Reliance Communications — Activation of VAS packs without consent | |||
I am a resident of Bangalore and hold a reliance CDMA mobile no [protected]. I am being cheated by reliance communications by activating unwanted Service packs on my mobile number without my consent and sometime i don't even know that they have activated some packs and starts deducting money from my account balance. Few days back they activated some cricket score pack without my notice and deducted 5 rs per match day from my account balance for many days. After few days when i noticed sudden decrease in my account balance,i registered a complaint with the customer care center and they didn't refund whole amount and i got SMS for deactivation of many packs of which i didn't have any idea. I am not sure how many times they might have activated these kind of packs and deducted how much money from my prepaid account balance. I know a lot of people who are being cheated by reliance communication in this way and it can't just be a technical problem with the system. I want to register a complaint against them for harassing innocent people this way and making money to generate revenue for the company by activating unwanted value added service packs without consent. I hope you will hear the voice of a common man and take some action against it. I feel highly cheated and harassed. Was this information helpful? | |||
 4 Comments | |||
Comments
I have faced a similar problem wherein they had automatically subscribes Caller Ring Back Tone on my reliance prepaid mobile without my consent and started deducting Rs 10 for downloading songs (again without my consent )
when i called customer care, the reply i got was that there system is down. 3 days have passed since and there is no response from there side and the ring back tone is still active
when i called customer care, the reply i got was that there system is down. 3 days have passed since and there is no response from there side and the ring back tone is still active
Reliance Telecom — Unwanted service packs are activated
Unwanted service packs are getting activated and money is charged on my pre-paid account.Customer service number is also chargeable and they just say that it will be deactivated. Money is charged unreasonably.
This is theft. Reliance Telecom is snatching my money and I can't do anything?
After this complaint Reliance customer care contacted me and deactivated my unwanted service plans.
My deducted money was also refunded back and added in my prepaid balance. But I had enough of the automatic enrollment every month and ported to Vodafone. Hope this works out.
My deducted money was also refunded back and added in my prepaid balance. But I had enough of the automatic enrollment every month and ported to Vodafone. Hope this works out.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance Landline Hello — VAS PACK
i have been billed 147 rs for VAS PACK49. dont even know what pack this is and have never subscribed to it