Reliance Communications Complaints & Reviews

Hi,
I want to let everyone know that subscribing reliance netconnect after paying 2800 as connection fee and then more than 1000 Rs every month, was one of the worst decision I've ever made. I was told by my friend to not to take reliance but I trusted this brand and now very frustrated with their service. In summary, below are the problem I've been facing -

1) Never seen 3.1 mbps anywhere in India not even close to 1 mbps
2) My plan is of INR 1099/month but credit limit is just 900 so almost every 20th of the month when my usage go beyond 900, they change my plan automatically to Highspeed 1x without telling me. This has affected my work in big way and frustrated me all the time.
3) Last month, they had changed my plan to 5 GB all time without my request but I was using it as my original plan of 10 GB night & 2 GB day..This has taken my bill amount to 3500 Rs. I've complained about it almost 5 times and have been following up with them almost daily from last 2-3 weeks but there is no proper response from them.....

Below is the chain of e-mails, which will help everyone take decision before subscribing reliance netconnect. (I've removed my official email Id from the mail chain)

Thanks
Nikhil

[protected]




From: Agrawal, Nikhil
Sent: Monday, June 07, 2010 1:25 PM
To: 'Netconnect.[protected]@relianceada.com'
Cc: '[protected]@relianceada.com'; '[protected]@relianceada.com'
Subject: RE: 'ADAG=[protected]' RE: Acknowledgement Mail

Suresh,

I was promised to clear all problems within 48 hrs but it has been more than 96 hrs now but I am still running on 1 Kb/s bandwidth. Can you please let me know what should I do to get this thing clear? I am seriously regretting by subscribing reliance service.



Regards
Nikhil

From: Netconnect.[protected]@relianceada.com [mailto:Netconnect.[protected]@relianceada.com]
Sent: Saturday, June 05, 2010 3:54 PM
To: Agrawal, Nikhil [MOTORS/EMC/IN]
Subject: RE:'ADAG=[protected]' RE: Acknowledgement Mail

Dear Customer,

This is with reference to your e-mail regarding billing issue of your Netconnect Broadband+ number [protected].

Kindlynote that your complaint has already been registered vide Service Request ID[protected]. We are working on it and will respond to you shortly.



We sincerely regret the inconvenience caused to youin this regards.

Regards,

Suresh Nadar
Netconnect Broadband+
Reliance Communications

For further details, you can visit our website http://www.rcom.co.in or write to us at netconnect.[protected]@relianceada.com.

You can also call Reliance Customer Care at *355, 30335555 &[protected].

You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services. Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com.

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.


-----Original Message-----
From: ()
Date: Friday, June 04, 2010 06:05 PM
To: Netconnect.[protected]@relianceada.com (Netconnect.[protected]@relianceada.com)
Cc: [protected]@relianceada.com ([protected]@relianceada.com); [protected]@relianceada.com ([protected]@relianceada.com)
Subject: RE: Acknowledgement Mail

Swapneel,

The issue is beyond credit limit; I’ve been living on 1x speed from last 10 days but there is no resolution to the problem. After checking my bill, I could figure out that my plan has been changed to 5 GB 24/7, which I’ve never requested so please escalate it to resolve it ASAP.

Thanks
Nikhil

From: Netconnect.[protected]@relianceada.com [mailto:Netconnect.[protected]@relianceada.com]
Sent: Tuesday, June 01, 2010 1:34 PM
To: Agrawal, Nikhil [MOTORS/EMC/IN]
Subject: RE:'ADAG=[protected]'Acknowledgement Mail

Dear Customer,

This is with reference to your e-mail regarding credit limit related issue for your Reliance Netconnect Broadband+ number [protected].

Kindly note that, we have taken up your issue with the concerned department for further review and appropriate action to be taken and will respond you shortly.

We sincerely regret the inconveniencecaused to you in this regards.

Regards,

Swapneel Shete
Netconnect Broadband+
Reliance Communications

For further details, you can visit our website http://www.rcom.co.in or write to us at netconnect.[protected]@relianceada.com.

You can also call Reliance Customer Care at *355, 30335555 &[protected].
You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services. Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com.

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.
The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: ()
Date: Monday, May 31, 2010 01:28 PM
To: Netconnect.[protected]@relianceada.com (Netconnect.[protected]@relianceada.com)
Cc: [protected]@relianceada.com ([protected]@relianceada.com); [protected]@relianceada.com ([protected]@relianceada.com)
Subject: RE: RE: RE: RE: Acknowledgement Mail

Suresh,

In that case, please stop promising services to customer. Why did you give me a plan, which cost beyond my credit limit? This is utter non-sense. Anyways, I think I will prefer to get disconnected from this non-customer friendly service by end of June so thanks but no thanks.

I was told by few of my friends not to go for reliance but I trusted the brand but I believe that they were always right.

Regards
Nikhil

From: Netconnect.[protected]@relianceada.com [mailto:Netconnect.[protected]@relianceada.com]
Sent: Sunday, May 30, 2010 12:40 PM
To: Agrawal, Nikhil [MOTORS/EMC/IN]
Subject: RE:'ADAG=[protected]' RE: RE: RE: Acknowledgement Mail

Dear Customer,

This is with reference to your e-mail regarding services of the Netconnect Broadband+ number [protected].

Kindlynote that, you need to pay deposit to enhance your credit limit. We request you to visit your nearest Reliance Mobile Store for further assistance.

List of Reliance World Locations are attached for your ready reference.



We sincerely regret the inconvenience caused to you in this regard.

Regards,

Suresh Nadar
Netconnect Broadband+
Reliance Communications

For further details, you can visit our website http://www.rcom.co.in or write to us at netconnect.[protected]@relianceada.com.

You can also call Reliance Customer Care at *355, 30335555 &[protected].

You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services. Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com.

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.


-----Original Message-----
From: ()
Date: Friday, May 28, 2010 03:26 PM
To: Netconnect.[protected]@relianceada.com (Netconnect.[protected]@relianceada.com)
Cc: [protected]@relianceada.com ([protected]@relianceada.com); [protected]@relianceada.com ([protected]@relianceada..com)
Subject: RE: RE: RE: Acknowledgement Mail

Hi Dhiraj,

One more time I am facing problem with reliance card because of my credit limit. Last month, I was working on 1x connectivity for almost 2 weeks since my usage was beyond my credit limit (INR 900), which has caused lot of work related problems.

Again, from last 3-4 days I am getting 1x and could figure out the reason that my usage has gone beyond the credit limit (INR 900) and system has automatically changed that setting to 1x from broadband.

I just wanted to understand the concept behind keeping credit limit less that the total monthly bill amount; I’ve been virtually paying the bill even before it is generated, which is quite frustrating.

Please take a quick action to resolve the issue because I don’t want to continue to spend my time on this.

Thanks
Nikhil

From: Netconnect.[protected]@relianceada.com [mailto:Netconnect.[protected]@relianceada.com]
Sent: Thursday, May 27, 2010 1:04 AM
To: Agrawal, Nikhil [MOTORS/EMC/IN]
Subject: RE:'ADAG=[protected]' RE: RE: Acknowledgement Mail

Dear Customer,

This is with reference to your e-mail regarding Billing Issue for your Netconnect Broadband+ [protected].

As communicated earlier kindly note that as per your Service Request ID[protected], total amount of Rs. 286.43/- for the billing period[protected] to[protected] has been waived off.

Waiver details will be reflected in your subsequent bill.

Regards,

Dhiraj Sonavane
Netconnect Broadband+
Reliance Communications

For further details, you can visit our website http://www.rcom.co.in or write to us at netconnect.Broadband+ @relianceada.com.

You can also call Reliance Customer Care at *355, 30335555 &[protected]..

You can view your bills and make payments online through http://myservices..relianceada.com for all RCOM services. Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada..com.

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per e-mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed e-mail limit in all your future communication.
The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.



-----Original Message-----
From: ()
Date: Monday, May 24, 2010 03:33 PM
To: Netconnect.[protected]@relianceada.com (Netconnect.[protected]@relianceada.com)
Cc: [protected]@relianceada.com ([protected]@relianceada.com); [protected]@relianceada.com ([protected]@relianceada..com)
Subject: RE: RE: Acknowledgement Mail

Anyone, please let me know if there was any conclusion on this?

Regards
Nikhil

From: Agrawal, Nikhil
Sent: Thursday, May 20, 2010 3:52 PM
To: 'Netconnect.[protected]@relianceada.com'
Subject: RE: 'ADAG=[protected]' RE: Acknowledgement Mail

Sunita,

Can you please let me know if there was any conclusion on this one?

Regards
Nikhil

From: Netconnect.[protected]@relianceada.com [mailto:Netconnect.[protected]@relianceada.com]
Sent: Monday, May 17, 2010 3:58 PM
To: Agrawal, Nikhil [MOTORS/EMC/IN]
Subject: RE:'ADAG=[protected]' RE: Acknowledgement Mail

Dear Mr. Agarwal,

This is with reference to your e-mail regarding data usage wrongly charged for your Netconnect Broadband+ number [protected].

We understand your concern and apologize for the inconvenience caused to you.

Please note that your complaint is logged vide Service Request ID [protected]. We are working on it and will respond to you in next 48 hours.

We would appreciate your cooperation in this regard.

Regards,

Sunita Belel
Netconnect Broadband+
Reliance Communications

For further details, you can visit our website http://www.rcom.co.in or write to us at netconnect.Broadband+ @relianceada.com..

You can also call Reliance Customer Care at *355, 30335555 &[protected]..

You can view your bills and make payments online through http://myservices..relianceada.com for all RCOM services. Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada..com.

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per e-mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed e-mail limit in all your future communication.
The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.



-----Original Message-----
From: ()
Date: Monday, May 17, 2010 03:20 PM
To: Netconnect.[protected]@relianceada.com (Netconnect.[protected]@relianceada.com)
Cc: [protected]@relianceada.com ([protected]@relianceada.com); [protected]@relianceada.com ([protected]@relianceada..com)
Subject: RE: Acknowledgement Mail

Hi,

Can you please let me know if there was any conclusion on this one? Very recently I found out that my account was disabled because of insufficient credit limit, which caused me huge loss of work. I am very disappointed with your service and will never recommend to any one in future.

Regards
Nikhil

From: Agrawal, Nikhil
Sent: Wednesday, May 12, 2010 8:09 PM
To: 'Netconnect.[protected]@relianceada.com'
Subject: RE: 'ADAG=[protected]' Acknowledgement Mail

Hi,

Please find below requested details –

• Netconnect Broadband Number. [protected]
• Name. Nikhil Agrawal
• Complete Billing Address.
? Quark Media House, A-45, Industrial Area, Phase 8-B, Mohali, India-160071
• Alternate number. [protected]
• Best time to contact you at the alternate number. Between 12- 2 PM
Let me know if you need more details.

Regards
Nikhil

From: Netconnect.[protected]@relianceada.com [mailto:Netconnect.[protected]@relianceada.com]
Sent: Tuesday, May 11, 2010 11:27 PM
To: Agrawal, Nikhil [MOTORS/EMC/IN]
Subject: RE:'ADAG=[protected]' Acknowledgement Mail

Dear Customer,

This is with reference to your e-mail regarding billing issue for your Reliance Netconnect Broadband+ connection.We request you write us back with following details:
• Netconnect Broadband Number.
• Name.
• Complete Billing Address.
• Alternate number.
• Best time to contact you at the alternate number.

We would require the same to assist you better.

Regards,

Prakash Parwani
Netconnect Broadband+
Reliance Communications

For further details, you can visit our website http://www.rcom..co.in or write to us at netconnect.[protected]@relianceada.com or fax us at[protected].

You can also call Reliance Customer Care at *355, 30335555 &[protected].
You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services. Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com.

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.


-----Original Message-----
From: ()
Date: Thursday, May 06, 2010 02:25 PM
To: [protected]@relianceada.com ([protected]@relianceada.com); [protected]@relianceada.com. ([protected]@relianceada..com.)
Cc: Netconnect.[protected]@relianceada.com (Netconnect..[protected]@relianceada.com)
Subject: RE: Acknowledgement Mail

Thanks Hetal for forwarding to concerned department. I just want to let reliance customer care know that I will be unable to pay this bill until & unless I get some resolution on my query so I would highly appreciate the quick response.

Also, I want to bring attention to reliance customer care on the speed, which I am getting in Chandigarh area; speed mentioned by Reliance should have been with broadband but we are only getting high speed 1x in Chandigarh sector 37D; can you please look into this matter as well?

Regards
Nikhil

From: [protected]@relianceada.com [mailto:[protected]@relianceada.com]
Sent: Wednesday, May 05, 2010 8:25 AM
To: Agrawal, Nikhil [MOTORS/EMC/IN]
Subject: RE:'ADAG=[protected]'Acknowledgement Mail

Dear Customer,

This is in reference to your mail received at Service Assurance Cell of Reliance India Mobile. Please note that we have forwarded it to Customer Care team of Netconnect Broadband (Netconnect.[protected]@relianceada.com). One of our executives will be in touch with you shortly.

We appreciate your co-operation in this regard.

We believe in taking care of our customer needs first.

Yours sincerely

Hetal Shrivastav
Service Assurance Cell
Reliance Communications

For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada..com.

You may also call on *222 or 198 (Both are Toll free) from your Reliance Phone or 3033 3333 from any other phone.

You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services.
Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com

Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments).
Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.
-----Original Message-----
From: ()
Date: Tuesday, May 04, 2010 02:58 PM
To: Rcomnodalofficer.[protected]@relianceada.com (Rcomnodalofficer.[protected]@relianceada.com)
Cc: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Reliance Broadband # [protected]

Hi,

This is so frustrating to see that company is not giving satisfactorily response to its customers even after charging huge amount of money. Last month, I had requested one of the customer rep to change my plan to 5 GB day/10 GB night, which was confirmed back to me. After confirmation, I started my daily browsing/work activity during day time but not when I receive the bill, it is still saying that I am on 2 GB day/10 GB night and charged me 400 INR for extra usage.

I am attaching the email request with response from Reliance to escalate this issue and adjust my bill since it was not my fault.

Please let me know if you’ve any questions..

Need quick action on my request.


Regards
Nikhil

<<Fwd_ Change in plan request-0.txt>> <<Fwd_ Change in plan request-1.html>>


</HTML< TD>

</HTM< TD>

</HTM< TD>

</HTM< TD>

Dear Sir/Madam,

Reference: Reliance Mobile No. [protected]

Respected Sir/Madam,
I want to file a complaint against Reliance Communication (Anil
Dhirubhai Ambani Group) regarding deletion (Deactivate) of my mobile
no. [protected] records on Ist May, 2010 without any intimation. I have
made lot more calls and complaints in their customer care through e-mails & phones and i didn't
get any response from their end. I was gone to reliance web world many
times but i didn't get any response from their end.
My above mentioned mobile no. is very important to me & i have used the
my above mentioned mobile no. approx previous three years. I have very
loss by financially & mentally by above mentioned work done by the
reliance communication. So i want to file a complaint against the
reliance communication.

Looking forward to receiving an early sympathetic consideration from
your end.

Thanks with regards

Mohd. Asif
Contact No.: 0-[protected]

As per Reliance Mobile Company policy the call unit is measured as per usage but in actual before the call is connected to the other mobile the call unit counting getting started. the company is measuring unit as per running second. if it is true then every call is consuming around 10-15 seconds extra. and we are suffering a loss. pls reply me. on [protected]@sify.com

reliance offer - messages sent to my mobiles informing recharge of 599 would avail unlimitted calls to local & std reliance phones and 30minutes free call to any phone in India for 30 days. I had also called up their customer care to know about it and was informed the same but before 30 days the offer was over and lost my credit balance on my phone. When i called up the customer care they informed me about the offer that the offer was only about 2500 minutes. And the customer care officer had asked me to file the complaint as he also feels it to be unfair on part of the management to give such an information. irely on reliance network and they have cheated and lost my valuable money.

Hello,I saw an add in which it was mentioned that buy a reliance data card and get 2N/3d stay in goa.i filled the enquiry form after which i got a call from a representive of VRITI INFOCOM PVT LTD from delhi which is a partner of reliance.They said that they will send me a pdf form if i buy the connecton.I buyed RELIANCE 1X data card which they delivered in one hour.But after taking money their attitude changed.They didn't gave me the MDI no for 4 days.They made me to call them again and again and talked in an unappropriate manner.Even their representive who delivered the card didn't picked my call for 4 days.I called their representive in delhi who gave me a call first first made a fool of me for three days and made me to talk to his senior who told me to forward a complaint to customer support and disconnected the call.Its been 5 days neithe r i have got the pdf form nor my net has been activated.These people should be booked under section 420.

MY RELIANCE ONE RETAIL CARD [protected] MEMBER SINCE 2008 VALID THRU 09/2012 THE MAGNETIC STRIP AND BAR CODE LINE IS SCTRACHED PLEASE REPLACE.

SUJINDER SINGH

I want to unsubscribe all value added services to my cell. No. is [protected].I have tried various time from my cell,but every time,it didn't unsubscribed but my balance also deducted.Yeh kaisi loot hai.

Hi,
I have 15 rcom CDMA prepaid numbers and to each and evry no. they charge me umwanted amount by activating any of the VAS os deducting the amount by telling that R world is used.
they do not have any details for claiming the same.
Some times the caller tune pack is activated and there is no caller tune but amount is deducted.
against this i have send more thn 10 E-mails to the following locatons.
1)customer care
2)Nodal officer
3)reliance store manager mulund west.
4)RCOM applet authority.
Also i tried to take the help of police but it was of no use.
i am ready for any legal procedures.
request you to help me.
Chintan Thakker
[protected].

My final mail to RCOM applet authority(still response is awaited) is as follows
Multiple complaints have turned a deaf ear and also a call to nodal officer was waste.
Your gallery at mulund west is not at all co-operative.
request you to solve the issue ASAP or this time a letter will be issued to TRAI,Consumer court as well as to the media.
i have shooted more than 10Emails to your customer care and 5 emails to nodal officer but they didnt bother to send me a reply.
Awaiting for quick response.all the Emails are forwarded to Mr. Mukul the manager for reliance gallery mulund west.

Dear sir,
I am Naushad khan Using reliance Data card with No [protected], I am based at Gurgaon,haryana.
.
I am using reliance data card, since quite some time, more than 05 months,
Reliance dat card working nicely till 3 month.After that when
i do recharge that prepaid data card for Rs250/- on a regular basis, From april 2010 when i recharge our data card , our all limit finish(300 mb) within 5 minute to 60 minute(some time 5-5 minute, sometime 30 min, 60 .............).
the data card is used only for checking email, browsing only.naukri web site.
It is connected only to my LAPTOP with windows XP. In In april month i had recharge our data card 5 times(3 times -250-250 Rs, two times 50,30 Rs.) . TILL 25.05.10
i had recharge our data card 9 times but all times our limit finish in a hour or half a hour(only using naukri website or gmail browsing.) .. I had complaint many times but no response from your side. PL. look into the matter and do needful as soon as possible.

Thanks & Rgrds
Naushad khan
mob-[protected]

Recently, I recharged the same on 09-09-09 for Rs1099/-
the internet did not connect since 16-09-09 Wednesday, today it got
connected as i have recharged it for Rs111/- ,
Today, 22-09-09 also I recharged for Rs111/-
Just Imagine a customer recharging

I had reliance broadband at 2008 which I dis connected


today suddenly I got call from number [protected] that they have case of forgery for me

they told me my case number is 161/10 ( which i later checked on Delhi high court website http://delhihighcourt.nic.in/ as non existent)


person told me to call r k chauan advocate
Advocate told me they have case of reliance for bill 7000/- if not paid they will arrest me tomorrow (1 days notice w/o any summance)


I said I haven't received any notice as well bill,he said pay 1st then we talk

advocates number was [protected]

I traced that number to following website
http://salwanpublicschoolafternoon.com/transport.html

Mr Balabir ,driver of bus (page was updated on 2010)

Mr. Balbir
Driver – S.P.S 1
School Bus No. DL1PA 7620
[protected]



also when I checked that person called and threaten many people by same name with different mobile number

http://www.consumercomplaints.in/complaints/standard-chartered-bank-recovery-age...⇄

http://www.consumercourt.in/credit-card/2097-hdfc-harrasment-misbehaviour-paymen...⇄


When I polity asked him whether he is recovery agent I am ready just show me bill he abused and asked me for arresting tomorrow

what should I do

i myself javal nakhva from mumbai. i m having reliance connection from last 9years and 2dy i m facing a worst network problem since 6months. i have complain to nodel officer of mumbai but now he is playing a hide nd seek game that not responding 2my call.

I m having more thn 5 to 6 connection of reliance bt i m not getting any feedback from nodel officer as my every complain reaches to the deaf ears

dear sir/ Madam I have a sim card of reliance GSM and the no is [protected] but ten days ago unfortunately I have lost my mobile phone and that time this sim card was in this phone. Then I have complaint in police and RCOM customer care and stop the service of this no on temp. Basis. Then next day I want to my nearest web world which is at Ambedkar Road Ghaziabad but the Manager of this web World is said to me that there is duplicate SIM cards are out of stock and you will come after few days. Then after two days again I went there but that time he say that SIM cards is not available but if you have any urgency then I will give you but you have to pay Rs 150 in place of Rs 25.
So I want to know that what is the problem with this person. Is by company not paying the salary for him.
If yes then why he is doing this with company's repo.

My Name is Vijay Kumar Sharma
My Cont. No. [protected]/ [protected]

Hi,

One fine day I started to receive some "Love SMS" from 56060. initially I didn't noticed but later found that there is deduction happening from my prepaid account. When I emailed them for this, the reply was amzing. You have to read your own.

From: [protected]@relianceada.com [mailto:[protected]@relianceada.com]
Sent: Wednesday, June 02, 2010 8:25 PM
To: Dominic, Abhilash
Subject: RE:'ADAG=[protected]' Reference to your mail



Dear Customer,



This is in response to your e-mail regarding Vas pack issue for your GSM Reliance Mobile number [protected]. Please note that as per details checked in our system, you have been charged correctly for renewal of "TecLove" pack. Since renewal charges are not eligible for waiver, we are unable to process your request regarding the same.



We understand your concern and regret for the inconvenience caused to you.



Yours sincerely,



Snigdha B Ganguly

Service Assurance Cell

Reliance Communications

Hi! My name is Mukesh Singh I had registered for a broadband service for my company named Virtual World on 03/04/2010.At the time of the installation I was charged Rs 3503 which I paid by a cheque.I was told that the rental will be RS 2700/pm but was sent a bill of RS 9874.80 on 22/5/2010.I called up the customer service department but was upset with their rude behavior.In the meantime I kept on receiving calls from the billing department for the payment of the bill.Now I don't know what to do.It's my earnest request to the consumers please do not buy any broadband service from reliance or its channel partners.

with refrence to above i like to bring your kind notice that on 24.05.2010 evening a sum of rs 30/- had been deducted by the system
while inquiring to the toll free customercare i was informed that a packnamed nazara been activated through internet that so called pack was not activated by me nor know wtat this pack is my interaction no to customer care is [protected]on 25.04.2010 at 8.15 a m now i request you to kindly refund my amount deducted wrongly by the system as the pack is also deactivated by your officer.
i have been using internet for quite some time but this type of problem is arising now a days
waiting for an early refund
my mobile no is [protected] in the name of satish kumar mittal
my email id is [protected]@gmail.com
the above message war sent by me on 25.05.2010 but the reply was computerised ,which was a matter of great regreat i once again requesting you to kindky refund the amount of rs 30/- wrongly deducted by you at the earliest

it is a matter of great regreat that inspite of my repeated requests no refund has been made to me
i again submit that no pack was activated by me nor any message of activatation or deactivation was received by me
as per the policy it is not a question of rs 30 but also wrongful submissions by your ends that a pack was activated by me
i again submit to you i have not activated any pack whatsoever nor i received any conformation from you nor i used any pacakage
in question
i once again request you to refund the amount at the earliest so to keep relatios better any to continue faith in your service

I MANOJ SHAH HAVING LAND LINE NO. 32189339, PLAN- WPSIMPLE 199, CIOU CODE - MURI10080

I HAVING ABOVE NO. PHONE SEANCE LAST 3 - MONTH BUT INSTRUMENT IS NOT WORKING , I LOUNCH COMPLAINT THROUGH MY SOURCES , AND IGET REPLY THAT CO. ISNOT HAVING EXTRA INSTRUMENT FOR RE-PLACE MY FOULTY INSTRU.

SHOULD IT POSSIBLE THAT BIG BULL CO. IS NOT HAVINGEXTRA INSTRU. TO RE-PLACEMENT


PLEASE DO NEEDFULL AND HELP ME


THANKING YOU

MANOJ SHAH

I Have Heard about the Reliance Unlimited 599 plan for prepaid & i Contacted to the Customer care for the Plan or Scream the told me the Unlimited Call to any Reliance Number & i have taken the New Number [protected] & Activated the Plan 599 on my number on 24 May 2010 & than Started Talking to Reliance Number Free & than Than after Few day's My Talk-time is Decreasing Today & When i contact to the Customer they told me that we don't have your Document's Detail so we can Give u the information about the Number & This is not the Unlimited plan this plan was only of 2700 Minute's only this is not the Unlimited plan.

Sir Please Help Me Regarding the Complaint Try to solve the Problem & this is not the Way To Tall Customer's That this is Unlimited plan & after Few day's they Tall that this is not the unlimited Plan


Please Help Regarding the Complaint & please them to Give the Full Information to the Customer's

Nitin Tanwar
Mob Number-[protected]
Customer Reliance
Bhiwadi Alwar (Raj)

Dear Sir/Mam,

My fiace's purse along with her two samsung handsets was stolen from the train.
She was travelling from Kolkatta to Jalpaigudy. She had activated mobile tracker, provided in my samsung mobiles.
now, i got a sms from relience no. [protected] which was sent by the mobile tracker application of my phone.
So please provide me the details of the subscriber or any helpful details for this number.
I will be thnakful of you.

Thanks

Dear Sir/Madam

I have taken CDMA Prepaid No. of Reliance before 1 months. and also i have taken samsung mobile model no -559 before 1 months. Now i have lot of problems. When ever I talk with anybody they say to me your voice is not coming properly, due to this reason our things is not able to complete. I request you to pls sir do some thing. There is so bad service, I am fed up with this. If I will get good service then i will use this CDMA no otherwise i will have to chang any how. so pls do the needful on urgent basis.


Thanks & Regards
Uday Pratap
[protected]/[protected]

Hi consumer forum Team,
I have one complain regarding the recharge voucher of the reliance communication.
In the Recharge voucher of the Rs. 599, they are mentioning that unlimited talk time to Reliance to Reliance.
How ever the scheme this is not the truth, and its 2000 min talk time, ited tanot the unlimlk time to the Reliance to reliance.
Due to their wrong marketing policies we loose lots of money and also time to discuss this with the customer care, and mentally harassed to the general people

Even though there product brochure they have mention Reliance to Reliance unlimited talk time

Even the there retailer also telling same thing Reliance to Reliance unlimited talk time

Kindly plz look into this matter so that further no one wiil loose their money and also