoying your service and I am not going to pay for that many days,

I havent heard back any thing for this and now what I had learned is that those bull people has totally stopped the services.

Kinjal Patel
[protected].

Dear Sir/Ma'am,

Actually 3 days before i checked my balance and come to know that you have deducted twice the charges for my sms pack. when i called up your call center someone told me there are two pack activated on this so i asked them to fire complaint to deactivate one pack.They all gave single excuse we are under tech. up-gradation all the time even day or night.Even now they have blocked my calling facility to call center.:)
Please let me know by making call can you do something for me otherwise i have to change operator because i can not pay for 2 SMS pack every month while i am using one. i will wait for your call.

i have recharge my no with 100 rupees on 23-07-10 and after 20 mins i lost 51 rupees due to internet service activation bt service is not started yet and after that i lost my remaining balance without any subscription . and i tried almost more than 50 time to ur no *333 bt no response from there plzzzz give me response and tell me wer u deduct my balance immediately.

Dear Sir/Madam,
I bought Reliance GSM number one month back earlier I was using your Reliance CDMA postpaid number but after knowing this that Reliance has launched free calling service in GSM as well I purchased this number.

But sorry to say I am not satisfied with Reliance GSM services, from day one I am facing network related issues also I have a concern for call conference facility on my number.

I had requested many times to Reliance customer care as well as visited to their Daryaganj web world to activate call conference on my number but it is not activated so far.

Many times I had send the mails to their grievance cell but there is no positive response/solution received so far.

These are the Service Request IDs[protected] and[protected] for network and call conference related issues provided by Reliance.

Following are the reference numbers against my mails which has been send to Reliance of following E-Mail addresses.

[protected]@relianceada.com

Rcomappellateauthority.[protected]@relianceada.com

[protected]@relianceada.com

“'ADAG=[protected]'Reference” reference number against mail

“ADAG=[protected]'Reference” reference number against mail

Kindly let me know what to do now, shall I discontinue this number and switch to other Services provider who can provide me the services better than Reliance or else I have to wait for the solution of my queries.

If they are taking the money from customers than why cannot they provide the good services?

"We believe in taking care of our customer needs first." This is the slogan from received in each mail from Reliance but according to your slogan in mail these are only words for them in writing and not in real they believe in services.

I would request you to kindly take necessary action against Reliance and give them direction to provide the good services to their customers.

Would request you to kindly do the needful.

Thanks & Regards,

A Ali
[protected]

My cell No.[protected] displays "INACTIVE SIM' or INVALID SIM. If I remove and reinsert that, it will work for some time after that same old story. I have tried several handsets but the story is the same. I contacted customer care but they could not resolve my problem and refused to connect any senior officer and provide phone no. thereof. The customer care gal who introduced herself as SASHMITA then disconnected the line abruptly. I fail to understand their attitude towards the customer who is having thsi number since 2002.

Dear Sir/madam
Greetings ! This is in regards to deficiency of services being exercised by Reliance Communications Limited while redressing grievances related to migration of POST PAID TO PREPAID services for my DATA CARD #[protected].I had approached Reliance World office at kondapur But Nothing has been done so far & on email I have approcahed almost everybody 7 Now there is no response from their side since last more than 15 days or so.

PLEASE REFER THE EMAIL Which has been exchanged with Reliance Netconnect Broadband services team & Also with Appellate Authority Mumbai & Hyderabad, Nodal Officer , Service Assurance cell as well But Nothing to avail untill date.

Please do the needfull

Ashish
Emailid: [protected]@gmail.com
________________________________________________________________________________...⇄
Forwarded conversation
Subject: RE:'ADAG=[protected]' Reference your Service Request ID:[protected].
[protected]----

From: Netconnect.[protected]@relianceada.com <Netconnect.[protected]@relianceada.com>
Date: Thu, Jul 1, 2010 at 2:01 PM
To: "[protected]@gmail.com" <[protected]@gmail.com>

Dear Customer,

This is with reference to your E-mail regarding Postpaid to Prepaid Migration and Reliance Outlet Staff related Issue towards your Netconnect Broadband+ number [protected]. We understand your concern, kindly note that we have taken up your issue with Respective Department for further review and appropriate action to be taken. Your issue will be resolved shortly.

Your co-operation in this regard will be highly appreciated.

Regards,

Rajendra Kumawat
Netconnect Broadband+
Reliance Communications

For further details, you can visit our website http://www.rcom.co.in or write to us at netconnect.[protected]@relianceada.com.

You can also call Reliance Customer Care at *355, 30335555 &[protected].

You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services. Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com.

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: Ashish (India) Shukla Kumar ([protected]@gmail.com)
Date: Wednesday, June 30, 2010 01:26 PM
To: Netconnect.[protected]@relianceada.com (Netconnect.[protected]@relianceada.com); [protected]@relianceada.com ([protected]@relianceada.com); rcomappellateauthority.[protected]@relianceada.com (rcomappellateauthority.[protected]@relianceada.com); Rcomnodalofficer.[protected]@relianceada.com (Rcomnodalofficer.[protected]@relianceada.com); RCOMAP.[protected]@relianceada.com (RCOMAP.[protected]@relianceada.com)
Subject: Re: Reference your Service Request ID:[protected].

Dear To All

Kindly see attached DATA Usage sheet Which i have downloaded just now from your website & this shows that I have stopped using your BroadBand services & I have lodged this request since 23 June onwards but to no avail Even though I had surplus Credit into my account of DATA card.

Kindly see this matter seriously & at earliest So that I must not be billed any more.

Regards

Ashish Kumar Shukla

India
On Wed, Jun 30, 2010 at 1:10 PM, Shukla Kumar, Ashish (India) <[protected]@gmail.com> wrote:
Dear Mr.Pawan Bhatt

Kindly see the attachments & As per my assesment of due bills & Payments made already through ONLINE while utilizing serivces at MyServices.relianceada.com ....Today onwards I do not owe any dues to your Company against my DATA CARD Numebr : [protected].

Kindly look into the matter with all at earliest possibilities & change POSTPAID plan for my DATA CARD to PREPAID facility with immediate effect.Your services are totally failure & mostly based on concept of "deficiency of services & keep neglecting the due concerns of most valued customer so far.

All related attachment has been downloaded through your secured website only.

And also now kindly do not make any further excuses on part of Internet Computer technology.

Best regards & thanks

Ashish Kumar Shukla

M:[protected]
On Wed, Jun 23, 2010 at 6:47 PM, Netconnect.[protected]@relianceada.com <Netconnect.[protected]@relianceada.com> wrote:
Dear Customer,

This is with reference to your e-mail received at Netconnect Broadband+ regarding Postpaid to Prepaid Migration for your Netconnect Broadband+ number [protected].

Kindly note that you need to clear your total outstanding against your account in order to migrate the services into prepaid account.

The total exposure in your account as on 23/06/2010 is Rs.897.16/-. We request you to visit your nearest Reliance Mobile Store and make payment to clear the outstanding.

Once your outstanding is clear, we request you to write us back in this regard.

List of Reliance Mobile Stores is attached herewith for your reference.

Further, we would like to inform you that we tried contacting on your number [protected] but there was no any response from your end.

We regret the inconvenience caused to you while using our services and are deeply concerned by the feedback received from you.

Regards,

Pawan Bhatt
Netconnect Broadband+
Reliance Communications

For further details, you can visit our website http://www.rcom.co.in or write to us at netconnect.[protected]@relianceada.com.

You can also call Reliance Customer Care at *355, 30335555 &[protected].

You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services. Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com.

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above.. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: Ashish (India) Shukla Kumar ([protected]@gmail.com)
Date: Monday, June 21, 2010 04:06 PM
To: Netconnect.[protected]@relianceada.com (Netconnect.[protected]@relianceada.com); rcomappellateauthority.[protected]@relianceada.com (rcomappellateauthority.[protected]@relianceada.com)
Cc: Rcomnodalofficer.[protected]@relianceada.com (Rcomnodalofficer.[protected]@relianceada.com); [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Re: Reference your Service Request ID:[protected].

Dear

Manjunath Sulakhe
Netconnect Broadband+
Reliance Communications

Seasons' Greetings !

Now this has been quite a painful experience while trying to enjoy your so called esteemed services as far as DATA card Broadband High speed upto 3.1 MBPS is concerned on my subscribed DATA CARD Number: [protected].

While taking a serious note on complete deficiency of services on part of Relaince Communications Limited & same way undue care to the maximum possible extent is being observed by the dedicated team of Reliance Broadband services to get me unsatisfied during the whole day & night & My hard earned money is being spent towards the level of services being enjoyed by myself.

So I have decided to switch over to other possible & feasible network & This is my humble request to your team to kindly get my POSTPAID PLAN to be converted into PREPAID plan with immediate effect.

In order to get converted my present POSTPAID plan into PREPAID plan though I had approached Your Relaince Web World outlet located at Kondapur Locality of Hyderabad district of Andhra Pradesh.

In order to attempt to harras me further An Lady Executive on duty on the day of 17 / 18 Th of this June month at this Web World Outlet has taken my request for converting my POST PAID Plan into PREPAID Plan But did not agree to give me Service request Number so far & She had promised that Same will be done within 3 working days.

Just now i have called upon to Your Customer care on * 355 & have learned that None of such request has been either updated into your system or have been initiated otherwise.

This is the history of Your Executives just sitting in AirCondition environment but not interested to look after the Customer's need.

Now this is upto Your team to get resolved my problem as soon as possible & if I do not get my request fulfilled by this weekend THEn definitely I am going to approach "Consumer Court" without any delay further.

If Your team is not able to solve this problem either then Pls let me know If I need to explore my own channels.


Best regards & thanks

Ashish Kumar Shukla

M:[protected]

India
On Thu, Jun 17, 2010 at 9:50 PM, Netconnect.[protected]@relianceada.com <Netconnect.[protected]@relianceada.com> wrote:
Dear Customer,

This is with reference to your Service Request ID[protected] regarding connection error for your Netconnect Broadband+ number [protected].

As per conformation received from our Network Department, we would like to inform you that your problem has been solved.

Regards,

Manjunath Sulakhe
Netconnect Broadband+
Reliance Communications

For further details, you can visit our website http://www.rcom.co.in or write to us at netconnect.[protected]@relianceada.com.

You can also call Reliance Customer Care at *355, 30335555 &[protected].

You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services.. Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com.

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above.. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.




--


Success is not final, failure is not fatal: its the courage to continue that counts.

Ashish Shukla K

India



--


Success is not final, failure is not fatal: its the courage to continue that counts.

Ashish Shukla K

India



--


Success is not final, failure is not fatal: its the courage to continue that counts.

Ashish Shukla K

India

<<[protected]_1.xls>>

[protected]
From: Shukla Kumar, Ashish (India) <[protected]@gmail.com>
Date: Wed, Jul 7, 2010 at 10:34 AM
To: "Netconnect.[protected]@relianceada.com" <Netconnect.[protected]@relianceada.com>

Dear Sir / Madam

Pls see re-attached here all payment receipts against the ONLINE payment made in favour of my DATA Card # [protected] against the outstanding Bill payments. And due online payment errors I have made extra payments more than the outstanding Billed amount for my DATA card.
I have not received any acknowledgement from your side if my ongoing request for migration from PostPaid to Prepaid has been executed with immediate effect or not.

I am an under impression that nothing has been done at your end so far to sort out my grievances untill date.

Pls do the needful & let me know If this is not feasible at your So that I must explore other available alternatives to get my grievances addressed in due time.

Best regards & thanks

Shukla Ak

India

[protected]
From: Shukla Kumar, Ashish (India) <[protected]@gmail.com>
Date: Wed, Jul 14, 2010 at 5:55 AM
To: "Netconnect.[protected]@relianceada.com" <Netconnect.[protected]@relianceada.com>, [protected]@relianceada.com, rcomappellateauthority.[protected]@relianceada.com, Rcomnodalofficer.[protected]@relianceada.com, RCOMAP.[protected]@relianceada.com, rcomnodalofficer.[protected]@relianceada.com, rcomappellateauthority.[protected]@relianceada.com

Dear To All

Greetings !

To Everyone

This is to inform with all due inconveneince being caused by whole Relaince Communications team in India & Specially in AP that Nothing has been done so far at the end of you guys & Perhaps You all are very casual in redressing complaints of customers alike me.
Since last one month or so I have been requesting to you all to get my connections to be Migrated to PREPAID Mode But No one has taken any steps so far As Email Monthly statement bill sent by Broadband Services Team shows that Whole Reliance Team is busy in generating bill anyway & Not interested to address the grievances of customer.

Once again I request you all that Take all valuable & feasible steps to address my grievances at earliest & stop generating POSTPAID BILLS against my DATA CARD [protected] As I have already stopped to use it any more Very very bad services & all Advertisements / Promotions by Whole Reliance team on its DATA USage Speed upto 3.1 MBPS is based on false misrepresentation & Luring cusotmers to fill the pocket of Relaince Communications.I really feel pitty on your honourable Chairman of Whole Reliance ADA group Mr. Anil Ambani that How his Whole team is Enjoying in their AC's cabin by just making big promises based on nothing.

If you guys keep this attitude going like way then Definitely I will make sure that Whenever I happen to raise my grievances through Consumer Court then I will make sure that You all guys are made to mend your ways on redressing the grievances of customer expeditiously nowonwards.

Pls be sure that I am not going to pay any more bills generated by You all.We will see in court each other Whenever we could make this to happen.

All the best.

Best regards & thanks
Shukla AK
India




--


Success is not final, failure is not fatal: its the courage to continue that counts.

Ashish Shukla K

India

Hi,
I was applied reliance wired broadband connection last year jun 2009 but till date neither getting connection not getting refund of deposit amount. I was call so many times reliance broadband customer care and also send mail but till date I don’t have any replay from reliance care.
I also plan to going to legal action against company management.
Is this way suitable for me ?

Thanks,
Himanshu

To.
Managing Director, Reliance Communication,
Kolkata, West Bengal
Sir,

I have Reliance SIM with Number [protected].This is kolkata number. When I am going out of kolkata, there is no network in SIM and shows me Emergency only. I tried with manual selection of network but still it shows me the same (Emergency only) with no network coverage. I tried this SIM with other Mobile also but I am getting same result.

I am harassed for this kind of service provided by Reliance Communication

I called up several times to customer care desk(*333) to get the solution from them but all the time, call has disconnected. I was also registered a complain for this problem but till now I did not get any response. So irresponsible people at Customer care desk.

Please activate my roaming facility otherwise I will disconnect connection. And also I will tell all my friends and family members not to take Reliance connection. It is trustable.

Thanks,

Yours valuable Customer

Dear Sir,
I am Mr. Anil Sahu customer of Reliance Smart GSM. My Mobile number is[protected].I have Rechaged for internet setup in my mobile.Regarding this matter i have talked with reliance customer care no.[protected] for the 5 times. Each time i give them my imei no.Inspite of this comunication,netconnection has not been installed yet.With Disappointment i have been forced to complain against customer care smart.kindly received my complain and seriously take step to install internet setup in my mobile.

Thanks & Regards
Anil Kumar
[protected]

Availed the facility of International Roaming for my mobile no. [protected] while going to USA on 25th May 2010 and after return from USA discontinued the facility through Relaince Web World , Pitampura , New Delhi .
1. The company is not discontinuing the International Roaming and continues charging International Roaming Charges .
2. Security Deposit of Rs 4,000/- is not being adjusted towards my outstanding bill and the company is threatening disconnection
3. I have already sent more than ten reminders to Customer Service Cell

My Reliance Broadband+ data card number is [protected].

While buying the datacard, Reliance claimed to provide service with Maximum speed upto 3.1 Mbps, whereas the Maximum speed varies from 50 Kbps to 120 Kbps in reality.

I complained about this to reliance call center twice and the complaint numbers are

1. Complaint number:[protected]
2. Complaint number:[protected]

Whenever a complaint is lodged, a person will call from Mumbai technical team and will close the complaint ticket without fixing it.

Monthly i am paying[protected] rupees for this poor service.

I fail to understand how Reliance claim to provide service with speed upto 3.1 Mbps!! Is this the way Reliance is making money by cheating consumers?

Mr. Anil Ambani listening?

I lost all the hopes and disappointed with Reliance.

Dear Sir/Madam,


I have been requesting since November for a physical copy of Bills of my reliance broadnet connection (user ID[protected] since Nov when I moved abroad, this request has ceaselessly fallen on deaf ears, please refer all my previous requests to customer care.

I am now not REPEAT NOT going to make the payments for the last bill generated and all hence forth.

I now ask you to physically remove the connection devices and cables by SATURDAY 24th July 2010 5:00 PM.
This is the SLA that I give you.
I do not have any alternate contact number other than the one registered with you. (if it is not reachable or busy you can try again till answered as this is what we consumers do when registering our complaints)

The above mentioned requests have been lodged in complaint #[protected] on 21st July 2010 at 1349 hrs.

We have sold our flat where the broadnet account in concern is established and would be moving out on Sunday (25th Jult 2010) and nothing can be done after that.

I am also publishing this mail to http://www.consumercomplaints.in

Thanks

My mobile number is [protected]. I am highly dissatisfied with Reliance customer care. Firstly I am not receiving any bill from them. I have requested several times that i need a paper bill but it has been told to me that they cannot provide paper statement. I am neither recieving online bill. Now when I am in roaming I recieve a message that I have exceeded my credit limit and if i do not make payment the outgoing will be barred.
I just called on number 30333333 and on stating the same i am being told that their system is down and cannot help for now. I have just made an online payment for 1000Rs. and they are unable to make a note of the same.
This is the most pathetic customer service and I would soon discontinue my relationship with reliance mobile if I do not receive assistance on the same.

Subject: give me reply for refund urgent

my name is paras gosar.i buy reliance
datacard on 7/7/08 no is [protected].on that time i give
rs.1500 for deposit.but when i close my account on
11/2/2009.i request for refund my deposit .but till today
i cant get that amount.i also complaint for that and complaint no is[protected] on 28/1/2010 @2.10 p.m.so please give me satisfied reply as early as possible.my contact no is [protected] or my mail id [protected]@yahoo.com

Sir,

my number is [protected], color tune is set i dont know how without my permission. pls take necessary action.

Full View
problem in signal of GSM in punjab
...
From:
sandeep deol <[protected]@yahoo.com>
...
Add to Contacts
To: [protected]@relianceada.com
Dear Sir/Madam

I'm a user of Reliance GSM number [protected] & [protected] in Punjab ( jalandhar city ) My 1st number is used at Rama Mandi and 2nd one at Vill. Alipur, P.O. Mithapur, Jalandhar.
Since from last few weeks i'm facing a lot of problem in signal. when i use my phone inside my home i got no signal from your network. every time i've to go at roof of my house to make a call..at roof i got just 1 or 2 signal bar. May be your nearest tower is not working. but i'm really surprised even i've make so many calls to customer care regarding this. they are continuously replying me the same wording from last 2 weeks, that there is technical up gradation is happening. in your area. I want to know that how long it will take to work in order.I'm really fed up by your BAD services.
In fact there was a network issue in your service since from i got your SIM that it takes long time to make my call connected bcoz everytime i got this message from your network whenever i tried to make any STD call. the message is " All routes are busy, Please try after some time"
i Never experienced this kind of problem in anyother network like VODAFONE, AIRTEL, DOCOMO Etc.
I request you last time to make your network in order and rectify my issue at Vill. Alipur regarding signal bar.

One thing more i wanna suggest you, I'm using Rs. 77 pack on my delhi number [protected]. previously it was totally free to call 20 paisa to any reliance network after recharging Rs. 77. now i got charged 50 paisa call rate for 1st reliance call.. but is hard to remember that i had made any 1st call yet or not..i mostly daily my home numbers of punjab and it take long time conversation. i request you to change this plan according to previous one.

Waiting for reply..

With regards
Sandeep Deol
[protected]

Dear Sir,

Please tell me the reasons of the following:

1) What is the reason for charging a postpaid CDMA user Rs 770 for unlimited Reliance to Reliance STD calls, whereas prepaid users pay only Rs550?

2) Why postpaid users can not get bills after 3 months of actual usage even from Webworld?

3) Why do we get unlimited SMSs from Reliance during roaming? Are they free of cost?

4) Why Unlimited STD 770 plan for Postpaid CDMA users gets cut after 1.5 hrs each time?

5) Why there is no link or space for complaints on RCOM website? Do you want us to use public forums to share our complaints like this?

Although I am least hopeful that I will ever get my answers, but if you wish please mail them to [protected]@gmail.com

Thanks and regards

Gaurav

I got a call form a no [protected], saying that he is a advocate and his name is Mr. Agarwal, saying to pay the bill of amount 750/- rs, or else he want me to go and meet him in Rajasthan form Vadodara(Gujarat) within 30 minutes. Threatening me to pay the amount using many abusing words, he told me that my case will go to The Supreme Court within half an hour.
This is the outstanding amount from a connection which i have discontinued before one year after clearing all their previous bills and i have also submitting their instruments.

The abusing words and these phone call have increased since last 2 months and many times i have told them the above story but even with my repeated request they don't understand and call me at late hours also which seams very ridicules.

This is mental harassment. Please look into this matter as soon as possible.

respected sir/madam,
I received a phone call for purchasing a post paid sim card of reliance. i was agree and i pay the rs. 500/- in cash but still my connection is not activated.when i approach to reliance web-world they says that this sim is bogus and we are not responsible for the duplicate trade mark of reliance mobile. i have the phone no. of selling executive these are [protected] and [protected](mr. kamal, team leader).
its a biggest network of cheaters so be carefull and advice me what to do with reliance communication.
bogus sim no. is RRSUK[protected] MDN NO.-[protected] SKU:-RSUKPP00249
i also want to inform delhi police or crime branch. so tell me the proper way.
i am dinesh sharma r/o 1/5974 kabool nagar shahdara delhi-32. my contact no. is [protected], [protected].

1.whenever I go for a recharge or top-up for my life-time validity internet data-card no. [protected], the Reliance communications company siphons of my credit amount to nil, within a few days of the top-up under one pretext or the other.
2.even after paying to convert to lifetime validity,whilst re-charging card,the recharge coupon expired after 30 days,vague and fraud explanations given by their customer care executives= because my core validity amount changed, “core value” “main account Value” “top- up value” etc…such confusing headings created & entire credit amount is siphoned-off.
3.complaints emailed to their nodal officers,appellate officers bore no results